Glowworm 12hxi Manuel utilisateur

www.glow-worm.co.uk

To be left with the user

Instructions for Use

High Efficiency Condensing Boilers

Ultracom hxi

www.glow-worm.co.uk

WARNING

GAS LEAK OR FAULT

Turn off the gas emergency control valve immediately. Eliminate all sources of ignition, i.e.smoking,

blowlamps, hot air guns etc. Do not operate electrical lights or switches either on or off.

Open all doors and windows, ventilate the area.

METAL PARTS

This boiler contains metal parts (components) and care should be taken when handling and cleaning,

with particular regard to edges.

SEALED COMPONENTS

Under no circumstances must the user interfere with or adjust sealed parts.

Glow-worm service call: 01773 828100 Technical helpline: 01773 828300

General and Sales enquiries Tel: 01773 824639 Fax: 01773 820569

www.glow-worm.co.uk

G.C. No. 41-019-01

G.C. No. 41-019-02

G.C. No. 41-019-03

Ultracom

12hxi

Ultracom

15hxi

Ultracom

18hxi

G.C. No. 41-019-04

G.C. No. 41-019-05

G.C. No. 41-019-06

Ultracom

24hxi

Ultracom

30hxi

Ultracom

38hxi

13204

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Contents Page

Important Information 5

Boiler Design and Clearances 6

Boiler Safety Devices 7

Servicing, Maintenance and Spare Parts 8

User Control Panel 9

Lighting the Boiler 10

Adjusting Temperature 11

Fault Finding 11

These instructions are an integral part of the boiler and must, to comply with the current issue of the Gas

Safety (Installation and Use) Regulations, be left with the user.

Please read these instructions and follow them carefully for the safe and economical use of your boiler.

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Gas Safety (Installation and Use) Regulations

In your own interests and that of safety, it is the Law that ALL

gas appliances have been installed by a competent person

in accordance with the current issue of these regulations.

Gas Category

This boiler is for use only on G20 natural gas but can be

converted for use on G31 propane.

Electrical Connection

The boiler MUST be earthed.

The boiler MUST be connected to a permanent 230V ac, 50Hz

supply, fused at 3A.

Connection of the whole electrical system of the boiler,

including any heating controls, to the electrical supply must be

through one common isolator.

The colours of three core flexible cable are, blue - neutral,

brown - live, green and yellow - earth.

Important Information

Testing and Certification

This boiler is certificated to the current issue of EN 483 for

performance and safety.

It is important that no alteration is made to the boiler unless

approved, in writing, by Glow-worm.

Any alteration not approved by Glow-worm, could invalidate the

certification, boiler warranty and may also infringe the current issue

of the statutory requirements.

CE Mark

This boiler meets the requirements of Statutory Instrument, No. 3083

of the Boiler (Efficiency) Regulations, and therefore is deemed to

meet the requirements of Directive 92/42/EEC on the efficiency

requirements for new hot water boilers fired with liquid or gaseous

fuels.

Type test for purposes of Regulation 5 certified by: Notified body

0087.

Product/production certified by: Notified body 0086.

The CE mark on this appliance shows compliance with:

1. Directive 90/396/EEC on the approximation of the laws of the

Member States relating to appliances burning gaseous fuels.

2. Directive 73/23/EEC on the harmonisation of the Laws of the

Member States relating to electrical equipment designed for use

within certain voltage limits.

3. Directive 89/336/EEC on the approximation of the Laws of the

Member States relating to electromagnetic compatibility.

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Boiler Design and Clearances

Description

These boilers are designed to provide central heating from a

fully pumped open vented or sealed water system and domestic

hot water using a fully indirect cylinder.

Once the controls are set the boiler operates automatically.

Pluming from flue terminal

Like all condensing boilers it will produce a plume of

condensation from the flue terminal in cool weather. This is

due to the high efficiency and hence low flue gas temperature

of the boiler. It is normal and not a fault indication.

Compartment or Cupboard Installations

Ventilation is not required for compartment or cupboard

installations. Do not use the compartment or cupboard for

storage.

Diagram 1

13204

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Boiler Safety Devices

Boiler Shutdown

The boiler software is designed to recognise the potential for

an overheat lockout and will shutdown before this happens.

To restart the boiler, press the reset button, see diagram 2.

If the boiler fails to resume normal operation and all external

controls are calling for heat, then call your Installation/Servicing

company or Glow-worm service.

Frost Protection

With the gas and electric supplies ON and irrespective of any

room thermostat setting, the integral frost protection device

will operate the pump when the temperature of the boiler

water falls below 8OC.

The pump will stop after 10 minutes if the temperature is

higher than 10OC or has already reached 35OC.

The burner will only activate if the boiler temperature does not

reach 10OC after 30 minutes or at any time if the temperature

drops to 5OC.

The burner will switch off when the temperature reaches

35OC.

NOTE: Any other exposed areas of the system should be

protected by a separate frost thermostat.

Condensate Drain Blockage

As a safety feature the boiler will stop working if the condensate

drain becomes blocked. During freezing conditions this may

be due to the forming of ice in the condense drain external to

the house. Release an ice blockage by the use of warm cloths

on the pipe. The boiler should then restart. Contact your

Installation/Servicing company or Glow-worm service if the

fault persists.

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General Note

Servicing/maintenance should be carried out by a competent

person in accordance with the rules in force in the countries

of destination.

If this boiler is installed in a rented property in the UK there is

a duty of care imposed on the owner of the property by the

current issue of the Gas Safety (Installation and Use)

Regulations, Section 35.

Servicing

To ensure the continued efficient and safe operation of the

boiler it is recommended that it is checked and serviced at

regular intervals. The frequency of servicing will depend upon

the site conditions and usage, but in general, once a year

should be enough.

To obtain service, please call your installer or Glow-worm’s

own service organisation using the telephone number on the

inside front cover of this booklet.

Cleaning

The boiler casing can be cleaned using a mild liquid detergent

with a damp cloth, then a dry cloth to polish.

Do not use any form of abrasive or solvent cleaner as you may

damage the paintwork.

Servicing, Maintenance and Spare Parts

Frost Protection

If the mains electricity and gas services are to be turned off for

any long periods during severe weather, it is recommended

that the whole system, including the boiler, should be drained

to avoid the risk of freezing.

Spare Parts

REMEMBER, When replacing a part on this boiler, use only

spare parts that you can be assured conform to the safety and

performance specification that we require. Do not use

reconditioned or copy parts that have not been clearly

authorised by Glow-worm.

If replacement parts are required contact Glow-worm’s own

service organisation using the telephone number on the

inside front cover of this booklet.

Please quote the name and model of the boiler.

The name and model badge is on the front case.

If in doubt seek advice from the local gas company or Glow-

worm’s own service organisation using the telephone number

on the inside front cover of this booklet.

www.glow-worm.co.uk

User Control Panel

General Description

The User Control panel consists

of three toggle buttons, a reset

button and display, which will

indicate with symbols the status of

the boiler, refer to diagram 2.

Diagram 2

13474

Control Panel

MODE

PROG

SYMBOLS DISPLAYED ON THE LCD AND DESCRIPTIONS

Max burner display

Glow-worm control (Optional)

Min burner display

Temperature

Appliance OFF

Central Heating Function

Ext

LCD

DISPLAY

RESET

BUTTON

NOT

USED

CH TEMPERATURE

ADJUSTMENT

TOGGLE BUTTON

MODE and PROG

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Initial Lighting

Remove the cover plate, see diagram 3.

Check that the gas service cock, on the appliance, is open.

Note: If you are in any doubt about the boiler being filled

with water contact your installer or Glow-worm's own

service organisation using the telephone number on the

inside front cover of this booklet.

Do not operate the boiler without water.

1. With no demand from any external controls, switch on

the electrical supply to the boiler.

Lighting the Boiler

13475

Diagram 4

2. Select your required function, refer to diagram 2, press

"MODE" repeatedly to scroll through your options and

select one of the following:-

Central heating.

Boiler functions ALL switched off.

3. Turn ON your external controls and select the room

temperature required.

The boiler will operate automatically.

Note: The display will indicate the Heating system water

temperature or a fault code (see section Fault Finding).

GAS SERVICE

COCK

(shown open)

COVER PLATE

13540

Diagram 3

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