HP 512n - Pavilion - 128 MB RAM Manuel utilisateur

HP Pavilion

home PC

Information

Important

Web

Updates

Preventing a Windows XP Critical Error

If you purchased your HP Pavilion home PC between September 2001

and February 2002, your PC may experience a Microsoft®Windows®XP

critical error. To prevent an error that may cause your computer to be

unusable, HP strongly recommends that you go to the Microsoft

Windows Updates Web site to download all critical updates. Without

these updates, an Unmountable Boot Volume errormayoccurrandomly,

and if it does, the error creates a blue screen with the message:

A problem has been detected and windows has been shut down to

prevent damage to your computer.

UNMOUNTABLE_BOOT_VOLUME…Technical Information:

*** STOP: 0x000000ED

If this error occurs, you will be unable to fix the problem without a

diskette that you can order from HP Technical Support. Even after using

the diskette to restore your computer, this error may continue to occur

unless this update is loaded onto your HP Pavilion.

To avoid this inconvenience and to prevent this critical error, please

follow these instructions:

1Connect to the Internet.

2Click Start,chooseAll Programs,andthenclickWindows

Update.

3A Windows Update Web page appears. If a window pops up and

asks if you want to install a Windows Update tool, click Yes.

4Click Pick Updates to install,Critical Updates,andthenclick

Review and install updates. All critical updates are

automatically selected.

Note: You can also choose to install noncritical Windows XP or driver updates in

this window.

5Click the Install Now button in the Total Selected Updates area.

6Click Accept to accept the license agreement. Follow onscreen

instructions. This download may take several minutes.

7When the installation has finished, close all windows and restart the

computer.

Important: HP recommends that you use the Windows Update feature to

periodically check for and download fixes for issues involving Microsoft’s products. Some

of these issues can include device compatibility, security, and system stability. You can

also access Windows Updates from Help and Support.

If you ever perform a system recovery, you need to reinstall these critical

updates.

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