Digiop D3D-2500 Manuel utilisateur

DIGIOP® 3D Camera

User Manual

Product: D3D-2500

Please read this manual before using your camera, and always follow the instructions for

safety and proper use. Save this manual for future reference.

DO_D3D-2500_CM

3/8/12

ii www.digiop.com

Revision History

Date Reason for Change

3/8/12 Initial release.

CAUTION

EQUIPMENT MODIFICATION

Equipment changes or modications not expressly approved by DIGIOP® could void the user’s authority to operate the

equipment and could create a hazardous condition.

LEGAL NOTICE

DIGIOP® products are designed to meet safety and performance standards with the use of specic DIGIOP®

authorized accessories. DIGIOP® disclaims liability associated with the use of non-DIGIOP® authorized accessories.

The recording, transmission, or broadcast of any person’s voice without their consent or a court order is strictly

prohibited by law.

DIGIOP® makes no representations concerning the legality of certain product applications such as the making,

transmission, or recording of video and/or audio signals of others without their knowledge and/or consent. We

encourage you to check and comply with all applicable local, state, and federal laws and regulations before

engaging in any form of surveillance or any transmission of radio frequencies.

Microsoft, Windows, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in

the United States and/or other countries. Other trademarks and trade names may be used in this document to

refer to either the entities claiming the marks and names or their products. DIGIOP, Inc. disclaims any proprietary

interest in trademarks and trade names other than its own.

No part of this document may be reproduced or distributed in any form or by any means without the express written

permission of DIGIOP, Inc.

3850 Priority Way South Drive, Suite 200, Indianapolis, IN 46240

Sales/Support: 1.877.972.2522

iiiDIGIOP® 3D Camera User Manual

Product EMC Compliance

This product has been tested and veried to comply with the following electromagnetic compatibility (EMC)

regulations.

Class A Equipment: This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment. This equipment generates, uses, and

can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause

harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause

harmful interference, in which case the user will be required to correct the interference at personal expense.

European Union Notice

This equipment complies with the requirements of the following EC Directives and carries the CE mark

accordingly:

• EMC Directive 89/336/EEC as amended by Directives 91/31/EEC and Directive 93/68

• EEC Low-Voltage Directive 73/23/EEC as amended by 93/68/EEC

Canadian Notice (Avis Canadien)

Class A Equipment: This Class A digital apparatus meets all requirements of the Canadian Interference-Causing

Equipment Regulations.

Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le materiel brouilleur du

Canada.

ROHS Compliance

This product is RoHS compliant.

VERIFICATION, CERTIFICATION AND COMPLIANCE STATEMENTS

iv www.digiop.com

TABLE OF CONTENTS

Table of Contents

SECTION 1 Overview ..........................................................................1

1.1 Controls and Indicators ...............................................................1

1.1.1 LED Light Functions .............................................................2

1.1.2 GPIO panel .....................................................................2

1.2 Functional description ................................................................3

1.2.1 Default Conguration Parameters .................................................3

1.2.2 Saving Conguration Settings in the DIGIOP® 3D camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

1.2.3 DIGIOP® 3D camera and Oracle® Java™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

1.2.4 Data Quality ....................................................................4

1.2.5 XML Metric Data Delivery .........................................................5

1.2.6 Data Buering ..................................................................5

1.2.7 Shopping Cart and Object Filtering .................................................5

1.2.8 Shopping Cart and Child Filtering ..................................................6

1.2.9 Tall Object Filtering ..............................................................7

SECTION 2 Installation ........................................................................9

2.1 Setting the DIGIOP® 3D Camera IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

2.1.1 Manually Set a Static IP Address on Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

2.1.2 Connect the DIGIOP® 3D camera to your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

2.1.3 Set the IP Address of the DIGIOP® 3D camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

2.2 Mount the DIGIOP® 3D camera ........................................................14

2.3 Connect the Camera to a Power-over-Ethernet (PoE) Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

2.3.1 Connect using an end-span PoE switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

2.3.2 Connect Using Single-port PoE Injector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

2.3.3 Connect using multi-port mid-span PoE injector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

SECTION 3 Congure the DIGIOP® 3D camera ....................................................20

3.1 Access the DIGIOP® 3D camera conguration application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

3.2 Setup the Device Identication information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

3.3 Set the Date/Time Options ...........................................................21

3.3.1 Testing Time Sync conguration ..................................................22

3.3.2 Manually setting the system time .................................................23

3.4 Set the Data Delivery Address .........................................................23

3.5 Optional Email Data Delivery .........................................................24

3.6 Optional FTP data delivery ...........................................................27

vDIGIOP® 3D Camera User Manual

TABLE OF CONTENTS

SECTION 4 Calibrating and conguring camera tracking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

4.1 Calibration Page Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

4.2 Automatically set camera height and rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

4.3 Verify the Calibration ................................................................38

4.4 Setting Object Filtering Options .......................................................39

4.5 Setting Background Adaptation .......................................................40

4.6 Ensure the tracking system is functioning properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

SECTION 5 Congure Counting Lines ............................................................42

5.1 About drawing lines using a slow network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

5.2 Enter and Exit Lines .................................................................42

5.3 Pass Line ..........................................................................42

5.4 Counting Multiple Tracks as Shopping Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

5.5 Child Counting ......................................................................44

5.6 Filtering counts based on velocity .....................................................44

5.7 Exclusion Lines .....................................................................44

5.8 Multiple Count Zone Support .........................................................44

5.9 Naming Reporting Zones .............................................................45

5.10 Drawing Enter, Exit, and Exclusion lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

5.11 Adding Filter Zones to Count Zones ....................................................50

5.11.1 How does a Filter Zone work? .....................................................50

5.11.2 Using Filter Zones in cameras mounted outside the store . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

5.11.3 Adding a Filter Zone to a Count Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

5.11.4 Filtering Tracks based on Velocity .................................................55

5.12 Enabling Child Counting .............................................................55

5.13 Enabling Shopping Unit Counting .....................................................55

5.14 Verifying Count Line, Filter Placement, and Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

5.14.1 Types of Maps ..................................................................56

5.14.2 Verifying Count Line placement ...................................................57

5.14.3 Verifying Filter Zone placement ...................................................58

5.14.4 Verifying calibration settings .....................................................59

5.15 Adding additional Counting Zones .....................................................61

5.16 Deleting Enter, Exit, Exclusion Lines, and Filter Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

5.17 Deleting Zones and All Attached Count Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

5.18 Conguring Digital Input/Output ......................................................63

5.18.1 Digital Output ..................................................................63

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5.18.2 Digital Input ...................................................................64

SECTION 6 Conguring Queuing Applications ....................................................66

6.1 Queuing overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

6.1.1 Head Zone functionality .........................................................66

6.1.2 Head Zone constraints ...........................................................66

6.1.3 Queue Count Area functionality ...................................................67

6.1.4 Queue Count Area constraints ....................................................67

6.1.5 Queue Tail Area .................................................................68

6.1.6 Queue Exclusion area ............................................................68

6.1.7 About the Queue Length metric. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

6.1.8 About the Queue Wait Time Metric ................................................71

6.1.9 Sample Queue zone congurations ................................................73

6.1.10 Notes about drawing queues on a slow network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

6.2 Creating a new Queue zone ...........................................................74

6.2.1 Adding a Queue Tail zone ........................................................78

6.2.2 Creating a Queue Exclusion Area ..................................................79

6.2.3 Setting Advanced Options for queues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

6.3 Verifying queue placement and camera calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

6.3.1 Types of Maps ..................................................................81

6.3.2 Verifying queue zone placement using Trac and Dwell maps . . . . . . . . . . . . . . . . . . . . . . . . .81

6.3.3 Verifying queue Tail placement using Start Stop maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

6.3.4 Verifying calibration settings using Height maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

SECTION 7 Conguring Service Point Activity Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

7.1 Service Overview ...................................................................86

7.1.1 About the Service Metrics ........................................................86

7.1.2 Service Area Constraints .........................................................86

7.1.3 Service Exclusion areas ..........................................................87

7.1.4 Samples of Service Time metrics ..................................................87

7.1.5 Notes about drawing service zones using a slow network connection . . . . . . . . . . . . . . . . . . .88

7.2 Creating a new Service zone ..........................................................89

7.2.1 Creating a Service Exclusion area ..................................................91

7.2.2 Setting Advanced options for Service Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

SECTION 8 Analyzing Queue and Service Zone Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

8.1 Debug View Options .................................................................93

8.1.1 Activating the Debug View .......................................................94

TABLE OF CONTENTS

viiDIGIOP® 3D Camera User Manual

TABLE OF CONTENTS

SECTION 9 Password Protection for the DIGIOP® 3D Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

9.1 Enabling password protection ........................................................95

9.2 Accessing a password protected camera ................................................96

9.3 Retrieving forgotten or lost passwords .................................................97

SECTION 10 Using the Manual Reset Button ......................................................99

SECTION 11 Using the DIGIOP® 3D Camera with DIGIOP ELEMENTS™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

11.1 Congure DIGIOP® 3D camera data streaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

11.2 Add the DIGIOP® 3D camera to DIGIOP ELEMENTS™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

11.3 Display DIGIOP® 3D camera data in DIGIOP® Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

SECTION 12 Importing and Exporting Camera Conguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

12.1 Exporting a Conguration File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

12.2 Importing a Conguration File .......................................................109

APPENDIX A Mounting Height / Door Width Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

APPENDIX B Pre-Install Checklist ...............................................................112

APPENDIX C Mounting Guidelines ..............................................................113

C.1 Recess Mount Diagram .............................................................113

C.2 Surface Mount Diagram .............................................................114

APPENDIX D Specications ....................................................................115

viii www.digiop.com

1DIGIOP® 3D Camera User Manual

SECTION 1: OVERVIEW

SECTION 1

Overview

The DIGIOP® 3D camera oers multiple advantages over traditional data collection devices and video analytic platforms. The camera

consists of 2 lenses which gives it the ability to see in stereo vision without the need of traditional scene calibration of 2D analytic

cameras. It utilizes this advanced stereoscopic capability and object tracking technology to provide accurate data under a broad

set of environmental conditions, such as high trac, dynamic lighting, and indoor and outdoor environments. Based on the 3D

information, the system accurately distinguishes between children, adults, and other objects such as shopping carts.

Combining this integrated intelligent camera into the DIGIOP ELEMENTS™ platform provides a very powerful counting solution with

video verication. Features include:

• Stereoscopic camera design (3D)

• 5 fps @ CIF resolution B/W video with 2.0 lux

• Provides queue and service point activity monitoring data

• Real-time in-store data delivery to DIGIOP ELEMENTS™ software with video verication

• Simple, intuitive web interface provides full device conguration and management capabilities

• Extreme counting accuracy – typically greater than 95%

• Filters objects based on height, shape and size (i.e. children, shopping carts and strollers as desired)

• Robust and accurate metrics across a broad set of environments: indoor/outdoor and high trac

• Adjusts automatically to environmental changes: lighting, temperature, etc.

• Digital I/O and RS-485 support

1.1 Controls and Indicators

Aux Power Port

Stereo Camera

Lenses

Status LED 1

Status LED 2

Status LED 3

Reset button

GPIO Panel

Pin 1

Pin 10

Ethernet Activity LED

Ethernet Link LED

Ethernet Port

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SECTION 1: OVERVIEW

1.1.1 LED Light Functions

Status LED 1 – Currently unused except during the boot sequence.

Status LED 2 – Blinks at a 3 second interval to indicate the camera connection status with either a time sync server or data server.

If the LED is amber the camera cannot connect with either server, if the LED is green the camera can connect to at least one of these

servers.

Status LED 3 – If this LED is red, the DIGIOP® 3D camera has reverted back to its default factory settings and has an IP address of

192.168.1.7. This LED is also used with the manual reset button, for more information see “Using the Manual Reset Button”.

The normal startup sequence is as follows:

1. All LEDs blink green.

2. Two LEDs illuminate red for 5 seconds.

3. Three LEDs illuminate red for 10 seconds.

4. Three LEDs blink amber.

5. One LED illuminates green for 1 second indicating the startup of the DIGIOP® boot sequence.

6. One LED illuminates green and one LED illuminates amber for 15-20 seconds.

7. The middle LED blinks green or amber to indicate the server connection status.

1.1.2 GPIO panel

The GPIO panel provides a terminal block for 1 alarm input, 2 output and RS-485 controls.

GPIO Panel pins numbers

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