HP T1936AA - Digital Sending Software Instructions d'installation

support

hp digital sending

software v 3.0

workflow

hp digital sending software

version 3.0 workflow

_______support

Packard Development

Company, L.P.

Reproduction, adaptation or

translation without prior written

permission is prohibited, except

as allowed under the copyright

laws.

The information contained

herein is subject to change

without notice.

The only warranties for HP

products and services are set

forth in the express warranty

statements accompanying such

products and services. Nothing

herein should be construed as

constituting an additional

warranty. HP shall not be liable

for technical or editorial errors or

omissions contained herein.

A user of the Hewlett-Packard

software product associated

with this guide is granted a

license to: a) print hard copies

of this guide for PERSONAL,

INTERNAL, or COMPANY use

subject to the restriction not to

sell, re-sell or otherwise

distribute the hard copies; and

b) place an electronic copy of

this guide on a network server

provided access to the

electronic copy is limited to

PERSONAL, INTERNAL users

of the Hewlett-Packard software

product associated with this

guide.

Edition 2, 12/2003

NOTICE TO U.S.

GOVERNMENT

USERS: RESTRICTED

RIGHTS COMMERCIAL

COMPUTER SOFTWARE:

“Use, duplication, or disclosure

by the Government is subject to

restrictions as set forth in

subparagraph (c) (1) (ii) of the

Rights in Technical Data Clause

at DFARS 52.227-7013.”

Material scanned by this

product may be protected by

governmental laws and other

regulations, such as copyright

laws. The customer is solely

responsible for complying with

all such laws and regulations.

Trademark credits

Adobe and Acrobat are

trademarks of Adobe Systems

Incorporated.

Microsoft, MS-DOS, Windows,

and Windows NT are U.S.

registered trademarks of

Microsoft Corporation.

Pentium is a U.S. registered

trademark of Intel Corporation.

All other products mentioned

herein might be trademarks of

their respective companies.

ENWW Contents 1

Contents

1 Overview

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

What is the HP Digital Sending Software v 3.0 Workflow?. . . . . 5

Benefits of HP DSS Workflow. . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Terms and definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2 Features and options

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Destination routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Destination functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

MFP control panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Steps for sending (4100mfp and 9000mfp) . . . . . . . . . . . . . . . 16

Steps for sending (9055mfp and 9065mfp) . . . . . . . . . . . . . . . 16

HP DSS Workflow architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Current Chai technology and XML messaging . . . . . . . . . . . . . . . . 18

3 Setup, installation, and authentication

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Supported MFPs and firmware. . . . . . . . . . . . . . . . . . . . . . . . . 20

Environments and protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Network operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Novell NetWare support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Server software installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

MFP Chai jar file installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

HP DSS Workflow configuration on the MFP . . . . . . . . . . . . . . . . . 28

SMTP gateway configuration on the MFP (4100mfp and 9000mfp) 29

Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

What is authentication? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

What is required? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

What does authentication provide? . . . . . . . . . . . . . . . . . . . . . 30

How is authentication activated? . . . . . . . . . . . . . . . . . . . . . . . 30

Additional information about authentication . . . . . . . . . . . . . . . 31

2Contents ENWW

4 Configuration

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Opening the HP DSS Workflow Configuration Utility . . . . . . . . 33

Navigating within the HP DSS Workflow Configuration Utility . 33

Configuring MFPs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

MFP menu page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

MFP digital sending . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Add Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

General tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

SMTP gateway page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

What is the SMTP gateway? . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Add an SMTP gateway button . . . . . . . . . . . . . . . . . . . . . . . . . 40

Edit an SMTP gateway button . . . . . . . . . . . . . . . . . . . . . . . . . 40

Remove an SMTP gateway button. . . . . . . . . . . . . . . . . . . . . . 40

Test an SMTP gateway button . . . . . . . . . . . . . . . . . . . . . . . . . 40

Move an SMTP gateway button . . . . . . . . . . . . . . . . . . . . . . . . 41

Preferences tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Component tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Notification options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

AABBYY Fine Reader OCR . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

HPS file generation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

XML file generation (KO2XML component) . . . . . . . . . . . . . . . 58

Multi-router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

5 Licensing

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Getting an HP DSS Workflow license . . . . . . . . . . . . . . . . . . . . . . . 65

Using the License tab to manage licenses . . . . . . . . . . . . . . . . . . . 66

Updating or adding HP DSS Workflow device licenses . . . . . . 66

Transferring licenses to a different server . . . . . . . . . . . . . . . . 67

Extending an evaluation license . . . . . . . . . . . . . . . . . . . . . . . . 68

Installing multiple license packs . . . . . . . . . . . . . . . . . . . . . . . . 68

6 Support tools and procedures

Using the Service page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Using the Status Monitor program. . . . . . . . . . . . . . . . . . . . . . . . . . 71

Viewing log entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

7 Troubleshooting

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Sources for information about problems . . . . . . . . . . . . . . . . . . . . . 76

About page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

ENWW Contents 3

8 Customer support and warranty information

HP customer care service and support. . . . . . . . . . . . . . . . . . . . . . 85

Online services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Hewlett-Packard limited warranty statement. . . . . . . . . . . . . . . . . . 86

HP software license terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Index

4Contents ENWW

ENWW Introduction 5

1Overview

Introduction

This chapter describes the HP Digital Sending Software version 3.0

Workflow product, and explains how the software increases

productivity and improves MFP management. The final section in the

chapter contains definitions of terms that are used throughout this

manual.

What is the HP Digital Sending Software v 3.0

Workflow?

The HP Digital Sending Software v 3.0 Workflow (HP DSS Workflow)

is a Microsoft® Windows®-based device-to-application connector

software program for a multifunction peripheral (MFP). The software

can be used to capture, process, and route electronic documents

from HP MFPs.

Figure 1-1 HP Digital Sending Software Workflow Diagram

e-mail

folder

HP DSS Workflow

Server

MFPs

6Chapter 1 - Overview ENWW

Use HP DSS Workflow to perform the following tasks:

●define function keys, forms, and fields to capture and process

digital documents directly from Chai-enabled HP MFPs (see

Current Chai technology and XML messaging)

●create organizational groups of MFPs and manage software-

program function keys based on organizational needs

●use the MFP SMTP gateway and send e-mail messages directly

from the MFP

●use optical character recognition (OCR) to convert documents

into searchable formats

●store electronic documents directly from MFPs into folders or file

transfer protocol (FTP) sites, or to other printers

Benefits of HP DSS Workflow

The leading business-productivity studies show a direct correlation

between knowledge-sharing and productivity levels within an

organization. Often, knowledge-sharing is achieved by using MFPs

and content-sharing software.

The HP Digital Sending Software Workflow is an effective and

efficient content-management software program that helps provide

content that is correctly formatted and processed. The software offers

attributes that are key to organizational success:

●Ease of use. Because content-capture requires that all

organizational resources participate, effective content-capture

software must be simple and easy to use.

●Complete content-capture. Content appears in many formats.

Organizations require content-capture software that can capture

all content types, including structured, semi-structured, and

unstructured content.

●Uniform content processing. Uniform content-capture

simplifies the processes and steps that are required to implement

automated content-capture.

Autres manuels pour T1936AA - Digital Sending Software

Ce manuel convient aux modèles suivants

Table des matières

Autres manuels HP Logiciel

HP T5145 - Thin Client - Tower Manuel utilisateur

HP NonStop SSL Manuel utilisateur

HP Integrity BL860c Guide de référence rapide

HP CN088A - Serif PosterDesigner Pro Manuel utilisateur

HP StorageWorks MSA 2/8 - SAN Switch Manuel utilisateur

HP 348773-001 Manuel utilisateur

HP Surestore Disk Array 12h - And FC60 Manuel de référence

HP Pro 3130 MT Manuel utilisateur

HP t5300 - Thin Client Manuel utilisateur

HP Rx2620-2 - Integrity - 0 MB RAM Manuel utilisateur

HP ProLiant SL170s - G6 Server Manuel utilisateur

HP VL400 - Vectra - 64 MB RAM Manuel utilisateur

HP Xw460c - ProLiant - Blade Workstation Manuel utilisateur

HP VS160 - StorageWorks DLT Tape Drive Manuel utilisateur

HP SN3000B Manuel de service

HP Neoware e140 - Thin Client Manuel utilisateur

HP Integrity BL860c Manuel de service

HP 3000 - 37XE System Mode d’emploi

HP 1032 Manuel utilisateur

HP StorageWorks MSA 2/8 - SAN Switch Manuel utilisateur

HP ProLiant BL420c Manuel utilisateur

HP NAS 1200s Mode d’emploi

HP Surestore Disk Array 12h - And FC60 Manuel utilisateur

HP e-diagtools 4.0 Manuel utilisateur

Manuels Logiciel populaires d'autres marques

COMPRO

COMPRO COMPROFM Manuel utilisateur

Muratec

Muratec OFFICEBRIDGE ONLINE Manuel utilisateur

Oracle

Oracle Contact Center Anywhere 8.1 Manuel utilisateur

Adobe

Adobe 65007312 - Photoshop Lightroom Manuel

Avaya

Avaya NULL One-X for RIM Blackberry Manuel utilisateur

PS Audio

PS Audio PowerPlay Manuel du propriétaire

Brady

Brady LOCKOUT PRO 3.0 Manuel de service

Avaya

Avaya Interaction Center Manuel utilisateur

Texas Instruments

Texas Instruments TI-83 Plus Silver Edition Manuel

Novell

Novell GROUPWISE 8 - INTERNET AGENT Manuel utilisateur

Oracle

Oracle Application 9i Manuel utilisateur

Acer

Acer RDM Manuel utilisateur

Canon

Canon Vixia HF21 Manuel utilisateur

Canon

Canon ZR950 Manuel utilisateur

Samsung

Samsung Auto Backup Manuel utilisateur

Polycom

Polycom Vortex EF2201 Instructions d'installation et d'utilisation

Brocade Communications Systems

Brocade Communications Systems Brocade 8/12c Manuel utilisateur

Novell

Novell SP2 - S Mode d’emploi