Dell Dimension H7228 Manuel utilisateur

www.dell.com | support.dell.com

Dell™ Dimension™ 4600C

front door

power button

hard-drive light CD or DVD drive light

USB 2.0 connectors (2)

headphone connector

breakaway hinge

IEEE 1394 connector*

breakaway hinge

PC Card connectors (2)**

*On computers with integrated IEEE 1394 connectors.

** On computers with integrated PC Card connectors.

optional video card connector

(see the setup diagram)

parallel connector

USB 2.0 connectors (6)

microphone connector

voltage selection switch

mouse connector

diagnostic lights (4)

integrated video

connector

power connector

keyboard connector

line-in connector

center/LFE connector

SPDIF-out connector

modem connectors (2)

IEEE 1394 connector

surround connector

line-out connector

network adapter connector

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the

Tell Me How

help file. To access help files, see page 25.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks usedinthistext:Dell,theDELL logo,Inspiron, DellPrecision,Dimension,OptiPlex, DellNet,PowerApp,PowerVault,PowerEdge,

PowerConnect, Axim, and Latitude are trademarks of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation;

Microsoft and Windows are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model DHP

July 2004 P/N H7228 Rev. A00

Contents 3

Contents

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Finding Information for Your Computer . . . . . . . . . . . . . . . . . . . 9

1 Setting Up and Using Your Computer

Connecting the AC Adapter (Japan only) . . . . . . . . . . . . . . . . . . 11

Attaching and Removing the Computer Stand . . . . . . . . . . . . . . . . 12

Setting Up a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Printer Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Connecting a Parallel Printer . . . . . . . . . . . . . . . . . . . . . 14

Connecting a USB Printer . . . . . . . . . . . . . . . . . . . . . . . 15

Connecting an IEEE 1394 Device (Optional) . . . . . . . . . . . . . . . . . 16

Setting Up a Home and Office Network . . . . . . . . . . . . . . . . . . . 16

Connecting to a Network Adapter . . . . . . . . . . . . . . . . . . . 16

Network Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . 17

Connecting to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . 18

Setting Up Your Internet Connection . . . . . . . . . . . . . . . . . . 18

Copying CDs and DVDs. . . . . . . . . . . . . . . . . . . . . . . . . . . 19

How to Copy a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . 19

Using Blank CD-Rs and CD-RWs . . . . . . . . . . . . . . . . . . . . 20

Helpful Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Hyper-Threading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Booting to a USB Device . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Turning Off Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . 21

2 Solving Problems

Finding Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Finding Help Information . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4Contents

Battery Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

CD drive problems. . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Problems writing to a CD-RW drive. . . . . . . . . . . . . . . . . . . 26

DVD drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Hard drive problems. . . . . . . . . . . . . . . . . . . . . . . . . . 27

E-Mail, Modem, and Internet Problems . . . . . . . . . . . . . . . . . . . 27

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

The computer stops responding . . . . . . . . . . . . . . . . . . . . 30

A program stops responding . . . . . . . . . . . . . . . . . . . . . . 30

A program crashes repeatedly. . . . . . . . . . . . . . . . . . . . . 30

A program is designed for an earlier Microsoft®Windows®

operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

A solid blue screen appears . . . . . . . . . . . . . . . . . . . . . . 31

Other software problems . . . . . . . . . . . . . . . . . . . . . . . 31

Other technical problems . . . . . . . . . . . . . . . . . . . . . . . 32

General hardware problems . . . . . . . . . . . . . . . . . . . . . . 32

IEEE 1394 Device Problems. . . . . . . . . . . . . . . . . . . . . . . . . 33

Keyboard Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Mouse Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Network Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Printer Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . . . . . 39

No sound from speakers. . . . . . . . . . . . . . . . . . . . . . . . 39

No sound from headphones . . . . . . . . . . . . . . . . . . . . . . 40

Contents 5

Video and Monitor Problems . . . . . . . . . . . . . . . . . . . . . . . . 40

If the screen is blank . . . . . . . . . . . . . . . . . . . . . . . . . 40

If the screen is difficult to read. . . . . . . . . . . . . . . . . . . . . 41

3 Advanced Troubleshooting

Diagnostic Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Starting the Dell Diagnostics. . . . . . . . . . . . . . . . . . . . . . 47

Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

What Is a Driver? . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Identifying Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Reinstalling Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Restoring Your Operating System . . . . . . . . . . . . . . . . . . . . . . 49

Using Microsoft Windows XP System Restore . . . . . . . . . . . . . 50

Using Dell PC Restore by Symantec . . . . . . . . . . . . . . . . . . 51

Resolving Software and Hardware Incompatibilities . . . . . . . . . . . . 52

4 Adding Parts

Front and Back View of the Computer. . . . . . . . . . . . . . . . . . . . 53

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Reattaching the Front Door . . . . . . . . . . . . . . . . . . . . . . . . . 57

Opening the Computer Cover . . . . . . . . . . . . . . . . . . . . . . . . 58

Looking Inside Your Computer . . . . . . . . . . . . . . . . . . . . . . . 60

System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Adding PC Cards (Optional) . . . . . . . . . . . . . . . . . . . . . . . . 62

PC Card Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Installing a PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Removing a PC Card. . . . . . . . . . . . . . . . . . . . . . . . . . 64

Adding Other Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

6Contents

Adding or Replacing a Video Card . . . . . . . . . . . . . . . . . . . . . 66

Removing a Video Card . . . . . . . . . . . . . . . . . . . . . . . . 67

Installing a Video Card. . . . . . . . . . . . . . . . . . . . . . . . . 68

Adding Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

DDR Memory Overview . . . . . . . . . . . . . . . . . . . . . . . . 68

Installing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Removing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Closing the Computer Cover . . . . . . . . . . . . . . . . . . . . . . . . 72

5 Appendix

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Standard Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Viewing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

System Setup Screens. . . . . . . . . . . . . . . . . . . . . . . . . 78

Clearing Forgotten Passwords . . . . . . . . . . . . . . . . . . . . . . . 78

Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Dell Technical Support Policy (U.S. Only) . . . . . . . . . . . . . . . . . . 81

Definition of "Dell-Installed" Software and Peripherals . . . . . . . . . 81

Definition of "Third-Party" Software and Peripherals . . . . . . . . . . 81

FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

FCC Identification Information . . . . . . . . . . . . . . . . . . . . . 83

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Safety Instructions 7

Safety Instructions

See your Product Information Guide for safety instructions.

8Safety Instructions

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Finding Information for Your Computer 9

Finding Information for Your Computer

What are you looking for? Find It Here

• How to set up my computer

Setup Diagram

• Tips on using Windows

• How to clean my computer

• How to use my mouse and keyboard

Tell Me How Help File

Click the

Start

button and click

Help and Support

Click

User and system guides

and click

User’s guides

Click

Tell Me How

• Express Service Code and Service Tag

• Microsoft

Windows

License Label

Express Service Code and Product Key Label

These labels are located on

your computer.

10 Finding Information for Your Computer

www.dell.com | support.dell.com

• Latest drivers for my computer

• Answers to technical service and

support questions

• Online discussions with other users and

technical support

• Documentation for my computer

Dell Support Website — support.dell.com

The Dell Support website provides several online tools, including:

• Solutions — Troubleshooting hints and tips, articles from technicians,

and online courses

• Community Forum — Online discussion with other Dell customers

• Upgrades — Upgrade information for components, such as memory,

the hard drive, and the operating system

• Customer Care — Contact information, order status, warranty, and

repair information

• Downloads — Drivers, patches, and software updates

• Reference — Computer documentation, product specifications, and

white papers

• How to use Windows XP

• Documentation for my computer

• Documentation for devices (such as

amodem)

Windows Help and Support Center

Click the

Start

button and click

Help and Support

Type a word or phrase that describes your problem and click the

arrow icon.

Click the topic that describes your problem.

Follow the instructions on the screen.

What are you looking for? Find It Here

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