Hayes PC Card Manuel utilisateur

PC Card User’s Guide

NOTICE

This document contains proprietary information protected by copyright, and

this manual and all the accompanying hardware, software, and documenta-

tion are copyrighted. No part of this document may be photocopied or re-

produced by mechanical, electronic, or other means in any form.

The manufacturer does not warrant that the hardware will work properly in

all environments and applications, and makes no warranty and representa-

tion, either implied or expressed, with respect to the quality, performance,

merchantability, or fitness for a particular purpose of the software or docu-

mentation. The manufacturer reserves the right to make changes to the

hardware and manual content without obligation to notify any person or or-

ganization of the revision or change.

All brand and product names are the trademarks of their respective owners.

Contents

GETTING STARTED...................................................................4

SETTING UP YOUR MODEM.....................................................5

INSTALLING THE WINDOWS DRIVERS ...........................................5

INSTALLING THE PC CARD ..........................................................6

COMPLETING THE WINDOWS INSTALLATION .................................8

COMPLETING THE MACINTOSH INSTALLATION...............................9

SETTING UP A DIAL-UP INTERNET CONNECTION.........................10

INSTALLING YOUR COMMUNICATIONS SOFTWARE.......................10

REMOVING YOUR PC CARD MODEM SOFTWARE........................10

USING YOUR MODEM .............................................................11

USING FAX/DATA/VOICE COMMUNICATIONS SOFTWARE.............11

CUSTOMIZING MODEM SETTINGS...............................................11

RETURNING TO THE FACTORY SETTINGS....................................14

HOT SWAPPING THE PC CARD..................................................15

CONSERVING POWER ...............................................................15

TRAVELING WITH YOUR MODEM ................................................16

IMPORTANT V.92 MODEM INFORMATION............................17

CALL WAITING/CALLER ID COUNTRY CODE INFORMATION..........18

USING NETWAITING MODEM-ON-HOLD......................................19

TROUBLESHOOTING ..............................................................20

PLUG AND PLAY SETUP PROBLEMS WITH WINDOWS ..................20

OTHER TROUBLESHOOTING TIPS...............................................23

APPENDIXB:REGULATORYINFORMATION.............................31

CUSTOMER SERVICE TABLE.................................................35

4 PC Card User’s Guide

Getting Started

In your modem package, you should have received the following

items in addition to this manual:

•PC Card modem

•PC Card phone cord

•Windows communications software on CD

•Phone cord adapter (certain models only).

To use your modem, you need the following hardware:

•A Windows®98/Me/XP/2000 133MHz computer with a CD-ROM

drive, running with a PC Card Type II, Type III, or Toshiba 16mm

slot, at least 16 MB RAM (32 MB recommended), and a hard

drive with at least 5 MB available

Note: Some PC Card models include Macintosh support. If you have

a model of this type, the Macintosh requirements are as follows:

•PowerBook with Type II or III PC Card or CardBus slot

•Mac OS 7.6.1-9.x or Mac OS X 10.2 and later.

Setting Up Your Modem 5

Setting Up Your Modem

Windows Users: We have enhanced Windows’ plug-and-play capa-

bility and streamlined the installation of your modem by including an

InstallShield®software program. You must run this program before

you install your modem. This InstallShield®program installs driver

files and sets up your computer to recognize the new modem. When

you restart your computer after installing the modem, your hard drive

contains the files Windows needs to complete the installation. Con-

tinue with Installing the Windows Drivers below.

Macintosh Users: There is no need to install any software first. Turn

to page 6 to install the hardware.

Installing the Windows Drivers

1Your computer should be on and all applications should be

closed.

Insert the CD-ROM disc that came with your modem into

your CD-ROM drive. The CD should start automatically. If

it doesn’t:

•Click

My Computer on your desktop; then double-click

the icon for your CD-ROM drive.

•If the installation program doesn’t start right away,

double-click setup.exe.

2When the installation interface screen appears, click the

Install Modem Drivers button and then click PC Card

Drivers. The installation program automatically copies

driver files to your hard drive. Follow the prompts. Do not

install any of the other software at this time.

3Remove the CD, shut down your computer and turn the

power off. Continue with Installing the PC Card below.

6 PC Card User’s Guide

Installing the PC Card

Windows Users:

If you have not already run the modem installation program on the

CD-ROM disc, please do so now, before you install the modem card.

See Installing the Windows Drivers on page 5.

1Before you start the hardware installation, close all

running programs and shut down your computer if you

have not already done so.

2With the top of the modem card facing up, insert the mo-

dem into the PC Card Type II, Type III, or Toshiba 16mm

card slot in your computer as shown below. Push the mo-

dem firmly, but gently until it is seated inside the slot and

you cannot push it any further.

3Connect the phone cable to the modem card as shown. You

should feel the connector snap into place. If the cable’s

connector still does not fit easily into the card, turn the con-

nector over and try again.

Setting Up Your Modem 7

4Plug the other end of the cable into the modular telephone

jack (receptacle) on your wall. You may need to use an

adapter plug between the cable’s jack and your wall jack.

If you want to plug both the modem cable and a telephone

cable into one wall jack, you may be able to use a phone

line splitter, which is available through electronics supply

stores.

5Turn the computer back on.

Windows 95/98/Me Users: As Windows starts up, it de-

tects your new modem. Because the installation program

has already provided your computer with the required files,

you will see Windows reporting on its progress, but no ac-

tion is required on your part.

Windows 2000 Users: A few seconds after startup, you

may see the Digital Signature Not Found dialog box. You

can safely ignore this message and click Yes.

Windows XP Users: When the Found New Hardware

Wizard dialog box appears, click Next. You may see a

standard disclaimer dialog box regarding Windows logo

testing. You can safely disregard this message and click

Continue Anyway. Then click Finish.

8 PC Card User’s Guide

Windows Users: Continue with Completing the Windows

Installation below.

Macintosh Users: Continue with Completing the Macin-

tosh Installation, page 9.

Completing the Windows Installation

1Open the Control Panel (and, in Windows XP only, click

Printers and Other Hardware). Then double-click the

Modems or Phone and Modem Options icon.

2You may be asked to fill out Location Information if you

have not had a modem installed previously. Type the re-

quired information and, when done, click OK or Close.

Windows XP/2000 Users: Click the Modems tab, under

Phone and Modem Options, to proceed to Step 3.

3Select the entry for your modem and click Properties.

4Set the Maximum speed to the highest speed available

(115,200).

Windows 98/Me Users: Click OK and close the currently

open dialog box.

Windows XP/2000 Users: You have to click the Modem

tab before you can set the Maximum speed.

5Click the Diagnostics tab.

Windows 98/Me Users: Select the port next to the entry

for your new modem (for example, COM3) and click More

info or Query Modem.

Windows XP/2000 Users: Click Query Modem.

This step queries the modem with AT commands. A list of

responses means that the modem is properly connected.

Setting Up Your Modem 9

Tip: If your modem is not working, try turning off your computer and

restarting it. If restarting your computer doesn’t work, please

consult the Troubleshooting section in the full-length user’s

manual on your CD.

Verifying the Windows Installation

Windows PC Card support must be installed

before you can use a PCMCIA-compatible

card of any type. If you are unsure if you have

this support, click Start | Settings | Control

Panel. If you see the PC Card (PCMCIA) icon

(such as the one shown here) in the Control Panel window, you can

proceed. If not, consult your Windows documentation for instructions

on installing this software.

Completing the Macintosh Installation

1From the Apple menu, go to Control Panel | Modems.

2From the Connect via drop-down menu, select the PC Card

modem's port; and then from the Modem drop-down menu, se-

lect Zoom V-Series. Click Save.

Tip: The PC Card modem's port should have the same name as the

icon that appears on your desktop after you have installed the PC

card. This icon typically looks like the one shown below.

Note: Updated CCL (Communication Command Language) or mo-

dem script files for Mac OS are periodically posted on

Zoom's web site. Check out zoom.com/techsupport.html.

10 PC Card User’s Guide

Setting up a Dial-Up Internet Connection

Windows Users: To set up a Dial-Up Networking (DUN) connection

to the Internet, go to Programs | Accessories | Communication |

New Connection Wizard (2000/XP) or Dial-Up Networking

(98/Me). Follow the prompts. You can also refer to your Windows on-

line help for additional instructions.

Macintosh Users: From the Help menu, go to Mac Help | Internet

and Networking | Connecting to the Internet |Set up your dialup

modem, and follow the instructions.

Installing Your Communications Software

If your PC Card model includes additional software, please refer to

the software installation guide for setting up your communications

software. You may also want to read Using Your Modem for addi-

tional fax and data configuration tips.

Then continue with the rest of this section for procedures to test your

modem and remove it from your computer.

Removing Your PC Card Modem Software

If you ever want to remove your Windows modem software, follow

these steps:

1From the desktop, go to Control Panel | Add/Remove Pro-

grams.

2Highlight the modem you want to remove, click the Remove

button, and click OK.

3Under Control Panel | Modems, verify that your modem has

been removed. If not, highlight it, delete it, and click OK.

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