HP Pavilion 14 Manuel

HP Pavilion 14 Notebook PC

Maintenance and Service Guide

Development Company, L.P.

AMD, the AMD Arrow logo, and

combinations thereof, are trademarks of

Advanced Micro Devices, Inc. Bluetooth is a

trademark owned by its proprietor and used

by Hewlett-Packard Company under license.

Intel, Core, and Pentium are U.S. registered

trademarks of Intel Corporation. Microsoft

and Windows are U.S. registered

trademarks of Microsoft Corporation.

SD Logo is a trademark of its proprietor.

The information contained herein is subject

to change without notice. The only

warranties for HP products and services are

set forth in the express warranty statements

accompanying such products and services.

Nothing herein should be construed as

constituting an additional warranty. HP shall

not be liable for technical or editorial errors

or omissions contained herein.

Second Edition: August 2013

First Edition: April 2013

Document Part Number: 713153-002

Product notice

This guide describes features that are

common to most models. Some features may

not be available on your computer.

Not all features are available in all editions

of Windows 8. This computer may require

upgraded and/or separately purchased

hardware, drivers, and/or software to take

full advantage of Windows 8 functionality.

See http://www.microsoft.com for details.

Software terms

By installing, copying, downloading, or

otherwise using any software product

preinstalled on this computer, you agree to

be bound by the terms of the HP End User

License Agreement (EULA). If you do not

accept these license terms, your sole remedy

is to return the entire unused product

(hardware and software) within 14 days for

a refund subject to the refund policy of your

place of purchase.

For any further information or to request a

full refund of the computer, please contact

your local point of sale (the seller).

Important Notice about Customer Self-Repair Parts

CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be

accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for

Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and

replacement procedures for Authorized Service Provider only parts," can damage the computer or void

your warranty.

iii

iv Important Notice about Customer Self-Repair Parts

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat

surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,

such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the

skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC

adapter comply with the user-accessible surface temperature limits defined by the International

Standard for Safety of Information Technology Equipment (IEC 60950).

vi Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 5

Finding your hardware and software information ......................................................................... 5

Display ................................................................................................................................... 5

Button ..................................................................................................................................... 7

Keys ....................................................................................................................................... 8

Lights ...................................................................................................................................... 9

TouchPad .............................................................................................................................. 10

Left side ................................................................................................................................ 11

Right side .............................................................................................................................. 13

Bottom .................................................................................................................................. 14

3 Illustrated parts catalog .................................................................................................. 16

Service tag ............................................................................................................................ 17

Computer major components ................................................................................................... 18

Display assembly subcomponents ............................................................................................. 23

Mass storage devices ............................................................................................................. 24

Miscellaneous parts ................................................................................................................ 25

Sequential part number listing .................................................................................................. 26

4 Removal and replacement procedures preliminary requirements .................................... 31

Tools required ....................................................................................................................... 31

Service considerations ............................................................................................................ 31

Plastic parts ............................................................................................................ 31

Cables and connectors ............................................................................................ 32

Drive handling ........................................................................................................ 32

Grounding guidelines ............................................................................................................. 33

Electrostatic discharge damage ................................................................................. 33

Packaging and transporting guidelines ....................................................... 34

Workstation guidelines .............................................................. 34

vii

5 Removal and replacement procedures for Customer Self-Repair parts ............................. 36

Component replacement procedures ........................................................................................ 36

Battery ................................................................................................................... 37

Optical drive .......................................................................................................... 38

Hard drive ............................................................................................................. 40

WLAN module ........................................................................................................ 42

Memory module ...................................................................................................... 44

6 Removal and replacement procedures for Authorized Service Provider parts .................. 46

Component replacement procedures ........................................................................................ 46

Keyboard ............................................................................................................... 46

Top cover ............................................................................................................... 49

Power button board ................................................................................................. 53

TouchPad button board ............................................................................................ 54

Power connector cable ............................................................................................ 55

System board ......................................................................................................... 57

RTC battery ............................................................................................................ 60

Fan ....................................................................................................................... 62

Heat sink ............................................................................................................... 63

Processor ............................................................................................................... 67

PCH heat sink ......................................................................................................... 69

Optical drive connector cable ................................................................................... 71

USB board ............................................................................................................. 73

Speakers ................................................................................................................ 74

Display assembly .................................................................................................... 75

7 Using Setup Utility (BIOS) and System Diagnostics ........................................................... 84

Starting Setup Utility (BIOS) ..................................................................................................... 84

Updating the BIOS ................................................................................................................. 84

Determining the BIOS version ................................................................................... 84

Downloading a BIOS update .................................................................................... 85

Using System Diagnostics ........................................................................................................ 86

8 Specifications .................................................................................................................. 87

Computer specifications .......................................................................................................... 87

14.0-in, SVA, display panel display specifications ..................................................................... 88

Hard drive specifications ........................................................................................................ 89

9 Backing up, restoring, and recovering ............................................................................ 90

Creating recovery media and backups ..................................................................................... 90

viii

Creating HP Recovery media .................................................................................... 91

Restore and recovery .............................................................................................................. 92

Using Windows Refresh for quick and easy recovery ................................................... 93

Remove everything and reinstall Windows ................................................................. 94

Recovering using HP Recovery Manager .................................................................... 94

What you need to know ............................................................................ 95

Using the HP Recovery partition to recover a minimized image

(select models only) .................................................................................. 95

Using HP Recovery media to recover .......................................................... 96

Changing the computer boot order ............................................................. 96

Removing the HP Recovery partition .......................................................................... 96

10 Power cord set requirements ........................................................................................ 97

Requirements for all countries .................................................................................................. 97

Requirements for specific countries and regions ......................................................................... 98

11 Recycling ...................................................................................................................... 99

Index ............................................................................................................................... 100

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