Hi-Rely RAIDPac-II Manuel utilisateur

Highly Reliable Systems

RAIDPac-II Operations Manual

Documentation V1.1

READ THIS FIRST

Important Quick Start Information for your High-Rely drive

●DO NOT ATT MPT TO R MOV RAIDPacs from their drive bays without fully depressing

the drive release lever. Forced removal of the drive will void your warranty and damaged the

units.

●The latest Service Packs are important! Microsoft has continued to Debug removable drives on

the Windows platforms. Make sure you have the latest service packs installed.

●Not all eSATA ports are created equal. And many hosts are finicky about working with third

party disk controllers. We offer eSATA controllers tested to work with our systems but can not

guarantee those cards will work properly in your host computer. If you have difficulties getting

your host controller card to work, see the Read First page on our website under tech support or

directly at:

https://www.high-rely.com/HR3/includes/SupportReadFirst.php

Other eSATA ports may only recognize the first drive in a multi-drive system or may not

function at all. Host controller SATA Ports should support hot-Swap and “port multiplier”

capabilities.

●For USB 3.0 connections, be sure to have the absolute LAT ST drivers for your USB 3.0 host

controller.

●If you are using multiple RAIDPacs in a single bay RAIDFrame, you may have a drive letter

problem as you change your media. Windows will assign drive letters based on the next

available letter and sometimes in a manner that appears random, which could cause your

backup software to fail depending on how it is configured. ou can use the High-Rely Drive

Manager utility HRDM2.MSI to solve this problem. To do this, install HRDM2 on the

machine that the High-Rely system will be connected to.

●Particular photos in this manual may not be your exact unit.

Table of Contents

1.Introduction.......................................................................................................................................4

2.Front Face features............................................................................................................................5

3.Rear Features.....................................................................................................................................6

4.Side Features.....................................................................................................................................7

5.Installation and Use...........................................................................................................................7

6.Status And Indicators.........................................................................................................................8

7.Changing RAID configuration..........................................................................................................9

7.1.Using Jumpers to change your RAID settings............................................................................9

8.Using HW RAID Manager..............................................................................................................13

8.1.Monitoring your RAIDPacs with HW RAID manager.............................................................14

9.Troubleshooting and Maintenance..................................................................................................16

9.1.RP2 Service Access..................................................................................................................17

9.2.Changing failed drives..............................................................................................................17

9.3.Changing failed fan...................................................................................................................18

9.4.Installing new drives.................................................................................................................19

10. mergency (Field) Access to RP2 data from outside of a RAIDFrame........................................19

1. Introduction

High-Rely's new RAIDPac-II (RP2) is a completely self-contained, hot-pluggable RAIDed drive

system. It includes its own RAID controller, cooling system and up to 3) 3.5” hard drives. It is

designed to be used inside RAIDFrame devices but can also be accessed stand-alone via either SATA or

USB 3.0 and a standard Molex drive power connector with adequate power.

The RP2 is compatible with all existing RAIDFrame units and can co-exist with older RAIDPacs in the

same unit simultaneously. This manual is dedicated to the features of the RP2 and operational notes.

The previous version of RAIDPac is covered in the manual for each particular RAIDFrame unit.

2. Front Face features

Figure 1 - RP2 front face features.

Spring-out Retained

Screws for service

access.

RAID Activity/Status

Indicator

rror Reset Button

Drive Activity/Status Indicators

for RAIDPacII internal bays

1,2 and 3.

Pull/Carry Handle

Cooling Fan

Spring-out Retained

Screws for service

access.

3. Rear Features

Figure 2 - RP2 Rear side features.

SATA Docking connector

MOL X drive power

connector (for field use).

USB 3.0 Docking connector (for

future use).

RAID type selection

jumpers.

4. Side Features

Figure 3 - RP2 Side features.

5. Installation and Use

Like the previous version of RAIDPac (RP1), RP2's are already in a RAID configuration and formatted

from the factory. By inserting the unit into your RAIDFrame, within 2 minutes you should see the

volume appear on-line.

You may need to reformat the drive for your operating system's needs or your configuration. But no

further processes or configurations should be necessary unless you need to change the configuration

from the way it was ordered. Please note that most drives with useable capacities in excess of 2 TB

will be partitioned as GPT. Some older operating systems may not recognize a GPT (GUID Partition

Table) partition.

Standard MOL X

Hard Drive Power

Connector

ISATA connector

USB 3.0 connector

6. Status And Indicators

Figure 4 - Indicators Status

The RP2's visual and audible indicators will alert you to trouble. The drive status indicators

immediately indicate proper, improper or compromised operations. A properly running RP2 will be

silent (no alarm tone), have a green light at the top and a blue light for each functioning drive installed

in the RP2.

Should a drive fail, the audible alarm will sound, a red light will light corresponding to the drive

position which failed.

Should should the failure be severe enough to break the RAID, the green light at the top will be red, the

unit will go off-line and there maybe red lights also on the drive(s) which are not operating properly.

See the section below on troubleshooting for more information.

RAID Status:

-Green: online working.

-Red: offline/error or degraded.

Drive Status (Disks 1, 2, 3):

-Blue: Online

-Blue Blinking: Online with activity

-Red: Offline/ rror.

-Red/Blue Blinking: Rebuilding.

Mute/Silence Alarm – use

pen.

Audible Alarm conditions:

-Drive(s) fail.

-RAID fail.

-Over temperature.

7. C anging RAID configuration

The RP2 supports several RAID configurations. Those configurations are set at the factory but can

easily be changed again in the field by two methods. One method is to use the jumpers on the back of

the RP2 itself. The other is to use a free windows program called HW RAID Manager (available for

download from our website). Using the jumper method allows quick change without running the

program and maybe the only way in installations which a windows machine is not connected to the

RAIDFrame.

7.1. Using Jumpers to change your RAID settings

On the back of the RP2 is a small cutout with two .100" standard center pin jumpers. ach time the

RP2 is inserted, it checks to see if these jumpers have changed from the last time. If they have, it

erases the current configuration and sets up the new configuration. WARNING! CHANGING TH S

JUMP RS WILL CAUS COMPL T DATA LOSS! Only move them if loosing your data is

acceptable.

Once a RAID type has been set, that type is branded onto the hard drives. ven though the jumpers

may change thereafter, the RAID type will not change while a branded drive set is in the RP2. RAID

type branding has priority over the jumpers. However, should the jumpers be set to the Single Drive

setting, the branding is removed and the next RAID type change will become the new branding.

For example, if you had 3 1TB drives in a RAID 5 configuration that you wished to change to RAID 0,

you would first put the jumpers in the Single Drive setting (remove them both). Then install the RP2

and let it power up. Once you hear the beep, it will have cleared the RAID branding from the drives

and only a single drive's capacity will be shown to the system. Then, remove the RP2, set the jumpers

to the RAID 0 setting. Insert the RP2 again. When you hear the beep again, it will have reconfigured

itself to the RAID 0 setting. Any changes to the jumpers after this will have no effect on this drive set

until it is placed in the Single Drive setting again.

See Figure 5 and 6 below for different RAID settings.

Figure 5 - RAID setting jumper pins.

RAID Type Jumper Position 1 Jumper Position 2

RAID 0 Open (Off) Covered (On)

RAID 1 Covered (On) Open (Off)

RAID 5 Covered (On) Covered (On)

Single Drive (Clear Branding) Open (Off) Open (Off)

RAID Type selection

jumpers:

Position 1

Position 2

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