DataCard CP60 Manuel utilisateur

11111 Bren Road West

Minnetonka, MN 55343-9015

952.933.1223

952.933.7971 FAX

Datacard is a registered trademark of DataCard Corporation.

July 2005 558871-201 Rev. A

Dealer information:

CP60 Printer Guide

558871-201 Rev. E

July 2005

Information resources for the CP60 Card Printer

CP60 Quick

Install Guide The Quick Install Guide, packed at the top of the printer

carton, shows you the steps to install the printer.

For detailed installation information, see e-Guide/

InfoCent.chm on the driver CD-ROM.

CP60 Printer

Guide The Printer Guide (this document) contains operating

information for the printer. It also tells you how install

the printer.

Info Central For in-depth information about using the printer, install

Info Central on a Windows PC, then click the icon on

the desktop. (Insert the Card Printer CD-ROM and

choose User Information to install Info Central.)

Data

Formatting

Guide

Describes how to set up the printer and your data

stream to use the Open Card data format.

Find the Guide on the Open Card CD-ROM, shipped

only with the Open Card option.

Dealer

For help with questions not addressed by other CP Series printer information, contact your dealer.

Customer Care

Contact the Datacard Customer Care Center at 1.800.328.3996 (U.S. & Canada) or 1.952.988.2316

(worldwide).

539398-201 Page iii

About the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . 1

The outside of the printer . . . . . . . . . . . . . . . . 1

The inside of the printer. . . . . . . . . . . . . . . . . . 3

Features and options. . . . . . . . . . . . . . . . . . . . 3

Loading cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Loading print ribbon . . . . . . . . . . . . . . . . . . . . . . . . 7

Power on the printer . . . . . . . . . . . . . . . . . . . . . . . . 9

The LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Make a printer test card . . . . . . . . . . . . . . . . . . . . 13

Data formats for the CP60 Card Printer . . . . . . . . 15

CP Driver data. . . . . . . . . . . . . . . . . . . . . . . . 16

Open Card data format . . . . . . . . . . . . . . . . . 17

Data formats summary . . . . . . . . . . . . . . . . . 19

Printer Installation. . . . . . . . . . . . . . . . . . . . . . . . . 21

Site requirements . . . . . . . . . . . . . . . . . . . . . 22

Useful tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Network installation . . . . . . . . . . . . . . . . . . . . . . . 25

Prepare the printer for installation . . . . . . . . . 26

Connect the printer to the network . . . . . . . . 27

Set up the network printer . . . . . . . . . . . . . . .30

Set the Data Format. . . . . . . . . . . . . . . . . . . .34

Set up for your card design . . . . . . . . . . . . . .35

SNMP Support . . . . . . . . . . . . . . . . . . . . . . . .36

Print a card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

From the CP Driver . . . . . . . . . . . . . . . . . . . .37

Using the Open Card data format . . . . . . . . .38

Cleaning the printer. . . . . . . . . . . . . . . . . . . . . . . .39

Cleaning the printer rollers. . . . . . . . . . . . . . .41

Getting the most out of your printer. . . . . . . . . . . .43

Printer LCD settings . . . . . . . . . . . . . . . . . . . . . . .45

LCD menu system . . . . . . . . . . . . . . . . . . . . .46

View status settings . . . . . . . . . . . . . . . . . . . .47

View the Serial Number . . . . . . . . . . . . .47

View the Firmware Revision . . . . . . . . . .48

View Card Counts. . . . . . . . . . . . . . . . . .49

View the Data Format . . . . . . . . . . . . . . .50

View the Network Address Mode,

IP Addresses, and MAC Address . .51

Change settings . . . . . . . . . . . . . . . . . . . . . . .53

Page iv

Set LCD Backlighting. . . . . . . . . . . . . . . 53

Set the Data Format. . . . . . . . . . . . . . . . 54

Set the Address Mode . . . . . . . . . . . . . . 55

Set the IP Address, Subnet Mask,

and Gateway Address. . . . . . . . . . . 57

Set the K Power . . . . . . . . . . . . . . . . . . . 59

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . 61

Printer supplies . . . . . . . . . . . . . . . . . . . . . . . 63

Color print ribbon . . . . . . . . . . . . . . . . . . 63

Monochrome and Topcoat ribbon . . . . . 63

Monochrome print ribbon . . . . . . . . . . . . 63

Cleaning supplies. . . . . . . . . . . . . . . . . . 64

Printer messages . . . . . . . . . . . . . . . . . . . . . . . . . 65

DM-00760 Duplex Error . . . . . . . . . . . . . 66

DM-00762 Duplex Jam . . . . . . . . . . . . . 67

DM-00765 No Duplex. . . . . . . . . . . . . . . 68

DM-00767 Duplex Jam . . . . . . . . . . . . . 69

IS-01206 No Card Picked . . . . . . . . . . . 70

SY-01305 Data Error . . . . . . . . . . . . . . . 71

SY-01306 Data Error . . . . . . . . . . . . . . . 72

SY-01310 Flash Error . . . . . . . . . . . . . . 73

SY-01312 Flash error . . . . . . . . . . . . . . 74

SY-01314 Flash Error . . . . . . . . . . . . . . 75

SY-01317 Memory Error . . . . . . . . . . . . 76

SY-01325 Data Error. . . . . . . . . . . . . . . 77

SY-01327 Data Error. . . . . . . . . . . . . . . 79

SY-01331 Comm Error . . . . . . . . . . . . . 80

SY-01332 Hardware Error. . . . . . . . . . . 81

MS-01401, MS-01402, MS-01403

Mag Stripe Data . . . . . . . . . . . . . . . 82

MS-01404, MS-01405, MS-01406

Mag Stripe Error. . . . . . . . . . . . . . . 83

MS-01407, MS-01408, or MS-01409

Mag Stripe Error. . . . . . . . . . . . . . . 84

MS-01410, MS-01411, or MS-01412

Mag Stripe Error. . . . . . . . . . . . . . . 85

MS-01413, MS-01414, or MS-01415

Mag Stripe Error. . . . . . . . . . . . . . . 86

MS-01417, MS-01418, MS-01419,

MS-01420, MS-01421 Card Jam . . 87

MS-01424 Mag Stripe Error. . . . . . . . . . 89

Page v

MS-01425 Mag Stripe Error . . . . . . . . . . 91

MS-01426 EEPROM Error. . . . . . . . . . . 92

MS-01427 or MS-01428 Mag

Stripe Error . . . . . . . . . . . . . . . . . . . 93

MS-01429 Mag Stripe Data . . . . . . . . . . 94

MS-01430 Mag Stripe Error . . . . . . . . . . 95

MS-01435 No Mag Stripe. . . . . . . . . . . . 96

PR-01703 Printhead Error . . . . . . . . . . . 97

PR-01705, PR-01706 Card Jam . . . . . . 99

PR-01710 EEPROM Error . . . . . . . . . . 101

PR-01715, PR-01716 Cover Open . . . 102

PR-01718 Printhead Temp . . . . . . . . . 103

PR-01719 Printhead Error . . . . . . . . . . 104

PR-01720 Ribbon Error . . . . . . . . . . . . 105

PR-01721 EEPROM Error. . . . . . . . . . 106

PR-01723 Hardware Error. . . . . . . . . . 107

PR-01724 Ribbon Break . . . . . . . . . . . 109

PR-01726 Ribbon Out . . . . . . . . . . . . . 111

PR-01730 Printhead Error. . . . . . . . . . 112

PR-01737 Ribbon Low. . . . . . . . . . . . . 113

PR-01738 Ribbon Error. . . . . . . . . . . . 114

SC-01804 No Smart Card . . . . . . . . . . 115

Safety and compliance (FCC). . . . . . . . . . . 124

Regulatory compliance . . . . . . . . . . . . 124

Liability statement . . . . . . . . . . . . . . . . 126

Safety. . . . . . . . . . . . . . . . . . . . . . . . . . 127

Acknowledgments . . . . . . . . . . . . . . . . 128

Page 1

About the printer

This guide applies to CP60 Card Printer. The information also applies to the SP60 Card Printer. The printers

include the Built-in Ethernet feature and can include the Open Card option.

The outside of the printer

Duplex Module: Optional module at the back of the

printer that turns the card to print the other side.

Printer Cover.

Latch: Lift the latch to open the printer cover.

Input Hopper: Open the cover to load blank cards.

LCD Panel: Shows the printer status and any

messages. Use the LCD panel to change network

settings.

Ready Key: Push to pause or resume the

printer.

The Status Light helps you understand printer operation.

See "The LCD panel" on page 10 for details.

Output Hopper: Remove completed cards.

Page 2

Ports are located on the left side of the printer.

Network Port: Use the Ethernet port to connect a printer

with the Built-in Ethernet feature.

USB Data Port: Connect the data cable to the printer.

ALL printers have this port.

Manual Advance Knob: Use to move a card in the

printer or to turn rollers.

Power Receptacle: Plug in the power supply to power

on the printer.

Security Lock Receptacle: Connect the optional

security lock to the opening under the ledge of the

printer (not visible in this drawing).

Cable Guides: Place the data cable in the guides. (You

can also place the power cable in the guide.)

Optional Smart Card USB Port: See "Features and

options" on page 3.

Optional Smart Card Serial Port: See "Features and

options" on page 3.

Page 3

The inside of the printer

Cover Arm: Holds the cover and printhead cartridge in place.

Printhead Cartridge: Applies the image to the card. The label

includes”YMC” for color or “K” for monochrome printheads.

Print Ribbon Cartridge (shown with color print ribbon).

Printer Label: Includes the serial number and model information

(located on the left side of the printer and not visible in this drawing).

Cleaning Roller (not visible in this drawing): Removes dust

and debris from cards.

Features and options

Features and options are identified on the printer label:.

• Printers have a MAC address label.

Page 4

• Printers with “U” printing can print one color

(monochrome) only. “C” printing is full-color or

monochrome (with specific ribbons).

• All CP60 printers have a USB data connection. They

also have one of the following:

— Built-in Ethernet (Net) connection

— Open Card (OC) data format and Built-in Ethernet

• Printers can include a duplex (2) module.

•Amagnetic stripe module can be a three-track (IAT)

module.

• Printers can have a 100-card (H1) or 200-card (H2)

input hopper. The input hopper can have a lock (K1).

• An optional smart card module can have:

— Combination smart card reader (SC347) with

contact and contactless reader. Visible inside the printer;

includes a USB port on the printer.

— Contactless iCLASS® (SC205) or HID® (SC202) reader;

includes a USB port.

— Contact station (SC400): Visible inside the printer; includes

a serial port.

Page 5

Loading cards

1Open the input hopper cover.

2Remove cards from the original package.

Tips: Handling cards

•Cards can stick together: Slide or fan cards to separate the

edges.

•Do not touch the surface of cards before printing them. (Oils

on hands will reduce printing quality.)

•Handle cards by the edges or wear gloves.

•Orient all cards the same way.

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