FlowPoint 100 Manuel utilisateur

FlowPoint 100/128

ISDN/IDSL Router

USER

GUIDE

FlowPoint 100/128

Third Edition (August, 1997)

FlowPoint provides this publication “as is” without warranty of any kind,

either expressed or implied, including, but not limited to, the implied

warranties of merchantability or fitness for a particular purpose.

any means without written permission from FlowPoint.

Changes are periodically made to the information in this book. They will be

incorporated in subsequent editions. FlowPoint may make improvements

and/or changes in the product described in this publication at any time.

Trademarks

FlowPoint is a trademark of FlowPoint Corporation.

All other trademarks and registered trademarks mentioned in this manual are

the sole property of their respective companies.

180 Knowles Drive, Suite 100

Los Gatos, California 95030

Telephone: (408) 364-8300

Fax: (408) 364-8301

Internet: [email protected]

Part Number 222-00165-01

FlowPoint 100/128 iii

Software License Agreement and Warranties

License Agreement

This product contains certain Software (computer programs, firmware and media) the

use of which are subject to this license agreement. If you do not agree with all the

terms, you must return this product, all manuals and documentation, and proof of

payments, to the place you obtained them for a full refund within 30 days of first

acquiring this product. Your written approval is not prerequisite to the validity or

enforceability of this agreement and no solicitation of any such written approval by or

on behalf of FlowPoint shall be construed as an inference to the contrary.

License and Term

FlowPoint and any applicable sublicensors grant to you a non-exclusive, non-

transferable license to use the FlowPoint software programs and related

documentation in this package (collectively referred to as the “Software”) on one

licensed router. If the FlowPoint product that you acquired is an upgrade, then the

terms and conditions of this agreement apply equally to the upgraded product. Any

attempted sublicense, assignment, rental, sale or other transfer of the Software or the

rights or obligations of this Agreement without the prior written consent of FlowPoint

shall be null and void. You agree not to export or re-export this product without prior

authorization from the U.S. and other applicable government authorities. This

License will automatically terminate without notice to you if you fail to comply with

its terms. This Agreement will be covered by the laws of the State of California.

The Software and documentation are copyrighted. You may make copies of the

Software only for backup and archival purposes. Unauthorized copying, reverse

engineering, decompiling, disassembling, and creating derivative works based on the

Software are prohibited. Title to the Software is not transferred to you by this license.

Ownership and title to the Software and to the actual contents of this package,

including the copy of the Software and the media on which it is stored and the

associated documentation, are retained by FlowPoint and/or its licensors.

U.S. Government End Users. The [Licensed Product] is a “commercial item,” as that

term is defined at 48 C.F.R. 2.101 (OCT 1995), consisting of “commercial computer

software” and “commercial computer software documentation,” as such terms are

used in 48 C.F.R. 12.212 (SEPT 1995) and is provided to the U.S. Government only

as a commercial end item. Consistent with 48 C.F.R. 12.212 and 48 C.F.R.

227.7202-1 through 227.7202-4 (JUNE 1995), all U.S. Government End Users

acquire the [Licensed Product] with only those rights set forth herein.

Limited Warranty on Media and Damages Disclaimer

FlowPoint or its distributors or resellers will repair or replace free of charge any

defective recording medium on which the Software is recorded if the medium is

returned to FlowPoint or its distributor or reseller within ninety (90) days after the

purchase of License for the Software. This warranty does NOT cover defects due to

accident, or abuse occurring after your receipt of the Software. THIS WARRANTY

GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER

RIGHTS WHICH MAY VARY FROM STATE TO STATE.

FlowPoint 100/128

Limited Warranty on Hardware

FlowPoint warrants that Products delivered hereunder shall be free from defects in

materials and workmanship for a period of one (1) year from the date of purchase.

The liability of FlowPoint is limited to replacing or repairing, at Manufacturer’s

option, any defective Products that are returned F.O.B. Manufacturer’s factory,

California. In no case are Products to be returned without first obtaining permission

and a customer return material authorization number from Manufacturer.

THIS WARRANTY DOES NOT APPLY TO DEFECTS DUE DIRECTLY OR INDIRECTLY TO

MISUSE, ABUSE, NEGLIGENCE, ACCIDENT, REPAIRS, OR ALTERATIONS MADE BY

THE CUSTOMER OR ANOTHER PARTY OR IF THE FLOWPOINT SERIAL NUMBER HAS

BEEN REMOVED OR DEFACED. THIS WARRANTY GIVES YOU SPECIFIC LEGAL

RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE

TO STATE.

EXCEPT FOR THE WARRANTY SET FORTH HEREIN, MANUFACTURER DISCLAIMS

ALL WARRANTIES WITH REGARD TO THE PRODUCTS, INCLUDING ALL IMPLIED

WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hardware and Software Limitations

FlowPoint does not warrant that the Software will be free from error or will meet your

specific requirements. You assume complete responsibility for decisions made or

actions taken based on information obtained using the Software. Any statements

made concerning the utility of the Software are not to be construed as unexpressed or

implied warranties.

FLOWPOINT SHALL NOT BE RESPONSIBLE OR LIABLE WITH RESPECT TO ANY

SUBJECT MATTER OF THIS SOFTWARE LICENSE AGREEMENT, THE HARDWARE, OR

THE AGREEMENTS OF WHICH THEY ARE A PART OR ANY MEDIA ATTACHMENT,

PRODUCT ORDER, SCHEDULE OR TERMS OR CONDITIONS RELATED THERETO

UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR OTHER THEORY: A)

FOR LOSS OR INACCURACY OF DATA OR (EXCEPT FOR RETURN OF AMOUNTS PAID

TO FLOWPOINT THEREFORE), COST OF PROCUREMENT OF SUBSTITUTE GOODS,

SERVICES, OR TECHNOLOGY, B) FOR ANY INDIRECT, INCIDENTAL OR

CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF REVENUES

AND LOSS OF PROFITS; HOWEVER CAUSED, WHETHER FOR BREACH OF WARRANTY,

BREACH OF CONTRACT, REPUDIATION OF CONTRACT, NEGLIGENCE OR

OTHERWISE.

NEITHER FLOWPOINT NOR ANY OF ITS REPRESENTATIVES, DISTRIBUTORS OR

OTHER RESELLERS MAKES OR PASSES ON ANY WARRANTY OR REPRESENTATION

ON BEHALF OF FLOWPOINT’S THIRD PARTY SUPPLIERS.

Post Warranty Services

Contact FlowPoint for information regarding post-warranty hardware and software

services.

Federal Communications Commission (FCC)

Part 15 CLASS B Statement

Section 15.105(b) of the Code of Federal Regulations

NOTE: This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant of Part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference in a residential

FlowPoint 100/128 v

installation. This equipment generates, uses, and can radiate radio frequency energy

and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause

harmful interference to radio or television reception, which can be determined by

turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

·Reorient or relocate the receiving antenna.

·Increase the separation between the equipment and receiver.

·Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

·Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Any changes or modifications not expressly approved by the party

responsible for this device could void the user’s authority to operate this

equipment.

Part 68 Statement

•This equipment complies with Part 68 of the FCC rules. On the back of this

equipment is a label that contains, among other information, the FCC registration

number for this equipment. If requested, this information must be provided to the

telephone company.

•This equipment has the FCC Digital Interface Code of 02IS5. The FCC Service

Order Code is 6.OY.

•The USOC jack for this equipment is RJ49C.

•An FCC compliant telephone cord and modular plug is provided with this

equipment. This equipment is designed to be connected to the telephone network

or premises wiring using a compatible modular jack which is Part 68 compliant.

•This equipment cannot be used on telephone company-provided coin service.

Connection to Party Line Service is subject to state tariffs.

•If this equipment causes harm to the telephone network, the telephone company

will notify you in advance that temporary discontinuance of service may be

required. If advanced notice is not practical, the telephone company will notify

the customer as soon as possible. Also, you will be advised of your right to file a

complaint with the FCC if you believe it is necessary.

•The telephone company may make changes in its facilities , equipment,

operations, or procedures that could affect the operation of the equipment. If this

happens, the telephone company will provide advanced notice in order for you to

make the necessary modifications in order to maintain uninterrupted service.

•If trouble is experienced with this equipment, please contact FlowPoint

Corporation for warranty information. If the trouble is causing harm to the

FlowPoint 100/128

telephone network, the telephone company may request you remove the

equipment from the network until the problem is resolved.

•No repairs can be done by the customer.

•It is recommended that the customer install an AC surge arrestor in the AC outlet

to which this device is connected. This is to avoid damaging the equipment

caused by local lightning strikes and other electrical surges.

Industry Canada

CS03 Statement

NOTICE: The Industry Canada label identifies certified equipment. This

certification means that the equipment meets certain telecommunications network

protective, operational and safety requirements as prescribed in the appropriate

Terminal Equipment Technical Requirements document (s). The Department does not

guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be

connected to the facilities of the local telecommunications company. The equipment

must also be installed using an acceptable method of connection. The customer should

be aware that compliance with the above conditions may not prevent degradation of

service in some situations.

Repairs to certified equipment should be coordinated by a representative designated

by the supplier. Any repairs or alterations made by the user to this equipment, or

equipment malfunctions, may give the telecommunications company cause to request

the user to disconnect the equipment.

User should ensure for their own protection that the electrical ground connections of

the power utility, telephone lines and internal metallic water pipe system, if present,

are connected together. This precaution may be particularly important in rural areas.

CAUTION: Users should not attempt to make such connections themselves, but

should contact the appropriate electric inspection authority, or electrician, as

appropriate.

Canadian D.O.C. Notice

This product conforms with Canadian Class B emissions regulations.

Ce produit se conforme aux réglements d’émission canadienne classe B.

Instructions for Trained Service Personnel Only

FlowPoint 100/128 vii

CAUTION: Danger of explosion if battery is incorrectly

placed. Replace only with the same or equivalent type

recommended by the manufacturer. Dispose of used batteries

according to the manufacturer’s instructions.

Approvals

Models 110 and 112:

Safety: EN 60950, UL 1950, CUL to CSA 22.2 No. 950

Emissions: EN55022/CISPR22 Class B, VCCI Class 2

Telecommunications: NET3 Compliance

Models 121 and 123:

Safety: UL 1950, CUL to CSA 22.2 No. 950

Emissions: FCC Part 15 Class B

Telecommunications: FCC Part 68, IC CS-03

FlowPoint 100/128

viii

FlowPoint 100/128 ix

Table of Contents

Introduction 1

About the Router 1

About This Book 2

How This Book is Organized 2

References 3

Typographic Conventions 4

Chapter 1. ISDN and Ordering Issues 5

ISDN Concepts 5

Basic Rate Interface ISDN Line (U.S. only) 5

Network Terminator 5

ISDN Wires 6

Configurations 6

SPIDs and Directory Numbers 6

Telephone Switch Parameters 7

How to order your ISDN Line 8

Chapter 2. Installing FlowPoint Router Hardware 11

Before You Begin… 11

FlowPoint Router Package Contents 11

Hardware Installation Steps 12

Step 1. Connect the Router to the Ethernet LAN 13

Step 2. Connect Analog Telephone Devices 15

Step 3. Connect the Router to an ISDN Line 16

Step 4. Connect the Router to an AC Power Source 18

Chapter 3. Installing and Accessing the Configuration Manager 19

About the Configuration Manager 19

Hardware and Software Prerequisites 20

Install the Configuration Manager 20

Set your PC to obtain an IP address 20

Install the Configuration Manager on your PC 21

Access the Configuration Manager 22

Chapter 4. Configuring the Router with the Configuration Manager 23

Preconfiguration Steps 23

Important Terminology 23

Important Routing Concepts 24

Collect Your Network Information 30

Configuration Steps 35

Step 1. Connect and log into the Target Router 37

Step 2. Target Router’s System Settings 38

Step 3. Target Router’s ISDN Settings 42

Step 4. Remote Routers Database 44

FlowPoint 100/128

Step 5. General Bridging and Routing Controls 55

Step 6. Store the Configuration 56

Step 7. Reboot the Router and PC 56

Step 8. Verify the Router Configuration 57

Step 9. Disconnect from the Router 59

Sample Configuration 60

Chapter 5. Configuring Advanced Features 67

Dynamic Host Configuration Protocol (DHCP) 67

Network Address Translation (NAT) 70

IP Routing Controls (RIP) 71

Caller ID Security 72

ISDN Dial-Back 72

Analog Phone Settings 74

Lock Line Speed at 56Kb/s 77

Chapter 6. Management Tools 79

Terminal Window 79

Port Monitor 81

Upgrade/Backup 83

Reboot from Network 85

Setting an IP Address with the Telephone 86

Chapter 7. FlowPoint Feature Descriptions 89

IEEE 802.3 Ethernet 89

Point-To-Point Protocol (PPP) 89

PAP and CHAP Security 90

ISDN 90

Telephone Switch Support 91

Bridging and Routing 92

Bridging 92

Routing 92

FlowPoint 128 Bridging and Routing 92

IEEE 802.1D Bridging 93

IP Routing 93

IPX Routing 94

Bridging and Routing Protocol Filtering 94

IP Internet Firewall 94

Bridge Filtering 95

Bandwidth Optimization Features 95

POTS Analog Line Interface 96

Simple Network Management Protocol (SNMP) 96

Dynamic Host Configuration Protocol (DHCP) 96

Network Address Translation (NAT) 97

Software Upgrades 97

TELNET 97

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