Idexx SNAP Pro Manuel

SNAP Pro Analyser

Operator’s Guide

Proprietary rights notice

Information in this document is subject to change without notice. Companies, names, and

data used in examples are fictitious unless otherwise noted. No part of this document may be

reproduced or transmitted in any form or by any means, electronic, mechanical, or otherwise, for

any purpose, without the express written permission of IDEXX Laboratories. IDEXX Laboratories

may have patents or pending patent applications, trademarks, copyrights, or other intellectual

or industrial property rights covering this document or subject matter in this document. The

furnishing of this document does not give a licence to these property rights except as expressly

provided in any written licence agreement from IDEXX Laboratories.

*IDEXX VetLab, SNAP Pro, SNAP, VetConnect, and SmartService are trademarks or registered

trademarks of IDEXX Laboratories, Inc. in the United States and/or other countries. All other

product and company names and logos are trademarks of their respective holders.

IDEXX Laboratories, Inc.

One IDEXX Drive

Westbrook, Maine 04092 USA

IDEXX Laboratories Pty. Ltd.

Metro Centre

Unit 6, 38-46 South Street

Rydalmere, New South Wales 2116

Australia

Contents

Getting Started.................................................................................................................................. 4

Introduction............................................................................................................................................4

SNAP Pro Components.........................................................................................................................4

Setting Up the SNAP Pro Analyser ........................................................................................................5

Interpreting the Status Light ..................................................................................................................6

Interpreting the SNAP Pro Icons............................................................................................................6

Switching the Analyser On/Off...............................................................................................................7

Charging the Analyser ...........................................................................................................................7

Using the SNAP Pro Analyser.......................................................................................................... 8

Running a SNAP Test (When Connected to an IDEXX VetLab Station) ................................................8

Running a SNAP Test (When NOT Connected to an IDEXX VetLab Station)........................................8

Confirming Results ................................................................................................................................9

Viewing Test Results .............................................................................................................................9

Modifying the Preferences............................................................................................................. 10

Changing the ProRead Settings..........................................................................................................10

Changing the Connection Settings .....................................................................................................10

Viewing Past Notifications ...................................................................................................................10

Changing the Settings Preferences.....................................................................................................10

Maintenance and Troubleshooting ................................................................................................ 12

Upgrading the Software.......................................................................................................................12

Cleaning the Internal Components (To Be Performed Weekly or As Needed)....................................12

Cleaning the Case and Screen (To Be Performed As Needed) ..........................................................14

Replacing the Batteries .......................................................................................................................14

Troubleshooting ...................................................................................................................................15

Appendix ......................................................................................................................................... 18

Technical Specifications ......................................................................................................................18

Safety Precautions...............................................................................................................................19

Getting Started

Introduction

The SNAP Pro* Analyser helps you increase efficiency and improve workflow:

• Automatically activate SNAP* tests and display results to streamline your workflow.

• Send SNAP test results to the patient record.

• Electronically capture SNAP test invoice charges to reduce lost revenue and improve

profits.

• Display results and add them to the patient record instantly for customised, client-friendly

reports with IDEXX VetConnect* PLUS.

The SNAP Pro Analyser is for veterinary use only.

IDEXX VetLab* Station Connectivity

The SNAP Pro Analyser can be connected to the IDEXX VetLab* Station (the IDEXX laboratory

information management system). Connecting multiple analysers to the IDEXX VetLab Station

helps you attain a comprehensive picture of your patient’s health, with the ability to view

test results from multiple analysers on a single report, determine disease progression with

parameter-trending capabilities, and more.

By connecting the SNAP Pro Analyser to the IDEXX VetLab Station, you can:

• Automatically review patients’ prior results on every printout for easy comparison.

• Improve client communications with illustrated diagnostic or treatment progress printouts.

• Link to expert descriptions and common causes of abnormal values.

• Print information to help explain the significance of results to your clients.

• Allow new staff to train independently.

• View educational on-screen guides and videos, such as how to properly prepare

a plasma sample.

SNAP Pro Components

USB ports

Ethernet port

Touch screen

SNAP port

Power button

Battery compartment

Status light

Power port

Setting Up the SNAP Pro Analyser

Note: The analyser should be placed on a level surface in a well-ventilated area away from

obvious sources of heat, direct sunlight, cold, humidity, or vibrations. For optimum results, room

temperature should be at 15°C–30°C (59°F–86°F) and relative humidity should be at 30%–85%.

To Set Up the SNAP Pro Analyser

IMPORTANT: If you are planning to wirelessly connect your analyser to an IDEXX VetLab*

Station, you must set up the IDEXX VetLab* wireless router and confirm the wireless

antenna is enabled on the IDEXX VetLab Station (Settings > Advanced > Edit > Wireless

Settings > Enabled) before completing the steps below. For more information about

setting up the IDEXX VetLab wireless router, read its accompanying documentation.

1. Open the battery compartment on the back of the SNAP

Pro* Analyser and then place two batteries (provided),

negative end first, into the compartment.

IMPORTANT: Do not switch on the SNAP Pro Analyser

until you have completed steps 2 and 3.

2. Connect the appropriate adapter for your region to the

power cord using these steps:

a. Remove the protective insert while sliding the

locking key towards the cord.

b. Insert the adapter top-side first and then snap into place.

3. Connect the power cord to the analyser and an appropriate electrical outlet. The status

light should appear steady yellow.

Note: It will take up to 8 hours to fully charge the analyser (the status light will turn green

when fully charged). The analyser may be used while charging.

4. If you are planning to connect the analyser wirelessly to an IDEXX VetLab Station,

proceed to step 5.

Note: Wireless router required.

If you are connecting the analyser to an IDEXX VetLab Station using a wired router,

connect the analyser to a numbered port on the router using a CAT5 cable (provided).

5. Press the Power button at the top of the back of the SNAP Pro Analyser to switch it on.

After the startup screen, follow the on-screen instructions.

6. When prompted, do the following:

a. Select your language and then tap the Next icon.

b. Select your location and then tap the Next icon.

c. If you are connecting the analyser to an IDEXX VetLab Station, tap Yes, select the

IDEXX network from the list, and then tap the Next icon. If the IDEXX network

is not listed, tap the Refresh icon.

If you are not connecting the analyser to an IDEXX VetLab Station, tap No and then

tap the Next icon. When prompted, confirm that you are not connecting the

analyser to an IDEXX VetLab Station.

d. Select the desired date format, enter today’s date using the numeric keypad, and

then tap the Next icon.

Getting Started

e. Select the desired time format, enter the current time using the numeric keypad,

and then tap the Next icon.

f. If you want the analyser to beep at the end of all runs or when there is an error,

warning, or other information displayed, select the Sound icon, select the tick

boxes next to the desired options, and then select if you would like the sound to

be Soft or Loud. Then tap the Tick icon.

If you do not want the analyser to beep, select the Mute icon and then tap the

Tick icon.

Note: Critical errors will always beep.

g. When prompted, tap OK to restart the analyser.

Interpreting the Status Light

The status light will change colour and/or flash depending on the status of the analyser and if

the analyser is being used cordlessly or plugged into an electrical outlet (corded).

When the status light

appears... And is... The analyser...

Green Solid Has interpreted that all results on the test are

negative

Is ready for use

Battery is full (when the analyser is plugged in

and switched off)

Flashing, then solid Is powering up

Yellow Solid Is analysing a SNAP test

Battery is charging (when analyser is switched

off and plugged in)

Flashing Requires visual confirmation of the results

Blue Flashing Has interpreted at least one result as positive

Red Flashing Is experiencing an error/malfunction

Interpreting the SNAP Pro Icons

Icon Description

Wireless signal status (5 grey bars = best signal; 5 red bars = no signal)

Connected and communicating with the IDEXX VetLab* Station via a wired

connection (red icon indicates the analyser is offline)

Battery at 100% power

Battery at 75% power

Battery at 50% power

Getting Started

Icon Description

Battery at 25% power

Battery critically low

Battery empty

Battery charging

Software upgrade is available (SmartService* Solutions customers only)

Warning notification (grey icon indicates the warning has been viewed and is

unresolved)

Error notification (grey icon indicates the error has been viewed and is unresolved)

Lost communication with IDEXX VetLab Station

Lost Wi-fi communication

Lost Ethernet connection

Switching the Analyser On/Off

To Switch the Analyser On

Hold the power button until you hear a beep.

To Switch the Analyser Off

Hold the power button for 3 seconds and release when you hear a beep.

Charging the Analyser

The analyser will charge automatically when it is plugged into a power source. You can charge

the analyser while it is switched on or off, but it will charge faster when the analyser is switched

off. It will take approximately 8 hours to charge a completely expired battery when the analyser

is switched off during the charging process.

To Charge the Analyser

1. Plug the USB mini B end of the power cord into the power port on the back of the

analyser.

2. Plug the AC end of the power cord into an appropriate electrical outlet.

Getting Started

Using the SNAP Pro Analyser

Running a SNAP Test (When Connected to an IDEXX VetLab Station)

1. Tap Analyse Sample on the IDEXX VetLab* Station Home screen to enter the patient

information and start a run.

If the IDEXX VetLab Station is integrated with a practice management system, proceed to

step 2 or select the patient from the Pending or Census list on the IDEXX VetLab Station

Home screen.

Note: Patients that appear in the Pending list on the IDEXX VetLab Station also appear

on the SNAP Pro Home screen.

Enter the patient’s name and IDEXX VetLab Station client ID. When you have finished

entering the information, tap the Tick icon and proceed to step 3.

2. Once the patient’s name appears in the list on the SNAP Pro Home screen, tap the

patient’s name and then tap the Tick icon.

3. Prepare the SNAP* test, but do not activate the test.

4. Gently slide the SNAP test into the port at the bottom of the analyser (well-end first) until it

clicks into position. The SNAP Pro* analyser activates the test and then a countdown timer

displays. When analysis is complete, results are shown on the results screen and are sent

to the IDEXX VetLab Station automatically.

Tip: The colour of the status light indicates the results of the run:

GreenGreen—all results are negative

BlueBlue—at least one result is positive

YellowYellow—visual confirmation needed (use the instructions on the next page)

Running a SNAP Test (When NOT Connected to an IDEXX VetLab

Station)

1. Tap New Patient on the SNAP Pro Home screen to enter the patient’s name and client ID.

When you have finished entering the information, tap the Tick icon.

2. Prepare the SNAP test, but do not activate the test.

3. Slide the SNAP test into the port at the bottom of the analyser well end first until it clicks

into position. The SNAP Pro analyser activates the test and then a countdown timer

displays. When analysis is complete, results are shown on the results screen and are

saved on the analyser automatically.

Tip: The colour of the status light indicates the results of the run:

GreenGreen—all results are negative

BlueBlue—at least one result is positive

YellowYellow—visual confirmation needed (use the instructions on the next page)

Confirming Results

If there are very light spots or unexpected colour development (such as debris or a blue

tint) in the results window, you may be prompted to confirm some or all of a test’s results.

Results that need to be confirmed are highlighted yellow.

1. If you believe the highlighted result is positive, tap the plus icon.

If you believe the highlighted result to be negative, tap the minus icon.

2. When you have finished confirming the results, tap the Tick icon. The results will

then be saved on the analyser and sent to the IDEXX VetLab Station (if applicable).

Note: To cancel the test and return to the Home screen, tap the Close icon .

Viewing Test Results

The SNAP Pro Analyser stores the last 100 results in reverse chronological order.

1. At the bottom of the Home screen, tap More and then tap Results. The most recent

results display at the top of the list.

2. Select the result that you want to view.

Note: If your analyser is connected to an IDEXX VetLab Station, you can view, print, and

trend the results on the IDEXX VetLab Station or in VetConnect* PLUS.

Using the SNAP Pro Analyser

Modifying the Preferences

Changing the ProRead Settings

1. At the bottom of the Home screen, tap More and then tap ProRead.

2. Tap Yes if you want the analyser to automatically read and save results.

Tap No if you want to manually enter results on the results screen.

3. If you want to confirm results whenever very light spots are detected, select the Ask Me

to Interpret Very Light Spots tick box.

4. Tap the Home icon to return to the Home screen.

Changing the Connection Settings

1. At the bottom of the Home screen, tap More and then tap Connections.

2. Tap Yes if you want to connect the analyser to an IDEXX VetLab* Station. Then, tap

Change Network and select the IDEXX network.

Tap No if you do not want to connect the analyser to an IDEXX VetLab Station.

3. Tap the Home icon to return to the Home screen.

Viewing Past Notifications

1. At the bottom of the Home screen, tap More and then tap Notifications.

2. Select the tick box next to the Critical Errors icon to view a list of all critical errors on

the analyser.

AND/OR

Select the tick box next to the Alerts icon to view a list of all alerts on the analyser.

AND/OR

Select the tick box next to the Status icon to view the status of the analyser.

3. Tap the Home icon to return to the Home screen.

Changing the Settings Preferences

To Change the Sound Preferences

1. At the bottom of the Home screen, tap More, tap Settings, and then tap Sound.

2. Modify the sound preferences as desired.

3. Tap the Home icon to return to the Home screen.

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