HTC Kaiser Manuel utilisateur

Doc. No. DOC-00030262

REV.

Issued Date 2008/02/01

. Revised Date A02

Doc. Title Kaiser Service Manual Page 1 of 94

HTC CONFIDENTIAL

SM-TP001-0704

High Tech Computer, Corp.

Kaiser

Service Manual

UHTC Proprietary

Confidential Treatment Requested

Rev. A02

HTC Corp.

Engineering Mobility

Doc. No. DOC-00030262

REV.

Issued Date 2008/02/01

. Revised Date A02

Doc. Title Kaiser Service Manual Page 2 of 94

HTC CONFIDENTIAL

SM-TP001-0704

High Tech Computer, Corp.

REVISION CONTROLTABLE

REV DATE CONTENTS DEPT REVISED STAGE

AX01 2007/06/07 Fist Draft PSE Justin_Hsu CVT

A01 2007/08/31

1. Modify product overview

2. include warranty and LDI label to label plan

3. Add RF spec PSE Justin_Hsu MV

A02 2007/11/26

1. Add 2.3 Assembly Tips

2. Correct Screw P/N to 72H02293-00M in 9.1

SPL for repair

3. Add 5.1 Main board leakage current test procedure

PSE Steven_Liu MV

A03 2008/2/1

1. Add repair notice for Qwerty keypad assembly

procedure in page 33

2. Add TOPPOLY LCD into assembly tips in page 38

3. Modify SPL note and photo for adding

Refurbishment item

PSE Steven_Liu MV

Doc. No. DOC-00030262

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. Revised Date A02

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HTC CONFIDENTIAL

SM-TP001-0704

High Tech Computer, Corp.

Table of Contents

1. INTRODUCTION ....................................................................................................................................................................4

1.1 PRODUCT FEATURES.......................................................................................................................................................5

1.2 PRODUCT OVERVIEW .....................................................................................................................................................11

2. DEVICE DISASSEMBLING AND ASSEMBLING PROCEDURE ................................................................................18

2.1 DISASSEMBLING PROCEDURE........................................................................................................................................18

2.2 ASSEMBLING PROCEDURE.............................................................................................................................................27

2.3 ASSEMBLY TIPS..............................................................................................................................................................38

3. ROM RE-FLASH PROCEDURE........................................................................................................................................40

3.1 ROM UPGRADE THRU RUU (RE-FLASH UPGRADE UTILITY)........................................................................................40

3.2 ROM IMAGE UPGRADE THRU SD CARD..........................................................................................................................43

4. DIAGNOSTIC PROGRAM..................................................................................................................................................45

4.1 LIST OF DIAGNOSTIC /WINCE TEST ITEMS ..................................................................................................................45

5. POWER MEASUREMENT TEST ......................................................................................................................................55

5.1 MAIN BOARD LEAKAGE CURRENT TEST PROCEDURE ...................................................................................................55

5.2 BATTERY RUNDOWN TEST PROCEDURE.........................................................................................................................59

6. COSMETIC INSPECTION CRITERIA...............................................................................................................................64

6.1 CLASSES DEFINITION OF INSPECTIVE AREA...................................................................................................................64

6.2 DISPLAY INSPECTION .....................................................................................................................................................65

6.3 MAIN UNIT INSPECTION ..................................................................................................................................................65

7. GENERIC TROUBLESHOOTING .....................................................................................................................................66

8. GENERIC LABELING PLAN..............................................................................................................................................71

9. GENERIC SPARE PART LIST AND PHOTOS................................................................................................................82

9.1 SPLFOR REPAIR ...........................................................................................................................................................82

9.2 BOARD LEVEL 2.5 REPAIRS...........................................................................................................................................88

10. RF ANTENNA SPECIFICATION...................................................................................................................................93

10.1 EUANTENNA .................................................................................................................................................................93

10.2 USANTENNA .................................................................................................................................................................94

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HTC CONFIDENTIAL

SM-TP001-0704

High Tech Computer, Corp.

1. Introduction

This manual provides the technical information to support the service activities of Kaiser.

This document contains highly confidential information, so any or all of this document should not be revealed to

any third party.

zChapter 1: Introduction-This Chapter is about Products features and basic Product function. After

reading this chapter, you will know what feature the product has and basic hardware

operation. Also you will know how to perform soft-rest and hard-rest in this chapter.

zChapter 2: Device Dissembling andAssembling Procedure-After reading this chapter, you will

learn how to disassemble and assemble the product. Also, you will know what tools to

use and the torque. Please follow the instruction to dissemble the unit to prevent from

damaging the unit.

zChapter 3: ROM Re-flash Procedure- After reading this chapter, you will learn how to perform

the ROM image re-flesh by using RUU and SD-Card. Also you can find the steps of

enter the boot loader mode.

zChapter 4: DIAGNOSTIC PROGRAM- After reading this chapter, you will learn

zHow to use the diagnostic program to perform unit function test

zHow to test some functions in Windows Mobile mode (ex. WLAN, Bluetooth, and

USB etc…)

zChapter 5: Power measurement test- After reading this chapter, you will learn how to use MB

leakage test procedure and battery run-down test (Battery Capacity Measurement).

zChapter 6: Cosmetic Inspection Criteria- After reading this chapter you will learn the appearance

quality inspection criteria, ex. Display, bezel, and housing etc…

zChapter 7: Generic Troubleshooting- After reading this chapter, you will learn how to do generic

trouble-shooting.

zChapter 8: Generic Labeling Plan- In this chapter, you will find generic labels for reference, ex.

Regulation label, and battery label etc…

zChapter 9: Generic Spare Part List and Photos- In this chapter, you will find Spar parts reference

list and photos for repairing, including unit and Board level.

zChapter 10: RF Antenna Specification- Reference Spec for RF test.

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HTC CONFIDENTIAL

SM-TP001-0704

High Tech Computer, Corp.

1.1 Product Features

Platform

zPDA form factor integrated dual modes

WCDMA/HSDPA and quad-band GSM/EDGE,

Bluetooth, WiFi, mega-pixel camera, and one

stop sliding QWERTY keyboard with 45 degree

flip up display

zMicrosoft Windows 6 Professional

Dimension

z112 mm(L) x 59 mm(W) x 18.65 / 19.55mm

around antenna (T)

z190 g with battery pack

Processor/Chipset

zQualcomm MSM 7200, 400Mhz

Memory

zROM: 256 MB (for programs and users’

storage)

zRAM: 64 or 128 MB DDR RAM

LCD Module

z2.8" QVGA (or VGA[TBD]) dots resolution

z65K-color TFT LCD with LED back light

zSensitive Touch Screen

WCDMA/HSDPA (available when

ready)/GSM/EDGE Function

zInternal antenna

zDual-mode, HSDPA/UMTS (2100MHz for

Europe, 850/1900/2100MHz for Cingular and

800/1700/2100Mhz for Japan) and

GSM/GPRS/EDGE quad band

(850/900/1800/1900)

zHSDPA / UMTS

3GPP Release 5 compliant

UE category 6, QPSK, 3.6Mbps peak rate

Concurrent: DL up to 1.8Mbps and UL up

to 384Kbps

zGlobal roaming

zAuto band switching

zHandover and cell selection between

GSM/EDGE and WCDMA

zDTM

zSAIC(Circuit-Switch only)

zEqualizer (HSDPA channels only)

zAudio codec: AMR, EFR, FR, HR

zSMS (MO, MT), concatenated SMS (640

characters)

zSupplement services:

Call holding/waiting/forwarding

Call barring

CLI (Calling Line Identity)

Display own number

Network selection

Cell broadcast

Multi-party conference call

Spool icon

Phase 2+ unstructured supplementary

service data

Network Lock

CPHS (partial support)

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HTC CONFIDENTIAL

SM-TP001-0704

High Tech Computer, Corp.

zEGPRS Functionality

EGPRS class B

Multi-slot class 10

PBCCH

Link Adaptation and Incremental

Redundancy

zUSIM/SIM

1.8/3V of UICC

USIM Application at least according to

3GPP TS31.102

SIM Application Tool Kit release 96

complete, 98 class 3, and 99 partial

Mega-SIM [MFG. Option]

EAP-SIM

Over the Air (OTA) programming

FDN

ADN

Security Pin 1 & 2 control

Standalone GPS / A-GPS

Standalone GPS

zInternal GPS antenna

zSupport both standalone & assisted modes

zSensitivity : better than -150dBm for indoor &

outdoor

zSupport NMEA 0183 version 3.0 or above

zDynamically allocated parallel channel GPS

receiver

zUpdate rate: once/1sec (default)

A-GPS

zE911 Location Information (for device shipped

to US)

zSupport UE-Based & UE-Assisted A-GPS

zOMA SUPL v1.0 compliance (v2.0 if available)

SUPL-RRLP

SUPL-RRC (TBD) [QCT not supported]

SMS initiated SUPL (TBD] [QCT not

supported]

WAP push over SUPL

zStandard 3GPP A-GPS compliance

3GPP TS 44.031 (RRLP 5.12)

3GPP TS 25.305 (GSM & UMTS)

zJSR 179 (Location API) support

zEmergency priority override existing A-GPS

service

zPerformance requirement

TTFF (95% successful rate): < 20 seconds

2D Location Error (95% successful rate): <

100 m

3GPP TS 25.171 compliance

(Requirement for support of Assisted

Global Positioning System)

3GPP 34.171 (Terminal conformance

specification, Assisted Global Positioning

System)

3GPP TS 34.108 (Common test

environments for User Equipment

conformance testing)

zFallback to Standalone mode when no network

connection

zPerformance requirement (Standalone mode)

[China Mobile Requirement]

8 parallel channel GPS receiver [QCT

limitation]

Data update frequency: > 1Khz

Sensitivity requirement

9GPS for one satellite: up to -142dBm

9GPS for remaining satellite: up to

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HTC CONFIDENTIAL

SM-TP001-0704

High Tech Computer, Corp.

-147dBm

Camera (manufacture option)

zMain camera:

3M Color CMOS with AF

z2nd camera: [MFG. Option]

color CMOS VGA camera

Keyboard/Button/Switch

zPower button (Upper Side)

Short Press: system on/off

Long Press: Turn off power totally

zStart Button

zOK button

zOne navigation pad (5-way)

Key orientation shall be adjusted after

view changed

zSend/Hands-free button

Long Press during the call: Hands-free

On/Off

zEnd button

zJog Wheel (including 2 portions)

Scrolling area – up/down scrolling and

action functions

Bottom key – function as OK key

zVoice dial & Voice record Or PoC (Left upper

position)

zCamera capture button

Two step camera button for 3M AF lens

zsoft keys (Contact and Calendar)

z2 AP buttons (Messaging and Portal or PIE)

zQWERTY keyboard with 2 additional soft keys

zTwo LEDs for Cap Lock & FN Lock on

QWERTY keyboard

zReset

Notification

zOne bi-color LED for UMTS/GSM standby,

UMTS/GSM message, UMTS/GSM network

status, notification, and charging status

zTri-color respective (blue, amber, and green)

LEDs for bluetooth/ GPS/ WiFi notification

zVibration for notification

zNotification by sound and message on the

display

Audio

zBuilt-in Microphone

zReceiver

zLoud speaker for Hands-Free supported

zFull duplex

zAudio sampling rate

16-bits with 8KHz, 11KHz, 22KHz,

44.1KHz

zAMR/AAC/WAV/WMA/MP3 codec

zAudio Path Routing for VoIP over WLAN

Connectivity & Interface

zBluetooth TI6300

Compliant with v2.0 with EDR

Class 2 transmit power

Supported profiles:

9Generic Access profile

9Serial Port profile

9Headset profile

9Object Push profile

9PAN

9Hands-free profile

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HTC CONFIDENTIAL

SM-TP001-0704

High Tech Computer, Corp.

9Generic Object Exchange profile

9A2DP profile

9AVRCP profile

9SIM Access profile (carrier

dependent)

9Service Discovery profile

9HID profile

9FTP

9BPP

Co-exist with WiFi

zWiFi (manufacture option)

IEEE 802.11b/g compliant

Internal WLAN antenna

Data rate auto fallback for extended range

ELP mode

Security 802.11i and AES

9WPA authentication – WEP, WPA,

PSK, EAPTLS, PEAP, LEAP

9Signaling interfaces between the

terminal device and the servers:

mutually authenticated and

encrypted utilizing TLS (RFC 2246)

with RC4 encryption with SGA1 used

as the message integrity check

QoS

9802.11 WME QoS

9802.11e

9Fast AP to AP handover

or no WiFi SKU

zHTC ExtUSB 11-pin mini-USB

USB 2.0 Client with Full Speed (12Mbps)

H2W (For Sync, Power charge, Audio and

Wired Remote Controller…etc)

zMicro SD with lid

z1.8/3V USIM/SIM card slot

Power

zBattery

Charging time: 2.5~3 hours

zAC adaptor

AC input: 100 ~ 240V AC, 50/60 Hz

zDC output: 5V and 1A

zAmbient Light Sensor

Liquid Indicator

Stylus

zRetractable stylus with lock type mechanism

Hanger hole

zStylish hanger to wear phone with neckstrap as

pendant or to attach various phone hangers

Accessories

zUser manual, Quick start guide & Sync.

Software CD

zScreen Protector

zStylus

z3-in-1 stylus

zTravel Charger (AC adaptor)

zPouch (Carrying Case)

zUSB Sync Cable (mini-USB/USB)

zBattery

zWired Stereo Headset

z3.5 mm Audio Adaptor

z3.5 mm Audio Adaptor with microphone

zWired Remote Controller

zMono Bluetooth headset, M100

zMono Bluetooth headset, M200

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HTC CONFIDENTIAL

SM-TP001-0704

High Tech Computer, Corp.

zStereo Bluetooth headset, S100

zBluetooth keyboard

zBluetooth Handsfree

zY Cable 11-pin to 5 pin + 6 pin

zY Cable 11-pin to 5 pin + 3.5 mm audio jack

zCar Charger

zGeneric Car Holder

Microsoft Windows Mobile Crossbow 6

Professional Applications

zOutlook Mobile

Messaging, Calendar, Contacts, Tasks, &

Voice Notes

zInternet Explorer Mobile

zOffice Mobile

Word, Excel, & PowerPoint Mobile

zWindows Media Player 10 Mobile

zPictures & Videos

zActiveSync Client

zInternet Sharing

zWindows Live & Messenger

zDevice Management

zOTA Provisioning

zRDM

zCalculator

zGames

Value Added Applications

zCamera / Camcorder

Camera Mode

9Encoding format: JPEG

9Resolution: 2048x1536,UXGA

1600x 1200, SXGA 1280x960, VGA

640x480, QVGA 320x240, QQVGA

160x120

9Night Mode

9Digital Zooming: at least 8X

Camcorder Mode

915 fps encoding for QVGA resolution

9Encoding format

9H.263 + AMR-NB

9MPEG4 + AMR-NB

zRingtone

MIDI

940 polyphonic & Standard MIDI

format 0 and 1 (SMF) / SP MIDI

MP3, AAC, AAC+, WMA, WAV and

AMR-NB

zDirectShow Filters for WMP – Audio

Audio Playback format: AAC, AAC+,

eAAC+, MP3, WMA, WAV, AMR-NB/WB

zDirectShow Filters for WMP – Video

Video Playback format: H.263, MPEG4,

WMV, Motion JPEG (AVI) & H.264

Min. 30 fps decoding for H.263 & MPEG4

@ QVGA resolution

Combined Bit Rate: 64Kbps (playback)

zPicture Enhancement for Pictures & Videos

Graphics: JPEG, GIF87a, GIF89a, PNG,

WBMP

Video Thumbnail Preview: H.263, & MPEG4

z3G-324M Video Telephony

zZIP

zSmart Dialing

Support of QWERTY Keyboard Input

zMMS Client

Partial Compliant to MMS 1.2

zJava virtual machine (J2ME, CLDC 1.1, MIDP 2.0)

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HTC CONFIDENTIAL

SM-TP001-0704

High Tech Computer, Corp.

JSR 185 JTWI

JSR 75 PIM access

JSR 120 Wireless Messaging API

JSR 135 Mobile Media API

JSR 179 (Location API)

JSR 184 Mobile 3D Graphics API

zVoice Dial & Command

Speaker Dependent or Independent

zDocument Viewer - PDF

zOMA DRM Engine: For all types of files (Pictures,

audio, application etc.), and also all types of

delivery method (MMS, email etc.)

OMA 1.0 / 2.0 when available

Multi-DRM support : MSFT & OMA DRM

zSIM Manager

zComm. Manager

zSTK

zTTY/TDD for US Market

zSound Effect of Sliding

System sound effect when sliding out and

closing up the qwerty keyboard

User customizable sounds

zAuto Power On when KB is slide out

zAudio Manager

Music Player

zRingtone Trimmer

zGPS Navigation SW (if GPS or A-GPS is

available)

zRSS / Podcast Reader

zVoice Recorder

zTask Manager

zBackup Tool

zDocument Printing

Regulatory & Certificate

zGCF certification [Operator dependent]

zR&TTE: EMC / EMI, Safety SAR

zWiFi Certification

zFCC Approval

zFCC Hearing Aid Compatibility

zPTCRB Approval

zBQB (Bluetooth Qualification Body) certification

zWindows Mobile Logo (NTSL)

zUSB certification

zJATE (Japan Market only)

zTELEC (Japan Market only)

zCB certificate / report

zUAELAB

zICASA

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