Dell SmartStep 150D Manuel utilisateur

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DELL CONFIDENTI

DELL CONFIDENTIDELL CONFIDENTI

DELL CONFIDENTIAL – PRELIMINAR

AL – PRELIMINARAL – PRELIMINAR

AL – PRELIMINARY 2/19/02

Y 2/19/02Y 2/19/02

Y 2/19/02

www.dell.com | support.dell.com

Dell™ SmartStep™ 150D

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DELL

DELLDELL

DELL CONFIDENTIA

CONFIDENTIACONFIDENTIA

CONFIDENTIAL – PRELIMINAR

L – PRELIMINARL – PRELIMINAR

L – PRELIMINARY 2/19/02

Y 2/19/02Y 2/19/02

Y 2/19/02

HINT: A HINT indicates important information that helps you make better

use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of

data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage,

personal injury, or death.

For a complete list of abbreviations and acronyms, see the Tell Me How help

file. To access help files, see page 22.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Computer

Corporation is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, SmartStep, Dimension,Inspiron, Latitude,

OptiPlex, Dell Precision, DellPlus, and DellNet are trademarks of Dell Computer Corporation;

Intel is a registered trademark and Celeron is a trademark of Intel Corporation; Microsoft and

Windows are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities

claiming the marks and names or their products. Dell Computer Corporation disclaims any

proprietary interest in trademarks and trade names other than its own.

This product incorporates copyright protection technology that is protected by method claims of

certain U.S. patents and other intellectual property rights owned by Macrovision Corporation

and other rights owners. Use of this copyright protection technology must be authorized by

Macrovision Corporation, and is intended for home and other limited viewing uses only unless

otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is

prohibited.

February 2002 P/N 1N016 Rev. A00

Contents 3

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 7

When Using Your Computer . . . . . . . . . . . . . . . . . . . 7

Ergonomic Computing Habits . . . . . . . . . . . . . . . . . . 8

When Working Inside Your Computer . . . . . . . . . . . . . . 10

Protecting Against Electrostatic Discharge . . . . . . . . . . . 11

1Setting Up

Connecting a Printer . . . . . . . . . . . . . . . . . . . . . . . . 14

Parallel Printer . . . . . . . . . . . . . . . . . . . . . . . . . 14

USB Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installing the Printer Driver . . . . . . . . . . . . . . . . . . . 16

Transferring Information to a New Computer . . . . . . . . . . . 17

Setting Up a Home and Office Network . . . . . . . . . . . . . . 17

Turning Off the Computer . . . . . . . . . . . . . . . . . . . . . 18

2Solving Problems

Finding Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Accessing Help Files . . . . . . . . . . . . . . . . . . . . . . . . 22

Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Start-Up Error Messages . . . . . . . . . . . . . . . . . . . . . . 23

Video and Monitor Problems . . . . . . . . . . . . . . . . . . . . 23

If the screen is blank . . . . . . . . . . . . . . . . . . . . . . 23

If the screen is difficult to read . . . . . . . . . . . . . . . . . 24

4Contents

Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . 25

If your computer has speakers, use this section

to solve speaker problems . . . . . . . . . . . . . . . . . . . 25

Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . 27

If you cannot print to a parallel port printer . . . . . . . . . . 27

If you cannot print to a USB printer . . . . . . . . . . . . . . 28

Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . 28

Modem Problems . . . . . . . . . . . . . . . . . . . . . . . . . 29

Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Keyboard Problems . . . . . . . . . . . . . . . . . . . . . . . . 31

Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 31

If you cannot save a file to a floppy disk . . . . . . . . . . . . 31

If you cannot play a music CD or install

a program from a CD . . . . . . . . . . . . . . . . . . . . . 32

If you have a hard drive problem . . . . . . . . . . . . . . . . 33

Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . 33

Microsoft®Windows®Error Messages . . . . . . . . . . . . . . 34

General Program Problems . . . . . . . . . . . . . . . . . . . . 35

A program crashes . . . . . . . . . . . . . . . . . . . . . . . 35

A program stops responding . . . . . . . . . . . . . . . . . . 35

A program error causes the system to lock up . . . . . . . . . 35

A solid blue screen appears . . . . . . . . . . . . . . . . . . 36

A program is designed for an earlier

Windows operating system . . . . . . . . . . . . . . . . . . . 36

Internet Connection Problems . . . . . . . . . . . . . . . . . . 36

If you have a problem with your Internet connection . . . . . . 36

E-Mail Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Resolving Other Technical Problems . . . . . . . . . . . . . . . 37

Contents 5

Reinstalling Drivers . . . . . . . . . . . . . . . . . . . . . . . . . 38

Using the Windows XP Device Driver Rollback . . . . . . . . . 39

Resolving Software and Hardware Incompatibilities . . . . . . . 40

Using System Restore . . . . . . . . . . . . . . . . . . . . . . . 41

Creating a Restore Point . . . . . . . . . . . . . . . . . . . . 42

Restoring the Computer to an Earlier Operating State . . . . . . 43

Undoing the Last System Restore . . . . . . . . . . . . . . . . 44

Reinstalling Windows XP . . . . . . . . . . . . . . . . . . . . . . 44

3Adding Parts

Front and Back View of the Computer . . . . . . . . . . . . . . . 48

Removing the Computer Cover . . . . . . . . . . . . . . . . . . . 52

Rotating the Power Supply . . . . . . . . . . . . . . . . . . . . . 53

Looking Inside Your Computer . . . . . . . . . . . . . . . . . . . 56

System Board . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Adding a 3.5-Inch Drive . . . . . . . . . . . . . . . . . . . . . . 58

Adding Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Removing Cards . . . . . . . . . . . . . . . . . . . . . . . . . 68

Adding Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Replacing the Computer Cover . . . . . . . . . . . . . . . . . . . 71

4Appendix

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Standard Settings . . . . . . . . . . . . . . . . . . . . . . . . . 78

Viewing Settings . . . . . . . . . . . . . . . . . . . . . . . . 79

System Setup Program Screens . . . . . . . . . . . . . . . . . 79

6Contents

Clearing Forgotten Passwords . . . . . . . . . . . . . . . . . . . 80

Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . 81

Dell Technical Support Policy (U.S. Only) . . . . . . . . . . . . 82

Definition of "Dell-Installed" Software and Peripherals . . . . . 83

Definition of "Third-Party" Software and Peripherals . . . . . . 83

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Contact Numbers and Addresses . . . . . . . . . . . . . . . . 84

Returning Items for Warranty Repair or Credit . . . . . . . . . 99

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . 99

FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . . . . 101

Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . 103

NOM Information (Mexico Only) . . . . . . . . . . . . . . . . 104

Limited Warranties and Return Policy . . . . . . . . . . . . . . 105

90-Day Limited Warranty (United States Only) . . . . . . . . 105

One-Year Limited Warranty (United States

and Canada Only) . . . . . . . . . . . . . . . . . . . . . . . 107

"Total Satisfaction" Return Policy (United States Only) . . . . . 110

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Safety Instructions 7

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DELL CONFIDENTIA

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Use the following safety guidelines to protect yourself and your computer.

When Using Your Computer

CAUTION: Do not operate your computer with any cover(s)

(including the computer cover, filler brackets, front-panel inserts,

and so on) removed or opened.

•To help avoid damaging your computer, be sure that the voltage

selection switch is set to match the AC power available at your

location:

– 115 V/60 Hz in most of North and South America and some Far

Eastern countries such as South Korea and Taiwan

– 100 V/50 Hz in eastern Japan and 100 V/60 Hz in western Japan

NOTE: The voltage selection switch must be set to the 115V position

even though the AC supply in Japan is 100 V.

– 230 V/50 Hz in most of Europe, the Middle East, and the Far East

Also be sure that your monitor and attached devices are electrically

rated to operate with the AC power available in your location.

•To avoid shorting out your computer when disconnecting a network

cable, first unplug the cable from the network adapter on the back of

your computer, and then from the network jack. When reconnecting a

network cable to your computer, first plug the cable into the network

jack, and then into the network adapter.

•To help avoid possible damage to the system board, wait 5 seconds

after turning off the computer before disconnecting or connecting a

non-USB device from the computer.

11 5 V

8Safety Instructions

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DELL CONFIDENTIA

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•To help prevent electric shock, plug the computer and device power

cables into properly grounded power sources. These cables are

equipped with 3-prong plugs to help ensure proper grounding. Do not

use adapter plugs or remove the grounding prong from a cable. If you

must use an extension cable, use a 3-wire cable with properly grounded

plugs.

•To help protect your computer from sudden, transient increases and

decreases in electrical power, use a surge suppressor, line conditioner,

or uninterruptible power supply.

•Be sure that nothing rests on your computer’s cables and that the

cables are not located where they can be stepped on or tripped over.

•Do not spill food or liquids on your computer. If the computer gets

wet, contact Dell (see page 84).

•Do not push any objects into the openings of your computer. Doing so

can cause fire or electric shock by shorting out interior components.

•Keep your computer away from radiators and heat sources. Also, do not

block cooling vents. Avoid placing loose papers underneath your

computer; do not place your computer in a closed-in wall unit or on a

bed, sofa, or rug.

Ergonomic Computing Habits

CAUTION: Improper or prolonged keyboard use may result in

injury.

CAUTION: Viewing the monitor screen for extended periods of

time may result in eye strain.

For comfort and efficiency, observe the following ergonomic guidelines

when setting up and using your computer:

•Position your computer so that the monitor and keyboard are directly

in front of you as you work. Special shelves are available (from Dell and

other sources) to help you correctly position your keyboard.

•Set the monitor at a comfortable viewing distance (usually 510 to 610

millimeters [20 to 24 inches] from your eyes).

•Make sure the monitor screen is at eye level or slightly lower when you

are sitting in front of the monitor.

Safety Instructions 9

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DELL CONFIDENTIA

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•Adjust the tilt of the monitor, its contrast and brightness settings, and

the lighting around you (such as overhead lights, desk lamps, and the

curtains or blinds on nearby windows) to minimize reflections and

glare on the monitor screen.

•Use a chair that provides good lower back support.

•Keep your forearms horizontal with your wrists in a neutral,

comfortable position while using the keyboard or mouse.

•Always leave space to rest your hands while using the keyboard or

mouse.

•Let your upper arms hang naturally at your sides.

•Sit erect with your feet resting on the floor and your thighs level.

•When sitting, make sure the weight of your legs is on your feet and not

on the front of your chair seat. Adjust your chair’s height or use a

footrest, if necessary, to maintain proper posture.

•Vary your work activities. Try to organize your work so that you do not

have to type for extended periods of time. When you stop typing, try

to do things that use both hands.

10 Safety Instructions

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DELL CONFIDENTIA

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When Working Inside Your Computer

As you use your computer, observe the following safe-handling guidelines.

CAUTION: Do not attempt to service the computer yourself,

except as explained in this guide and elsewhere in Dell

documentation. Always follow installation and service

instructions closely.

1Perform an orderly computer shutdown using the operating system

menu (see page 18).

2Turn off your computer and any devices.

monitor screen at or

below eye level

wrists relaxed

and flat

computer positioned

directly in front of

user

arms at desk

level

feet flat on the

floor

Ce manuel convient aux modèles suivants

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