DHK Storage PopDrive Manuel utilisateur

POPDRIVE

USER’S GUIDE

VERSION 0.91

FEBRUARY 4, 2011

language or computer format, in any form or by any means without prior written permission of:

DHK Storage, LLC

21010 Southbank St #100

Sterling, VA 20165

The DHK logo is the registered trademarks of DHK Enterprises, Inc. ("DHK Enterprises") in the United States and other

countries. The DHK logo is provided to DHK Storage, LLC via a licensing agreement. The popdrive logo is a trademark of DHK

Storage, LLC

The information contained in this document is provided by DHK Storage, LLC merely as a courtesy and is, to the knowledge of

DHK Storage, accurate. However, DHK Storage is under no obligation to update and/or keep current the information contained

in the document. DHK Storage disclaims any and all liability resulting from the use of the information contained in this

document and any reliance on such information shall be at the sole risk of the relying party. DHK Storage expressly reserves the

right to change the information contained herein without notice.

The Silicon Image name and logo and SteelVinename and logo are trademarks ofSilicon Image.

Windows is a registered trademark of Microsoft Corporation in the United States and other countries.

Apple, Mac, Time Machine and MacOS are trademarks of Apple Computer, Inc., registered in the United States and other

countries.

Roxio and Retrospect are trademarks of Roxio in the United States and other countries.

Linux is a trademark of Linus Torvalds.

iii

Please check the popdrive.com website

to see if there is an updated version of

this document prior to reading further.

Table of Contents

I. PopDrive Features ................................................................................................................. 1

A. Notes for non-Computer Gurus ........................................................................................... 1

B. Notes for Computer Gurus................................................................................................... 2

C. Known Issues / Future Software Releases........................................................................... 3

II. Quick Start Guide.................................................................................................................. 4

A. Installation Overview......................................................................................................... 4

B. Software Installation............................................................................................................ 4

C. Inserting the Hard Drives..................................................................................................... 4

D. Connecting the Data Cable –USB or eSATA?................................................................... 5

E. Create the Hard Drive Array................................................................................................ 6

F. Verify the Hard Drive Array.............................................................................................. 10

G. Create and Format the Drive Partition............................................................................... 12

III. Using the SteelVine Manager............................................................................................... 21

A. Running the SteelVine Manager........................................................................................ 21

B. The SteelVine Interface ..................................................................................................... 24

C. Basic Configuration........................................................................................................... 26

Configure Volumes............................................................................................................... 29

D. Advanced Configuration.................................................................................................... 33

E. View Policy Settings.......................................................................................................... 34

F. Rebuilding Drives.............................................................................................................. 35

Start Rebuild ......................................................................................................................... 36

Abort Rebuild........................................................................................................................ 36

G. Manual Verification........................................................................................................... 36

H. Scheduled Verification....................................................................................................... 38

Create a New Schedule......................................................................................................... 38

Modify/Delete Verification Schedule................................................................................... 39

I. E-Mail Notifications .......................................................................................................... 39

J. Pop-Up Error Notification ................................................................................................. 43

K. SteelVine Administration................................................................................................... 44

Changing the Administrative Password................................................................................ 44

Manage Configuration Files ................................................................................................. 45

Manage the Client Connection to the Daemon..................................................................... 47

Install New Firmware ........................................................................................................... 48

Install New SteelVine Manager Software............................................................................. 50

L. Monitoring ......................................................................................................................... 51

M. Event Log....................................................................................................................... 53

N. Features not implemented.................................................................................................. 54

IV. Safely Removing the PopDrive from your Computer .......................................................... 55

When using the USB port ......................................................................................................... 55

When using the eSata port......................................................................................................... 56

V. In Case of Emergency –Don’t Panic.................................................................................... 57

How to recover from a Hard Drive crash.............................................................................. 57

Appendix A –Technical Specifications ....................................................................................... 58

Appendix B –Warranty Information............................................................................................ 59

I. PopDrive Features

Thank you for purchasing the PopDrive. We created the PopDrive to give you a small, fast, and

portable external hard drive that you can safely save your data on. Many people are expanding

the data storage on their computers by buying external hard drives. The only problem with that

strategy is that 99% of all of the external hard drives out there have the same problem as internal

hard drives. Sometimes they crash and the user loses all of their data.

While the PopDrive has a number of great features, the main feature that we believe that you are

going to use it for is the safety function of having dual hard drives. When configured and

operated correctly, you should never lose your data, even if a single hard drive fails.

Here is the short list of features of the PopDrive:

1. The PopDrive holds two Sata hard drives.

2. While the PopDrive is currently sold with either 500Gb or 750Gb hard drives, it is

upgradable with any 2.5” Sata hard drive that is no more than 10.5mm high.

3. When configured in RAID1 mode, all data is copied to both hard drives at the same time.

The drives will be mirror images of each other.

4. Supports RAID0 and JBOD mode as well.

5. When loaded with two hard drives, it weighs about 21 ounces.

6. The PopDrive has a USB2.0 and eSata port.

7. When operated via eSata, the hard drives are hot-swappable.

8. The PopDrive includes the SteelVine management software package.

9. The SteelVine software is used to configure the PopDrive.

10. The SteelVine software is configured to inform the user of a number of events on the

PopDrive including: hard drive failure, connection and removal from the computer,

device temperature, and more.

11. When set up, the SteelVine software can send e-mail notices of the events listed above.

A. Notes for non-Computer Gurus

Most non-Computer people will appreciate the fact that the PopDrive will appear as a single hard

drive on your computer. This makes it very easy to use. It is important to note that it also

operates like any other hard drive as well. If you delete a file from the PopDrive, it will be

deleted from both hard drives. Please keep this in mind.

If your goal is to prevent data loss from accidental deletion, we strongly recommend that you

implement a backup software program with the PopDrive or consult a computer professional.

The safety features of the PopDrive are designed to keep you from losing data in the event of a

hardware failure, not user error. Backup software like Apple’s Time Machine or Roxio’s

Retrospect are designed to protect from the loss of data due to user error. These backup software

programs as well as many others are fully compatible with the PopDrive. DHK Storage has

chosen to not include backup software with the PopDrive for the following reasons:

Doing so would unnecessarily raise the cost of the PopDrive. If you already have a

backup software package that you like to use, you would be paying for something that

you don’t need.

We do not want to limit you to a software package that is bundled with the device. At the

popdrive.com store, we offer a number of backup software packages that work well with

the PopDrive.

Backup software is not necessary to take advantage of the hard drive mirroring function

of the PopDrive. Please note, backup software is only necessary if you are looking to

protect yourself from the accidental deletion of data.

The first time setup of the PopDrive can run as long as 10 –15 hours depending on the size of

your hard drives. Most of this time is spent on the mirroring of the hard drives for the first time.

We suggest that you begin the process at night so that you can use the PopDrive the following

morning. The first time setup does require a little patience, but the safety that the device provides

is worth it.

Last, many non-computer users are not familiar with setting up a mirrored hard drive system.

Please read through the Quick Start guide carefully. If you have any questions or are unsure of

what you are doing, please go to the popdrive.com website. There are a number of support

guides and venues available there.

B. Notes for Computer Gurus

If you are reading this section you are probably very familiar with RAID1 array setups. The

quick start guide below should be easy for you to follow. There is nothing out of the ordinary in

our process versus any other RAID1 setup you have performed.

The best features of this device that you should implement are the e-mail alerts. If setup

correctly, you should be able to receive notices from all of your customer’s PopDrives. This will

allow you to be informed when the correct PopDrive is attached to the customer computer, when

it is removed from the computer, and let you know when a hard drive fails. If you point all of

your customer’s PopDrives to a single e-mail account, you will be able to manage your customer

backups and hard drive arrays better than 99% of your competitors.

In addition, the PopDrive keeps an internal event log. Please see the section, “Event Log” later in

this manual for details.

Last, it is important to note the SteelVine management software installs itself both as a system

tray program and as a Windows service (daemon).

If you have any questions about the PopDrive, please see the support offerings at the

popdrive.com website. We do offer different levels of support for PopDrive resellers. Please see

the website for details.

C. Known Issues / Future Software Releases

DHK Storage is aware that the SteelVine manager for the PopDrive is somewhat complicated for

the general computer user. We are in the process of developing an easier version of the software

that should be released in the summer of 2011. If there is a feature that you would like to see in

the future program, please let us know. Our goal is to make the management software as

functional and easy to use as possible. Please send your suggestions to features@popdrive.com.

II. Quick Start Guide

A. Installation Overview

In order to get up and running with your PopDrive, here is an overview of the first-time

installation of the device:

1. Install the PopDrive Management software onto your computer.

2. Insert the hard drives into the PopDrive.

3. Connect the PopDrive to your computer.

4. Insert the power connector into the PopDrive

5. Build the hard drive array

6. Verify the hard drive array

7. Create the drive partition

8. Format the partition

When the partition has been formatted, the PopDrive will appear like any other hard drive on

your system. Please remember that once this is done, even though it will appear as one hard

drive, your data will always be copied onto both hard drives at the same time if you set it in

RAID1 (SAFE) Mode.

You can always check the status of the hard drive configuration of the PopDrive by running the

SteelVine management software.

B. Software Installation

Once you have inserted the CD into your computer, please navigate to the folder matching the

operating system of your computer. Inside each folder is an appropriate program to execute that

will install all software drivers and management software for the PopDrive.

After installing the software, you must restart your

computer before moving on to the next step!

C. Inserting the Hard Drives

In order to open the hard drive doors, use your fingernail to slide the silver latch downwards

(towards the opposite side of the door or the hinge).

Once the door is open, slide the hard drive in until it rests on its own. Do not force or push the

hard drive into place. Tilt the PopDrive drive vertically so that the hard drives fall to their natural

resting point. When the hard drive is resting in place, close the door. As you close the door, the

hard drive will automatically slide into the proper location and attach to the internal connector.

When the door is nearly closed, you should encounter a small amount of resistance and then

click when complete.

Please use the following picture to make sure that you have put the hard drives in correctly.

When the door hinge is on the right, the hard drive label side should be facing up. If you attempt

to install the drives upside down, the PopDrive doors will not close.

D. Connecting the Data Cable –USB or eSATA?

On the back of the PopDrive, there are two data ports, one is USB2.0 and the other is eSata.

There are a number of differences between the two. The USB port runs at 480Mb/s and is one of

the most common data ports available on computers today. If you don’t have an eSata port on

your computer, you should plug the PopDrive into the USB port.

WARNING - It is very important that you do not disconnect the PopDrive from your

computer without safely removing it from your computer when using the USB cable. Not

following this step can potentially cause damage to the data on your PopDrive. There are a few

ways to safely remove the PopDrive. Please see the section in this manual titled “Safely

Removing the PopDrive from your Computer”.

There are some big advantages for using the eSata port if you have one on your computer. If you

don’t have one, please go to the popdrive.com website to find a compatible eSata card for your

computer.

The best feature of eSata is speed. An eSata port runs at 3Gb/s. In addition, when using the eSata

cable, the hard drives are hot-swappable. This means that you can remove an unused or bad hard

drive while the PopDrive is connected to the computer. You can also add a new hard drive while

Table des matières

Manuels Stockage populaires d'autres marques

QNAP

QNAP TS 32PXU Series Manuel utilisateur

LaCie

LaCie RUGGED RAID Manuel utilisateur

Freecom

Freecom CLS DOCK Manuel utilisateur

PNY

PNY Attache P-FD64MBATT3 Manuel utilisateur

HP StorageWorks MSL2024 Manuel utilisateur

OLT

OLT 6x6 Maximizer Manuel utilisateur

Transcend

Transcend JetFlash 160 Manuel utilisateur

LaCie

LaCie RUGGED MINI Manuel utilisateur

Thunderbolt

Thunderbolt 600 Manuel utilisateur

Panasonic

Panasonic LB-DH8 series Manuel

Intel

Intel RAID High Availability Manuel utilisateur

LaCie

LaCie 12big Thunderbolt 3 Manuel utilisateur

Spectra Logic

Spectra Logic T-Series Spectra T50e Manuel utilisateur

Panasonic

Panasonic LKM-F931-1 Manuel utilisateur

Tabernus

Tabernus Enterprise Erase E2400 Manuel utilisateur

Rocstor

Rocstor COMMANDER 3F series Manuel utilisateur

HP P9000 Manuel utilisateur

Western Digital

Western Digital Ultrastar Data60 Manuel utilisateur