Heatmaster ENVIRO Mode d'emploi

ALL PLUMBING AND ELECTRICAL WORK TO BE CARRIED OUT BY A QUALIFIED TECHNICIAN

Heatmaster Pty Ltd

Email: sales@heatmaster.com.au

Website: www.heatmaster.com.au

ACN 006 442 717 ABN 64 641 709 587

FOR FURTHER INFORMATION PLEASE

CONTACT YOUR LOCAL DEALER.

ALL PLUMBING AND ELECTRICAL WORK

TO BE CARRIED OUT BY A QUALIFIED

TECHNICIAN

The Trouble shooting - Heatmaster enviro

Issue

Cause

Solution

Unit not starting

1. Insufficient power

2. Igniters and or sensor is

shorting out

3. Desired temperature is set

below room temperature

Turn on isolation switch

Clean soot off

igniters/sensor and make

sure they are running

parallel with burner

(see below)

Increase desired room

temperature

Turning on 1 - 3 sec

1. Soot build up on flame

sensor

2. Insufficient power

Clean flame sensor with

a dry cloth

Make sure no extension

cord or power board are

being used.

Be sure no pebbles

or the pebble racks

come in contact with

the two igniters

(running to the right)

and the flame sensor

(running to the left)

This may cause the unit

to malfunction

ALL PLUMBING AND ELECTRICAL WORK TO BE CARRIED OUT BY A QUALIFIED TECHNICIAN

Heatmaster Pty Ltd

Email: sales@heatmaster.com.au

Website: www.heatmaster.com.au

ACN 006 442 717 ABN 64 641 709 587

FOR FURTHER INFORMATION PLEASE

CONTACT YOUR LOCAL DEALER.

ALL PLUMBING AND ELECTRICAL WORK

TO BE CARRIED OUT BY A QUALIFIED

TECHNICIAN

Turning on 5 sec

1. Insufficient air

2. Insufficient gas pressure

Make sure that air intake

flue is not crushed

Compressed.

Make sure incoming gas

pressure is sufficient and

there are no blockages or

obstructions.

Turning off after 5-6 min and

then turning back on then off

again

1. Insufficient air

2. Room temperature has

reached desired

temperature

Make sure that flue air

intake is connected to

cowl (may be the case in

brick chimney)

making sure sufficient

clearances are from cowl

to eve, ground, side wall

Increase desired

temperature on remote

control.

The sensors should be kept

clear of pebbles, log or coals

at all times,

They should not be obstructed

in any way.

(see image)

The flame sensor should sit

approx. 10mm off the burner

The igniters should sit approx.

5mm off the burner

ALL PLUMBING AND ELECTRICAL WORK TO BE CARRIED OUT BY A QUALIFIED TECHNICIAN

Heatmaster Pty Ltd

Email: sales@heatmaster.com.au

Website: www.heatmaster.com.au

ACN 006 442 717 ABN 64 641 709 587

FOR FURTHER INFORMATION PLEASE

CONTACT YOUR LOCAL DEALER.

ALL PLUMBING AND ELECTRICAL WORK

TO BE CARRIED OUT BY A QUALIFIED

TECHNICIAN

Flame turning off by itself

1. Remote is on “Auto”

2. Unit goes over desired

temp

Turn remote to manual

Use manual controls on

unit

Unit not turning on when you

have programmed it.

1. Remote on “Manual”

2. Remote power button not

turned “on”

Turn remote to Auto

Turn power button “On”

The enviro remote

should be only on

“auto” mode if you

have programmed

the unit to come on

and off at specific

times

Otherwise it should be

on “manual” mode.

ALL PLUMBING AND ELECTRICAL WORK TO BE CARRIED OUT BY A QUALIFIED TECHNICIAN

Heatmaster Pty Ltd

Email: sales@heatmaster.com.au

Website: www.heatmaster.com.au

ACN 006 442 717 ABN 64 641 709 587

FOR FURTHER INFORMATION PLEASE

CONTACT YOUR LOCAL DEALER.

ALL PLUMBING AND ELECTRICAL WORK

TO BE CARRIED OUT BY A QUALIFIED

TECHNICIAN

Issue

Cause

Solution

Unit not coming on (no spark,

flames or fans)

1. Power not turned on

2. Fuse has blown

Turn on isolation switch

Remove and replace fuse

Issue

Cause

Solution

Unit not coming on (no spark,

flames or fans)

1. No power

2. Manual control not

plugged in or is damaged

3. Fuse has blown

Ensure manual control is

plugged in (see image

below) and not damaged

Turn on isolation switch

Remove and replace fuse

The fuse is found in a

plastic protective

case at the bottom

left hand side of the

unit.

The fuse is 1.5AMP

IMPORTANT

Make sure the isolation

switch is turned off

before removing.

ALL PLUMBING AND ELECTRICAL WORK TO BE CARRIED OUT BY A QUALIFIED TECHNICIAN

Heatmaster Pty Ltd

Email: sales@heatmaster.com.au

Website: www.heatmaster.com.au

ACN 006 442 717 ABN 64 641 709 587

FOR FURTHER INFORMATION PLEASE

CONTACT YOUR LOCAL DEALER.

ALL PLUMBING AND ELECTRICAL WORK

TO BE CARRIED OUT BY A QUALIFIED

TECHNICIAN

Issue

Cause

Solution

Manual controls not working

1. Manual control not

plugged in or is damaged

2. Fuse has blown

Ensure manual control is

plugged in (see image

above) and not damaged

Turn on isolation switch

Remove and replace fuse

You can hear the unit try and

spark but there is not visual

spark inside the unit.

1. One or both igniters are

arching out

2. Igniters not plug in

correctly

3. Igniters damaged

Ensure igniters are

correctly plugged in and

rubber coating is sealed

Replace igniters

The igniters are found at the front of

the blue box and the flame sensor at

the rear.

Make sure the plastic/rubber protective

coating is sealed.

Be sure to

plug in the

manual

control prior

to attaching

the fascia.

ALL PLUMBING AND ELECTRICAL WORK TO BE CARRIED OUT BY A QUALIFIED TECHNICIAN

Heatmaster Pty Ltd

Email: sales@heatmaster.com.au

Website: www.heatmaster.com.au

ACN 006 442 717 ABN 64 641 709 587

FOR FURTHER INFORMATION PLEASE

CONTACT YOUR LOCAL DEALER.

ALL PLUMBING AND ELECTRICAL WORK

TO BE CARRIED OUT BY A QUALIFIED

TECHNICIAN

Issue

Cause

Solution

Unit not sparking

1 Igniters are shorting out

2 Blockage in fluing

Check igniter leads from blue

box to unit making sure the

plastic coating is not damaged.

Clean flues and cowl, make

sure there is nothing blocking

or restricting air intake and

exhaust.

Issue

Cause

Solution

Flames running on low only

1 Modulating wires are

loose or not

connected properly

Ensure wires are

connected properly (see

image below) and not

damaged

The white and orange

modulating wires are

found at the top of the Gas

valve (see image left)

Make sure they are both

connected properly and not

damaged.

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