Servicing, maintenance and repair
With the purchase of your awning you have opted for a high-quality product. To enjoy your awning for
as long as possible, please observe the following information:
Notes to awning covers made of brand acrylic fibres
Brand acrylic fibres, as used for awnings, are materials of the highest quality for awnings. As they are
dope-dyed, these materials show the highest light- and colour-fastness. In addition, their resistance to
tearing and resistance to weather, rotting and environmental effects is unsurpassed. Furthermore, a
special textile finishing makes them dirt-, water-, oil- and grease resistant. The awning cover is heavily
tested. At the weaving plant, at the awning manufacturer and during awning fabrication. As with other
covers, differences in the surface uniformity can also occur with the awning cover. When viewing from
the top or seeing through, you will perhaps find small knots, spots of colour, irregular runs of threads
or minimal differences and displacements in the design and rapport, as well as differences in the
colour. Please note, that the awning will cause a different colour effect in sunlight and in shade.
Naturally, the optical colour perception depends on the composition and the intensity of the emerging
light. With increasing depth of colour, more light will be absorbed and less will be reflected. Therefore
dark coloured covers let through a small amount of light, while light colours let a lot of light through.
Due to the part-absorption, the composition of the light shining through will be modified, which results
in other colour perceptions.
Due to the coloured pigments embedded in the cover and the impregnation, shadings caused
by crinkles or crumple folds can appear, that, especially with light colours, become visible as
strips of shade.
The function, strength or density of the cover will not be reduced by that. Minor differences in colours
between the different cover strips or differences in colours with regard to the collection of samples
cannot be ruled out. The fabrication of several strips also with varying widths depends on the overall
width of the awning.
Ripples in the cover and wrinkling at the seams can arise, because the cover is double rolled up at the
seams.
The highest strain is on the seams of the cover. When rolling up the cover, the seams and hems lie on
top of each other, intensifying the strain. Hems and seams will be pressed flat, increasing in length. As
a result, the lateral seams of the cover can hang down slightly.
Sagging as a result of the own weight of the cover is possible. These specified phenomenons are not
faults in the awning cover, which have been overseen in the testing; they are unavoidable due to
technical, material and physical regularities. They therefore do not entitle the customer to any refusal
or reduction of the purchase price.
Correspondingly, the guidelines for the assessment of ready-made awning covers, summarized by the
German Federal Association "Manufacture of technical textile registered association" (Bundesverband
Konfektion Technischer Textilien e. V.), are also an integral part of our conditions of sale and delivery.
Maintenance
All inspection and maintenance works must be carried out by a
specialised company from HELLA or a HELLA partner. Regularly check
the electrical wires of motor driven units for damage. Check the
mechanical parts of your unit for visible damage. After exceptional
events such as storm, hail, sleet, maloperation or the like, the unit must
be checked for noticeable damage prior to operating it. If the unit is
damaged, it must not be used; consult authorized specialist staff
immediately. It is recommended to have the unit maintained by
specialist staff on an annual basis. This way wear is detected at an
early stage and damage to the unit is prevented.
