HTP ELU Series Manuel utilisateur

ELU

High Eciency Condensing

Wall-Hung Gas Boilers

Connectivity

Quick Start Guide

ELU series

272 Duchaine Blvd.

New Bedford, MA 02745

www.htproducts.com

420011057800 Rev. 000 Rel. 000 Date 9.06.19

420011057800 - Rev. 000 Rel. 000 Date 9.06.19

Thank you for your purchase.

You just installed an HTP boiler

designed and built to provide

a new experience in domestic

heating and hot water comfort.

Connect the product and, with

agreement from the boiler’s

owner, activate the remote

assistance service to manage

issues remotely and be notied of

errors in real time.

Connecting the boiler is quick

and easy in 4 easy steps:

WARNING

- Before the beginning of the

following procedure check

that the Internet router

where the boiler is installed

is working correctly.

- Keep the SSID and

password of owner’s Wi-Fi

network handy.

They will be used during

conguration.

1: Owner Account

Creation

2: Connect the Boiler

to the Internet

3: Get the Boiler

WiFi Serial Number

4: Contractor Remote

Connectivity

420011057800 - Rev. 000 Rel. 000 Date 9.06.19

1. Enter the website and create

your nal user account

2. Conrm your email. All other

steps will be performed by

the Contractor

1. Owner Account Creation

www.htp-net.remotethermo.com

420011057800 - Rev. 000 Rel. 000 Date 9.06.19

2. Connect the Boiler to the Internet

1. Enter connectivity menu by

pressing WiFi button, “WIFI”

will appear, press ok and use

the left + and – to select “on”.

Conrm by pressing ok

2. Enter connectivity menu

by pressing WiFi button,

use the left + and – to scroll

down to“AP” and press ok

3. Connect your computer or

smartphone to the network

“Remote GW Thermo”

(unsecured)

4. Open the browser and go to

192.168.1.1

5. Choose the local Wi-Fi and

enter the password

6. The boiler is now

connecting to Internet!

Check the Wi-Fi Icon on the

display:

· If you only see the Wi-Fi

symbol on steady, it

means that the product is

online

· If you see the Wi-Fi

symbol blinking fast, the

product is still trying to

connect, just wait few

minutes and it should

change to being on

steady.

· If you see the Wi-Fi

symbol blinking slow,

it means that the

procedure has failed.

Please, try again and

check that the Wi-Fi

password is correct

420011057800 - Rev. 000 Rel. 000 Date 9.06.19

3. Get the Boiler WiFi Serial Number

1. Enter connectivity menu

by pressing WiFi button,

use the left + and – to scroll

down to“SN”and press ok

2. The display will show you

its 12 characters serial

number. Take note of it.

3. Ask the customer for their

email they used to create

the user account.

4. You can now register

the product and start

monitoring remotely!

420011057800 - Rev. 000 Rel. 000 Date 9.06.19

4. Contractor Remote Connectivity

1. Log in to the platform www.htp-net.remotethermo.com with

your Contractor account. If you don’t already have an account,

please go to http://www.htproducts.com/wicontractoraccount

to request an account.

2. To register a new product, click on “New Product Registration”.

3. Enter the location of the product by entering the address or

dragging and dropping the pin in the map

4. Enter the WiFi serial number from Step 3 and conrm agreement.

420011057800 - Rev. 000 Rel. 000 Date 9.06.19

4. Contractor Remote Connectivity

5. Fill in the available data and then go to “User Data”. Enter the

Owner’s information (email address is required).

420011057800

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