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11. Product Care
Your device is designed to be light, compact and durable. However, it is
an electronic device and must be treated carefully. Putting unnecessary
pressure on it or striking the device against other objects can cause
damage. To avoid damage to your device, please:
• Do not drop, crush, bend, or apply excessive force to the device.
• Do not expose your device to moisture, extreme or prolonged heat,
cold, humidity, or other adverse conditions. Avoid storing it in damp,
humid or wet places. It is not waterproof.
• Do not operate or store unit in places with frequent static electricity
or electrical noise (e.g. speaker, TV set).
• Clean the unit with a soft cloth or a damp chamois leather. Never use
solvents.
• The unit must only be opened by qualied personnel.
10. Troubleshooting Tips
1. I cannot connect the device with my smartphone or
computer via Bluetooth connection.
• Make sure you have turned on the Bluetooth feature on your
smartphone or computer.
• Make sure you have turned on the Bluetooth feature (or
pairing mode) on the device (you hear two low-pitched
sounds and the button keeps blinking before pairing).
• Make sure the battery level of the device is not too low
(charging indicator is blinking quickly).
2. I cannot turn on the device again after switch o.
• The device requires some time for complete switch o.
Please wait for 5-10 seconds before you turn on the device
again.
3. I cannot skip to the previous or next song by pressing
– or +.
•Make sure you are playing a series of songs on a playlist
instead of only playing a single music le.
• All playback controls must be made on your computer
or smartphone when you are using an audio cable for
playback.
4. There is no sound or distorted sound when using the
Bluetooth connection.
• Make sure that this device is not too far (within 10 meters or
33 feet) from the audio source, or the device is not having
interference from wireless LAN, other 2.4 GHz wireless
device, or microwave oven.
