Epson SC-R5000 Series Instructions de montage

User Self Repair Guide

CMP0302-00 EN

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incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to

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SC-R5000 Series/SC-R5000L Series User Self Repair Guide

Copyrights and Trademarks

Contents

Copyrights and Trademarks

Introduction

MeaningofSymbols........................4

Illustrations and Photos Used inthisGuide.......4

About Doing User Self Repair Work

Notes on Safety

Work Flow

How to Start in User Self Repair Mode

How to Do Diagnosis

DiagnosisProcedure.......................10

How to Do Cleaning (Heavy)................10

ReplacingandAdjustingthePrintHead

Preparation..............................11

NotesonHandling........................11

NotesonStorage........................11

NotesonOpening.......................11

CorrectlyHoldingthePrintHead...........11

DoNotTouchTheseAreas................12

HowtoRemove..........................12

HowtoInstall............................15

ProcessafterReplacement...................18

DisposingofUsedPrintHeads...............19

ConfirmtheAdjustmentResults..............19

Replace the Anti-Drying Caps

Preparation..............................21

ReplacementProcedure.....................21

Problem Solver

WhattoDoWhenaMessageIsDisplayed.......23

WhenaPrinterErrorOccurs.................24

SC-R5000 Series/SC-R5000L Series User Self Repair Guide

Contents

Introduction

Meaning of Symbols

Warning: Warnings must be followed

to avoid serious bodily

injury.

Caution: Cautions must be followed to

avoid bodily injury.

Important: Important must be followed

to avoid damage to this

product.

Note: Notes contain useful or

additional information on

the operation of this product.

UIndicates related content.

Illustrations and Photos

Used in this Guide

The illustrations or photos may differ slightly from the

model you are using. Please be aware of this when using

the manual.

SC-R5000 Series/SC-R5000L Series User Self Repair Guide

Introduction

About Doing User Self Repair Work

What is User Self Repair Work

In this manual, starting this unit in Self Repair mode to perform diagnostics and then replace User Self Repair parts is

known as "User Self Repair Work".

When should I do this?

Standard clogged nozzles can be cleared with a simple procedure.

See the printer's manual in advance to fix the problem.

Regions other than North America and Latin America

See "Troubleshooting & Tips" in the Online Manual.

North America

To view user manuals, visit the support site for your region and search for your product.

❏https://www.epson.com/support (U.S.)

❏http://www.epson.ca/support (Canada)

Latin America

To view user manuals, visit the support site for your region and search for your product.

❏http://www.latin.epson.com/support (Caribbean)

❏http://www.epson.com.br/suporte (Brazil)

❏http://www.latin.epson.com/soporte (other regions)

User Self Repair operations should only be performed if the following issues persist even after taking corrective action.

❏Head Cleaning causes other nozzles to become clogged.

❏Nozzles are clogged on the area of the paper where printing starts.

❏Nozzles become clogged when printing high-density areas.

Only replace User Self Repair parts when the diagnosis determines that you need to replace the Print Head or the

anti-drying caps.

SC-R5000 Series/SC-R5000L Series User Self Repair Guide

About Doing User Self Repair Work

Important:

Perform User Self Repair work within the following temperature and humidity ranges.

15 to 30˚C (59 to 86˚F) 20 to 80%

SC-R5000 Series/SC-R5000L Series User Self Repair Guide

About Doing User Self Repair Work

Notes on Safety

This section lists precautions that must be taken to use the product safely and prevent damage to property or injury to

operators or others.

Regions other than North America and Latin America : In addition, be sure to read the "Safety Instructions" in the

Setup Guide (booklet) or the Safety Instructions (booklet), which is a separate manual.

North American and Latin American users: In addition, be sure to read the safety instructions in the online

Notices.

Warning

Do not replace User Self Repair parts without having been trained for User Self Repair.

An electric shock or injury could occur.

SC-R5000 Series/SC-R5000L Series User Self Repair Guide

Notes on Safety

Work Flow

1. Start the printer in User Self Repair Mode

U“How to Start in User Self Repair Mode” on page 9

2. Run Diagnosis from the Repair Menu

Take measures according to the diagnostic results. In some cases, you may not need to replace the Self Repair parts, you may only

need to perform Cleaning (Heavy) or clean the anti-drying caps.

U“How to Do Diagnosis” on page 10

When the diagnosis indicates that the

Print Headneeds to be replaced

Perform either according to the results of the anti-drying caps

diagnosis

3. Replace the Print Head, and

continue to adjust the Print Head

U“Replacing and Adjusting the Print

Head” on page 11

3. Clean the anti-drying caps

UUser's Guide (Online Manual)

3. Replace the anti-drying caps

U“Replace the Anti-Drying Caps” on

page 21

SC-R5000 Series/SC-R5000L Series User Self Repair Guide

Work Flow

How to Start in User

Self Repair Mode

Check that the printer's power is off.

While holding down the [ ] and [ ]

buttons on the control panel, press and hold the

Pbutton for approximately 10 seconds.

When the following screen is displayed, release

all of the buttons and press OK.

Starting is successful if User Self Repair Mode

appears in the upper left of the screen, as in the

illustration.

If it does not appear, turn off the power and redo

the procedure from step 2.

SC-R5000 Series/SC-R5000L Series User Self Repair Guide

How to Start in User Self Repair Mode

How to Do Diagnosis

Diagnosis Procedure

Start the printer in User Self Repair Mode.

U“How to Start in User Self Repair Mode” on

page 9

Press in the order of (menu) - Maintenance -

Repair Menu - Diagnosis.

Press Start.

Wait until the diagnosis results appear on screen.

The diagnosis results appear on screen.

Scroll down the screen to check the diagnosis

results for the anti-drying caps and the Print

Head.

When Cleaning (Heavy) needs to be executed

Make a note of the rows that need cleaning. Press

Close to exit Diagnosis, and then perform

Cleaning (Heavy).

U“How to Do Cleaning (Heavy)” on

page 10

When Head Cleaning does not need to be

executed

Press Done to check the diagnostic results. Take

measures according to the diagnostic results.

When the Print Head needs to be replaced

U“Replacing and Adjusting the Print Head”

on page 11

When the anti-drying caps need to be cleaned

UUser's Guide (Online Manual)

When the anti-drying caps need to be replaced

U“Replace the Anti-Drying Caps” on

page 21

How to Do Cleaning

(Heavy)

Press (Home), and then press in the order of

(menu) - Maintenance - Head Cleaning -

Cleaning (Heavy).

Select the rows that you noted needed cleaning

when you executed Diagnosis.

Selecting All Nozzles cleans all the rows.

Check the message, and then press Start.

Cleaning starts. When cleaning is finished, we

recommend that you select Yes on the

confirmation screen, and then print a nozzle

check pattern (Standard) to confirm that the

clogging has been eliminated.

If clogging is cleared

Go to step 4.

If clogging is not cleared

Return to step 1, select Cleaning (Heavy) again,

and execute cleaning for the rows that have gaps

in the check pattern.

If the clogs are not cleared after executing

Cleaning (Heavy) 2 times, execute Diagnosis

again.

U“Diagnosis Procedure” on page 10

Turn off the power to the printer, and start it

normally.

Send an actual print job to confirm if the print

results are improved.

Important:

Print jobs cannot be received while in User Self

Repair Mode. Be sure to restart in the normal

way before you send a print job.

If the print results are not improved, execute

Diagnosis again.

U“Diagnosis Procedure” on page 10

SC-R5000 Series/SC-R5000L Series User Self Repair Guide

How to Do Diagnosis

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