Epson AcuLaser C7000 Manuel utilisateur

Ready and Error Lights (1/1)

EPSON AcuLaser C7000 Quick Reference

Ready and Error Lights

The ready (green) and error (red) lights on

the top of the printer may be the first

indication of trouble. The status of the lights,

on, off, or flashing, indicates the status of

your printer as described below.

The Status Alert window in the EPSON

Status Monitor 3 utility indicates what type

of error has occurred and offers you a

possible solution. Look through this section

to find the kind of problem you have, then

try the recommended solutions in the order

they are presented until your problem is

solved.

Note:

If the problem remains after trying the

suggestions in this section, contact your dealer

for assistance.

ON Flashing

Flashing slowly OFF

Lights Printer Status

Printer’s power is turned off.

Printer is ready for printing, in

stand-by mode, or printing a job.

Warning indicated for items other

than consumables. To get current

information about the printer,

check the EPSON Status Monitor 3

utility.

Printer is warming up, receiving

data, or adjusting for printing.

ready light

error light

A consumable product is almost

used up. Check the alert message

on the EPSON Status Monitor 3

utility and replace the

consumable with a new one.

There is an error that can be easily

remedied. Check the alert

message on the EPSON Status

Monitor 3 utility for a solution.

The cover of the printer is open,

the printer is out of paper, or paper

is jammed in the printer. When

printing with the duplex unit, make

sure that the paper size setting is

correct.

Flashing

simultaneously

Memory module is not installed or

installed incorrectly in the S0 slot.

See “Memory Module” in the

Reference Guide.

Reference Guide.Reference Guide.

Reference Guide.

A protocol error has occurred. Try

turning off the printer and then

turning it back on. If this does not

clear the error, contact your

dealer or a qualified service

person.

Flashing

alternately

An error has occurred. Try turning

off the printer and then turning it

back on. If this does not clear the

error, contact your dealer or a

qualified service person.

Clearing Jammed Paper (1/8)

EPSON AcuLaser C7000 Quick Reference

Clearing Jammed Paper

When paper is jammed in the printer, the

EPSON Status Monitor 3 utility provide alert

messages.

Precautions for clearing jammed

paper

Be sure to observe the following points when

you clear jammed paper:

❏Do not remove jammed paper by force.

Torn paper can be difficult to remove

and might cause other paper jams. Pull

it gently in order to avoid tearing.

❏Always try to remove jammed paper

with both hands to avoid tearing it.

❏If jammed paper is torn and remains in

the printer, or if paper is jammed in a

place not mentioned in this section,

contact your dealer.

wWarning:

❏Be careful not to touch the fuser,

which is marked CAUTION! HIGH

TEMPERATURE, or the surrounding

areas. If the printer has been in use,

the fuser and the surrounding areas

may be very hot.

❏Do not insert your hand deep into the

fuser unit (unit B) as some

components are sharp and may cause

injury.

Paper Jam - the Lower Cassette

This section describes how to clear paper

jams from the printer’s standard and

optional lower cassettes. The procedure is

the same for all lower cassettes.

Follow these steps to clear paper jams in the

lower cassettes. The illustrations show the

standard lower cassette.

1. Pull the lower cassette out slowly until it

stops. Be careful not to tear the jammed

paper.

2. Remove any jammed or crumpled

paper.

Note:

If paper is torn, be sure to remove all torn

pieces.

Clearing Jammed Paper (2/8)

EPSON AcuLaser C7000 Quick Reference

3. Remove the stack of paper from the

cassette.

4. Tap the stack of paper on a flat surface to

even out the edges, then reinsert it into

the lower cassette. Be sure the paper is

evenly aligned and the top of the stack is

below the metal retaining clip and the

maximum paper mark.

5. Push the lower cassette back into the

printer.

When the paper jam is cleared completely

and the lower cassette is pushed back into

the printer, the jammed page’s print data is

automatically reprinted.

Paper Jam - MP tray

Follow these steps to clear paper jams at the

MP tray.

1. Pull the jammed paper out gently.

cCaution:

If the jammed paper is visible deep

inside the MP tray, do not pull the

paper. Pull out the paper path unit to

remove the jammed paper.

2. Remove and tap the remaining paper

stack on a flat surface to even out the

edges before reloading it into the MP

tray.

Paper Jam - Cover A (Jam A)

Follow these steps to clear paper jams in the

output path cover.

1. Open the output path cover on the left

side of the printer.

2. Remove any jammed paper gently with

both hands. Be careful not to tear the

jammed paper.

Note:

❏Always try to remove jammed paper

with both hands to avoid tearing it.

❏If paper is torn, be sure to remove all torn

pieces.

Clearing Jammed Paper (3/8)

EPSON AcuLaser C7000 Quick Reference

3. Close the output path cover.

When the paper jam is cleared completely

and the output path cover (cover A) is

closed, the jammed page’s print data is

automatically reprinted.

Paper Jam - Cover B (Jam B)

Follow these steps to clear paper jams in the

fuser unit.

1. Pull the fuser unit out gently until it

stops. Be careful not to tear the jammed

paper.

wWarning:

Do not insert your hand deep into the

fuser unit (unit B) as some

components are sharp and may cause

injury.

2. Pull the lever up to release the paper

path.

wWarning:

Do not touch the fuser, which is

marked CAUTION! HIGH

TEMPERATURE, or the surrounding

areas. If the printer has been in use,

the fuser and the surrounding areas

may be very hot.

3. Turn the knob in the fuser unit to eject

the jammed paper.

Clearing Jammed Paper (4/8)

EPSON AcuLaser C7000 Quick Reference

4. Gently remove the jammed paper with

both hands. Be careful not to tear the

jammed paper.

Note:

❏Be sure to remove the jammed paper by

pulling it upward.

❏If paper is torn, be sure to remove all torn

pieces.

If the Duplex Unit is attached, follow the

next step. If you see the paper remains

but cannot remove it, open the cover and

remove the paper as shown below.

5. Make sure that jammed paper is not

remains inside the fuser unit.

6. Push the fuser unit back into the printer

firmly.

When the paper jam is cleared completely

and the fuser unit (unit B) is pushed back

into the printer, the jammed page’s print

data is automatically reprinted.

Paper Jam - Unit C (Jam C)

Follow these steps to clear paper jams in the

paper path unit.

1. Pull the paper path unit out until it stops.

2. Lift the cover inside the paper path unit

by its handle.

Clearing Jammed Paper (5/8)

EPSON AcuLaser C7000 Quick Reference

3. Gently remove the jammed paper with

both hands.

Note:

If paper is torn, be sure to remove all torn

pieces.

4. Check if jammed paper is left at the

bottom of the paper pathunit. If you find

any jammed paper, gently remove it

with both hands.

5. Lower the cover inside the paper path

unit.

6. Push the paper path unit back into the

printer firmly.

When the paper jam is cleared completely

and the paper path unit (unit C) is pushed

back into the printer, the jammed page’s

print data is automatically reprinted.

Paper Jam - Cover D (Jam D)

Follow these steps to clear paper jams in the

paper cassette cover.

1. Open the paper cassette cover (cover D).

Clearing Jammed Paper (6/8)

EPSON AcuLaser C7000 Quick Reference

2. Gently remove the jammed paper with

both hands. Be careful not to tear the

jammed paper.

3. Close the paper cassette cover.

When the paper jam is cleared completely

and the paper cassette cover (cover D) is

closed, the jammed page’s print data is

automatically reprinted.

Note:

If you cannot find any jammed paper in this

cover, check the optional Duplex Unit’s inverter

cover (cover F), then its main unit (unit G).

Paper Jam - Cover E (Jam E)

Follow these steps to clear paper jams in the

optional Large Capacity Paper Unit.

1. Open the cover (cover E) on the right

side of the optional Large Capacity

Paper Unit.

2. Gently remove the jammed paper with

both hands. Be careful not to tear the

jammed paper.

3. Close the cover.

When the paper jam is cleared completely

and the cover on the right side of the Large

Capacity Paper Unit (cover E) is pushed back

into the printer, the jammed page’s print

data is automatically reprinted.

Clearing Jammed Paper (7/8)

EPSON AcuLaser C7000 Quick Reference

Paper Jam - Cover F (Jam F)

Follow these steps to clear paper jams in the

Duplex Unit’s inverter cover.

1. Open the Duplex Unit’s inverter cover

(cover F) on the left side of the printer.

2. Gently remove the jammed paper inside

the inverter cover.

Note:

If paper is torn, be sure to remove all torn

pieces.

3. Close the inverter cover.

When the paper jam is cleared completely

and the Duplex Unit’s inverter cover (cover

F) is closed, the jammed page’s print data is

automatically reprinted.

Note:

If you cannot find any jammed paper in this

cover, check the paper cassette cover (cover D),

then the optional Duplex Unit’s main unit (unit

G).

Paper Jam - Unit G (Jam G)

Follow these steps to clear paper jams in the

optional Duplex Unit’s main unit.

cCaution:

Be sure to pull out the Duplex Unit’s

main unit after checking if the jammed

paper is in the paper cassette cover (cover

D) or the Duplex Unit’s inverter cover

(cover F). If you pull out the main unit

first, the paper jam may occur.

1. Pull the main unit of the optional Duplex

Unit out until it stops.

2. Gently remove the jammed paper with

both hands. Be careful not to tear the

jammed paper.

Clearing Jammed Paper (8/8)

EPSON AcuLaser C7000 Quick Reference

Note:

If paper is torn, be sure to remove all torn

pieces.

3. Push the main unit of the Duplex Unit’s

main unit back into the printer.

When the paper jam is cleared completely

and the Duplex Unit’s main unit (unit G) is

pushed back into the printer, the jammed

page’s print data is automatically reprinted.

Removing the main unit

If you cannot remove the jammed paper

using the previous procedures, remove the

Duplex Unit’s main unit.

Follow the instruction below to remove the

Duplex Unit’s main unit.

Push the main unit slightly backward, then

remove the main unit by pulling it toward

you while pushing down both levers.

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