CyberData 011399 Manuel utilisateur

Quick Start Guide 931257A

The IP Endpoint Company

1.0 Out-of-Box and Prior to Final Installation

1.1. Verify that you have received all of the parts listed on the Installation Quick

Reference placemat.

1.2. Download the current manual, otherwise known as an Operation Guide,

which is available in the Downloads tab at the following webpage:

http://www.cyberdata.net/voip/011399/

Note You can also navigate to the Downloads tab by going to

www.CyberData.net and following the steps that are indicated by

the following figures:

Singlewire InformaCast Talk-Back Speaker

Part Numbers: 011399 (RAL 9002, Gray White)

011400 (RAL 9003, Signal White)

Singlewire InformaCast Talk-Back Speaker

Quick Start Guide

VoIPon www.voipon.co.uk [email protected] Tel: (0)330 088 0195 Fax: +44 (0)1245 808299

Quick Start Guide 931257A

2.0 Select Power Source

3.0 Power Test

3.1. Plug in the CyberData device and monitor the LED activity on the front of

the device. See the following figure:

IEEE 802.3af or 802.3at PoE Switch IEEE 802.3af or 802.3at PoE Injector

Set PoE power type to IEEE 802.3af

Power Class 0 (15.4W)a

for high power PoE+ set Class 4 = 30W

a.When initiating the device for the first time, we recommend manually adjusting the PoE

switch port power setting to Class 3 to ensure sufficient power allocation. Once the initial

setup has been completed and the device is SIP enabled, the Administrator may prefer a

final power setting adjustment to Class 0.

CAT6 cable recommended—for longer

distances

Be sure you are using a non-PoE switch or port

Make sure port is not in trunk mode

Set port to full duplex/ 100mbps

Spanning Tree Protocol (STP) must be disabled or Portfast enabled

Speaker

Status

(Green LED)

Network

Link/Activity

(Yellow LED)

VoIPon www.voipon.co.uk [email protected] Tel: (0)330 088 0195 Fax: +44 (0)1245 808299

Quick Start Guide 931257A

3.2. The GREEN power/status LED and the YELLOW network LED come on

immediately. The YELLOW network LED will blink to indicate network traffic.

After about 27 seconds, the GREEN power/status LED will blink twice to

indicate that the board is fully booted.

If there is no DHCP server available on the network, it will try 12 times with a

three second delay between tries and eventually fall back to the

programmed static IP address (by default 10.10.10.10). This process will

take approximately 80 seconds.

3.3. When the device has completed the initialization process, press and hold

the RTFM switch for 3 seconds to announce the IP address.

This concludes the power test. Go to Section 4.0, "InformaCast

Configuration File Retrieval".

4.0 InformaCast Configuration File Retrieval

4.1. DHCP should be enabled. After the speaker initializes, it will send a

broadcast to the DHCP server to ask for the location of its

InformaCastSpeaker.cfg configuration file.

4.2. SLP or TFTP?

•SLP should be enabled on InformaCast version 5.0.4 or higher. SLP is an

InformaCast protocol introduced in InformaCast version 5.0.4. The speaker

will retrieve its configuration file from an InformaCast server folder specified

by SLP. SLP method is preferred.

•TFTP servers may be used instead of SLP. In this alternate scenario, DHCP

option 150 is required to provide the speaker with the address of the TFTP

server. Otherwise, the speaker will be unable to retrieve its configuration file.

Note The Singlewire InformaCast Talk-Back Speaker and InformaCast

server should be on the same subnet during the speaker's initial

configuration if it cannot access the VLANs upon which the

InformaCast Server and DHCP servers are located.

5.0 Identification and Testing

5.1. Ensure the InformaCast Server has detected a new speaker.

5.2. Test the newly detected speaker.

5.3. Add the newly detected speaker to the InformaCast Server.

VoIPon www.voipon.co.uk [email protected] Tel: (0)330 088 0195 Fax: +44 (0)1245 808299

Quick Start Guide 931257A

6.0 Contacting CyberData VoIP Technical Support

You are welcome to call CyberData VoIP Technical Support at 831-373-2601

x333. Business hours are 7:00 AM - 5:00 PM Pacific Time, Monday through

Friday.

We encourage you to access our Technical Support help desk at the following

address:

http://support.cyberdata.net/

Note You can also access the Technical Support help desk by navigating through

menus on the CyberData website (www.CyberData.net) as shown in the

following figure:

The Technical Support help desk provides the options of accessing

documentation for your CyberData product, browsing the knowledge base, and

submitting a troubleshooting ticket.

Please be advised requests for Returned Materials Authorization (RMA) numbers

require an active VoIP Technical Support ticket number. A product will not be

accepted for return without an approved RMA number.

VoIPon www.voipon.co.uk [email protected] Tel: (0)330 088 0195 Fax: +44 (0)1245 808299

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