HUANUO HNDSK1 Manuel de programmation

Gas Spring Dual and Single Monitor Mount

Trouble-shooting Manual V1.0

HNTS3

HNDSK1 HNWSS2

HNDS5 HNSS5

Case Solution

Monitor/Arm falls down or drops or facing down

Monitor/Arm pops up

Step 1

Check and make sure your monitor is 13”-27”(for Model HNDSK1 /

HNWSS2 / HNDS5 / HNSS5 / HNTS3), weighing up to 17.6 lbs

with VESA Mounting pattern of 75x75 or 100x100

Step 2

Adjust the gas spring tension. Use the Allen Key to Adjust the screw

on the arm. Turn counter-clockwise(+) to increase gas spring tension

till it can hold the weight of your monitor.

This solution can be applied ALL HUANUO gas spring dual and single

monitor mounts like HNDSK1 / HNWSS2 / HNDS5 / HNSS5 /

HNTS3.

You may need to turn the screw by many circles to tighten the arm

(1 1/5 cirlcles 1 lbs)

Use the Allen Key to Adjust the screw on the arm. Turn clockwise(-)

to reduce gas spring tension till the monitor can stay at the position

needed.

This solution can be applied ALL HUANUO gas spring dual and single

monitor mounts like HNDSK1 / HNWSS2 / HNDS5 / HNSS5 /

HNTS3.

You may need to turn the screw by many circles to loosen the

arm (1 1/5 cirlcles 1 lbs)

Fall down

Upward

VESA : 75x75 100x100

Max

Case Solution

For HNDSK1: Adjust one arm, the other arm also moves

For HNDSK1 / HNWSS2 :

The arm connection part is too tight and arm can not move;

The arm connection part is too loose and arm can not ﬁx

Adjust the screw under the arm connection. If it’s too tight, then

loose the screw and if it’s too loose, then tight the screw

Step 1. Check if there is something like oil on the post, keep the post clean

Step 2. Tighten the screw on the back of the white arm support

Step 3. Make sure screws on each side of the arms are NOT TOO TIGHT

Do not tighten the screws when installing this part to

prevent the upper cap from rupturing.

In general, do not exceed 6 cirlcles

Tight or loose

Don't screw too tight

Step 2

Tighten

Step 3

loose

CAUTION!

Don't screw hard and

keep swivel function

S=3mm

Don't screw hard and

keep swivel function

S=3mm

Case Solution

For HNDSK1: Stand is not high enough The pole for HNDSK1 is 12.2”(310 mm) in length. The max height

from VESA center to the desktop is 23.6”.

Case Solution

Bolt/screw stripped

Cable clip cracks

Other accessories damaged or missing

Please don’t hesitate to CONTACT us at [email protected] or

800-556-0533 Mon-Fri 10am - 6pm (PST) (USA) with your order id

and shipping information and we will soon send you the replacement

of the parts needed.This solution can be applied to ALL HUANUO

products.

12.2”

23.6”

Case Solution

75X75

100X100

VESA plates are not compatible

Case A: Your monitor VESA holes are over 100*100mm

Case B: Your monitor VESA holes are over 100*100mm or

has no VESA holes at all

Solution A: If your monitor VESA holes are no larger than 200*200,

you can use a HUANUO VESA Adapter Extension Plate to solve this

problem. Please search “HNMUA2” on Amazon and get this

extension plate for installation.

Solution B: If your monitor size is between 13”and 27”, you can

use a HUANUO Adapter Kit to solve this problem. Please search

“HNMUA1” on Amazon and get the adapter kit for your monitor.

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