HP StorageWorks SSL1016 Instructions d'utilisation

HP Library and Tape Tools (L&TT) is a free, robust diagnostic tool for all of HP's tape storage and magneto-optical storage products.

Targeted for a wide range of users, it is ideal for customers who want to verify their installation, ensure product reliability, perform

their own diagnostics and achieve faster resolution of tape device issues.

L&TT performs firmware upgrades, verification of device operation, failure analysis and a range of utility functions. Performance tools

assist in troubleshooting bottlenecks and system configuration checks warn of common host issues. It also provides seamless

integration with HP support by generating and e-mailing test results and support tickets.

HP Support will require the use of L&TT to troubleshoot most device issues, so it is recommended that a support ticket is pulled and

the device assessment test is run before calling.

Operating systems currently supported include HP-UX, Microsoft® Windows®, Linux, OpenVMS, Solaris and Mac OS X.

Features & Benefits

Features & BenefitsFeatures & Benefits

Features & Benefits

Free, easy to install and easy to use diagnostic tool

Downloaded and installed from HP.com (

http://www.hp.com/support/tapetools

) in less than five minutes

Intuitive user interface requires no customer training

Choose between local installation or running from a remote installation, CD or memory stick

Reduce product downtime through preventative maintenance, fast issue diagnosis with corrective actions

Automated, smart firmware downloads, updates and notifications

Comprehensive device analysis and troubleshooting tests

First level failure analysis of both the device and system without HP involvement

Troubleshoot system performance issues through the use of analysis tools

Identify the most common host system configuration issues

Provides a direct link to the ITRC web-based troubleshooting content

Seamless integration with HP's hardware support organization

Generate and e-mail support tickets to the support center for faster service and support

Provides an all-inclusive source of device information for HP support center

Get the most out of your device through access to operational, health and usage data in the support ticket

Drive health, life, usage, utilization, performance

Media health, life, usage (Ultrium only)

Backup quality (Ultrium only)

Integration with HP's TapeAssure service (

http://www.hp.com/go/tapeassure

)

What's New

What's NewWhat's New

What's New

L&TT is frequently updated and developed to:

Support all of HP's latest tape storage products including the virtual tape D2D and VLS devices

Provide the most effective support and diagnostics for these products in the industry

Run on the latest versions of the most commonly used operating systems

For details of new features in any particular release, please refer to the release notes located with the L&TT download on HP's

support web pages or in the L&TT user guide.

It is highly recommended that the latest version of L&TT is used at all times as the support of even older products can benefit from

improvements in the latest releases of the tool.

QuickSpecs

HP Library and Tape Tools

HP Library and Tape ToolsHP Library and Tape Tools

HP Library and Tape Tools

Overview

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Page 1

HP Library and Tape

HP Library and TapeHP Library and Tape

HP Library and Tape

Tools

ToolsTools

Tools

L&TT download location:

http://www.hp.com/support/tapetools

Automatic device

Automatic deviceAutomatic device

Automatic device

discovery

discoverydiscovery

discovery

L&TT automatically scans the system for supported devices when the tool is started. By default, only the

current number of devices found is displayed during the I/O scan. Additional information such as host

adapters, drivers, and matching of embedded drives to the associated library can also be shown during

the scan process. Scan results can be saved in an event log and attached to a support ticket email if

necessary.

Ethernet Device Access

Ethernet Device AccessEthernet Device Access

Ethernet Device Access

L&TT can communicate with HP tape Libraries with LTO 5 tape drives over the drive's Ethernet port

allowing L&TT functions to be executed without needing to install it on the host server. See the user guide

for details.

Device Identification &

Device Identification &Device Identification &

Device Identification &

Listing

ListingListing

Listing

L&TT identifies and displays a list of all products connected to the system by product group or by

connection. Tabs allow the user to toggle between the following commands in this area of the main

screen: scan, by product, by connection, and instructions.

By product displays four categories: libraries/autoloaders, drives, enclosures/processors, and

other devices; all with the specific device address.

By connection shows all products connect to the system by the HBA they are connected to; aids in

understanding system I/O performance issues.

Device Information

Device InformationDevice Information

Device Information

Screen

ScreenScreen

Screen

All of the main functions of L&TT are displayed in this window. The content of the window depends on

the device and tool function selected. Device information may include a visual presentation of the

product, compatible media, and cartridge (media) inventory for all the drives and slots. General product

information such as product ID, drive technology, mechanism serial number, firmware revision, SCSI

target ID, and SCSI LUN will also be displayed.

Firmware from Web

Firmware from WebFirmware from Web

Firmware from Web

If 'check for updates on Web' is enabled in the preferences menu, L&TT will automatically look for new

firmware files for each supported device on the system when the application is run. If files are found, the

application will ask the user if they should be downloaded to the application. By default, the latest

firmware files for the devices on the system will be shown. L&TT will scan the local firmware folder and if

the latest versions are not present, it will automatically select them for download. Users then perform the

standard firmware update function to perform the actual update to each device.

Firmware Management

Firmware ManagementFirmware Management

Firmware Management

This L&TT functionality allows easy upgrades to the storage product firmware. By default, the tool will

select all of the devices that have newer revisions of firmware in the L&TT firmware file folder. L&TT

automatically matches the appropriate firmware files to each storage device. If multiple versions of

firmware are available, selection boxes can be used to select the desired file. All drives are downloaded

in parallel to reduce update time. All firmware update processes provide final results which can be saved

in an events log and sent to HP support if necessary.

QuickSpecs

HP Library and Tape Tools

HP Library and Tape ToolsHP Library and Tape Tools

HP Library and Tape Tools

Product Highlights

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Page 2

Performance Tools

Performance ToolsPerformance Tools

Performance Tools

Effects of poor system performance can range from increased mechanical wear to missed backup

windows. There may also be increased cleaning requests or reduced media life due to multiple passes of

the media over the tape drive head. This all leads to decreased customer satisfaction. L&TT offers users a

variety of performance analysis tools to identify where bottlenecks may exist in a system. These tools will

help assess the system allowing the user to:

Verify that the tape drive operates at specified transfer rates

Verify that the disk subsystem can provide data that fast

Verify that the disk subsystem can accept restored data at the expected rates

Test Functions

Test FunctionsTest Functions

Test Functions

L&TT provides several standard and advanced tests that can be used to check the performance of or to

diagnose issues with storage hardware. After each test is run, test results can be reviewed and are

included in the application's event log. A user may perform the following tests on libraries and

autoloaders:

Device Self Test (internal self-test of the device)

Device Analysis Test (analysis of the device logs)

Library Exerciser Test (exercise the robotics and robot drive hardware)

Library Read Write Test (exercise the robotics and drives together)

Media IDs Test (link media cartridge ID to barcode)

A user may perform the following tests on drives:

Tape Drive Assessment Test (15 minute comprehensive health check)

Media Assessment Test (comprehensive media health check for Ultrium)

Device Self Test (internal self-test of the device)

Device Analysis Test (analysis of the device logs)

Connectivity (ability of the host to communicate with the device)

Media Validation (determine quality of the media)

Read/Write (verify the ability of the drive to read/write data independent of the storage

application) - superseded by the Assessment Test

Support Tickets

Support TicketsSupport Tickets

Support Tickets

L&TT will automatically generate a support ticket based on information that the application determines

about the system. This information can be used to diagnose the issues with the storage hardware. The

tool can automatically email the support ticket to the HP service and support organization to assist the

help desk technician in resolving the issues. Browser links to common HP Web sites are also provided.

Support tickets can also be used to find out operational and usage information from the device. Ultrium,

in particular, has a very useful support ticket categorized into user friendly sections rather than basic

device logs.

System Configuration

System ConfigurationSystem Configuration

System Configuration

Checking

CheckingChecking

Checking

Checks the configuration of the server that L&TT is running on for services such as RSM (Windows) that

should not be running during backups. Also checks driver versions and Insight Manager agents giving

warnings if issues are found.

QuickSpecs

HP Library and Tape Tools

HP Library and Tape ToolsHP Library and Tape Tools

HP Library and Tape Tools

Product Highlights

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Page 3

TapeAssure service

TapeAssure serviceTapeAssure service

TapeAssure service

integration

integrationintegration

integration

Provides TapeAssure monitoring status and access to the configuration, log files and recent tickets for

that service. See

http://www.hp.com/go/tapeassure

for details and downloads for TapeAssure.

Auxiliary Menu

Auxiliary MenuAuxiliary Menu

Auxiliary Menu

Commands

CommandsCommands

Commands

L&TT uses pull-down menu commands that provide the user with the following access or functionality:

Load previously generated support ticket

Retrieve firmware files from the web

Sign-off and close the application

Change options that set the behavior and display characteristics for L&TT

Enable factory overrides when supplied a password from the HP service and support organization

Run non-device specific utilities such as system configuration checks

Run a custom script written by the HP service and support organization

QuickSpecs

HP Library and Tape Tools

HP Library and Tape ToolsHP Library and Tape Tools

HP Library and Tape Tools

Product Highlights

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Device Support

Device SupportDevice Support

Device Support

NOTE:

NOTE:NOTE:

NOTE:

This list may include discontinued products and is shown for compatibility purposes only.

Tape Libraries (includes HP/Compaq Storage& Surestore families)

Tape Libraries (includes HP/Compaq Storage& Surestore families)Tape Libraries (includes HP/Compaq Storage& Surestore families)

Tape Libraries (includes HP/Compaq Storage& Surestore families)

HP SSL2020 AIT library

HP ESL9595L1 tape library

HP MSL5026DLX tape library HP ESL9595S2 tape library

HP MSL502S2 tape library

HP ESL9595SL tape library

HP MSL5026SL tape library

HP ESL9326D tape library

HP MSL5030 tape library

HP ESL9326DX tape library

HP MSL5052S2 tape library

HP ESL9326SL tape library

HP MSL5052SL tape library

ESL G3 series libraries

HP MSL5060 tape library

HP Tape Library Model 2/15

HP TL895 tape libraries

HP Tape Library Model 3/30

HP TL891 tape libraries

HP Tape Library Model 2/28

HP MSL6060 tape library

HP Tape Library Model 4/48

HP MSL6030 tape library

HP Tape Library Model 2/20

HP ESL 712e tape library

HP Tape Library Model 4/40

HP ESL 630e tape library

HP Tape Library Model 6/60

HP ESL322e tape library

HP Tape Library Model 8/80

HP 286e tape library

HP Tape Library Model 10/100

HP ESL E-series multi-cabinet library with Cross Link

HP Tape Library Model 6/140

HP EML E-series libraries

HP Tape Library Model 6/100

HP ESL9322 tape library

HP Tape Library Model 10/180

HP ESL9595 tape library

HP Tape Library Model 20/700

HP ESL9322 extended tape library

HP MSL2024 tape library

HP ESL9595 extended tape library

HP MSL4048 tape library

HP ESL9198SL tape library

HP MSL8096 tape library

HP ESL9322L1 tape library

HP MSL G3 libraries using the library extender kit

HP ESL9322S2 tape library

Tape Autoloaders (includes HP/Compaq Storage & Surestore families)

Tape Autoloaders (includes HP/Compaq Storage & Surestore families)Tape Autoloaders (includes HP/Compaq Storage & Surestore families)

Tape Autoloaders (includes HP/Compaq Storage & Surestore families)

HP Tape Autoloader Model 1/8

HP 818 DLT autoloader

HP Tape Autoloader Model 1/9

HP 20/40 GB DAT DDS-4 autoloader

HP SSL1016 tape autoloader

HP DAT 24x6 tape autoloader

HP DLT1 1280 tape superloader

HP DAT 40x6e tape autoloader

HP AIT 35 GB autoloader

HP DAT 72x6 tape autoloader

HP 418 DLT autoloader

HP DAT 72x10 tape autoloader

HP 718 DLT autoloader

HP 1/8 G2 tape autoloader

QuickSpecs

HP Library and Tape Tools

HP Library and Tape ToolsHP Library and Tape Tools

HP Library and Tape Tools

Compatibility Information

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Virtual Library Systems and D2D Backup Systems (includes HP families)

Virtual Library Systems and D2D Backup Systems (includes HP families)Virtual Library Systems and D2D Backup Systems (includes HP families)

Virtual Library Systems and D2D Backup Systems (includes HP families)

HP D2D Backup Systems

HP 9xxx Virtual Library Systems

HP 1xxx Virtual Library Systems

HP 12xxx Virtual Library Systems

HP 6xxx Virtual Library Systems

HP Virtual Library System 300 Gateway

Removable Disk Backup Systems (Support via hosted RDX utility)

Removable Disk Backup Systems (Support via hosted RDX utility)Removable Disk Backup Systems (Support via hosted RDX utility)

Removable Disk Backup Systems (Support via hosted RDX utility)

HP RDX Removable Disk Backup System

Storage Area Network (SAN) (includes HP Storage & Surestore families)

Storage Area Network (SAN) (includes HP Storage & Surestore families)Storage Area Network (SAN) (includes HP Storage & Surestore families)

Storage Area Network (SAN) (includes HP Storage & Surestore families)

HP Interface Manager

HP Network Storage Router E1200 & E2400

ESL Interface Manager

HP Network Storage Router E1200-160 & E2400-

160

HP Bridge FC 4/2

HP Network Storage Router N1200

HP Bridge FC 4/1 (HVDS)

HP N1200-320 4Gb Network Storage Router

HP Bridge FC 2/1 (LVDS)

Tape Drives (includes HP/Compaq Storage & Surestore families)

Tape Drives (includes HP/Compaq Storage & Surestore families)Tape Drives (includes HP/Compaq Storage & Surestore families)

Tape Drives (includes HP/Compaq Storage & Surestore families)

HP Ultrium 3280 tape drives

HP Ultrium 3000 tape drives

HP Ultrium 1840 tape drives

HP Ultrium 1760 tape drives

HP Ultrium 960 tape drives

HP Ultrium 920 tape drives

HP Ultrium 460 tape drives

HP Ultrium 448 tape drives

HP Ultrium 232 tape drives

HP Ultrium 230 tape drives

HP Ultrium 215 tape drives

HP SDLT 600 tape drives

HP SDLT 320 tape drives

HP DLT 80 tape drives

HP DLT 70 tape drives

HP DLT1 tape drives

HP DLT VS160 tape drives

HP DLT VS80 tape drives

HP DAT320 tape drives (SCSI and USB)

HP DAT160 tape drives (SCSI and USB)

HP DAT72 tape drives (SCSI and USB)

HP DAT40 tape drives (SCSI and USB)

HP DAT24 tape drives (SCSI and USB)

HP DAT8 tape drives

HP DDS-4 tape drives

HP DDS-3 tape drives

HP DDS-2 tape drives

HP Tape 6000 tape drives

HP Tape 5000 Plus tape drives

HP AIT 35/70 GB tape drives

HP AIT 50/100 GB tape drives

HP AIT 100/200 GB tape drives

QuickSpecs

HP Library and Tape Tools

HP Library and Tape ToolsHP Library and Tape Tools

HP Library and Tape Tools

Compatibility Information

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Magneto-Optical Storage (includes HP Storage& Surestore families)

Magneto-Optical Storage (includes HP Storage& Surestore families)Magneto-Optical Storage (includes HP Storage& Surestore families)

Magneto-Optical Storage (includes HP Storage& Surestore families)

HP Optical Disk Drive 1300t

HP Optical Jukebox 320ex

HP Optical Disk Drive 2600fx

HP Optical Jukebox 330fx

HP Optical Jukebox 100st

HP Optical Jukebox 440ex

HP Optical Jukebox 1200ex

HP Optical Jukebox 40fx

HP Optical Jukebox 1200mx

HP Optical Jukebox 40st

HP Optical Jukebox 125ex

HP Optical Disk Drive 5200ex

HP Optical Jukebox 160ex

HP Optical Jukebox 600fx

HP Optical Jukebox 160fx

HP Optical Jukebox 600mx

HP Optical Jukebox 200fx

HP Optical Jukebox 660ex

HP Optical Jukebox 20xt

HP Optical Jukebox 700mx

HP Optical Jukebox 2200mx

HP Optical Jukebox 80ex

HP Optical Jukebox 220mx

HP Optical Jukebox 80fx

HP Optical Jukebox 300mx

HP Optical Jukebox 80st

HP Optical Jukebox 300st

HP Optical Disk Drive 9100mx

Ultra Density Optical Storage (includes HP families)

Ultra Density Optical Storage (includes HP families)Ultra Density Optical Storage (includes HP families)

Ultra Density Optical Storage (includes HP families)

HP Optical Disk Drive 30ux

HP Optical Jukebox 2300ux

HP Optical Jukebox 700ux

HP Optical Jukebox 3800ux

HP Optical Jukebox 1000ux HP Optical Jukebox 7100ux

HP Optical 1100ux

HP Optical Jukebox 1900ux

Operating System

Operating SystemOperating System

Operating System

Support

SupportSupport

Support

L&TT is supported on the following operating systems:

Microsoft Windows 2000 Server SP4, Advanced Server & Datacenter Server

Microsoft Windows 2003 (& R2) (x86, x64 & ia64) Editions

Microsoft Windows 2008 (x86, x64 & ia64) Editions

Microsoft Windows 2008 R2 SP1 (x86, x64 & ia64) Editions

Microsoft Windows XP (x86, x64 & ia64) Editions

Microsoft Windows Vista SP2 (x86, x64) Editions

Microsoft Windows 7 SP1 (x86, x64) Editions

VMware on Microsoft Windows - (limited support, standalone drives only)

HP-UX 11i (PA-RISC)

HP-UX 11i v2 (PA-RISC & IPF)

HP-UX 11i v3 (PA-RISC & IPF)

Linux Red Hat 9.0 (x86)

Linux Red Hat EL 3 (x86, x86_64 & ia64)

Linux Red Hat EL 4 (x86, x86_64 & ia64)

Linux Red Hat EL 5 (x86, x86_64 & ia64)

Linux Red Hat EL 6 (x86, x86_64 & ia64)

Linux SUSE SLES 9 (x86 & x86_64)

Linux SUSE SLES 10 (x86, x86_64 & ia64)

Linux SUSE SLES 11 SP2 (x86, x86_64 & ia64)

OpenVMS 7.3-2 (Alpha)

QuickSpecs

HP Library and Tape Tools

HP Library and Tape ToolsHP Library and Tape Tools

HP Library and Tape Tools

Compatibility Information

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OpenVMS 8.2-1 (Alpha, IPF)

OpenVMS 8.3 (Alpha, IPF)

OpenVMS 8.4 (Alpha, IPF)

Solaris 10 U9 (x86, SPARC, AMD64)

Mac OS X 10.4.11 (PPC, Intel)

Mac OS X 10.5 (Intel)

Mac OS X 10.6 (Intel)

NOTE:

NOTE:NOTE:

NOTE:

HP L&TT has not been tested in cluster environments.

NetWare is no longer supported from L&TT 4.3 - please use L&TT 4.2 SR1a for device support.

Tru64 is no longer supported from L&TT 4.5 - please use L&TT 4.4 for device support.

For a list of the last versions of L&TT that support older versions of operating systems please see

the L&TT user guide

The information contained herein is subject to change without notice.

Microsoft and Windows NT are US registered trademarks of Microsoft Corporation.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and

services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial

errors or omissions contained herein.

QuickSpecs

HP Library and Tape Tools

HP Library and Tape ToolsHP Library and Tape Tools

HP Library and Tape Tools

Compatibility Information

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Autres manuels pour StorageWorks SSL1016

Ce manuel convient aux modèles suivants

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