Cybertec Series 2000 Manuel utilisateur

Series 2000

3G Modem / Router

User Manual

Document Number: 0013-001-000198

Version: 1.40 (15 October, 2010)

Cybertec Pty Limited

2010

Document: 0013-001-000198

Series 2000 User Manual

Version: 1.40

15 October, 2010

Documentation Control

Generation Date: October 15, 2010

2010 Cybertec Pty Limited

No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means,

electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Cybertec Pty

Limited.

Cybertec Pty Limited has intellectual property rights covering subject matter in this document. Except as expressly

provided in any written license agreement from Cybertec Pty Limited, the furnishing of this document does not give you

any license to this intellectual property.

Legal Information

The contents of this document are provided “as is”. Except as required by applicable law, no warranties of any kind, either

express or implied, including, but not limited to, the implied warranties of merchantability and ﬁtness for a particular

purpose, are made in relation to the accuracy and reliability or contents of this document. Cybertec Pty Ltd reserves the

right to revise this document or withdraw it at any time without prior notice.

Under no circumstances shall Cybertec Pty Ltd be responsible for any loss of data or income or any special, incidental,

and consequential or indirect damages howsoever caused.

More information about Cybertec can be found at the following Internet address: http://www.cybertec.com.au

Page 1 of 186

Cybertec Pty Limited

2010

Document: 0013-001-000198

Series 2000 User Manual

Version: 1.40

15 October, 2010

Contents

1 Introduction 5

1.1 DocumentStructure.............................................. 5

1.2 ConventionsUsed............................................... 5

1.3 ManualUpdates................................................ 6

1.4 DefaultConﬁguration............................................. 6

2 Safety 6

3 Care Recommendations 6

4 Indicators and Interfaces 7

4.1 Model2100.................................................. 7

4.2 Model2220.................................................. 7

4.3 Indicators ................................................... 8

4.4 Ethernet.................................................... 9

4.5 Modem/DCESerialPort........................................... 10

4.6 DTE Serial Ports (Model 2220 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

4.7 Digital Inputs & Digital Outputs (Model 2220 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

4.8 FactoryDefaultResetSwitch......................................... 12

5 Installation 13

5.1 PanelMounting................................................ 13

5.2 DINRailMounting.............................................. 13

5.3 InstallingtheSIMCard............................................ 14

5.4 Antenna.................................................... 14

5.5 PowerSupply................................................. 15

5.6 FunctionalEarth................................................ 15

6 Accessing the Web Interface 16

6.1 ComputerSettings .............................................. 16

6.2 WindowsPCNetworkSettings........................................ 16

6.3 Connecting to the Series 2000 Web Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

7 Web Page Layout 20

7.1 PageLayout.................................................. 20

7.2 MenuStructure ................................................ 20

7.3 Symbols.................................................... 24

8 Basic Conﬁguration 25

8.1 ConﬁguretheWirelessinterface ....................................... 25

8.2 Conﬁgure the LAN interface and DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

8.3 Conﬁgure clients to use the Series 2000 3G Modem / Router . . . . . . . . . . . . . . . . . . . . . . . . 30

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Cybertec Pty Limited

2010

Document: 0013-001-000198

Series 2000 User Manual

Version: 1.40

15 October, 2010

9 Status 31

9.1 Alarms..................................................... 31

9.2 Wireless.................................................... 33

9.3 LocalAreaNetwork(LAN).......................................... 35

9.4 VirtualPrivateNetwork(VPN)........................................ 35

9.5 SerialServer.................................................. 35

9.6 General Purpose Input / Output (GPIO) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

9.7 SystemLog .................................................. 35

10 System 37

10.1Administration ................................................ 37

10.2Backup&Upgrade .............................................. 40

10.3SystemInformation.............................................. 43

10.4Power ..................................................... 43

10.5 General Purpose Inputs and Outputs (GPIO) (Model 2220only) . . . . . . . . . . . . . . . . . . . . . . . 45

11 Wireless 49

11.1NetworkConﬁguration ............................................ 49

11.2PacketModeConﬁguration.......................................... 52

11.3ConnectionManagement ........................................... 58

11.4CircuitSwitchedDataMode ......................................... 61

11.5SMS...................................................... 68

12 Network 79

12.1LANInterface................................................. 79

12.2ConﬁguringtheDHCPserver......................................... 81

12.3DomainNameSystem(DNS) ........................................ 81

12.4 Generic Routing Encapsulation (GRE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

12.5NetworkDiagnostics ............................................. 85

13 Routing 86

13.1DefaultandStaticRoutes........................................... 86

13.2DynamicRouting............................................... 91

13.3 Virtual Router Redundancy Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

13.4PolicyRouting ................................................ 94

13.5QualityofServiceRouting .......................................... 98

14 Firewall 104

14.1FirewallSetup................................................. 104

14.2AccessControl ................................................ 105

14.3DoSFilters .................................................. 106

14.4CustomFilters................................................. 107

14.5PortForwarding................................................ 112

14.6CustomNAT ................................................. 115

14.7MACAddressFiltering............................................ 120

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Cybertec Pty Limited

2010

Document: 0013-001-000198

Series 2000 User Manual

Version: 1.40

15 October, 2010

15 Virtual Private Network (VPN) 125

15.1 Internet Protocol Security (IPsec) VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

15.2SecureSocketsLayer(SSL)VPN ...................................... 139

15.3PPTPandL2TP................................................ 144

15.4MultipleVPNTunnels ............................................ 148

15.5CertiﬁcateManagement............................................ 148

16 Serial Server 153

16.1Selectingaportfunction ........................................... 153

16.2Commonconﬁgurationoptions........................................ 155

16.3RawTCPClient/Server............................................ 157

16.4RawUDP ................................................... 159

16.5ModemEmulator ............................................... 160

16.6DNP3IP-SerialGateway ........................................... 163

16.7ModbusIP-SerialGateway .......................................... 165

16.8Telnet(RFC2217)Server........................................... 166

16.9PPPServer .................................................. 168

16.10PPPDialoutClient .............................................. 169

16.11PhoneBook.................................................. 171

17 Management 174

17.1Events..................................................... 174

17.2SNMP..................................................... 177

17.3DNP3 ..................................................... 178

17.4SMS...................................................... 180

17.5Email ..................................................... 184

18 Troubleshooting 186

18.1Series2000doesnotstart. .......................................... 186

18.2Cannotconnecttowebpages......................................... 186

18.3NetworkStatusFault ............................................. 186

18.4ConnectionStatusFault............................................ 186

Page 4 of 186

Cybertec Pty Limited

2010

Document: 0013-001-000198

Series 2000 User Manual

Version: 1.40

15 October, 2010

1 Introduction

This manual provides installation and conﬁguration information for the Cybertec Series 2000 3G Modem / Router. The

Cybertec Series 2000 3G Modem / Router are designed for Industrial applications, and are used for Telemetry and SCADA

communications. The communications interfaces include Ethernet and Serial, in addition some models include digital

inputs and digital outputs. The Series 2000 3G Modem / Router range are designed to operate over a wide range of input

voltage and an industrial temperature range.

All models are designed for use on 3G cellular networks and provide broadband performance, all models in the Series

2000 range support download data rates of up to 7.2Mbps and upload data rates of up to 2Mbps.

Topics covered in this manual include:

•Installation and Connecting to the Series 2000 3G Modem / Router .

•Basic conﬁguration and 3G network connection.

•Operation and status monitoring.

•LAN network conﬁguration.

•Firewall and routing set up.

•Virtual Private Network (VPN) conﬁguration and use.

•Serial server conﬁguration.

•Device management.

1.1 Document Structure

The manual has been designed to introduce the product quickly. The ﬁrst sections describes the hardware and how to

set up and connect to the device. A standard network conﬁguration is then described so that a standard connection can

established. The conﬁguration sections follow the menu structure of the Series 2000 3G Modem / Router.

1.2 Conventions Used

This manual uses the following typographical conventions:

Italic: Used for ????

www.example.com.au: Used to display URLs (Web addresses).

Menu .Submenu: Used to illustrate menu navigation.

The manual uses the following icons:

Indicates a reference to further information. This may include other documents or information

available online.

Indicates a tip, suggestion, or general note relating to the occupying text.

Indicates the text of an SMS.

Indicates a warning or caution relating to the occupying text.

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Cybertec Pty Limited

2010

Document: 0013-001-000198

Series 2000 User Manual

Version: 1.40

15 October, 2010

1.3 Manual Updates

Improvements and updates to this manual will be made available on the Cybertec website www.cybertec.com.au.

There you will also ﬁnd, further product documentation including application notes, user guides, and other support infor-

mation.

1.4 Default Conﬁguration

Unless otherwise stated the manual assumes the conﬁguration of the Series 2000 3G Modem / Router is in the factory

default state. If the modem has been previously conﬁgured it may be necessary to perform a conﬁguration reset to return

the the conﬁguration to the default state, prior to conﬁguring the device. The procedure to perform a conﬁguration reset

is described is Section 4.8.

2 Safety

Please observe the general safety precautions outlined in this manual during all phases of

operation and service of the Series 2000 3G Modem / Router. If you do not comply with these

precautions or with speciﬁc safety warnings contained elsewhere in this manual or on the

product itself, you will violate the standards of design, manufacture, and intended use of the

product. Cybertec does not assume any liability for failure to comply with these precautions.

Read this manual completely and make sure it is understood fully before commencing

installation. Check that the intended application does not exceed the safe operating

speciﬁcations for this unit. This unit should only be installed by qualiﬁed personnel. The power

supply wiring must be sufﬁciently fused, and if necessary it must be possible to manually

disconnect the unit from the power supply.

3 Care Recommendations

To maintain correct operation of unit and to fulﬁll the warranty obligations the following care recommendations should

be followed. This unit must not be operated with the covers removed. Do not attempt to disassemble the unit, no user

serviceable parts are contained within the unit. Do not drop, knock or shake the unit, rough handling may cause damage

to internal circuit boards. Do not use harsh chemicals, cleaning solvents or strong detergents to clean the unit. Do not

expose the unit to any kind of liquids (rain, beverages, etc), the unit is not waterproof. Keep the unit within the speciﬁed

humidity levels. Do not use or store the unit in dusty, dirty areas, connectors as well as other mechanical part may be

damaged.

Page 6 of 186

Cybertec Pty Limited

2010

Document: 0013-001-000198

Series 2000 User Manual

Version: 1.40

15 October, 2010

4 Indicators and Interfaces

This section describes the indicators and interfaces for each of the models in the Series 2000 range. The Series 2000,

Model 2100 and Model 2220 differ in that the the Model 2220 has 2 additional serial ports, digital inputs and digital

outputs.

4.1 Model 2100

The Ethernet ports, serial port indicators are located on the front panel as show in ﬁgure 1. The rear panel contains the

connectors for power, and antenna, in addition to the SIM drawer and factory reset switch, as shown in ﬁgure 2.

Figure 1: Model 2100 front panel.

Figure 2: Model 2100 rear panel.

4.2 Model 2220

The Ethernet ports, serial ports and indicators are located on the front panel as show in ﬁgure 3. The rear panel contains

the connectors for power, digital inputs, digital outputs and antenna, in addition to the SIM drawer and factory reset

switch, as shown in ﬁgure 4.

Figure 3: Model 2220 front panel.

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Cybertec Pty Limited

2010

Document: 0013-001-000198

Series 2000 User Manual

Version: 1.40

15 October, 2010

Figure 4: Model 2220 rear panel.

4.3 Indicators

The Series 2000 has 4 LED indicators on the front panel of the unit, refer to Figure 5 for the locations.

Figure 5: Front panel indicators

4.3.1 Power Indicator

The power indicator will light green when power is applied. If the indicator does not light when power is applied check

the power supply voltage and connections, refer to Section 5.5 for details.

4.3.2 Network Indicator

The network indicator reports the status of the connection to the network. When powered up the indicator will be off,

the indicator will then ﬂash green whilst the unit searches for a network, once connected to the network the indicator will

light green. The possible states are shown in Table 1.

Indicator Description

Off Not ready

green ﬂashing Searching for network

green (solid) Locked to network

Table 1: Network Indicator.

4.3.3 Status Indicator

The status indicator reports the health of the unit. In normal operation the indicator will be green, if a fault is detected

either at boot-up or during normal operation the indicator will light red. When the unit is ﬁrst switched on or is reset the

Page 8 of 186

Cybertec Pty Limited

2010

Document: 0013-001-000198

Series 2000 User Manual

Version: 1.40

15 October, 2010

indicator will ﬁrst light red, then ﬂash red in sequence with the Signal Strength Indicator (refer to section 4.3.4), this is

normal behaviour during boot-up and does not indicate a fault.

Indicator Boot-up behaviour Normal operation

Red No Fault Fault

Red Flashing No Fault Fault

Green N/A No Fault

Table 2: Status Indicator.

4.3.4 Signal Strength Indicator

The Signal Strength Indicator reports the level of the received RF signal as well as any network connection faults that

occur . The signal strength is indicated by the number of green ﬂashes of the indicator within an indicator period. Each

indicator green ﬂash will be followed by a short off time, an extended off time indicates the end of the indicator period.

So an indicator period starts with a green ﬂash followed by up to 5 additional ﬂashes, then an extended off time, the cycle

will then repeat. The maximum number of ﬂashes in an indicator period is 6.

The indicator may be red during the extended off time following the green ﬂashes, this indicates a network connection

fault. The indicator will ﬂash red if a SIM card is not present and will be solid red if the RF circuitry is restarting, network

registration has failed or the RF signal level is too low for a connection.

When the unit is ﬁrst switched on, or is reset the indicator will ﬁrst light red, then ﬂash red in sequence with the Status

Indicator (refer to section 4.3.3), this is normal behaviour during boot-up and does not indicate a fault.

Indicator Description

Green Flashing Indication of received signal strength

Green ﬂashing then Red Network connection fault

Red ﬂashing SIM card not present or faulty

Red RF circuitry initialising or network registration fault

Table 3: Signal Strength Indicator.

4.4 Ethernet

The Ethernet ports are on the front of the unit and are marked LAN 1 and LAN 2, each port has a LED indicating

the connection speed and a LED indicating activity as shown in Figure 6. Both ports are capable of auto-negotiation,

meaning cross-over cables are not required. The Ethernet ports are switched, allowing more than one Ethernet device to

be connected to the unit at one time.

Figure 6: Ethernet ports.

Page 9 of 186

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