Genetec SV-32 Manuel utilisateur

REV. 1

SV-32

Network Security Appliance

Quick Start Guide

This document explains how to set up the SV-32

for use with Security Center

Click here for the most recent version of this document.

ii EN.804.003-V6(1)

SV-32 Network Security Appliance Quick Start Guide

Genetec Inc. distributes this document with software that includes an end-user

license agreement and is furnished under license and may be used only in

accordance with the terms of the license agreement. The contents of this

document are protected under copyright law.

The contents of this guide are furnished for informational use only and are

subject to change without notice. Genetec Inc. assumes no responsibility or

liability for any errors or inaccuracies that may appear in the informational

content contained in this guide.

This publication may not be copied, modified, or reproduced in any form or for

any purpose, nor can any derivative works be created therefrom without Genetec

Inc.’s prior written consent.

Genetec Inc. reserves the right to revise and improve its products as it sees fit.

This document describes the state of a product at the time of document’s last

revision, and may not reflect the product at all times in the future.

In no event shall Genetec Inc. be liable to any person or entity with respect to any

loss or damage that is incidental to or consequential upon the instructions found

in this document or the computer software and hardware products described

herein. The use of this document is subject to the disclaimer of liability found in

the end-user license agreement.

“Genetec”, “Omnicast”, “Synergis”, “Synergis Master Controller”, “AutoVu”,

“Federation”, the Genetec stylized “G” and the Omnicast, Synergis and AutoVu

logos are trademarks of Genetec Inc., either registered or pending registration in

several jurisdictions.

“Security Center”, “Security Center Mobile”, “Plan Manager”, “Sipelia” and the

Security Center logo are trademarks of Genetec Inc.

Other trade names used in this document may be trademarks or registered

trademarks of the manufacturers or vendors of the respective products.

All specifications are subject to change without notice.

Document information

Document title: SV-32 Network Security Appliance Quick Start Guide

Document number: EN.804.003-V6(1)

Document update date: November 6, 2014

You can send your comments, corrections, and suggestions about this guide to

documentation@genetec.com.

SV-32 Network Security Appliance Quick Start Guide

EN.804.003-V6(1) iii

Product documentation

The product documentation is found in the following location:

•Genetec Technical Assistance Portal (GTAP). The latest version of

the documentation is available from GTAP. Note, you’ll need a

username and password to log on to GTAP.

iv EN.804.003-V6(1)

SV-32 Network Security Appliance Quick Start Guide

Technical support

Genetec Technical Assistance Center (GTAC) is committed to providing its

worldwide clientele with the best technical support services available. As a

Genetec customer, you have access to the Genetec Technical Assistance Portal

(GTAP), where you can find information and search for answers to your product

questions.

•Genetec Technical Assistance Portal (GTAP). GTAP is a support website that

provides in-depth support information, such as FAQs, knowledge base

articles, user guides, supported device lists, training videos, product tools,

and much more.

Prior to contacting GTAC or opening a support case, it is important to look at

this website for potential fixes, workarounds, or known issues. You can log in

to GTAP or sign up at https://gtap.genetec.com.

•Genetec Technical Assistance Center (GTAC). If you cannot find your

answers on GTAP, you can open a support case online at https://

gtap.genetec.com. For GTAC's contact information in your region see the

Contact page at https://gtap.genetec.com.

NOTE Before contacting GTAC, please have your System ID (available from the

About button in your client application) and your SMA contract number (if

applicable) ready.

•Licensing.

For license activations or resets, please contact GTAC at https://gtap.gene-

tec.com.

For issues with license content or part numbers, or concerns about an

order, please contact Genetec Customer Service at customerser-

[email protected], or call 1-866-684-8006 (option #3).

If you require a demo license or have questions regarding pricing, please

contact Genetec Sales at sales@genetec.com, or call 1-866-684-8006

(option #2).

Additional resources

If you require additional resources other than the Genetec Technical Assistance

Center, the following is available to you:

•GTAP Forum. The Forum is an easy to use message board that allows clients

and Genetec staff to communicate with each other and discuss a variety of

topics, ranging from technical questions to technology tips. You can log in or

•Technical training. In a professional classroom environment or from the

convenience of your own office, our qualified trainers can guide you through

system design, installation, operation, and troubleshooting. Technical training

services are offered for all products and for customers with a varied level of

technical experience, and can be customized to meet your specific needs and

objectives. For more information, go to http://www.genetec.com/Services.

SV-32 Network Security Appliance Quick Start Guide

EN.804.003-V6(1) v

Contents

Introduction . . . . . . . . . . . . . . . . . . . . 1

What is the SV-32. . . . . . . . . . . . . . . . . . 1

About SV-32 Hardware . . . . . . . . . . . . . . . . . 2

What is included in the SV-32 kit . . . . . . . . . . . . . . 2

Hardware components . . . . . . . . . . . . . . . . 3

Front view . . . . . . . . . . . . . . . . . . . 4

Back panel connections . . . . . . . . . . . . . . . . 5

Before you install. . . . . . . . . . . . . . . . . . . 6

Keep product packaging . . . . . . . . . . . . . . . . 6

Hardware requirements . . . . . . . . . . . . . . . . 6

Site requirements . . . . . . . . . . . . . . . . . . 6

Getting started . . . . . . . . . . . . . . . . . . . 7

Connecting the SV-32. . . . . . . . . . . . . . . . . 7

Default Windows users . . . . . . . . . . . . . . . . 7

Logging on . . . . . . . . . . . . . . . . . . . 8

Product warranty. . . . . . . . . . . . . . . . . . . 9

What is covered . . . . . . . . . . . . . . . . . . 9

What is not covered . . . . . . . . . . . . . . . . . 9

About product repairs and returns . . . . . . . . . . . . . . 10

What should I do if the product is not working? . . . . . . . . . . 10

How do I return the product? . . . . . . . . . . . . . . . 10

Where to find system information. . . . . . . . . . . . . . 10

Find Security Center system license information . . . . . . . . . 10

Find the image version . . . . . . . . . . . . . . . 10

1EN.804.003-V6(1)

SV-32 Network Security Appliance Quick Start Guide Introduction

Introduction

This section provides an overview of the SV-32. For information about SV-32

image version, please see SV-32 Release Notes available on the GTAP Documents

page, at https://gtap.genetec.com.

What is the SV-32

The SV-32 is a compact-sized network security appliance that comes pre-installed

with Genetec’s Security Center and Windows Embedded Standard 7. It enables you

to quickly deploy a unified or standalone video surveillance and access control

system.

SV-32 Network Security Appliance Quick Start Guide About SV-32 Hardware

EN.804.003-V6(1) 2

About SV-32 Hardware

This section describes what is included in the SV-32 kit, and the hardware

components of the SV-32.

What is included in the SV-32 kit

The SV-32 kit contains the following:

•SV-32 appliance

•12V DC power supply

•1x North American power cord

•1x EU and 1x UK power cords (supplied with European orders only)

•HDMI to DVI adapter

•3.5mm to RCA audio cable

•12V DC power cable with pigtail

•Two mounting brackets

IMPORTANT Verify the content of the box. If any component is missing, please

notify Genetec within 30 days.

3EN.804.003-V6(1)

SV-32 Network Security Appliance Quick Start Guide About SV-32 Hardware

Hardware components

Hardware specifications

CPU Intel Core i7-3555LE 64 bit dual core 2.5GHz

Chipset Intel 7 Series System Controller Hub QM77

Memory 8GB DDR3

Storage Internal:

•2TB or 4TB Storage Options; 2.5" SATA hard drives

•60GB mSATA drive

External:

•Network Attached Storage (NAS) or external SATA drive

(eSATA)

Display •HDMI up to 1920 x 1200

•DisplayPort up to 2560 x 1600

Audio 7.1 channel S/PDIF

Ethernet

ports

2x GbE ports

USB •2x USB 3.0, 5 Gbps

•2x USB 2.0, 480 Mbps

Serial 1 x RS-232 Ultra mini serial connector

Power 9.5 to 15V DC

Up to 35W

Operating

temperature

0°C to 45°C (32°F to 113°F) with HDD

SV-32 Network Security Appliance Quick Start Guide About SV-32 Hardware

EN.804.003-V6(1) 4

Front view

All-metal

fanless case

Power and drive

activity LEDs

5EN.804.003-V6(1)

SV-32 Network Security Appliance Quick Start Guide About SV-32 Hardware

Back panel connections

Audio S/PDIF 7.1 in

2x port USB 3.0

2x port USB 2.0

DisplayPort

4 x 2.5” SATA

drive bays

Power button (auto-reboot)

Mini serial (RS-232)

12VDC power

eSATA port

HDMI port

Dual GbE LAN

Audio S/PDIF 7.1 out

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