Glowworm Ultimate 24h Manuel utilisateur

Instructions for Use

Ultimate 24h

G.C. No. 41-019-15

READ CAREFULLY BEFORE USING

1 Read me..................................................................................................... 4

1.1 Welcome........................................................................................... 4

1.2 Document Pack ................................................................................ 4

1.3 Servicing........................................................................................... 4

1.4 Benchmark ....................................................................................... 5

1.5 Quick reference guide ...................................................................... 5

2 Introducing your appliance ......................................................................... 6

2.1 Appliance description ....................................................................... 6

2.2 Accessories ...................................................................................... 6

3 Product documentation .............................................................................. 6

3.1 Document storage ............................................................................ 6

3.2 Explanation of symbols..................................................................... 6

4 Safety ......................................................................................................... 7

4.1 What to do if you smell gas? ............................................................ 7

4.2 Safety recommendations.................................................................. 7

4.3 Safety regulations............................................................................. 7

5 Guarantee / Responsibility ......................................................................... 9

5.1 Detailed guarantee .......................................................................... 9

5.2 Appliance use / manufacturer responsibility..................................... 9

6 Recycling.................................................................................................. 10

6.1 Appliance........................................................................................ 10

6.2 Packaging....................................................................................... 10

7 Clearances ............................................................................................... 10

HOW TO USE YOUR APPLIANCE

8 Overview .................................................................................................. 11

8.1 Display Description..........................................................................11

8.2 Switching On and Off.......................................................................11

8.3 User Controls ................................................................................. 12

TABLE OF CONTENTS

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ANY ASSISTANCE?

9 Fault Finding............................................................................................. 13

9.1 Electrical Supply Failure................................................................. 13

9.2 Appliance fails to light..................................................................... 13

10 Appliance safety devices.......................................................................... 14

10.1 Boiler Shutdown ............................................................................. 14

10.2 Protecting against frost................................................................... 14

10.3 Condensate Drain Blockage........................................................... 14

10.4 Safety Discharge Valve .................................................................. 14

11 Appliance maintenance and servicing...................................................... 15

11.1 Cleaning ......................................................................................... 15

11.2 Regular servicing............................................................................ 15

11.3 Sealed Water Systems ................................................................... 15

11.4 Spare Parts..................................................................................... 15

12 Tips for saving energy .............................................................................. 16

13 Contact your after-sales organisation....................................................... 16

TABLE OF CONTENTS

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READ CAREFULLY BEFORE USING

1 Read me

1.1 Welcome

These instructions are an integral part

of the boiler and must, to comply with

the current issue of the Gas Safety

(Installation and Use) Regulations, be left

with the user.

Ensure that the installer has fully

completed the Benchmark Checklist

located on the inside back pages of the

installation instructions supplied with

the product and that you have signed it

to say that you have received a full and

clear explanation of its operation. The

installer is legally required to complete a

commissioning checklist as a means of

complying with the appropriate Building

Regulations (England and Wales).

All installations must be notiﬁed to Local

Area Building Control either directly or

through a Competent Persons Scheme.

A Building Regulations Compliance

Certiﬁcate will then be issued to the

customer who should, on receipt, write the

Notiﬁcation Number on the Benchmark

Checklist.

Read these instructions and follow them

carefully for the safe and economical use

of your boiler.

Do not forget to read the

chapters “Safety” and

“Guarantee” where you will ﬁnd

important information for your

safety.

1.2 Document Pack

The pack contains the guarantee,

complete and return as soon as possible.

If your guarantee registration card is

missing you can obtain a copy or record

your registration by telephoning

the Glow-worm Customer Service number

0800 073 2142.

1.3 Servicing

This product should be serviced regularly

to optimise its safety, efﬁciency and

performance. The service engineer should

complete the relevant Service Record

on the Benchmark Checklist after each

service. The Benchmark Checklist may

be required in the event of any warranty

work and as supporting documentation

relating to home improvements in the

optional documents section of the Home

Information Pack.

To ensure the continued efﬁcient and safe

operation of the boiler it is recommended

that it is checked and serviced at regular

intervals. The frequency of servicing will

depend upon the site conditions and

usage, but in general, once a year should

be enough.

To obtain service, call your installer or

Glow-worm’s own service organisation

using the telephone number on the inside

back cover of this booklet.

1.4 Benchmark

Glow-worm is a licensed member of

the Benchmark Scheme which aims to

improve the standards of installation

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and commissioning of domestic heating

and hot water systems in the UK and to

encourage regular servicing to optimise

safety, efﬁciency and performance.

Benchmark is managed and promoted

by the Heating and Hotwater Industry

Council.

We designed this Quick reference guide

so that you can start using your appliance

right away. This Quick reference guide assumes that

the appliance has been installed and

commissioned by a competent person.

• For more information visit

www.centralheating.co.uk

1.5 Quick reference guide

MODE

Open vent: Sealed system:

bar

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2 Introducing your appliance

2.1 Appliance description

The Ultimate h boiler is designed to

provide central heating from a fully

pumped open vented or sealed water

system with an indirect cylinder.

Once the controls are set, the boiler

operates automatically.

Intelligent controls are available as

accessories from Glow-worm.

Contact your Installer or Glow-worm sales

for further information.

The Ultimate h boiler is an appliance

that uses condensing technology, which

recovers heat from the ﬂue gases, this

operating principle, consumes less energy

and contributes to the reduction of your

household CO2emissions.

This appliance is a room-sealed type

equipped with a ﬂue system for air supply

and the removal of combustion products.

This ﬂue system offers the possibility to

install the appliance in any room without

the need for additional ventilation.

Installation and commissioning of the

appliance should only be carried out by a

competent person. They are responsible

for the installation and the commissioning

in accordance with standards in force.

You should also consult a competent

person for maintenance and repair of the

appliance as well as for any adjustment

necessary.

2.2 Accessories

The Ultimate h is compatible with most

makes of 230V programmable room

thermostats.

For increased system compatibility and

increased energy saving with intelligent

control Glow-worm offer a range of

controls dedicated to work using a unique

communication system - eBus (low

voltage).

For further details contact your installer.

3 Product documentation

3.1 Document storage

• Make sure that this manual is stored

close to your appliance for future

reference. Should you move home

ensure that this manual is handed over

to the new home owners.

• Read these instructions and follow

them carefully for the safe and efﬁcient

use of your appliance.

No responsibility or liability can be

accepted for damages caused by failure to

follow the instructions in this manual.

3.2 Explanation of symbols

DANGER: Risk of injuries.

ATTENTION: Risk of damage

to the appliance or to its

surroundings.

IMPORTANT INFORMATION

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4 Safety

4.1 What to do if you smell gas?

- isolate your gas supply at the gas

emergency control valve.

- Eliminate all sources of ignition, i.e.

smoking, blowlamps, hot air guns etc.

- do not operate electrical lights or

switches, either on or off. Open all

doors and windows, ventilate the area.

- open immediately windows and doors

in order to ventilate the property.

- do not search for gas leaks with a

naked ﬂame.

- call your gas supplier’s emergency

phone number.

- alert other building occupants.

4.2 Safety recommendations

You must comply with the following

recommendations and safety instructions:

• Never perform any maintenance or

repair of the appliance yourself.

Only competent persons are allowed to

work on the appliance.

• Never tamper with safety devices.

• Do not attempt to modify the appliance

or its immediate surroundings as this

may affect on the safe use of the

appliance.

• Under no circumstances must the user

interfere with or adjust sealed parts.

• Do not allow children to operate the

appliance.

• Do not obstruct the ﬂue system

Certain home improvements may

adversely affect the operation of your

appliance – you should consult your

installer for advice before carrying out any

work.

• Do not expose the appliance to high

humidity.

• Do not use or store explosive or

inﬂammable materials (e.g. petrol,

aerosols, solvents, chlorine based

detergents, paint, glue etc.) in the same

room, compartment or cupboard as the

appliance. Under certain conditions,

these substances can prove to be

corrosive.

• Do not touch the heated surfaces of

the appliance, such as outlet duct,

hydraulic connections, also after the

appliance operation because, for

a certain time, these surfaces may

become hot. Any contact with them can

cause burns.

This appliance contains metal parts

(components) and care should be

taken when handling and cleaning, with

particular regard to edges.

• In the case of any water leak,

immediately turn off the cold water

supply to the appliance and have

the leak repaired by your competent

person.

• Do not store or place articles on the

appliance.

4.3 Safety regulations

Servicing/maintenance should be carried

out by a competent person approved

at the time by the Health and Safety

Executive, in accordance with the rules in

force in the countries of destination.

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If this boiler is installed in a rented property

in the UK there is a duty of care imposed

on the owner of the property by the current

issue of the Gas Safety (Installation and

Use) Regulations, Section 35.

Gas Safety (Installation and Use)

Regulations

In your own interests and that of safety, it

is the Law that ALL gas appliances have

been installed by a competent person

approved at the time by the Health and

Safety Executive, in accordance with the

current issue of these regulations.

Gas Category

This boiler is for use only on G20 natural

gas.

Electrical Connection

The boiler MUST be earthed.

The boiler MUST be connected to a

permanent 230V ac, 50Hz supply, fused

at 3A.

Connection of the whole electrical system

of the boiler, including any heating

controls, to the electrical supply must be

through one common isolator.

The colours of three core ﬂexible cable

are, blue - neutral, brown - live, green and

yellow - earth.

Testing and Certiﬁcation

This boiler is certiﬁcated to the current

issue of EN 483 for performance and

safety.

It is important that no alteration is made to

the boiler unless approved, in writing, by

Glow-worm.

Any alteration not approved by

Glow-worm, could invalidate the

certiﬁcation, boiler warranty and may also

infringe the current issue of the statutory

requirements.

CE Mark

This boiler meets the requirements

of Statutory Instrument, No.3083 of

the Boiler (Efﬁciency Regulations,

and therefore is deemed to meet the

requirements of Directive 92/42/EEC

on the efﬁciency requirements for new

hot water boilers ﬁre with liquid or gaseous

fuels.

Type test for purposes of Regulation 5

certiﬁed by: Notiﬁed body 0087.

Product/production certiﬁed by: Notiﬁed

body 0086.

The CE mark on this appliance shows

compliance with:

- Directive 2009/142/EC on the

approximation of the laws of the Member

States relating to appliances burning

gaseous fuels.

- Directive 2006/95/EC on the

harmonisation of the Laws ofthe Member

States relating to electrical equipment

designed for use within certain voltage

limits

- Directive 2004/108/EC on the

approximation of the Laws of the Member

States relating to electromagnetic

compatibility.

The CE mark shows that this

appliance has been designed

according to the safety

techniques and rules in force.

The compliance of this

appliance with the relevant

standards has been certiﬁed.

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5 Guarantee / Responsibility

5.1 Detailed guarantee

Thank you for installing a new Glow-worm

appliance in your home.

Glow-worm appliances are manufactured

to the very highest standard so we

are pleased to offer our customers a

Comprehensive 5 years Guarantee.

5.2 Appliance use / manufacturer

responsibility

Servicing/maintenance should be carried

out by a competent person approved

at the time by the Health and Safety

Executive, in accordance with the rules in

force in the countries of destination.

The guarantee is applicable on the

condition that:

- The appliance is installed by a

competent person in accordance with

installation instructions.

- The appliance is used for normal

domestic purposes and in accordance

with the manufacturer’s operating and

maintenance instructions.

- The appliance is serviced, maintained,

by a competent person.

- The repair or replacement of parts

during the guarantee period does not

have the effect of extending the period.

The manufacturer has no responsibility

whatsoever for any damage resulting

from:

- Any defects or damage resulting

from incorrect or poor installation,

inadequate servicing, or maladjustment

of the gas or water used.

- Any defects in the system to which the

appliance is connected.

- Any defects caused by inadequate frost

protection.

- Any deterioration or maladjustment

following changes in the nature or

pressure of the gas or the water used,

or a change in the characteristics of the

electrical supply voltage.

• For further details, refer to your Terms

and Conditions.

This appliance is intended

to be installed only within

the designated countries

displayed on the type plate.

• It is the responsibility of parents,

guardians and carers, that the

appliance is protected away from

persons under their care.

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6 Recycling

This appliance contains many recyclable

parts and should be disposed of according

to the current WEEE regulations. The

packaging should also be disposed of

according to the current regulations.

6.1 Appliance

The appliance must be recycled in

compliance with the WEEE (Waste

Electrical and Electrical Equipment)

directive which, in particular, requires:

- selective collection of waste electrical

and electronic equipment,

- the systematic selective processing of

certain components and substances

deemed dangerous,

- reuse, recycling and energy recovery of

collected WEEE’s.

This symbol indicates that

this appliance must not be

disposed of with household

waste, that it should be

selectively collected for

energy recovery, reuse or

recycling.

• Take the appliance to an appropriate

collection point for processing, energy

recovery and recycling of waste

Electronic and Electrical Equipment.

By complying with this

directive, you will contribute

to the preservation of natural

resources and the protection of

human health.

6.2 Packaging

The competent person who installed the

appliance must:

- sort the waste so as to separate those

which can be recycled (cardboard,

plastics...) from those that cannot.

- dispose of the waste in compliance with

regulations in force.

7 Clearances

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