Digital Check ReceiptNOW Elite Manuel utilisateur

Digital Check ReceiptNOWTM Elite User Manual

ReceiptNOWTM Elite

USER MANUAL

October 2019

8227 4813-003

Digital Check ReceiptNOWTM Elite User Manual

NO WARRANTIES OF ANY NATURE ARE EXTENDED BY THIS DOCUMENT. Any product or related

information described herein is only furnished pursuant and subject to the terms and conditions of a duly

executed agreement to purchase or lease equipment or to license software. The only warranties made by Digital

Check Corp., if any, with respect to the products described in this document are set forth in such agreement.

Digital Check cannot accept any financial or other responsibility that may be the result of your use of the

information in this document or software material, including direct, special, or consequential damages.

You should be very careful to ensure that the use of this information and/or software material complies with the

laws, rules, and regulations of the jurisdictions with respect to which it is used. The information contained herein

is subject to change without notice. Revisions may be issued to advice of such changes and/or additions.

Notice to U.S. Government End Users: This is commercial computer software or hardware documentation

developed at private expense. Use, reproduction, or disclosure by the Government is subject to the terms of

Digital Check standard commercial license for the products, and where applicable, the restricted/limited rights

provisions of the contract data rights clauses.

FCC Statement

The statement below is included in this document to comply with a Federal Communications Commission (FCC)

regulation. The FCC is an agency of the United States government; thus, the statement below applies to

computing equipment installed in the United States of America. Digital Check is taking appropriate steps to be

in compliance with FCC regulations and similar regulations of other countries.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to

part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates uses and can radiate radio frequency energy

and, if not installed and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a particular installation. If

this equipment does cause harmful interference to radio or television reception, which can be determined by

turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the

following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Caution

Changes or modifications not expressly approved by Digital Check could void your authority to operate this

equipment.

Canadian Regulatory Statement

CAN ICES-3 (B)/NMB-3(B)

Digital Check ReceiptNOWTM Elite User Manual

VCCI Regulatory Statement

Trademarks

Digital Check is a registered trademark licensed to Digital Check Corp. in the United States and other countries.

SmartSource is a registered trademark of Digital Check Corp. ReceiptNOW is a trademark of Digital Check Corp.

All other brands and products referenced in this document are acknowledged to be the trademarks or registered

trademarks of their respective holders.

Digital Check ReceiptNOWTM Elite User Manual

Contents

FCC STATEMENT..................................................... 1

CAUTION................................................................... 1

CANADIAN REGULATORY STATEMENT.............. 1

VCCI REGULATORY STATEMENT ........................ 2

TRADEMARKS.......................................................... 2

1 SUMMARY.............................................................. 3

1.1 BRIEF INTRODUCTION .......................................... 3

1.2 MAIN FEATURES .................................................. 3

2 TECHNICAL SPECIFICATIONS........................... 4

2.1PRINTER TECHNICAL SPECIFICATIONS ................... 4

2.2 CUTTER TECHNICAL SPECIFICATIONS.................... 5

2.3 PRINTING CONSUMABLE MATERIAL TECHNICAL

SPECIFICATIONS ........................................................ 5

2.4 PRINT POSITION................................................... 6

3 APPEARANCE AND COMPONENTS.................... 7

4 PRINTER INSTALLATION.................................... 8

4.1 UNPACKING THE PRINTER..................................... 8

4.2 PRINTER INSTALLATION ....................................... 9

4.3 PRINTER POWER CONNECTION.............................. 9

ATTENTION：............................................................ 9

4.4 CONNECTING INTERFACE CABLE .......................... 9

4.5 PAPER ROLL INSTALLATION AND PRINT CHECK...... 9

4.6 PRINTER POWER ON AND SELF TEST......................11

4.7 ETHERNET IPADDRESS CONFIGURATION..............11

5 JK-W03 MODULE HTTP WEB .............................21

5.1 OVERVIEW..........................................................21

5.2 INTERFACE STATUS .............................................23

5.3 PRINT STATUS .....................................................23

5.4FIRMWARE UPDATE .............................................23

5.5 WIRED TCP/IP ...................................................20

6 PRINTER ROUTINE MAINTENANCE ................21

6.1 CLEARING JAMMED PAPER ..................................21

6.2 CLEAN PRINT HEAD AND ROLLER........................23

6.3 CLEAN PAPER SENSOR ........................................23

7 INTERFACE SIGNALS..........................................24

7.1 USB INTERFACE .................................................24

7.2 ETHERNET INTERFACE ...................................24

7.3 POWER INTERFACE DEFINITION ...........................25

8RECOVERING FROM ERRORS ...........................26

8.1 PRINTER DOES NOT WORK....................................26

8.2 ERROR INDICATOR LIGHT AND BUZZER ALARM –

SEE SECTION 7.3 FOR DESCRIPTIONS.........................26

8.3 INDICATOR LIGHT AND BUZZER INFORMATION ...26

8.4 TROUBLESHOOTING PRINTING PROBLEMS.............27

9 INSTALLATION OF SMARTSOURCE® ELITE..28

10 POWER MANAGEMENT....................................28

APPENDIX A: PARAMETER SETTING BY FEED

BUTTON....................................................................29

Digital Check ReceiptNOWTM Elite User Manual

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Safety Instruction

Before operating the printer, please read following notes carefully.

Safety warnings

Warning: Do not touch the cutter on the printer

Warning: Do not touch the print head and its surrounding parts during or just after printing as

the print head is hot.

Attention

1) Printer should be placed on a flat and stable location.

2) Leave enough space for operation and maintenance around the printer.

3) Printer should be kept away from water. Avoid direct sunlight, strong lights and heat.

4) Avoid getting water or conductive material (such as metal) into the interior of the printer. If this happens,

disconnect the printer power supply immediately.

5) Do not allow condensation to form on the surface of the printer. If condensation has formed, the printer

should not be powered on until the condensation has been eliminated.

6) Do not use or store printer in conditions of high temperature, high humidity or serious pollution.

7) Avoid placing printer in a location that would subject it to vibration or impact.

8) Connect the printer power cable to a properly grounded socket. Avoid using the same socket with large

motors or other devices which could cause power supply voltage fluctuations.

9) If the printer is not to be used for an extended period, unplug the power cord..

10) Do not attempt to print without paper. This will seriously damage the print rollers and thermal print

head.

11) To ensure print quality and product life use the recommended paper or the same quality of paper.

12) Turn off the printer power switch before plugging in or unplugging power or interface cables. Failure to

do so may damage the printer.

13) To maximize the life of the printer, it is suggested that users use the lowest level print density that

meets print quality requirements.

14) There are no user-serviceable parts inside the printer. Disassembling the printer will void the

warranty.

15) Keep this manual for reference.

Digital Check ReceiptNOWTM Elite User Manual

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1 Summary

1.1 Brief Introduction

ReceiptNOW Elite is a high-performance thermal printer which can be integrated with the Digital

Check SmartSource®Elite check scanner to save desk space. It can be used for a wide range of

financial transactions to print receipts, notes, vouchers ,financial slips and transaction list printing.

ReceiptNOW Elite uses front-end paper exit, drop-in paper replacement, and provides a custom

support platform for SmartSource®Elite scanners. The ReceiptNOW Elite detects print-head-in-place,

out of paper, paper low, and low supply voltage conditions. The standard data interface is USB 2.0. It

supports Standard Font A (12 × 24), Font B (9 × 17), Kanji Font A (24 × 24), Thai, Simplified Chinese,

Korean and other languages, supports multiple code pages to print, one-dimensional bar code :

UPC-A, UPC-E, CODE 39, CODE 93, CODE 128, EAN8, EAN13, ITF, CODABAR; two-dimensional bar

codes: PDF417, QR-CODE; using ESC / POS command set, automatic state return. With the user

Custom Sample function, users can set print format and fix content of printing by firmware settings.

Paper width can be set in a row, compatible with EPSON TM-88IV.

1.2 Main Features

◇Quiet, high-speed printing

◇Supports two-tone printing, watermark and gray level printing

◇Easy, drop-in paper loading

◇Easy to use and maintain

◇Paper width can be adjusted from 56-82.5mm

◇Supports full cut and partial cut

◇USB 2.0 interface/Ethernet interface (optional)

◇Compatible with ESC / POS commands or Windows Print

◇Paper-saving

◇Low power consumption design (minimum power consumption less than 1W). Automatically defaults to

‘sleep’ mode after 5 minutes of inactivity.

Digital Check ReceiptNOWTM Elite User Manual

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2 Technical Specifications

2.1 Printer Technical Specifications

Items

Parameter

Print method

Thermal print by line

Print resolution

203*180DPI

Print speed

Maximum print speed is 250mm/sec, two-color printing speed

100mm/sec, gray print speed 100mm/sec. Depending on print

content, the printer will automatically adjust print speed

Print Span Maximum is 80mm; paper width is from 56-82.5mm.

Paper type

Paper thickness is 0.06~0.10mm, Maximum paper roll OD is 83mm

Continuous thermal paper or thermal paper tags

Support Bar code type

Barcode 1D: UPC-A, UPC-E, CODE 39, CODE 93, CODE 128,

EAN8, EAN13, ITF, CODABAR

Barcode 2D symbols: PDF417, QR-CODE

Character support

U.S.A., France, Germany, U.K., Denmark I, Denmark II, Italy

Sweden, Spain I, Spain II, Japan, Norway, Latin America, Korean

etc. optional

Enlarge character

All characters can be enlarged from level 1-6 both in the horizontal

and vertical direction.

Character rotation

Four selectable print orientations(0°, 90°, 180°, 270°)

Paper detection

Photoelectric sensors (out of paper, paper low)

Front cover position detection Micro switch

Print head temperature

detection

Thermistor

Graphics processing Download bitmap Print bitmap directly

Download buffer size:

RAM:128KB

FLASH:512KB

Support bitmap mode, fast graphic

printing

Communication interface

USB 2.0 interface/Ethernet interface (optional)

Memory

FLASH Memory Capacity: Maximum 4MB;

SDRAM memory total capacity: Maximum 2MB;

Data receive buffer size: 64K, 4KB, 45 bytes selectable;

RAM bit map area: 128KB;

Area available to the user FLASH: 512KB;

Power

AC 110-240V 50/60 Hz, ~1.5A (Power supply)

DC 24V ± 5% average current 2.0A

Maximum instantaneous current 8A

Print head lifetime

Print head lifetime, thermal single color print : 100 Kilometers

Print head lifetime, thermal two color print: 50 Kilometers

Print duty `cycle: 12.5%

Operating temperature and

humidity

5°C-40°C (41°F-113°F). When used with a scanner, specification

of scanner may be different. Specification of scanner does not

modify specification of this product and vice-versa.

Relative humidity 20% -90% (40°C/104°F)

Storage temperature and

humidity

-40°C - 60°C (-40°F - 140°F)

, 10%~93% (40°C/104°F )

Dimensions

241mm × 146mm ×135mm (9.5in ×5.7in × 5.3in)

（

L×W×H

）

Digital Check ReceiptNOWTM Elite User Manual

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2.2 Cutter Technical Specifications

Item

Parameter

Note

Cutting method

Sliding blade

Cutting time

500ms

Cutter cuts for one time.

Cutting interval

30 cuts / min (maximum)

Type of paper 0.06~0.1mm

thermal paper or equivalent thickness

paper

Operating voltage

24VDC

Maximum operating current

1.2A

24VDC

Cutter lifetime

1.5 million times (0.06mm

thick paper)

*Includes full-cut, partial cut

Full cut: Completely severs paper

Partial cut: Partially severs paper, leaves cut end attached with tear-off tab

2.3 Printing Consumable Material Technical Specifications

2.3.1 Thermal Paper Parameters

Type ofPaper: Continuous thermal paper

Paper Feeding Method: Paper Roll

Paper Width: Maximum 80mm, width can be adjusted between 56-82.5mm

Paper Thickness: 0.06mm-0.1mm

Thermal Layer: External

Paper Roll Size: OD (Max)：83 mm

Inside Diameter (Min) 12.5mm

Recommended Paper：

Part Number Manufacturer

401095994 Digital Check

F240AC,F220-VP,FV230A1,

PA220AG,HP220A Mitsubishi Paper Mill CO., LTD

FD210,PD150R,PD160R OJI Paper CO., LTD.

F70NA FUJI PHOTO FILM CO., LTD

Attention：

Please use recommended paper or equivalent quality paper. The use of other types of paper may

affect print quality and print head life.

If the paper is contaminated by chemicals or oil, the paper may become discolored or printing

result may not be clear.

Do not scratch the thermal paper with any sharp or hard object. This may cause the printing to be

obscured or unclear.

All thermal printer paper will degrade and produce poor quality printing if exposed to temperatures

greater than 70°C (158°F), high humidity or strong light. Store thermal printer paper in a cool, dry

place and in its original wrapping until ready for use.

Digital Check ReceiptNOWTM Elite User Manual

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2.4 Print Position

2.4.1 Print Location On The Paper

L1 Maximum Paper Width：82.5±0.5mm

L2 Maximum Effective Print Width：80mm

L3 Distance from print head to left side of paper pocket (fixed width): 1.75±1mm

L4 Distance from print head to right side of paper pocket (fixed width): 1.75±1mm

L5 Left margin: Set by command (see Programming Manual), the printer default is 8mm

L6 Width of print area: Set by command (see Programming Manual), the printer default is 64mm

L7 Right margin: Set by command (see Programming Manual), the printer default is 8mm

Digital Check ReceiptNOWTM Elite User Manual

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3 Appearance and Components

1—Top Cover

2—Power Indicator Light- Indicates power status.

3—Error Indicator Light - Reports warning or error status

(such as out of paper, etc.). Indicator light

flashes. Under normal conditions, the light remains

off.

4—Paper Feed Button

Paper Feeder：If there are no errors or

warnings, pressing this button will feed

paper.

Print Configuration Function: To review

printer configuration settings - Hold

down this button at the same time while

turning on power. Printer will print the

configuration settings (such as print

length and width, print speed and other

settings).

5—Paper Pocket

6—Paper pocket width adjustment - Roll

thumbwheel to adjust the paper pocket

width. The range of adjustment is 56

~ 82.5mm

7—Out of paper sensor - continuously

detects presence of paper roll.

8—Roller

9—Cutter

10—Handle

11—Paper low sensor (inside the printer) -

Detects how much paper remains.

Error indicator flashing rapidly means

paper roll is low and needs to be

replaced soon. The printer will continue

to work until out of paper.

12—Ethernet Interface (optional)

13—USB Interface

14—Power Interface

15—Power Switch - Press “O” to turn off the

power, press“-”to turn on the power

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