IBM MT 2369 Manuel utilisateur

IBM Mobile Systems

ThinkPad Computer

Hardware Maintenance Manual

February 2005

This manual supports:

ThinkPad X40

(MT 2369, 2370, 2371, 2372, 2382, 2386)



Note

Before using this information and the product it

supports, be sure to read the general information

under “Notices” on page 136.

First Edition (February 2005)

The following paragraph does not apply to the United

Kingdom or any country where such provisions are

inconsistent with local law:

INTERNATIONAL BUSINESS MACHINES CORPORATION

PROVIDES THIS PUBLICATION “AS IS” WITHOUT ANY

WARRANTY OF ANY KIND, EITHER EXPRESS OR

IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE

LIMITED WARRANTIES OF MERCHANTABILITY OR

FITNESS FOR APARTICULAR PURPOSE. Some states

do not allow disclaimer or express or implied warranties in

certain transactions; therefore, this statement may not

apply to you.

This publication could include technical inaccuracies or

typographical errors. Changes are periodically made to the

information herein; these changes will be incorporated in

new editions of the publication. IBM may make

improvements or changes to the products or the programs

described in this publication at any time.

It is possible that this publication may contain references

to, or information about, IBM products (machines and

programs), programming, or services that are not

announced in your country. Such references or information

must not be construed to mean that IBM intends to

announce such IBM products, programming, or services in

your country.

Requests for technical information about IBM products

should be made to your IBM authorized dealer or your IBM

marketing representative.

©Copyright International Business Machines

US Government Users Restricted Rights –Use, duplication

or disclosure restricted by GSA ADP Schedule Contract

with IBM Corp.

Contents

About this manual ...........1

Introduction .............3

Important service information .........3

Strategy for replacing FRUs .........3

Strategy for replacing ahard disk drive .....4

How to use error messages ........4

Strategy for replacing FRUs for CTO, CMV, and GAV 4

Product definition ...........4

FRU identification for CTO, CMV, and GAV products 5

Important information about replacing RoHS compliant

FRUs ...............7

Diskette compatibility matrix .........8

Safety notices: multilingual translations ......8

Safety information............20

General safety ............20

Electrical safety ...........21

Safety inspection guide .........23

Handling devices that are sensitive to electrostatic

discharge ............24

Grounding requirements .........25

Laser compliance statement.........26

General descriptions ..........29

Read this first .............29

What to do first ...........29

Related service information .........31

Service web site ...........31

Restoring the preloaded system ......31

Recovering the hard disk to original contents ...34

Passwords .............37

Power management ..........39

Checkout guide ............42

Testing the computer ..........42

Detecting system information with PC-Doctor...45

Power system checkout .........46

ThinkPad X40.............49

Product overview ............51

Specifications ............51

Status indicators for X40 .........53

FRU tests .............55

Fn key combinations ..........57

Symptom-to-FRU index ..........59

Numeric error codes ..........59

Error messages ...........66

Beep symptoms ...........68

No-beep symptoms ..........68

LCD-related symptoms .........69

Intermittent problems ..........70

©Copyright IBM Corp. 2005 iii

Undetermined problems .........70

FRU replacement notices .........71

Screw notices ............71

Retaining serial numbers.........72

Removing and replacing aFRU........75

1010 Battery pack...........76

1020 Hard disk drive ..........77

1030 DIMM cover ...........78

1040 Mini PCI adapter, DIMM, MDC-2, and

BMDC-2.............79

1050 Keyboard ...........82

1060 Upper case ...........85

1070 Backup battery ..........88

1080 LCD module...........89

1090 Hard disk housing assembly ......92

1100 Top shielding ..........93

1110 Lower case ...........94

1120 Fansink ............98

2010 LCD bezel ...........99

2020 LCD............. 102

2030 Inverter card .......... 103

2040 Antenna Land antenna R...... 105

2050 Hinge Land hinge R........ 109

2060 Bluetooth antenna cable ....... 111

Locations ..............112

Front view for X40 series ........112

Rear view for X40 series ........113

Bottom view for X40 series........114

Front View for X4 UltraBase Dock .....115

Rear View for X4 UltraBase Dock ......116

Parts list ..............117

Overall..............117

LCD FRUs ............ 127

Keyboard ............. 129

Recovery CDs ........... 130

Miscellaneous parts .......... 133

Common parts list .......... 134

Notices .............. 136

Trademarks ............ 136

iv MT 2369/2370/2371/2372/2382/2386

About this manual

This manual contains service and reference information for

IBM ThinkPad X40 (MT 2369/2370/2371/2372/2382/2386)

product. Use this manual along with the advanced

diagnostic tests to troubleshoot problems.

The manual is divided into sections as follows:

vThe common sections provide general information,

guidelines, and safety information required in servicing

computers.

vThe product-specific section includes service, reference,

and product-specific parts information.

Important

This manual is intended for trained service

personnel who are familiar with ThinkPad products.

Use this manual along with the advanced diagnostic

tests to troubleshoot problems effectively.

Before servicing an IBM ThinkPad product, be sure

to review the safety information under “Safety

notices: multilingual translations” on page 8, “Safety

information” on page 20, and “Laser compliance

statement” on page 26.

©Copyright IBM Corp. 2005 1

2MT 2369/2370/2371/2372/2382/2386

Introduction

Important service information

Important

BIOS and device driver fixes are

customer-installable. The BIOS and device drivers

are posted on the IBM support site

http://www.ibm.com/pc/support

Advise customers to contact the IBM Support

Center at 800-426-7378 (800-IBM-Serv) if they need

assistance in obtaining or installing any diskette

fixes.

Customers in Canada should call IBM Support

Center at 800-565-3344 for assistance or download

information.

Strategy for replacing FRUs

Before replacing parts

Make sure that all diskette fixes are installed before

replacing any FRUs listed in this manual.

Use the following strategy to prevent unnecessary expense

for replacing and servicing FRUs:

vIf you are instructed to replace aFRU but the

replacement does not correct the problem, reinstall

the original FRU before you continue.

vSome computers have both aprocessor board and a

system board. If you are instructed to replace either the

processor board or the system board, and replacing one

of them does not correct the problem, reinstall that

board, and then replace the other one.

vIf an adapter or adevice consists of more than one

FRU, any of the FRUs may be the cause of the error.

Before replacing the adapter or device, remove the

FRUs, one by one, to see if the symptoms change.

Replace only the FRU that changed the symptoms.

Attention: The setup configuration on the computer you

are servicing may have been customized. Running

Automatic Configuration may alter the settings. Note the

current configuration settings (using the View Configuration

option); then, when service has been completed, verify that

those settings remain in effect.

©Copyright IBM Corp. 2005 3

Strategy for replacing ahard disk drive

Always try to run alow-level format before replacing ahard

disk drive.

Attention: The drive startup sequence in the computer

you are servicing may have been changed. Be extremely

careful during write operations such as copying, saving, or

formatting. If you select an incorrect drive, data or

programs can be overwritten.

How to use error messages

Use the error codes displayed on the screen to diagnose

failures. If more than one error code is displayed, begin the

diagnosis with the first error code. Whatever causes the

first error code may also cause false error codes. If no

error code is displayed, see whether the error symptom is

listed in the Symptom-to-FRU Index for the computer you

are servicing.

Strategy for replacing FRUs for CTO,

CMV, and GAV

Product definition

Dynamic Configure To Order (CTO)

This provides the ability for acustomer to configure an IBM

solution from an eSite, and have this configuration sent to

fulfillment, where it is built and shipped directly to the

customer. The machine label, PC Entitlement Warehouse

(PEW), eSupport, and the HMM will load these products as

the 4-digit MT and 3-digit model, where model =“CTO”

(Example: 1829-CTO).

Custom Model Variant (CMV)

This is aunique configuration that has been negotiated

between IBM and the customer. Aunique 4-digit MT and

3-digit model is provided to the customer to place orders

(Example: 1829-W15). ACMV is aspecial bid offering.

Therefore, it is NOT generally announced.

vThe MTM portion of the machine label is the 4-digit MT

and 3-digit model, where model =“CTO” (Example:

1829-CTO). The PRODUCT ID portion of the machine

label is the 4-digit MT and 3-digit CMV model (Example:

1829-W15).

vThe PEW record is the 4-digit MT and 3-digit model,

where model =“CTO” (Example: 1829-CTO).

veSupport will show both the CTO and CMV machine

type models (Example: 1829-CTO and 1829-W15 will be

found on the eSupport site.)

Important service information

4MT 2369/2370/2371/2372/2382/2386

vThe HMM will have the 4-digit MT and 3-digit CTO

model only (Example: 1829-CTO). Again, CMVs are

custom models and are not found in the HMM.

General Announce Variant (GAV)

This is astandard model (fixed configuration). GAVs are

announced and offered to all customers. The MTM portion

of the machine label is a4-digit MT and 3-digit model,

where model =a“fixed part number”, not “CTO” (Example:

1829-F1U). Also, PEW, eSupport, and the HMM will list

these products under the same fixed model number.

FRU identification for CTO, CMV, and

GAV products

There are three information resources to identify which

FRUs are used to support CTO, CMV, and GAV products.

These sources are PEW, eSupport, and the HMM.

Using PEW

vPEW is the primary source for identifying FRU part

numbers and FRU descriptions for the key commodities

for CTO, CMV and GAV products at aMT -serial

number level. An example of key commodities are hard

disk drives, system boards, microprocessors, Liquid

Crystal Displays (LCDs), and memory.

vRemember, All CTO and CMV products are loaded in

PEW under the 4-digit MT and 3-digit model, where

model =“CTO” (Example: 1829-CTO). GAVs are loaded

in PEW under the 4-digit MT and 3-digit model, where

model =a“fixed part number”, not “CTO” (Example:

1829-F1U).

vPEW can be accessed at the following Web site:

http://w3-3.ibm.com/pc/entitle

Click on MACHINE LOOKUP, followed by WARRANTY

INFORMATION. Input the MT and the Serial number

and the list of key commodities will be returned in the

PEW record under COMPONENT INFORMATION.

vBusiness Partners using Eclaim will access PEW when

performing Entitlement Lookup. Business Partners will

enter Loc ID, MT and Serial, and the key commodities

will be returned in the Eclaim record under SYSTEM

DETAILS.

vAuthorized IBM Business Partners can access Eclaim at

the following Web site: https://wca.eclaim.com

Using eSupport

For Key Commodities (Examples -hard disk drive,

system board, microprocessor, LCD, and memory)

Important service information

Introduction 5

veSupport can be used to view the list of key

commodities built in aparticular machine serial (this is

the same record found in PEW).

veSupport can be accessed at the following Web site:

http://www.ibm.com/pc/support

vTo view the key commodities, click on PARTS

INFORMATION, then PARTS LOOKUP. Type in the

model type and serial number. The key commodities will

be returned in the eSupport record under PARTS

SHIPPED WITH YOUR SYSTEM.

For the Remaining FRUs (the complete list of FRUs at

the MT Model level)

veSupport can be used to view the complete list of FRUs

for amachine type and model.

vTo view the complete list of FRUs, type in the machine

type and model (Example: 1829-CTO) under QUICK

PATH. Under “View by Document Type” select PARTS

INFORMATION. Under “Filter by Category” select

SERVICE PARTS. Under “Parts Information by Date”

select SYSTEM SERVICE PARTS. The list of service

parts by description, with applicable machine type model

and FRU will be displayed.

Using the HMM

Use the HMM as aback-up to PEW and eSupport to view

the complete list of FRUs at the MT Model level.

Important service information

6MT 2369/2370/2371/2372/2382/2386

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