10
Arrow on Spindle Hub & Split Pin:
The arrow on the spindle hub must point in the direction of the
handle (point in direction of hinges)
If this step is missed and the arrow is pointing:
Upwards: Whilst outside, the deadbolt won't throw when lever is
lifted up.
Opposite: The E-LOK will appear to stay unlocked permanently.
If you are experiencing these symptoms please ensure the arrow
alignment is correct + split pin is installed.
If your E-LOK was working fine for 4-12 weeks and now won't
open from the outside, the Split Pin may have not been
installed. To test:
Open door from inside, lift the inside handle up, check if deadbolt
has thrown. Holding the outside handle, lift the outside handle up,
check if deadbolt has thrown. If the deadbolt throws with the
inside handle and not the outside handle, the Split Pin was not
installed.
9 - S e r i e s