Dell U2723QE Manuel utilisateur

Version: 01

Date: 2021/11/30

Service Manual - U2723QE/U3023E/U3223QE

Product Announcement:

This product is certificated to meet RoHS

Directive and Lead-Free produced definition.

Using approved critical components only is

recommended when the situation to replace

defective parts. Vender assumes no liability

express or implied, arising out of any unauthorized

modification of design or replacing non-RoHS

parts. Service providers assume all liability.

Qualified Repairability:

Proper service and repair is important to the safe,

reliable operation of all series products. The

service providers recommended by vender should

be aware of notices listed in this service manual in

order to minimize the risk of personal injury when

perform service procedures. Furthermore, the

possible existed improper repairing method may

damage equipment or products. It is recommended

that service engineers should have repairing

knowledge, experience, as well as appropriate

product training per new model before performing

the service procedures.

NOTICE:

! To avoid electrical shocks, the products should be

connected to an authorized power cord, and turn

off the master power switch each time before

removing the AC power cord.

! To prevent the product away from water or

expose in extremely high humility environment.

! To ensure the continued reliability of this

product, use only original manufacturer’s

specified parts.

! To ensure following safety repairing behavior, put

the replaced part on the components side of

PWBA, not solder side.

! To ensure using a proper screwdriver, follow the

torque and force listed in assembly and

disassembly procedures to unscrew screws.

! Using Lead-Free solder to well mounted the

parts.

! The fusion point of Lead-Free solder requested in

the degree of 220°C.

1. Important Safety Notice

2. Exploded view diagram with list of items

12345 6 78

Item Description Q'ty Remark

ASSY Middle Frame

For EMEA Only, not for

other regions

ASSY Rear Cover

4 1

6ASSY Main Chassis 1

1 7

8 1

Panel

Power cable

1 13

1 14

See “NOTE”

PCBA Power BD

PCBA USB BD

DisplayPort 1.8 M cable

USB-C Gen2 PD3.0 cable (U3023E only)

PCBA Interface BD

ASSY Stand Base

USB-C Gen2 1.0 M cable (A to C) (U3023E only)

USB-C 1.0 M cable (A to C) (U2723QE/U3223QE only)

USB-C 1.0 M cable (C to C) (U2723QE/U3223QE only)

See “NOTE”

811 12 13

10 14

NOTE:

For replacement of power cord, connectivity cable and external power supply (if applicable), contact Dell:

1. Go to https://www.dell.com/support.

2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom-right corner of the page.

3. Click Contact Us next to the country dropdown.

4. Select the appropriate service or support link based on your need.

5. Choose the method of contacting Dell that is convenient for you.

3. Wiring Connectivity Diagram

U2723QE&U3223QE

U3023E

HDMI2.0 In DP1.4 In Type-C1 DP1.4 out USB3.0

Down 2

AC In

Power BD

Panel 3840*2160

USBC

Down 6

USB3.0

Down 5

Joystic BD

LED BD

J45

Type-C2 USB3.0

Down 3

USB3.0

Down 1

USB3.0

Down 4

LOUT 1

KB1

KB2

HDR400

Interface Board

USB board

2nwoD0.3BSUtuo2.1PD1CepyTnI4.1PDnI4.1IMDHAC In

Power BD

LED

Driver

Panel 2560*1600

USBC

Down5

USB3.0

Down4

RJ45

USB3.0 Down3Type-C2 USB3.0 Down1Line-out

Interface Board

USB board

LED board

Joystick board

HDMI DP1 USBC1 DP2 Line-out USBC2 USB1 USB2 USB3 USB4 LAN1

HDMI DP1 USBC1 DP2 Line-out USBC2 USB1 USB2 USB3 LAN1

4. How to connect and disconnect power cable/ connectivity cable

WARNING: To change power cable/ connectivity cable, switch off power before unplugging the cable and replugging in required

cable.

Connecting the HDMI Cable (optional)

Connecting the DP Cable

4. How to connect and disconnect power cable/ connectivity cable

Connecting the monitor for DP Multi-Stream Transport (MST) function

Connecting the USB-C Cable (A to C)

Connecting the USB-C Cable (C to C)

4. How to connect and disconnect power cable/ connectivity cable

Connecting the Monitor for USB-C Multi-Stream Transport (MST) Function

Connecting the Monitor for RJ45 Cable (optional)

5. Disassembly and Assembly Procedures

4.1 Disassembly Procedures(U3223QE for example):

Tool Required:

List the type and size of the tools that would typically can be

used to disassemble the product to a point where components

and materials requiring selective treatment can be removed.

Tool Description:

- Screwdriver(Phillip head) #1

- Screwdriver(Phillip head) #2

- Penknife

- Soldering iron and absorber

Remove the monitor stand base:

1. Place the monitor on a soft cloth or cushion.

2. Press and hold the stand-release button.

3. Lift the stand up and away from the monitor.

Wedge your fingers between rear cover and the

middle bezel on the corners of the top side of the

monitor to release the rear cover, then use one hand

to press the middle bezel, the other hand to pull up

carefully the rear cover in order of arrow preference

for unlocking mechanisms of rear cover.

Use a Philips-head screwdriver to remove 4pcs

screws for unlocking mechanisms. Remove DP caps.

(No.1~4 screw size=M4x11; Torque=11±1kgfxcm)

NOTE:

This “Disassembly and Assembly Procedures” is for EMEA only,

not for other regions. Please note that Dell will deem warranty void

if any disassembly is done on the monitors.

Lift the rear cover up carefully. Disconnect the

joystick key cable from the connector of the interface

board, and then remove the rear cover and put it

aside for later disassembling.

Use a Philips-head screwdriver to remove 2pcs

screw for unlocking the key board, then tear off the

tapes and release the key board.

(No.1~2 screw size=M2x2.4, Torque=0.8~1kgfxcm)

Use a Philips-head screwdriver to release one screw

for unlocking the USB board, and disconnect the two

cables, then release the USB board from the hooks

of the middle bezel.

(No.1screw size=M3x6, Torque=4±0.5kgfxcm)

Tear off 1pcs aluminum foil for unfixing the bracket,

then tear off 1pcs acetate tape for uncovering the

LVDS connector .

5. Disassembly and Assembly Procedures

S10

S11

Tear off the tape on the middle bezel for releasing the

LED cable, and then tear off the mylar tape to release

the LED board for the hooks of the middle bezel.

se a Philips-head screwdriver to remove 4pcs

screws for unlocking the bracket chassis module

with the panel

(No.1~4 Screw size= M3x5, Torque=5±0.5kgfxcm)

Lift up the middle bezel, and then put it on a cushion

foam for later disassembling.

S12

Use a Philips-head screwdriver to remove

18(13+5)pcs screws for unlocking the middle bezel

with the panel module.

(No.1~13 screw size=M3x5, Torque=5±0.5kgfxcm;

No.13~18 screw size=M3x4.5, Torque=5±0.5kgfxcm)

Disconnect the two panel lamp cables from the

connectors of the panel. Disconnect the LED cable

from the connector of the interface board.

18 16

15 17

761

5 8 9

Move up the bracket, then push the earing-lock and

disconnect the LVDS cable away from the connectors

of the panel module.

S13

5. Disassembly and Assembly Procedures

Use a Philips-head screwdriver to remove

screws for interface board and power board.

8pcs

(No.1 screw size=M4x8, Torque=7±1kgfxcm;

No.2~8 screw size=M3x7.5, Torque=7±1kgfxcm)

S16

Remove the power board board and interface

board from the

disconnect all of the cables.

bracket chassis module carefully,

and then

Release the panel lamp cables from the hooks of the

bracket, then remove the Mylar tape from the hooks

of the bracket.

S15

S17

Take away the bracket chassis module and then put

the bracket chassis module on a protective cushion.

S14

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