Huawei HG552e Manuel utilisateur

HG552e Home Gateway

User Guide

HUAWEI TECHNOLOGIES CO., LTD.

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Ports and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Selecting an Installation Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Connecting Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Powering On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Setting Network Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Setting the Computer IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Logging In to the Web Management Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Configuring a Wireless Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Setting Dial-Up Connection Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Wireless Connection Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Setting Up a Wireless Connection Using the WPS Button . . . . . . . . . . . . . . . . . . . 8

Manually Setting Up a Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

IP Telephony . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Introduction to IP Telephony . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Configuring VoIP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Placing a VoIP Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

USB Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

USB Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Connecting a USB Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Sharing a USB Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Maintenance Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Enabling and Disabling the WLAN on the HG552e. . . . . . . . . . . . . . . . . . . . . . . . 14

Changing Your WLAN Name and Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Changing the Web Management Page User Name and Password . . . . . . . . . . . 14

Restoring Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

What Can I Do If I Cannot Open the Web Management Page? . . . . . . . . . . . . . . 16

What Can I Do If the HG552e Cannot Access the Internet through a Wireless Net-

work Adapter Sometimes or If the WLAN Connection Is Unsteady? . . . . . . . . . . 16

What Can I Do If I Cannot Access the Internet? . . . . . . . . . . . . . . . . . . . . . . . . . . 16

I Often Need to Restart the HG552e to Display Web Pages. What Can I Do?. . . 19

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

For More Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

1 Product Overview

Ports and Buttons

No. Item Description

1USB

Connects to a USB device.

If you connect a USB device to the HG552e, verify that the

input voltage and current of the USB device do not exceed

5 V/0.5 A. Otherwise, the HG552e may malfunction.

2On/Off Powers the HG552e on or off.

3Power Connects to a power adapter.

4Reset

Restores the HG552e to its default settings after you press and

hold this button for 6 seconds or more while the HG552e is

powered on.

A reset will result in all custom data and settings being lost.

Use with caution.

5Phone1, Phone2 Connects to a telephone.

6LAN1 ～LAN4 Connects to Ethernet devices, such as computers, set-top boxes

(STBs), and switches.

USB

On/Off

34 5 6 7

Indicators

7ADSL Connects to a DSL filter or phone socket.

8WPS Starts Wi-Fi protected setup (WPS) negotiation.

9WLAN Enables or disables the WLAN function.

Indicator Status Description

Power

Steady green The HG552e is powered on.

Off The HG552e is powered off.

ADSL

Steady green A digital subscriber line (DSL) connection has been set

up and activated.

Blinking green A DSL connection is being activated.

Off No DSL connection has been set up, or the DSL

connection is faulty.

No. Item Description

Internet

Steady green The HG552e is connected to the Internet in router mode,

but no data is being transmitted.

Blinking green The HG552e is connected to the Internet in router mode,

and data is being transmitted.

Off

> The HG552e is in router mode, but not connected to the

Internet.

> The HG552e is in bridge mode.

WLAN

Steady green

> The HG552e has WLAN enabled, but is not transmitting

data.

> The HG552e is connected to a wireless client, such as

a computer with a wireless network adapter, over the

WLAN using the Wi-Fi Protected Setup (WPS) function.

The indicator is steady on for 300 seconds.

Blinking green

> Slow blinking (2Hz):

The HG552e has WLAN enabled, and data is being

transmitted.

> Fast blinking (on for 2 seconds and off for 1 second):

The HG552e is attempting to connect to a wireless

client over the WLAN using the WPS function.

The indicator blinks for 120 seconds or less.

Off WLAN is disabled.

VoIP

Steady green The HG552e is registered with a SIP server, but no data

is being transmitted.

Blinking green The HG552e is registered with a SIP server, and data is

being transmitted.

Off The HG552e is not registered with a SIP server.

LAN1 ～LAN4

Steady green

The LAN port is connected to an Ethernet device (such

as a computer) with a network cable, but no data is being

transmitted.

Blinking green The LAN port is connected to an Ethernet device with a

network cable, and data is being transmitted.

Off The LAN port is not connected to any Ethernet device.

USB

Steady green The HG552e is connected to a USB device, but no data

is being transmitted.

Blinking green The HG552e is connected to a USB device, and data is

being transmitted.

Off The HG552e is not connected to any USB device.

Indicator Status Description

2 Hardware Installation

Selecting an Installation Location

Place the HG552e on a well-ventilated even surface without exposure to direct sunlight. For the best

possible performance, take note of the following:

> Make sure there are no obstacles, such as concrete or wooden walls, between the computer

and HG552e.

> Ensure that the computer and HG552e are far from electric appliances that generate strong

magnetic or electric fields, such as microwave ovens.

Connecting Cables

If you have subscribed to digital subscriber line (DSL) broadband, you can connect the HG552e to a

telephone port for Internet access.

Follow the steps in the following figure to connect devices properly.

When configuring the HG552e for the first time, use an Ethernet cable to connect the HG552e

to a computer.

1Telephone wall jack 2Splitter 3Telephone

4Computer 5Set-top box 6HG552e

7Power adapter

aMODEM port bPHONE port cLINE port

USB

On/Off

Powering On

To power on the HG552e, press its power button.

After the HG552e is powered on, the HG552e indicator turns on. The following table lists how the

indicators behave when the HG552e is operating correctly. If the indicators do not behave as expected,

ensure that everything is plugged in correctly.

Indicator Expected State

Power Steady on

ADSL

Steady on or blinking

The blinking may last from 40 seconds to 3 minutes. When the indicator

stops blinking and remains on, the HG552e is working correctly.

Internet off (The HG552e is in bridge mode.)

WLAN Steady on or blinking

LAN1 ～LAN4 Steady on or blinking (indicator of the connected LAN port)

USB

On/Off

USB

On/Off

3 Setting Network Parameters

Setting the Computer IP Address

Before logging in to the HG552e web management page, set the IP address of the computer that will

be used for the login.

On Windows 7

1. Choose start > Control Panel > Network and Internet > Network and Sharing Center.

2. Choose Change adapter settings. Right-click Local Area Connection and choose

Properties.

3. Double-click Internet Protocol Version 4 (TCP/IPv4).

4. Select Obtain an IP address automatically and Obtain DNS server address

automatically. Click OK.

On Windows XP

1. Choose start > Control Panel > Network and Internet Connections.

2. Click Network Connections. Right-click Local Area Connection and choose Properties

from the shortcut menu.

3. Double-click Internet Protocol (TCP/IP).

4. Select Obtain an IP address automatically and Obtain DNS server address

automatically. Click OK.

Logging In to the Web Management Page

The HG552e provides an intuitive web management page where you can view or set the HG552e

parameters.

Before you log in to the HG552e web management page, ensure that the computer used for the login

is connected to the HG552e and has been configured to automatically obtain an IP address or

assigned with a static IP address.

1. Open a browser. In the address box, enter 192.168.1.1. Press Enter.

2. Enter the login user name (admin by default) and password (admin by default). Click Login.

To protect against unauthorized access, change the user name and password after the first

Configuring a Wireless Account

The HG552e supports configuration wizard page. You can quickly configure the wireless parameters

through the configuration wizard page.

1. Log in to the web management page.

2. On the Quick Configure Home Gateway: Wireless Network page, set WLAN SSID and

Key, and click Next.

To obtain the default SSID and key, check the label on the rear panel. To better secure your

WLAN, promptly change the SSID and key. The preceding configuration needs to be

performed only once. You can also configure the WLAN SSID and Key by choosing Basic >

WLAN.

Setting Dial-Up Connection Parameters

Before setting dial-up connection parameters, verify that the HG552e is correctly connected to your

computer and you have the dial-up connection account name and password provided by your Internet

service provider (ISP). This section demonstrates how to set up a Point-to-Point Protocol over Ethernet

(PPPoE) connection on Windows.

On Windows 7

1. Choose start > Control Panel > Network and Internet > Network and Sharing Center.

2. Under Change your networking settings, click Set up a new connection or network.

3. In the Set Up a Connection or Network window, select Connect to the Internet and click

Next.

4. Click Broadband (PPPoE).

5. In User name and Password, enter the dial-up connection account name and password

provided by your ISP. In Connection name, name the dial-up connection. Select or deselect

Allow other people to use this connection. Then click Connect.

6. Return to the Network and Sharing Center page. Click Change adapter settings. Right-

click the icon for the dial-up connection you just set up and choose Create Shortcut from the

shortcut menu. In the displayed dialog box, click Yes.

On Windows XP

1. Choose start > Control Panel > Network and Internet Connections > Network

Connections.

2. Under Network Tasks, click Create a New Connection.

3. In the Network Connection Wizard dialog box, click Next.

4. Select Connect to the Internet and click Next.

5. Select Set up my connection manually and click Next.

6. Select Connect using a broadband connection that requires a user name and

password and click Next.

7. In ISP Name, name the dial-up connection. Click Next.

8. Select Anyone's use or My use only and click Next.

9. Enter the dial-up connection account name and password provided by your ISP and click

Next.

10. Select Add a shortcut to this connection to my desktop and click Finish.

After you successfully set up a PPPoE connection, a dial-up connection icon is displayed on your

computer desktop. To connect to the Internet, double-click the dial-up connection icon. In the displayed

dialog box, click Connect.

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