Franke MYTICO DUE Manuel utilisateur

USER MANUAL

MYTICO DUE

FCS4080

Read the user manual before working on the machine.

Keep the manual with the machine and pass the manual on to the

next operator if the machine is sold or transferred to a third party.

Franke Kaffeemaschinen AG Table of contents

User manual Mytico Due iii

TABLE OF CONTENTS

1For your safety 5

1.1 Intended use 5

1.2 Prerequisites for using the coffee machine 5

1.3 Explanation of safety instructions 5

1.4 Safety concerns when using the coffee machine 6

2Explanation of symbols 9

2.1 Symbols used in the manual 9

2.2 Symbols used in the software 9

3Scope of delivery 12

4Identification 14

4.1 Position of type plates 14

4.2 Type code 14

5Description of machine 16

5.1 Complete appliance 16

5.2 Overview of operating modes 19

5.3 Franke Digital Services (option) 20

6Installation 21

6.1 Preparations 21

6.2 Dimensions 21

6.3 Requirements of the water supply 23

6.4 Connecting the wastewater 24

7Filling and emptying 25

7.1 filling the machine 25

7.2 Filling beans 25

7.3 Setting the grind coarseness 26

7.4 Emptying the bean hopper 28

7.5 Emptying the grounds container 28

8Preparing beverages 30

8.1 Preparing beverages with Cash Register 30

8.2 Preparing hot water 31

8.3 Steam output 32

8.4 Steam dispenser (Autosteam/Autosteam Pro) 33

8.5 Preparing beverages with Barista Lever 34

9Cleaning 35

9.1 Introduction 35

9.2 Required cleaning accessories 35

Table of contents Franke Kaffeemaschinen AG

iv User manual Mytico Due

9.3 5-step method 35

9.4 Starting the cleaning process 35

9.5 Cleaning the aerator 37

9.6 Weekly cleaning 37

9.7 Rinsing the coffee machine 39

10 Configuration 41

10.1 Calling up the maintenance level 41

10.2 PIN codes 41

10.3 My settings menu tree 41

10.4 Input methods 42

10.5 My settings 42

11 Individualization and data transfer 54

11.1 Overview 54

11.2 Individualization and data transfer menu tree 54

11.3 Multimedia functions 54

11.4 Manage Digital Signage via USB stick 54

11.5 Configure application 55

11.6 Loading/backing up data 57

11.7 Set default values 58

11.8 Activating configurations 58

12 Troubleshooting 59

12.1 Error messages 59

12.2 Troubleshooting the system 59

12.3 Tips for good coffee beverages 60

12.4 Help with problems concerning product quality 60

13 Decommissioning 62

13.1 Preparing for decommissioning 62

13.2 Back up data 62

13.3 Short-term decommissioning (up to 3 weeks) 62

13.4 Long-term decommissioning 62

13.5 Transport and storage 62

13.6 Recommissioning after prolonged periods of storage or non-use 63

14 Disposal of parts 64

15 Technical data 65

15.1 Capacities in accordance with DIN 18873-2:2016-02 65

15.2 Electrical connection data 65

Index 66

Franke Kaffeemaschinen AG For your safety | 1

User manual Mytico Due 5

1 FOR YOUR SAFETY

1.1 Intended use

1.1.1 Complete unit

– The Mytico II is a commercial machine for preparing beverages and is intended for use in food ser-

vices.

– The Mytico II is designed to process whole coffee beans.

– Please also observe the Declaration of Conformity delivered with the device.

– The Mytico II is intended for the preparation of beverages in accordance with this manual and the

technical data.

– The Mytico II is intended for operation indoors.

Please note

– The Mytico II is not suitable for use outdoors.

1.2 Prerequisites for using the coffee machine

– The Mytico II is intended for use by trained personnel.

– Each operator of the Mytico II must have read and understood the manual. This does not apply to its

use in the self-service area.

– Do not operate the Mytico II or add-on units until you have completely read and understood this man-

ual.

– Do not use the Mytico II or add-on units if you are not familiar with the various functions.

– Do not use the Mytico II if the connection lines of the Mytico II or the add-on units are damaged.

– Do not use the Mytico II unless the Mytico II or the add-on units have been cleaned or filled as in-

tended.

– Children under the age of 8 are not permitted to use the Mytico II and the

add-on units.

– Children or persons with restricted physical, sensory or mental abilities, or

lack of experience and knowledge, may only use the Mytico II and the add-

on units under supervision or after adequate instruction by a person respon-

sible for their safety; they are not permitted to play with the Mytico II and the

add-on units.

– Children are not permitted to clean the Mytico II and the add-on units.

1.3 Explanation of safety instructions

To ensure personal safety and the protection of material goods, observation of these safety instructions is

imperative.

Symbol and signal word indicate the severity of the hazard.

1 | For your safety Franke Kaffeemaschinen AG

6 User manual Mytico Due

WARNING

WARNING indicates a potential danger. DANGER indicates an imminent danger which, if

not avoided, will result in death or serious injury.

CAUTION

CAUTION indicates a hazardous situation which, if not avoided, could result in minor or

moderate injury.

NOTICE

NOTICE directs your attention to the risk of damage to machinery.

1.4 Safety concerns when using the coffee machine

WARNING

Risk of fire

If the power cord is electrically overloaded, the heat generated can cause a fire.

a) Never use power outlet strips, multi-sockets or extension cords to connect the coffee machine to the

power supply.

WARNING

Risk of fatal injury from electrocution

Damaged power cords, pipes or plugs can lead to electrocution.

a) Do not connect any damaged power cords, pipes or plugs to the power grid.

b) Replace damaged power cords, pipes or plugs.

If the power cord is permanently assembled, contact the service technician. If the power cord is not

permanently assembled, order and use a new, original power cord.

c) Ensure that the machine/appliance and the power cord are not near any hot surfaces such as gas or

electric stoves or ovens.

d) Ensure that the power cord is not pinched and does not chafe on sharp edges.

e) Only pull on the plug and not on the cable when disconnecting the device from the power grid.

WARNING

Risk of fatal injury from electrocution

Liquid/moisture entering the machine or leaks can lead to electrocution.

a) Never point a liquid or steam jet at the machine.

b) Do not pour any liquids on the machine.

c) Do not immerse the machine in liquid.

d) Disconnect the machine from the power supply in the event of a leak or if liquid/moisture enters the

machine.

Franke Kaffeemaschinen AG For your safety | 1

User manual Mytico Due 7

WARNING

Risk of fatal injury from electrocution

Work, repairs or servicing improperly performed on electrical systems can lead to electrocution.

a) Have repairs on electrical parts carried out by service technicians using original spare parts.

b) Have servicing carried out by authorized persons with corresponding qualification only.

WARNING

Risk of scalding

Hot water is released during rinsing.

a) Keep hands away from the spouts and nozzles during this process.

b) Do not place anything on the drip grid.

c) IN CASE OF SCALDING: Immediately cool the affected area and, depending on the severity of the in-

jury, consult a doctor.

WARNING

Risk of scalding

Hot beverages can lead to scalding.

a) Always be careful with hot beverages.

b) Use only suitable drinking vessels.

WARNING

Risk of scalding

Hot liquids and steam escape during cleaning and can lead to scalding.

a) Keep hands away from the spouts and nozzles during this process.

WARNING

Risk of burns

The hot surface of the steam wand can cause burns.

a) Ensure the handle is present on the steam wand.

b) Only hold the steam wand by the handle.

WARNING

Risk of injury

If objects find their way into the bean hopper or grinder, splinters may be ejected, leading to injury.

a) Never insert any objects into the bean hopper or grinder.

1 | For your safety Franke Kaffeemaschinen AG

8 User manual Mytico Due

CAUTION

Irritation from cleaners

Cleaning tablets, milk system cleaning agent, and descaler can lead to irritation of the skin or eyes.

a) Observe the hazard warnings on the label of the respective cleaner.

b) Avoid contact with your eyes and skin.

c) Wash your hands after coming into contact with cleaning supplies.

d) Cleaning supplies must be kept away from beverages.

CAUTION

Health hazard due to germ formation

Inadequate cleaning can result in food residues accumulating in the machine and at the spouts, thereby

contaminating products.

a) Do not use the machine unless it has been cleaned according to the instructions.

b) Clean the machine daily in accordance with the instructions.

c) Inform operating personnel of the necessary cleaning measures.

CAUTION

Health hazard due to germ formation

Residues may build up in the machine if not used for a long time.

a) Clean the machine if it is not used for extended periods (more than 2days).

CAUTION

Formation of mold

Mold can form on the coffee grounds.

a) Empty and clean the grounds container at least once a day.

Franke Kaffeemaschinen AG Explanation of symbols | 2

User manual Mytico Due 9

2 EXPLANATION OF SYMBOLS

2.1 Symbols used in the manual

2.1.1 Orientation

Symbol Description

Clean components using the 5-step method.

This symbol indicates tips, tricks and additional information

Prerequisites for additional steps

Result or intermediate result for additional steps

2.2 Symbols used in the software

2.2.1 Symbols used for navigation and operation

Symbol Designation Description

Cancel button Cancel preparation

Select next/previous

page Scroll through menus with multiple pages

Start button Start preparation

2.2.2 Symbols on the dashboard and on the user interface

Symbol Designation Description

Franke logo Call up the maintenance level

Bean left/right Active grinder

Double product Produce double beverage quantity (double production)

Energy-saving mode Switch the machine into energy-saving mode

2 | Explanation of symbols Franke Kaffeemaschinen AG

10 User manual Mytico Due

Symbol Designation Description

Servicing/cleaning Machine must be cleaned and/or serviced

Rinse Machine must be rinsed or machine is rinsing

Grounds container Grounds container must be emptied

Door The door is open

Payment Payment active

Service/configuration/

administration

Brightness Set brightness

Individualization Customize beverages and display

Screen saver

Advertising images

Favorites Favorites button, can be assigned to a function that is used fre-

quently

Product

Coffee bean Bean hopper is empty or not installed correctly

Info

Event log List of event and error messages

Individual products

counter

Inactive

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