LIMITED WARRANTY
Craftwell Inc warrants that the Cut’n’Boss and any Cut’n’Boss parts and consumables (”Products”) will be free
from defects in material and workmanship.
This one year warranty is expressly limited to manufacturing defects. Craftwell will repair or replace a defective Product
without charge with proof of purchase within the warranty period. If the Product is damaged due to misuse or neglect,
the warranty is null and void.
This limited warranty excludes professional or commercial use, and applies only to Products purchased from Craftwell or
an authorized Craftwell distributor.
TO THE FULLEST EXTENT PERMITTED BY LAW,THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND NON-INFRINGEMENT. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES,
SO THE ABOVE LIMITATION MAY NOT APPLY TO ALL PURCHASERS. IN SUCH EVENT, THE TERM OF SUCH IMPLIED
WARRANTIES ARE LIMITED TO THE LIMITED WARRANTY PERIOD IDENTIFIED IN THE ABOVE PARAGRAPH. THIS LIMITED
WARRANTY IS VOID IF THE LABEL BEARING THE PRODUCT’S SERIAL NUMBER IS REMOVED OR ALTERED. ANY TECHNICAL
OR OTHER SUPPORT PROVIDED BY CRAFTWELL IS “AS IS” AND WITHOUT WARRANTIES OF ANY KIND. SOME STATES DO
NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
ALL PURCHASERS.
Exclusive Remedies
Remedies under this limited warranty are limited, at Craftwell’s sole discretion, to replacement or repair of
defective Product/parts at Craftwell’s expense. All defective Products/parts replaced under this limited warranty
become the property of Craftwell. Craftwell will repair or replace defective Product/parts with new Product/parts,
or used Product/parts that are at least functionally equivalent to the replaced Product/parts. If a Product/part is
determined not to be defective, Craftwell will return the Product/part to purchaser without replacement or repair.
Unless otherwise required by law, this is purchaser’s sole and exclusive remedy for breach of this limited warranty.
Exceptions
Craftwell does not warrant that the Products will meet specic requirements of purchaser or end user or that it will
operate error-free or uninterrupted.This limited warranty does not cover Product defects or failure resulting from:
(1) improper or unreasonable use or maintenance; (2) failure to follow operating instructions; (3) business or
commercial use; (4) accident; (5) improper storage or operating conditions, including, but not limited to, excess
moisture, lightning, power surges and connections to improper voltage supply; (6) unauthorized alteration or
modication of original condition; (7) inadequate packing or shipping by purchaser; (8) alteration, loss of,
damage to, or corruption of stored data; or (9) use with non-Craftwell products that cause damage to the
Products.
Limitation of Liability
CRAFTWELL IS NOT LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES,
INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOST REVENUES OR LOST SAVINGS, REGARDLESS OF CAUSE OR LEGAL
THEORY, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY EVENT OF LIABILITY,
CRAFTWELL’S LIABILITY WILL NOT EXCEED THE AMOUNT OF THE PRICE PAID BY PURCHASER FOR PRODUCT. SOME STATES
DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION MAY NOT APPLY TO ALL PURCHASERS.
Governing Law and Venue
The laws of the State of New York will govern the validity, interpretation and enforcement of this limited warranty
and any claims between the parties, without regard to conicts of law principles. Venue for any dispute arising
under this limited warranty or any claims between the parties will exclusively be a state or federal court of
competent jurisdiction located in Queens, New York. The United Nations Convention on Contracts for the
International Sale of Goods is specically excluded and will not apply.All claims against Craftwell will be brought
within two (2) years from purchaser’s date of purchase, or one (1) year from the date of the occurrence,
whichever is shorter.
Obtaining Warranty Service
To obtain warranty service, the purchaser shall contact Craftwell Customer Service at (888) 315-8885 or by visiting
www.craftwellusa.com, and adhere to the instructions provided by Craftwell Customer Service. Purchaser shall
return or ship the defective Product/parts to Craftwell, freight and all fees, including, but not limited to, duty, tax
and freight (“Shipping Fees”), prepaid by purchaser. Purchaser remains responsible for Product/parts while in
transit to and from Craftwell. Product/parts shall be accompanied, to the extent possible, by: (1) proof of
purchase; (2) Return Merchandise Authorization number (RMA #), which must be clearly displayed on the outside
of the shipping carton or a similar package affording an equal degree of protection; and (3) written document
with (i) clear explanation of problem, (ii) date of purchase, (iii) name and address of Craftwell Seller, and (iv)
model and serial number of Product. Craftwell will ship repaired or replaced Product/parts to purchaser, freight
prepaid, unless Product/parts are determined not to be defective by Craftwell, or purchaser is outside of the US,
in which case purchaser is responsible for all Shipping Fees. Repair or replacement of Product/part does not
extend the original limited warranty period.
