Hayes PC Card Manuel utilisateur

PC Card User’s Guide

NOTICE

This document contains proprietary information protected by copyright, and

this manual and all the accompanying hardware, software, and documenta-

tion are copyrighted. No part of this document may be photocopied or re-

produced by mechanical, electronic, or other means in any form.

The manufacturer does not warrant that the hardware will work properly in

all environments and applications, and makes no warranty and representa-

tion, either implied or expressed, with respect to the quality, performance,

merchantability, or fitness for a particular purpose of the software or docu-

mentation. The manufacturer reserves the right to make changes to the

hardware and manual content without obligation to notify any person or or-

ganization of the revision or change.

All brand and product names are the trademarks of their respective owners.

Contents

GETTING STARTED ................................................................... 4

SETTING UP YOUR MODEM ..................................................... 5

WINDOWS 95/98/ME/2000 OR LATER ......................................... 5

WINDOWS NT 4.0 ...................................................................... 5

INSTALLING THE DRIVERS............................................................ 6

INSTALLING THE PC CARD .......................................................... 7

VERIFYING THE INSTALLATION ..................................................... 9

CHANGING YOUR COUNTRY SETTING ........................................ 10

INSTALLING YOUR COMMUNICATIONS SOFTWARE....................... 10

UNINSTALLING YOUR PC CARD MODEM .................................... 11

USING YOUR MODEM ............................................................. 12

USING FAX/DATA/VOICE COMMUNICATIONS SOFTWARE ............. 12

CUSTOMIZING MODEM SETTINGS............................................... 12

RETURNING TO THE FACTORY SETTINGS.................................... 15

HOT SWAPPING THE PC CARD.................................................. 16

CONSERVING POWER ............................................................... 16

TRAVELING WITH YOUR MODEM ................................................ 17

IMPORTANT INFORMATION ABOUT V.92 MODEMS............ 18

TROUBLESHOOTING .............................................................. 19

PLUG AND PLAY SETUP PROBLEMS WITH WINDOWS .................. 19

OTHER TROUBLESHOOTING TIPS............................................... 22

APPENDIX A: DISABLING POWER MANAGEMENT

IN WINDOWS.............................................................................. 30

APPENDIX B: REGULATORY INFORMATION ............................. 32

CUSTOMER SERVICE TABLE................................................. 36

4 PC Card User’s Guide

Getting Started

In your modem package, you should have received the following

items in addition to this manual:

•PC Card modem

•PC Card phone cord

•Communications software on CD or diskette

•Phone cord adapter (certain models only).

To use your modem, you need the following hardware:

•A 133MHz computer with a CD-ROM drive, running Windows®

95, 98, Me, NT 4.0, or 2000, with a PC Card Type II, Type III, or

Toshiba 16mm slot, at least 16 MB RAM (32 MB recommended),

and a hard drive with at least 5 MB available.

Setting Up Your Modem 5

Setting Up Your Modem

Windows 95/98/Me/2000 or Later

We have enhanced Windows’ plug-and-play capability and stream-

lined the installation of your modem by including an InstallShield®

software program. For Windows 95/98/Me/2000 (or later) computers,

you must run this program before you install your modem.

This InstallShield® program installs driver files and sets up your

computer to recognize the new modem. When you restart your com-

puter after installing the modem, your hard drive will already contain

the files Windows needs to complete the installation. Continue with

the Installing the Drivers section below.

Windows NT 4.0

For computers running Windows NT 4.0, we’ve also streamlined the

installation, but the sequence is different. You must first install

your new modem, then run the InstallShield program. To begin in-

stalling your new PC Card with Windows NT 4.0, please go to the

Installing the PC Card section on page 7.

6 PC Card User’s Guide

Installing the Drivers

For Windows 95/98/Me/2000: Put the modem aside and follow the

steps below.

For Windows NT 4.0: Turn to page 7 to first install the modem and

then return to this section.

1Your computer should be on and all applications should be

closed.

Insert the CD-ROM disc that came with your modem into

your CD-ROM drive. The CD should start automatically. If

it doesn’t:

•Click

My Computer on your desktop; then double-click

the icon for your CD-ROM drive.

•If the installation program doesn’t start right away,

double-click setup.exe.

2When the installation interface screen appears, click the

Install Modem Drivers button. The installation program

will automatically copy driver files to your hard drive. Do

not install any of the other software at this time.

3Windows NT 4.0 only:

A Select Components dialog box will display. Make sure

the Install new modem driver and components choice

is selected. Click Next. A Setup Complete dialog box will

display. Click Finish.

4Shut down your computer and turn the power off.

5For Windows 95/98/Me/2000: Follow the instructions for

Installing the PC Card below.

For Windows NT 4.0: After following the steps on page 7

and installing the drivers according to the instructions

above, go to Verifying the Installation, page 9.

Setting Up Your Modem 7

Installing the PC Card

Note To Users of Windows 95/98/Me/2000:

If you have not already run the modem installation program on the

CD-ROM disc, please do so now, before you install the modem card.

See Installing the Drivers on page 6.

Note to Users of Windows NT:

Before you can use a PC Card in a computer running Windows NT,

you must enable PCMCIA. If this is your first PC Card, go to Control

Panel | Devices, scroll down to the PCMCIA entry, and highlight it.

Click the Startup button and then select either Boot or Automatic.

1Before you start the hardware installation, close all

running programs and shut down Windows if you

have not already done so.

2With the top of the modem card facing up, insert the mo-

dem into the PC Card Type II, Type III, or Toshiba 16mm

card slot in your computer as shown below. Push the mo-

dem firmly, but gently until it is seated inside the slot and

you cannot push it any further.

8 PC Card User’s Guide

3Connect the phone cable to the modem card as shown. You

should feel the connector snap into place. If the cable’s

connector still does not fit easily into the card, turn the con-

nector over and try again.

4Plug the other end of the cable into the modular telephone

jack (receptacle) on your wall. You may need to use an

adapter plug between the cable’s jack and your wall jack.

If you want to plug both the modem cable and a telephone

cable into one wall jack, you may be able to use a phone

line splitter, which is available through electronics supply

stores.

5Turn the computer back on.

Windows NT 4.0 users: Now return to Installing the Driv-

ers on page 6.

Note: Windows has a power management feature that powers

down the PC Card completely when it is not in use. This

feature may cause problems with some communications

software. For advice, see Appendix A: Disabling Power

Management in Windows.

Setting Up Your Modem 9

Verifying the Installation

Windows 95/98/Me/2000 users:

Windows PC Card support must be installed

before you can use a PCMCIA-compatible

card of any type. If you are unsure if you have

this support, click Start | Settings | Control

Panel. If you see the PC Card (PCMCIA) icon (such as the one

shown here) in the Control Panel window, you can proceed. If not,

consult your Windows documentation for instructions on installing

this software.

Windows NT users:

To check that your system has detected the

PC Card, open the Control Panel and select

PC Card (PCMCIA). This modem should be

listed under the Socket Status tab. Select

Properties. Under Device Status, “The de-

vice is working properly” should be listed along

with a COM port number. Click OK to exit the PC Card dialog box.

Note to Users of Computers Running Windows NT:

1. You must be running Windows NT 4.0 with Service Pack 4 or

higher (6 is recommended). If the native PC Card services is not

already installed, please see your Windows NT user documenta-

tion for PC Card modem installation.

2. Windows NT does not permit hot-swapping of PC Cards.

10 PC Card User’s Guide

Changing Your Country Setting

Our World Traveler™ country select software, included on the ac-

companying CD, provides configuration information so that your mo-

dem automatically works with the telephone system in your country.

If you need to change your country setting, follow these steps:

1Click Start | Programs. Select World Traveler to launch

the application.

2A dialog box will display. Select the country of your choice

from the drop-down list and click Set.

That’s it! If you have problems with your modem after running the

software, make sure that your modem is connected properly and try

again.

Installing Your Communications Software

Please refer to your software installation guide for setting up your

communications software. You may also want to read Using Your

Modem for additional fax and data configuration tips.

Then continue with the rest of this section for procedures to test your

modem and remove it from your computer.

Testing Your PC Card Modem

After you install and configure your fax and communications software

(and your card management software if needed), you can test

whether the modem is properly connected.

If you have installed data communications software, start up the

software. As part of its startup routine, it may send the command AT

to the modem and receive the response OK. This indicates that your

modem is working.

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