Crestron TPS-MEM16MB Manuel utilisateur


This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON

Crestron TPS-MEM16MB & TPS-MEM32MB Flash Memory
Installation Guide - DOC. 5927 Contents •• i
Contents
Flash Memory for TPS User Interfaces:
TPS-MEM16MB & TPS-MEM32MB 1
Description 1
Functional Description 1
Physical Description 1
Memory Module Verification 2
Local Verification 2
Remote Verification 2
Installation 3
Tilt Model Installation Procedure 3
Lectern Model Installation Procedure 7
Problem Solving 12
Troubleshooting 12
Further Inquiries 13
Future Updates 13
Return and Warranty Policies 14
Merchandise Returns / Repair Service 14
CRESTRON Limited Warranty 14


Crestron TPS-MEM16MB & TPS-MEM32MB Flash Memory
Installation Guide - DOC. 5927 Flash Memory for TPS User Interfaces: TPS-MEM16MB & TPS-MEM32MB •• 1
Flash Memory for TPS User
Interfaces: TPS-MEM16MB &
TPS-MEM32MB
Description
Functional Description
There are two flash memory modules available for TPS user interfaces:
TPS-MEM16MB and TPS-MEM32MB. These memory modules directly
replace the 'original' modules supplied with the TPS user interfaces.
Original modules range in capacity (4 to 8MB) depending on the type of
TPS user interface. These replacements provide additional flash memory
which may be needed to improve TPS user interface performance when
loading/running large and complex programs. Furthermore, these
modules contain the latest TPS firmware.
NOTE: TPS user interfaces include all TPS touchpanels and the
touchpanel interface unit.
Physical Description
The memory modules are a printed circuit board (PCB) designed for
installation into a specific memory socket on the TPS user interface
motherboard.

Flash Memory Crestron TPS-MEM16MB & TPS-MEM32MB
2•• Flash Memory for TPS User Interfaces: TPS-MEM16MB & TPS-MEM32MB Installation Guide - DOC. 5927
As of the date of manufacture, this unit has been tested and found to
comply with specifications for CE marking.
NOTE: This device complies with part 15 of the FCC rules. Operation is
subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Memory Module Verification
It is possible to verify the total amount of flash memory residing on a
given user interface if the amount is unknown. This action can be taken
locally (user interface within close physical proximity, and not
necessarily networked) or remotely (networked user interface located
over some distance).
Local Verification
Simply enter 'SETUP MODE' as described in the "Configure the …"
section of each user interface Operations Guide. From the Main Menu,
navigate to the Diagnostics Menu and select the Display Configuration
button. The new screen displays a list of configuration information.
Search for the item titled 'Flash Total Size'. The amount of flash memory
residing in the user interface is shown.
Remote Verification
A PC running SIMPL™ Windowsor VisionTools™ Pro-e and
connected to the Crestron control system (with the user interface
connected via Cresnet) is required for remote verification. From the
Viewport enter Remote | Remote Console | Connect to open the "Select
Network ID" window. Enter or scroll down to the ID of the user
interface. Click on the OK button and observe the "TPS>" prompt in the
Viewport. Enter a question mark (?) and carriage return. The Viewport
replies with a list of optional commands. The command of interest for
remote verification is "SHowhw". Enter that command and a carriage
return to display a list of configuration information. Search for the item

Crestron TPS-MEM16MB & TPS-MEM32MB Flash Memory
Installation Guide - DOC. 5927 Flash Memory for TPS User Interfaces: TPS-MEM16MB & TPS-MEM32MB •• 3
titled 'Flash Total Size'. The amount of flash memory residing in the user
interface is shown.
Installation
CAUTION: Installation of new memory module results in the loss of
any program uploaded prior to module replacement. Be sure to have the
program safely saved to a PC if the intent is to upload again.
TPS memory modules are designed for installation into a specific
memory socket internal to all TPS user interfaces. TPS user interfaces
vary; there are tilt and lectern models. As a result, the installation
procedure for each model differs. The only tools required for either
procedure are a #1 Phillips screwdriver and a grounding strap (or
grounded workstation).
Tilt Model Installation Procedure
CAUTION: The memory module and the TPS tilt-model touchpanel
contain ESD sensitive devices. Perform the following procedure while
wearing a grounding strap that is properly grounded or on a grounded
workstation to avoid damaging the module and/or the user interface.
NOTE: If the angle of the touchscreen needs to be adjusted, refer to the
latest revision of the touchpanel Operations Guide for instructions of how
to use the touchpanel position lock buttons. The latest version of the
appropriate Operations Guide can be obtained from the Downloads page
(MANUAL Library) of the Crestron website (www.crestron.com). New
users are required to register to obtain access to the FTP site.
NOTE: The diagrams in this procedure show a TPS-5000 touchpanel,
but the steps for all other TPS touchpanels are identical.
1. If the optional external power pack is utilized, disconnect the
plug of the power pack from the touchpanel rear port labeled
24VDC 2A.
2. To prevent errors when re-connecting, label and disconnect all
cables attached to the touchpanel rear panel ports.

Flash Memory Crestron TPS-MEM16MB & TPS-MEM32MB
4•• Flash Memory for TPS User Interfaces: TPS-MEM16MB & TPS-MEM32MB Installation Guide - DOC. 5927
3. If necessary, use the touchpanel position lock buttons to adjust
the touchscreen to the maximum (most vertical/upright) angle.
4. To prevent scratching of the screen, place the touchpanel
facedown onto a padded surface.
5. With one hand, hold the touchpanel base cover in place.
6. Refer to the diagram below. Using a #1 Phillips screwdriver,
loosen and remove the eight screws that secure the touchpanel
base cover.
Remove Touchpanel Base Cover Screws
7. Place the touchpanel upright on the work surface.
8. As shown on the next page, remove the touchpanel base cover
by raising it upwards and rearward.

Crestron TPS-MEM16MB & TPS-MEM32MB Flash Memory
Installation Guide - DOC. 5927 Flash Memory for TPS User Interfaces: TPS-MEM16MB & TPS-MEM32MB •• 5
Remove Touchpanel Base Cover
9. To obtain unobstructed access to the memory socket, remove
the TPS-VID expansion card, as shown below, if installed. If
there is no TPS-VID, continue with next step.
TPS-VID Removal

Flash Memory Crestron TPS-MEM16MB & TPS-MEM32MB
6•• Flash Memory for TPS User Interfaces: TPS-MEM16MB & TPS-MEM32MB Installation Guide - DOC. 5927
10. As shown below, locate the memory socket.
Memory Socket Location
LOCATION
OF MEMORY
SOCKET WITH
MEMORY
MODULE
NOTE
POLARITY
OF MEMORY
MODULE
(NOTCH IN
CORNER OF
BOARD) SIDE CLIP (ONE
AT EACH END)
11. Press the two metallic side clips of the socket securing the
original module in opposing directions and notice that the
module lifts up slightly.
12. Use even pressure while backing out the original module out
of the socket.
13. Observe polarity (as shown in the previous illustration) and
insert the new memory module into the socket at a slight
angle.
14. Apply even pressure to the module and level it off, parallel to
the motherboard. The two metallic side clips snap into place
as it becomes seated.
15. If removed, return the TPS-VID expansion card.
16. Position the touchpanel base cover onto the base.
17. Hold the touchpanel base cover in place and position the
touchpanel facedown onto a padded surface to prevent
scratching of the screen.
Ce manuel convient aux modèles suivants
1
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