MANUFACTURER'S WARRANTIES
Warranty liabilities
The manufacturer hereby guarantees that the device meets the technical specification
requirements.
The Consumer should comply with the conditions of usage, transportation, storage, installation and
assembly, set by the accompanying documents.
The Manufacturer hereby guarantees that the products supplied thereby are free from
defects in workmanship and materials, provided operation and maintenance norms were observed
during the currently established warranty period. The Manufacturer's obligation under this warranty
is to repair or replace free of charge any defective electronic component being a part of a returned
product.
Products that broke down through the Manufacturer's fault during the warranty period will be
repaired free of charge. Otherwise the Consumer will be invoiced as per the current labor
remuneration rates and expendable materials cost.
Liability limitation right
The Manufacturer shall not be liable for the damage inflicted to the Consumer's property
because of the product breakdown in the process of its utilization.
Warranty period
The warranty period for the products made by Fastwel LLC is 36 months since the sale date
(unless otherwise provided by the supply contract).
The warranty period for the custom-made products is 60 months since the sale date (unless
otherwise provided by the supply contract.
Limitation of warranty obligations
The above warranty obligations shall not be applied:
To the products (including software), which were repaired or were amended by the
employees, that do not represent the manufacturer. Exceptions are the cases where the
customer has made repairs or made amendments to the devices in the strict compliance with
instructions, preliminary agreed and approved by the manufacturer in writing;
To the products, broken down due to unacceptable polarity reversal (to the opposite sign)
of the power supply, improper operation, transportation, storage, installation, mounting or
accident.
Procedure of device returning for repairs
Sequence of activities when returning the products for repairs:
Apply to Fastwel company or to any of the Fastwel's official representatives for the Product
Return Authorization;
Attach a failure inspection report with a product to be returned in the form, accepted by the
Manufacturer, with a description of the failure circumstances and symptoms;
Carefully package the product in the antistatic bag and carton box, in which the product
had been supplied. Then package the product in a safe container for shipping. Failure to
package in antistatic material will VOID all warranties.
The customer pays for shipping the product to Fastwel or to an official Fastwel
representative or dealer.
