Hella APS-R Manuel
Advanced People Sensor
APS-R and APS-R-PoE, SW 1.2
Installation and configuration manual
HAGL-120-00079, 2017-06, APS-R, APS-R-PoE, SW 1.2
HAGL-120-00079, 2017-06, APS-R, APS-R-PoE, SW 1.2
© 2017 HELLA AGLAIA Mobile Vision GmbH, Berlin (hereinafter 'Hella Aglaia')
HELLA AGLAIA Mobile Vision GmbH
Ein Unternehmen der HELLA Gruppe
Ullsteinstrasse 140
12109 Berlin
Telephone: +49 30 200 04 29 632
Fax: +49 30 200 04 29 109
Email: [email protected]
Germany
Internet: www.people-sensing.com
Till 07.07.2017 the company headquarters will be located at
Treskowstrasse 14, 13089 Berlin
2
09.06.2017 The reproduction, distribution and utilization of this document as well as the communication of its contents to others
without express authorization is prohibited. Offenders will be held liable for the payment of damages.
All rights reserved in the event of the grant of patent, utility model or design.
© 2017 HELLA AGLAIA Mobile Vision GmbH. All rights reserved. This manual is protected by copyright. It
may not be reproduced, either in whole or in part, or stored in a database or a data backup system without
the prior written consent of HELLA AGLAIA Mobile Vision GmbH, nor transmitted in any form, either elec-
tronically or mechanically, including photocopying and recording. Violations are subject to the criminal pro-
visions of the Copyright Act.
HELLA AGLAIA Mobile Vision GmbH reserves the right to revise or replace this manual at any time and
without prior notice. Make sure that you have the most current version of this manual. Please don’t hesitate
to contact HELLA AGLAIA Mobile Vision GmbH with any questions.
HELLA AGLAIA Mobile Vision GmbH does not guarantee the completeness, accuracy, or timeliness of the
laws, guidelines, or regulations referred to or quoted, whether directly or indirectly, in this manual. It is the
responsibility of the user to become familiar with the current laws, guidelines, and regulations that apply to
their work.
HELLA AGLAIA Mobile Vision GmbH reserves the right to modify the described devices (including the
respective software) without prior notice, irrespective of the content of this manual. Unless expressly
agreed upon in writing, HELLA AGLAIA Mobile Vision GmbH is not obligated to notify the owner or user of
the devices described in this manual (including the respective software) of any revisions, updates, or modi-
fications without further request.
With regard to the people counter, HELLA AGLAIA Mobile Vision GmbH‘s liability is limited to the terms of
the warranty described in this manual. The information provided in this manual is not a warranty or guar-
antee of any kind. Stipulations concerning the devices described in this manual are only deemed warran-
ties if they are expressly referred to as such in writing and contain a description of the warranty’s scope
and the product covered by the warranty.
The product and company names mentioned in this manual may be protected trademarks of other manu-
facturers. HELLA AGLAIA Mobile Vision GmbH will be happy to provide you with circuit diagrams, parts
lists of the components used in the respective devices, descriptions, or other information to enable author-
ized personnel of the user to repair those device components that are deemed repairable by HELLA
AGLAIA Mobile Vision GmbH.
The information contained in this manual has been prepared by HELLA AGLAIA Mobile Vision GmbH with
great care using sources available to HELLA AGLAIA Mobile Vision GmbH. However, HELLA AGLAIA
Mobile Vision GmbH shall not be responsible for any errors, incorrect or incorrectly compiled data, and any
consequences resulting therefrom, irrespective of the legal basis, provided that HELLA AGLAIA Mobile
Vision GmbH‘s conduct amounts to no more than ordinary negligence.
The aforementioned exclusion of liability does not apply to damages resulting from injury to life, body, or
health or to damages that are caused intentionally, by gross negligence on the part of HELLA AGLAIA
Mobile Vision GmbH, or by the violation of due diligence requirements in connection with the development,
manufacture, and distribution of the products described in this manual.
This does not affect the liability regardless of negligence or fault pursuant to legal regulations such as the
Product Liability Act.
Copyright information
Supplemental instructions
09.06.2017 3
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without express authorization is prohibited. Offenders will be held liable for the payment of damages.
All rights reserved in the event of the grant of patent, utility model or design.
Table of contents
1 Overview............................................................................................................................................... 6
2 General information............................................................................................................................. 7
2.1 About this document.................................................................................................................... 7
2.2 About the manufacturer............................................................................................................... 7
2.3 Limitation of liability..................................................................................................................... 8
2.4 Scope of delivery......................................................................................................................... 8
2.5 Use of the Advanced People Sensor.......................................................................................... 8
2.6 Data protection............................................................................................................................ 9
3 Structure and function...................................................................................................................... 10
3.1 Hardware................................................................................................................................... 10
3.2 Functionality.............................................................................................................................. 14
3.3 Re-entry and re-exit detection ('Repassing' / 'U-turns')............................................................. 16
4 Technical data.................................................................................................................................... 17
4.1 Mechanical data........................................................................................................................ 17
4.2 Hardware interface specifications............................................................................................. 18
4.2.1 Ethernet...................................................................................................................... 18
4.2.2 I/O-Port....................................................................................................................... 19
4.3 Electrical data............................................................................................................................ 21
4.4 Optical data............................................................................................................................... 22
4.5 Environmental conditions.......................................................................................................... 23
4.6 Product labels............................................................................................................................ 24
5 Installation.......................................................................................................................................... 25
5.1 Requirements............................................................................................................................ 25
5.2 Recessed mounting................................................................................................................... 26
6 Configuration..................................................................................................................................... 27
6.1 Preparation................................................................................................................................ 27
6.2 Basic operations........................................................................................................................ 29
6.3 Start Page - live view................................................................................................................. 32
6.4 Camera Position........................................................................................................................ 33
6.5 Counting.................................................................................................................................... 37
6.6 Data Recording......................................................................................................................... 38
6.7 Network..................................................................................................................................... 41
6.8 Other Settings........................................................................................................................... 43
6.9 Service Tools............................................................................................................................. 44
6.10 About......................................................................................................................................... 46
6.11 Diagnostics................................................................................................................................ 47
7 Cleaning, maintenance and troubleshooting.................................................................................. 49
7.1 Cleaning.................................................................................................................................... 49
7.2 Maintenance.............................................................................................................................. 49
Table of contents
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without express authorization is prohibited. Offenders will be held liable for the payment of damages.
All rights reserved in the event of the grant of patent, utility model or design.
7.3 Troubleshooting......................................................................................................................... 49
8Disposal.............................................................................................................................................. 51
9 Appendix............................................................................................................................................ 52
9.1 Detection area........................................................................................................................... 52
9.2 Ordering Information................................................................................................................. 52
9.3 Menu Structure.......................................................................................................................... 53
9.4 List of used IP ports................................................................................................................... 56
9.5 Software licenses...................................................................................................................... 57
9.6 CE Declaration of Conformity.................................................................................................... 58
10 Glossary and abbreviations............................................................................................................. 60
11 Index................................................................................................................................................... 62
Table of contents
09.06.2017 5
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without express authorization is prohibited. Offenders will be held liable for the payment of damages.
All rights reserved in the event of the grant of patent, utility model or design.
1 Overview
The Advanced People Sensor (APS) counts persons within the
configured area/monitored area based on stereoscopic imaging
and image processing. The counting data is stored internally and
can be transferred via different interfaces for external processing.
3
2
1
Fig. 1: People sensing
1 Advanced People Sensor (APS)
2 Configured area/monitored area
3 Counting line
The results can be verified using video recording (optional). This
enables a precise proof of the counting accuracy.
Overview
6 09.06.2017 The reproduction, distribution and utilization of this document as well as the communication of its contents to others
without express authorization is prohibited. Offenders will be held liable for the payment of damages.
All rights reserved in the event of the grant of patent, utility model or design.
2 General information
2.1 About this document
This manual provides information for optimal configuration and
efficient operation of the device.
Personnel must carefully read and fully understand this manual
before performing any installation or configuration tasks.
The figures in this manual are for information only. Actual design
may differ from illustrations.
This document is addressed to system integrators.
All information in this manual refers to software version 1.2 and
hardware APS-R, APS-R-PoE.
Modifications to the functionality which will be implemented through
future software updates will be described in separate release notes
or in an updated version of the manual.
Notes and safety instructions are marked by symbols in this
manual.
For safety instructions the relevant symbol and words indicate the
severity of the danger.
NOTICE!
This combination of symbol and signal word indicates
a potentially dangerous situation, which can lead to
property damage, data loss or misuse of the device if
not avoided.
This symbol highlights useful tips and recommenda-
tions as well as information for efficient and trouble-
free operation.
2.2 About the manufacturer
Service requests regarding the device can be sent to the following
e-mail address:
The general contact information is shown on page 2.
The warranty information is included in the General terms and con-
ditions of Hella Aglaia.
Target group
Software and hardware version
Notes
Service requests
Warranty information
General information
About the manufacturer
09.06.2017 7
The reproduction, distribution and utilization of this document as well as the communication of its contents to others
without express authorization is prohibited. Offenders will be held liable for the payment of damages.
All rights reserved in the event of the grant of patent, utility model or design.
2.3 Limitation of liability
All the data and notes in this manual were compiled considering
the applicable standards and regulations as well as the state of the
art.
In the following cases the manufacturer assumes no liability for
damages:
nNon-compliance with this manual.
nDeviation from the intended use.
nAssignment of untrained personnel.
nUnauthorized technical changes.
nUse of unauthorized accessories.
For special models, use of additional order options, or current tech-
nical changes, the actual scope of delivery can deviate from the
explanations and illustrations in this manual.
The obligations agreed upon in the delivery contract, General
terms and conditions and delivery conditions of Hella Aglaia as well
as any legal regulations applicable at the time of the contract con-
clusion apply.
2.4 Scope of delivery
The standard scope of delivery for the Advanced People Sensor
includes:
nThe Advanced People Sensor.
nThis operating manual as a digital version by download.
2.5 Use of the Advanced People Sensor
The Advanced People Sensor is a sensor assembly, which must
be integrated into other systems.
The Advanced People Sensor is exclusively intended for automati-
cally counting persons in the configured monitored area.
Proper and safe operation of the product requires appropriate
transport, storage and installation as well as attentive operation
and maintenance.
The information in this manual must also fully comply with use to
be deemed ‘intended’.
Any use which deviates or exceeds the intended use is considered
as ‘misuse’.
The following list contains, but is not limited to, the following exam-
ples of non intended use:
nUse with external supply voltage outside the rated operating
voltage (
Ä
“Supply voltage APS-R” on page 22).
nUse as the sole people detector for switching safety relevant
equipment e.g. as door closers.
nUse with unauthorized modified firmware.
nUse in unsuitable environments (e.g. use outdoors).
Limitation of liability
Intented Use
Non intended use
General information
Use of the Advanced People Sensor
8 09.06.2017 The reproduction, distribution and utilization of this document as well as the communication of its contents to others
without express authorization is prohibited. Offenders will be held liable for the payment of damages.
All rights reserved in the event of the grant of patent, utility model or design.
2.6 Data protection
The Advanced People Sensor was classified to be harmless
according to German law in terms of data protection by a declara-
tion of the Berlin Commissioner for Data Protection and Freedom
of Information dated September 10 2009, since individuals cannot
be identified in normal device use and the data is solely intended
for statistical purposes.
Under certain conditions it is possible to identify individual persons
from the video images. The system integrator must establish in
advance whether there are legal requirements or disclosure obliga-
tions at the installation site.
The data protection clearance is limited when using the optional
video streaming function.
General information
Data protection
09.06.2017 9
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without express authorization is prohibited. Offenders will be held liable for the payment of damages.
All rights reserved in the event of the grant of patent, utility model or design.
3 Structure and function
3.1 Hardware
1
2
2
3
45
6
7
Fig. 2: Hardware APS-R/APS-R-PoE
1 I/O-interface (D-SUB)
2 Fixing points (2 x 2 M5)
3 HDR camera
4 Status LED
5 HDR camera
6 Ethernet interface (M12)
7 Ground stud (metric thread M5)
For detailed information about the interfaces,
Ä
Chapter 4.2 “Hardware interface specifications”
on page 18.
Starting the device takes about 40 seconds. During this time the
status LED is as follows:
nWhen the device starts the LED is illuminated in red for approx-
imately 25 sec.
nAfter the basic system start is finished, the LED goes off for
approximately 15 sec.
nIf the device is ready to use, the LED is illuminated in green for
approximately 3 sec.
User interface is accessible approximately 10 sec later.
APS-R, APS-R-PoE
Status LED
Structure and function
Hardware
10 09.06.2017 The reproduction, distribution and utilization of this document as well as the communication of its contents to others
without express authorization is prohibited. Offenders will be held liable for the payment of damages.
All rights reserved in the event of the grant of patent, utility model or design.
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1
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