FAQ
1. Can I share camera access with my family and friends?
Yes. Open the settings menu on the camera you wish to share, and
select “Share Device”. Follow the instructions to invite another
Crorzar Home user to share the cameras or send a secure link to
allow access to the camera.
2. What’s the wireless range?
Wifi range depends heavily on your router, building materials, the
environment around the camera, and other factors. In general, if you
can get a WIFI signal on your phone, you are also likely to be within
range for the cameras.
3. How many cameras can I add on my account?
The Crorzar Home app can support up to 100 cameras per account.
Your router may limit the number of smart devices that are usable on
your network.
4. What do I do if I’m having trouble connecting my camera?
5. My device shows offline in the app.
Make sure you are connecting to a 2.4ghz WIFI network. This is the
number 1 trouble shooting step. If you are unsure, contact your
internet provider.
During setup, make sure your phone or mobile device is connected
to the same 2.4ghz WIFI network that your cameras will be
connecting to.
Make sure the camera has been reset and is in pairing mode by
holding the reset button down for about 5 seconds until you hear a
prompt.
Make sure you are attempting setup close to your router.
Make sure your WIFI username and password are correct.
Make sure the device is powered on.
Make sure the WIFI network is available, connected to the internet,
and that your WIFI network name and password have not changed.
Delete the camera from your app and re-pair the camera to your
network.
