Datamax M-Class Mark II Manuel utilisateur

M-Class Mark II

Maintenance Manual

CG Triumvirate is a trademark of Agfa Corporation.

CG Times based upon Times New Roman under license from the Monotype Corporation.

Windows is a registered trademark of the Microsoft Corporation.

All other brand and product names are trademarks, service marks, registered trademarks, or registered

service marks of their respective companies.

Firmware (Software) Agreement:

The enclosed Firmware (Software) resident in the Printer is owned by Licensor or its suppliers and is

licensed for used only on a single printer in the user’s Trade or Business. The User agrees not to, and

not to authorize or permit any other person or party to, duplicate or copy the Firmware or the

information contained in the non-volatile or programmable memory. The firmware (Software) is

protected by applicable copyright laws and Licensor retains all rights not expressly granted. In no event

will Licensor or its suppliers be liable for any damages or loss, including direct, incidental, economic,

special, or consequential damages, arising out of the use or inability to use the Firmware (Software).

CAUTION

Lithium Battery: There is a danger of explosion or fire if the battery is incorrectly

replaced. Replace only with the same or equivalent type recommended by the

manufacturer. Discard used batteries according to the manufacturer’s instructions.

Information in this document is subject to change without notice and does not represent a commitment on

the part of Datamax-O’Neil. No part of this manual may be reproduced or transmitted in any form or by

any means, for any purpose other than the purchaser's personal use, without the expressed written

permission of Datamax-O’Neil.

Part Number 88-2347-01 Rev. B

Contents

1 Overview

2 Adjustments and Maintenance

3 Troubleshooting

4 Removal and Replacement

Overview

1.0 Introduction........................................................................................1

1.1 About this Printer.................................................................................2

Overview

1-1

1.0 Introduction

This manual, which primarily includes technical information relating to the electrical and

mechanical components, is intended for use by qualified service personnel in the

maintenance and repair of M-Class Mark II printers. For related information, refer to the

following documents, available for download at http://www.datamax-oneil.com/

For operating information, reference the Operator’s Manual (part number 88-2340-01).

For software information, reference the Class Series 2 Programmer’s Manual (part

number 88-2341-01).

Important Information:

In this manual, the exclamation point inside an equilateral triangle is intended

to alert the technician to the presence of important operating, maintenance or

servicing information. Always, as with all electrical equipment, follow basic

safety precautions to avoid personal injury or printer damage.

Overview

1-2

1.1 About this Printer

The following drawing illustrates the basic exterior components and controls of the printer.

The model number can be found on the Serial Tag affixed to the rear of the unit. Use this

model number when referencing specific information within this manual. (Because optional

items are not present on all models, certain printer configurations may not appear in some

of the illustrations in this manual.)

Centerplate

Access Cover

Front Panel

Ribbon Take-Up Hub

Ribbon Supply Hub

Media Supply Assembly

(Hanger or Hub)

Internal Rewinder

Printhead Assembly

Ribbon Idler

Media Sensor

Printhead Latch

Media Guide

Fascia

Media Idler

2Adjustments and Maintenance

2.0 Introduction........................................................................................ 1

2.1 Maintenance ....................................................................................... 1

2.1.1 Cleaning the Printhead ................................................................ 2

2.1.1.1 Cotton Swab Procedure.................................................. 3

2.1.1.2 Cleaning Card Procedure ................................................4

2.1.1.3 Cleaning Film Procedure................................................. 5

2.1.2 Cleaning the Media Sensor........................................................... 6

2.1.3 Cleaning the Platen..................................................................... 6

2.1.4 Cleaning the Ribbon Path............................................................. 7

2.2 Media Sensor Calibration ...................................................................... 9

2.2.1 Calibrating Non-Display Models..................................................... 9

2.2.1.1 Automatic Calibration..................................................... 9

2.2.1.2 Manual Calibration....................................................... 10

2.2.2 Calibrating Display-Equipped Models............................................ 11

2.2.2.1 Quick Calibration......................................................... 11

2.2.2.2 Standard Calibration.................................................... 12

2.2.2.3 Advanced Entry Calibration........................................... 15

2.3 Media Width Adjustment..................................................................... 21

2.4 Printhead Burn Line Adjustment........................................................... 22

2.5 Printhead Pressure Adjustment............................................................ 23

2.6 Ribbon Path Alignment ....................................................................... 23

2.7 Darkness Adjustment ......................................................................... 26

2.8 Downloading Firmware and Fonts......................................................... 26

2.9 Resetting the Printer .......................................................................... 27

2.9.1 Non-Display Models................................................................... 27

2.9.2 Display-Equipped Models ........................................................... 27

2.10 Printhead Voltage Adjustment.............................................................. 28

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