DuraLabel 900 Manuel utilisateur
USER’S GUIDE
Graphic Products, Inc. |800.788.5572
DuraLabel.com |GraphicProducts.com
9000
Minimum System Requirements
Operating System: Windows 2000 SP4, XP SP2, Vista, 7
Memory: 128 MB RAM
Hard Drive: 100 MB
Additional Requirements: IT Administrator Privileges
Supplies
DuraLabel supplies and the DuraLabel®9000 printer have been optimized for
compatibility and print quality. Use only DuraLabel supplies from Graphic Products
with your DuraLabel 9000 printer.
©2008 - 2013 Graphic Products, Inc. All Rights Reserved
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INTRODUCTION
1. Introduction
Congratulations on the purchase of your DuraLabel 9000 thermal transfer printer.
This guide will have you printing professional-quality labels and signs in no time!
The DuraSuite Labeling Software included with your printer expands your creative
abilities, simplifies safety compliance and lets you produce labels and signs for
virtually any application. Refer to the enclosed DuraSuite Labeling Software User’s
Guide for complete information.
Call us at 800.788.5572 with any questions about your DuraLabel 9000 printer.
We’re here to help with all your label and sign-making needs.
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CONTENTS
2. Table of Contents
1. Introduction ............................................................................................................... 1
2. Table of Contents ...................................................................................................... 2
3. Warranty..................................................................................................................... 4
4. Loading the Printer ................................................................................................... 5
4.1 Printer Parts........................................................................................................... 5
4.2 Supplies ................................................................................................................. 6
4.3 Loading Vinyl Supply ............................................................................................. 6
4.4 Printer Ribbon Parts.............................................................................................. 9
4.5 Loading Ribbon ...................................................................................................10
5. Connecting the Printer ...........................................................................................13
5.1 Inserting the Installation CD...............................................................................13
5.2 Using a USB Cable ..............................................................................................13
5.3 Using a Parallel Cable.........................................................................................15
5.4 Upgrading a Driver ..............................................................................................18
6. Configuring Printer Drivers..................................................................................... 19
6.1 Continuous Vinyl Printing Instructions...............................................................19
6.2 Die-Cut Label Printing Instructions ....................................................................20
6.2.1 Label Supply Calibration..........................................................................20
6.2.2 Driver Settings..........................................................................................20
6.2.3 Media Sensor Adjustment for Die-Cut Labels with Headers ................ 21
6.2.4 Media Sensor Adjustment for RTK Color Bar Die-Cut Labels...............22
6.3 B Mark Label Printing Instructions ....................................................................22
6.3.1 Label Supply Calibration..........................................................................22
6.3.2 Driver Settings..........................................................................................23
6.3.3 Adjusting the B Mark Media Sensor.......................................................23
6.4 Cutting Labels in Intervals..................................................................................23
6.5 Adjusting Print Speed ......................................................................................... 24
6.6 Adjusting Darkness ............................................................................................. 24
7. Installing DuraSuite Labeling Software ................................................................24
8. Label Creation ......................................................................................................... 25
8.1 Label Creation with Your Word Processor .........................................................25
8.1.1 Using Templates.......................................................................................25
8.1.2 Setting up a Microsoft Word Document.................................................25
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CONTENTS
9. Label Design ............................................................................................................ 26
9.1 Text Boxes ............................................................................................................26
9.1.1 Changing Text Box Size............................................................................26
9.1.2 Positioning Text Boxes ............................................................................. 27
9.2 Graphics...............................................................................................................28
9.3 Barcodes..............................................................................................................29
9.3.1 Activating dBest Barcodes Toolbar Template in Microsoft Word..........29
9.3.2 Using the dBest Barcodes Toolbar .........................................................30
9.3.3 Creating a Barcode Using the dBest Barcodes Toolbar........................30
9.4 Merging Information, Sequencing Labels .........................................................30
9.4.1 Creating an Excel Spreadsheet...............................................................30
10. Configuring Ethernet Card ...................................................................................35
10.1 Setting an Ethernet Port using the Diagnostic Tool .......................................35
10.2 Installing a Driver for the Ethernet Port ..........................................................35
10.3 Manually Configuring the IP Address ..............................................................38
10.4 Setting a Static IP .............................................................................................38
11. Cleaning and General Maintenance ................................................................... 39
11.1 Print Head..........................................................................................................39
11.2 Cutter .................................................................................................................40
11.3 Platen Roller ...................................................................................................... 41
12. Troubleshooting..................................................................................................... 42
12.1 Speckles Appear Throughout Label.................................................................42
12.2 Solid Printed Line Appears Across Entire Label .............................................42
12.3 Fading of Text/Graphics Occurs During Printing ............................................42
12.4 Hash Marks Appear Throughout Printing........................................................42
12.5 Unprinted Horizontal Lines Appear..................................................................43
12.6 LED Flashes Between Green “ON-LINE” and Red “ERROR”..........................43
12.7 Printer is Printing Labels but not Cutting Them .............................................43
12.8 Receive a "No Ribbon" Error Message ............................................................44
12.9 Receive a "No Paper" or "Paper Jam" Error Message ....................................44
12.10 Printer Cuts Labels Off-Center or into the Next Label..................................45
12.11 Wrinkles Appear on Half of Label..................................................................45
13. Specifications........................................................................................................ 48
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WARRANTY
3. Warranty
Graphic Products DuraLabel printers are warrantied
to be free from defects in materials or workmanship
for a period of three years from the date of purchase.
Within this period, Graphic Products, Inc. will, at its
sole option, repair or replace any components which
fail in normal use. Such repairs or replacement will be made at no charge to the
purchaser for parts or labor, provided that the purchaser shall be responsible for
any transportation cost. This warranty does not cover loss, damages from accident,
or equipment or parts which have been misused, altered, neglected, carelessly
handled, used for purpose other than those for which the printer was manufactured,
or damages resulting from unauthorized service.
NOTE: Repairs have a 90 day warranty. If the unit sent in is still under its original
warranty, then the new warranty is 90 days or to the end of the original warranty,
depending upon which is longer.
The Warranties and remedies contained herein are exclusive and in lieu of all other
warranties whether express, implied or statutory, including any liability arising under
any warranty of merchantability or fitness for a particular purpose, statutory or
otherwise. This warranty gives the purchaser specific legal rights, which may vary
from state to state.
In no event shall Graphic Products be liable for any incidental, special, indirect or
consequential damages, whether resulting from the use, misuse or inability to use
the product for any reason including defect. Some states do not allow the exclusion
of incidental or consequential damages, so the above limitation may not apply in all
areas.
Graphic Products retains the exclusive right within all warranty periods to repair,
replace the product or offer a full refund of the purchase price at its sole discretion.
Such remedy shall be the purchaser’s sole and exclusive remedy for any breach of
warranty.
General maintenance and cleaning of the DuraLabel printer is the purchaser’s
responsibility and is not covered by the warranty. Expendable items or parts such as
label supply and ribbon are not covered by this warranty.
NOTE: Some DuraLabel printers require specific preparation such as removal of
battery or power supply before shipping. Please contact your Graphic Products
representatives to ensure correct return procedure: call 800.788.5572 or visit
www.GraphicProducts.com. Graphic Products, Inc. shall not be responsible for any
loss or damages incurred during shipping.
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LOADING THE PRINTER
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4. Loading the Printer
DuraLabel ribbon and vinyl supplies have been optimized for compatibility and print
quality. Only authorized DuraLabel supplies from Graphic Products will print correctly
in the DuraLabel 9000 printer.
An instructional video demonstrating how to load DuraLabel ribbon and supplies is
included on your installation CD.
4.1. Printer Parts
FIGURE 1 DuraLabel 9000 Printer Parts
A. Media Sensor (green)
B. Printed Label Opening
C. Print Head
D. Platen Roller (black)
E. Print Head Mechanism
F. Print Head Release Lever (green)
G. Adjustable Media Guides (white)
H. Media Guide Bar (metal)
I. Supply Bar
J. Supply Guides
K. Adjustable Pressure Knobs (green)
L. Printer Cover
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LOADING THE PRINTER
4.2 Supplies
The DuraLabel 9000 ribbon and other media have been optimized for compatibility
and print quality. Only authorized supplies from Graphic Products will print correctly
in the DuraLabel 9000.
4.3 Loading Vinyl Supply
Always turn the printer OFF when loading supplies. Always wait at least
5 seconds before turning power back ON.
NOTE: Watch a demonstration of supply loading,
viewable from your DuraLabel 9000 CD or at
DuraLabel.com/duralabel-videos.
A. Open the printer cover by lifting up on the handle.
B. Push the green print head release lever to pop up
the print head mechanism.
C.
Handle on
Printer Cover
Print Head
Print Head Mechanism
Print Head
Release Lever
FIGURE 2 Print head mechanism in the upright position
Supply Guide
Supply Bar
FIGURE 3 Supply guides on supply bar
Remove and set aside the outside supply guide from the supply bar.
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LOADING THE PRINTER
FIGURE 4 The inside supply guide is set for 6"
label supply.
Adjustable Media
Guides (white)
Platen Roller
Print Head Mechanism Supply Guides
Supply Bar
Media
Guide Bar
D. Adjust the inside supply guide to cover the
number corresponding to the size of label
supply being loaded (see photo below).
E. Place the label supply onto the supply bar.
NOTE: Label supply should roll over the top
and toward the front of the printer.
F. Fit the outside supply guide onto the label bar, against the label supply but with
enough room for the label supply to rotate with ease.
Supply Guides
Supply Bar
Label Stock/Vinyl Supply
FIGURE 5 Loaded supply and outside supply guide placed on supply bar
FIGURE 6 Loaded vinyl supply moving right to left.
G. Pull the leading edge of the label supply and thread it under the media guide bar
and through the adjustable media guides.
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LOADING THE PRINTER
H. Pull the label supply over the black platen roller and through the printed label
opening.
NOTE: Make sure the label supply threads under the green media sensor, located
under the print head.
FIGURE 7 Vinyl properly loaded
FIGURE 8 Adjustable media guides tted to width of vinyl supply
Adjustable Media Guides (white)
FIGURE 9 Guide tted correctly FIGURE 10 Guide not tted correctly
I. Move the adjustable media guides to fit the width of the label supply, securing the
label supply in place.
Media Guide BarPrinted Label Opening Platen Roller (black)Media Sensor (green)
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