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Service
All EDL Chiropractic instruments are constructed of the highest grade of
materials available, and are subjected to rigorous testing and calibration
procedures before leaving our facility. However if the need for repair
arises, as the original manufacturer of Nervo-Scope® and Analagraph®
Chiropractic instruments we offer ongoing customer support and repair/
calibration services. Due to FDA regulations, Nervo-Scope® repairs are
only completed at our APPROVED REPAIR FACILITIES (one located in VA in the
USA, and one located in Buenos Aires South America), by one of our trained
technicians.Beforesendingyourscopeinforservice,werecommendrst
trying reset your scope. If returning for service, include a completed Repair
Form inside the case with your scope. Use ample packaging to prevent
further damage in transit. Send the scope inside a corrugated container
with at least 3” of packaging around all sides of the instrument (including
the top and bottom). Label the outside of the package “Fragile – Handle
with Care” and insure for the full value of the instrument. The manufacturer
accepts no responsibility for damages or loss during transit.
Note: Tampering with the instrument may cause additional or more severe
damage, and will void the warranty.
Important: When sending instruments in for service, you must include a
completedRepairFormwithfullcontactinformationandspecicdetails
as to the nature of the repair service required. Print a Repair Form online at
Send instruments to:
Electronic Development Labs, Inc.
Attn: Repairs & Calibration
244 Oakland Dr.
Danville, VA 24540 USA
AllNervo-Scope®salesarenalandreturnsarenotaccepted.EDL
manufactures the Nervo-Scope® however we are not able to provide
instructions on how to use the scope.
CE Certication on Nervo-Scope®
TheNervo-Scope®conformstothefollowingspecications:
Emissions: EN 61326-1:2006:
EN61000-3-2:2006 +A1:2009 +A2:2009, EN61000-3-3:1995 + A1:2001
Immunity: EN 61326-1:2006:
EN 61000-4-2:1995 + A1:1998 + A2:2001, EN61000-4-3:2002,
EN 61000-4-4:2004, EN61000-4-5:1995 + A1:2001, EN61000-4-6:1996 + A1:2001,
EN61000-4-8:1993 + A1:2001, EN61000-4-11:2004
Warranty
Please complete the included Warranty Card and return by USPS, or
complete the Warranty Submission online at...
https://edl-inc.com/chiropractic-warranty-submission-form/
Electronic Development Labs, Inc. (EDL) warrants this product to be free from
defects in material and workmanship under normal use and service for a
period of two years. This warranty extends only to the original purchaser (a
purchase from EDL or recognized EDL distributor is an original purchaser).
This warranty does not apply to: (1) cosmetic damage, such as scratches,
nicks and dents; (2) consumable parts, such as batteries, unless product
damage has occurred due to a defect in materials or workmanship; or (3)
damagecausedbyaccident,abuse,misuse,water,ood,re,orotheracts
of nature or external causes. In addition, EDL reserves the right to refuse
warranty claims against products or services that are obtained and/or
used in contravention of the laws of any country. Should EDL be unable
to repair or replace the product within a reasonable amount of time, the
purchaser’s exclusive remedy shall be a refund of the purchase price upon
return of the product. In the event of failure of a product covered by this
warranty, EDL will repair the instrument when it is returned by the purchaser,
freight prepaid, to our manufacturing facility within the applicable warranty
period. Repairs or replacements will be made without charge and with
return freight paid by EDL, unless the failure was caused by misuse, neglect,
accident, or abnormal conditions of operation or storage, in which case
repairs will be billed at a reasonable cost. In such cases, an estimate will be
submitted before work is started, if requested. The foregoing warranty is in
lieu of all other warranties, expressed or implied, including but not limited