Consumer Cellular Wireless Home Phone Base Manuel utilisateur
Wireless Home Phone Base
A Guide to Your Service and Device
W
ireless Home Phone Base
A Guide to Your Service and Device
2TABLE OF CONTENTS
Introduction 3
About Your Service 4–7
About Your Device 8–9
Device Installation 10–13
How It Works 14–15
Voicemail 16
Using Your Device 17–19
Helpful Tips 20–22
Important Information 23
Frequently Asked Questions 24–26
Troubleshooting 27–33
Specifications 34–35
Radio Frequency (RF) Energy 36
FCC Compliance 37
Warranty 38
Support 39
3
INTRODUCTION
Thank You For Choosing Consumer Cellular!
We think your cell service should be easy to use, affordable and that you should never have to sign a contract.
More than anything though, we think your wireless company should be there for you. That’s where this guide comes
in. It’s a quick and easy reference to your new device and cellular service.
If you would like to learn more, please flip to the SUPPORT section at the back of the guide, where you’ll find a
variety of customer support options.
We hope you enjoy your new Wireless Home Phone Base!
ABOUT YOUR SERVICE
Coverage Area
Your Consumer Cellular plan covers calls to and from
anywhere in the United States (including Puerto Rico,
U.S. Virgin Islands and Guam) with no long distance
or roaming charges.
Transferring A Phone Number
Transferring a landline phone number to the Wireless
Home Phone Base can take five (5) days or more.
Outgoing calls can be made immediately using the
Wireless Home Phone Base, however incoming calls
will continue through your old service until the transfer
is complete. It is recommended that a phone be kept
connected to your existing home wiring or prior service
to continue to receive incoming calls until the transfer
is complete. To check the status of your transfer,
please call Consumer Cellular customer support at:
888-345-5510.
International Calling
To make an international call using your wireless home
phone base, please dial: 1-401-537-2523 and follow
the prompts. Our international rates start at just 10¢ per
minute plus standard usage fees.
4
ABOUT YOUR SERVICE (CONTINUED)
Making Calls Outside of the U.S.
Our service is not designed to be used outside of the
U.S. (including cruise ship travel). If your device does
work while you are abroad, it will fall under the
regulation of the country in which you are located.
This will cost you at least $1 per minute and
possibly much more.
Directory Assistance
Just dial, 800-FREE-411 (800-373-3411) and
Directory Assistance will help you located the number
you’re looking for and connect you automatically. There
is no surcharge for this call, but you will be using your
plan’s minutes, as you would when making other calls.
Directory Assistance can also give you movie times
and weather reports, help you find an address or
give you directions.
5
ABOUT YOUR SERVICE (CONTINUED)
Checking Your Usage & Usage Alerts
You can check your voice, text and data usage
anytime by logging onto your account at
www.ConsumerCellular.com or with the
MY CC app from a smartphone. Plus, with
Consumer Cellular’s Usage Alerts, we’ll keep an
eye on your usage and let you know if you’re
close to going over. It’s automatic and it comes
standard as part of your new service.
Setting-up Usage Alerts
As a Consumer Cellular customer, free Usage
Alerts were set-up automatically when you
started your account. Just log onto your account
at www.ConsumerCellular.com to change your
Usage Alert settings anytime. There you can
choose the alert type (e-mail or text message)
and how often you’d like to be alerted (when
you’ve used 75%, 100%, 125% or 150% of
your plan). You can always call us at
888-345-5510 and we’ll be happy to help
change your Usage Alert settings.
6
ABOUT YOUR SERVICE (CONTINUED)
Changing Your Plan
You can change your plan at anytime, as often as you
like, with no fees or penalties. Changes are even made
retroactively to the start of the current billing period to
give you the best possible value for your cell service.
Change your plan by logging onto your account at
www.ConsumerCellular.com or by calling us at
888-345-5510.
Our 100% Risk-free Guarantee
If you’re not completely satisfied with your service within
the first 30 minutes, 30 text messages, 30 MB of data or
30 days of use (whichever comes first), you can cancel
your service with no cancellation fees, no penalties and no
risk. We’ll waive the charges and we’ll even send you a
pre-paid mailing label so you can return your phone.
Returns must include the phone, accessories, user manuals,
all original packaging and a copy of your sales receipt.
All items must be in new condition. Call 888-345-5510
to start the return process.
7
ABOUT YOUR DEVICE
Getting To Know Your Device
Power
Green: On
No Color: Off
Voicemail
Green:
New message
waiting (Blinking)
No Color:
No message waiting
Battery Charge
Green: High
Yellow: Medium
Red: Low
Signal Strength
Green: Strong
Yellow: Moderate
Red: No Service
Back-up Battery Cover
On/Off
Telephone Ports
Service Port*
Power Input
Antenna
8
ABOUT YOUR DEVICE (CONTINUED)
LED Indicators KEY ICON NAME STATUS CONDITION
Power Green solid ON
OFF No Power
Voicemail Green Blinking New message waiting
OFF No message waiting
Battery Charge
Green Solid HIGH
Green Blinking Battery in use (High)
Yellow Solid MEDIUM
Yellow Blinking Battery in use (Medium)
Red Solid LOW
Red Blinking Battery in use (Low)
OFF Battery not connected
Signal Strength
Green Solid Strong
Yellow Solid Moderate
Red Solid No Service
Red Blinking Check SIM
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9
DEVICE INSTALLATION
1. Connect the power cord
10
Insert the small end of the power cord into the Power Input port
on the back of your Wireless Home Phone Base.
Plug the power cord into an electrical wall
outlet that is not powered by a wall switch.
Insert the small end of the power cord into the Power
Input port on the back of your Wireless Home
Phone Base.
Plug the power cord into an electrical wall outlet
that is not powered by a wall switch.
Raise the antenna in the upright position.
Confirm signal strength light is green for
optimal performance. Yellow indicates a
moderate signal and may be sufficient.
2. Check the wireless signal
Signal Strength
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