ClimaCheck BGS2 Manuel utilisateur

ClimaCheck Sweden AB, Box 46, SE-131 06 Nacka, Sweden

Visiting/delivery address: Gamla Värmdövägen 6, SE-131 37 Nacka Sweden

Tel.: +46 (0)8-50 255 250, E-mail: [email protected]

Web: www.climacheck.com

GSM Modem Manual

BGS2 GPRS Modem

ER75i Router

ETM450 Router

2016-05-04

ClimaCheck GSM Modem Manual –2015-02-26 2(22)

Table of contents

Table of contents........................................................................................................................2

1Selection of Operator - SIM card for Data transfer............................................................3

1.1 Setting up M2M communication............................................................................3

2Choosing the best way to connect......................................................................................4

2.1 Sending by GPRS to the ClimaCheck Server ........................................................4

2.2 Temporary Connection by Modem Call-Up ..........................................................4

2.3 Sending Data by E-mail .........................................................................................5

3Configuring the PA Pro for sending by GPRS...................................................................5

3.1 Connecting to the configuration interface..............................................................5

3.2 Entering APN and ISP phone number....................................................................5

3.3 Changing the Database Sample Interval ................................................................6

3.4 Changing Database UDP settings ..........................................................................6

3.5 Setting Gateway ..................................................................................................... 7

4Connecting and starting the modem...................................................................................8

4.1 Changing the Database Sample Interval ................................................................8

4.2 LED status on Cinterion terminal...........................................................................9

4.3 Trouble shooting of data communication over GPRS modem ..............................9

5Router Modems................................................................................................................11

5.1 Signal Strength.....................................................................................................11

6ER75i Router-modem ......................................................................................................11

6.1 Connecting to the configuration interface............................................................11

6.2 Configure GPRS-connection................................................................................11

6.3 Configure DHCP and IP settings .........................................................................12

6.4 Configure NAT-settings.......................................................................................13

7ETM 450 Router modem..................................................................................................15

7.1 Connecting to the configuration interface............................................................15

7.2 Configure WAN connection................................................................................. 15

7.3 Configure LAN settings .......................................................................................16

7.4 Configure Port forwarding...................................................................................18

7.5 LED status on the ETM450..................................................................................19

7.6 Signal Strength.....................................................................................................20

7.7 SMS Commands...................................................................................................20

8Connecting to the PA Pro by modem call-up...................................................................21

8.1 Creating a remote dial-up connection ..................................................................21

8.2 Establishing connection in ClimaCheck ..............................................................21

8.3 Downloading the database ...................................................................................22

8.4 Trouble shooting of dial up = modem does not answer incoming call................22

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1Selection of Operator - SIM card for Data

transfer

ClimaCheck and/or ClimaCheck distributors can supply SIM cards for most markets but due to the

operators pricing policies the roaming fees are often resulting in significantly higher rates so local

contracts can be cost-effective in some cases.

Requirement on SIM:

It must be configured and activated for GSM data communication which often require

some kind of “activation”by the operator even if the contract as such is including data

capability.

Typical amount of data for a standard system is 5-10 Mb of data per month depending on number

of channels and interval between data scans. Default is 1 minute when compressor is operating

and 5 minutes when compressor is off. To select operator with experience of data transfer Machine

to Machine (M2M) is recommended. Operators are using different settings in their network and it is

recommended to whenever possible use networks that offers public IPs to the connected devices

(many networks has a firewall disabling access from the outside). A Public IP means that the

ClimaCheck PA Pro can be contacted for configuration via Internet. The IP does not need to be a

fixed IP as the ClimaCheck on-line server monitors incoming traffics IP number. The sending IP is

displayed on the “Home page” for each system. If a SIM is set up to be behind the operators

firewall data can be sent out but configuration would have to be done with a locally connected PC

or through dial up connection, which is quite slow.

1.1 Setting up M2M communication

Experience shows that Machine to Machine (M2M) communication can be challenging to set up the

first time with a new operator.

Most operators are totally focused on the mobile telephone market. Even though smart phones use

data communication of the same type as in the M2M communication used by the ClimaCheck

Performance Analyser, it has proven that it’s difficult to get the correct configuration and

information required.

We therefor strongly advice first time set up with SIM from a new operator to

be done prior to going on-site to ensure functionality and avoid loss of time and

unnecessary travels.

Tests should preferably be done with the equipment to be used on site but the functionality of a

SIM and correct configuration can be tested with any ClimaCheck PA Pro and modem. By checking

that data is actually received on the ClimaCheck on-line server functionality can be validated

minimizing wasted time on site and return trips.

The information requested and how to enter it is described in 3.2 Entering APN and ISP phone

number that should be required. Typically this is the “APN” address unique for each operator (this

is included in the configurations a mobile phone get when you first connect it to your operator).

This said the communication will not work if:

1. The SIM card is not properly activated for data communication

2. The PIN code is not removed from the SIM card before it is entered into the modem

3. The Init string for modem is not sent from the PA Pro when UDP communication is

activated (only required with standard modem e.g. when router modem is not used).

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Connections:

Figure 1, ClimaCheck standard modem when one Performance Analyser PA Pro II is used

or master slave operation with two.

2Choosing the best way to connect

There are several ways to use the modem to transfer data and you should choose one or several

that corresponds to your need. This section presents an overview of each method and where to

find the relevant configuration instructions. After having made the relevant configurations, refer to

section 4 for how to connect the modem hardware.

All methods require you to have a working SIM card with the PIN code disabled.

2.1 Sending by GPRS to the ClimaCheck Server

This is the recommended mode of operation.

For a wide range of applications the most convenient way to transfer data is by sending them to

the ClimaCheck server. You can then log on to online.climacheck.com from anywhere to have

instant access to your measurements. Tools for displaying the data in tables and graphs are

available and you can also download it for further processing.

You will need a subscription for our web service to make use of this method.

Read more in section 8.

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2.3 Sending Data by E-mail

This method is listed when accessing the web interface of the ClimaCheck unit, but is currently not

supported.

3Configuring the PA Pro for sending by GPRS

This section explains how to configure your PA Pro unit to send data by GPRS connection to our

server. You can then log in from any location to access your data. This requires a subscription from

ClimaCheck or one of our partners.

3.1 Connecting to the configuration interface

In order to configure the PA Pro you must open its web based interface:

Connect your computer to the PA Pro with a “crossed” network cable.

Wait for the PA Pro to establish a connection with your computer.

Open a web browser and enter the units IP-address (default 169.254.1.1).

Enter the user name and password (default “config” and “ef56”).

3.2 Entering APN and ISP phone number

To enable the PA Pro to send data by GPRS you need to enter the APN provided by the supplier of

your SIM card.

Choose Settings -> Communication -> Modem/PPP

In the Modem setup string find the text “APN for used operator” last in the string.

Citation mark should remain around the APN. See table below.

If a username and password is required this should be entered under Login -> Modem.

Replace this text with the provided APN, leaving the quotation marks in place.

In some cases your PA Pro unit comes with a preconfigured APN. If you need to change it

just replace what is inside the quotation marks at the end of the string.

Click Update to confirm your changes.

Figure 2

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In older versions of the PA Pro standard configuration the Phone number to ISP field is blank. If

that is the case enter *99***1# and click Update.

You will need to press Restart to enable the new settings, but you only need to do this once after

finishing all configuration. You can also restart your PA Pro by turning on and off the power.

APN for a number of operators:

NextM2M fixedipaccess (Standard for ClimaCheck SIM)

Telia online.telia.se

Maingate maingate.telia.se

Maingate VPN maingatelan.telia.se

Maingate Roaming apn.maingate.se

Telenor internet.telenor.se

O2 UK mobile.o2.co.uk

3.3 Changing the Database Sample Interval

When using your PA Pro connected directly to a laptop five seconds between each sampling of data

is the standard value. When connecting by GPRS the sample rate is set in the logger and usually to

a lower value not to cause an unnecessary high data traffic cost. The settings for the internal

logger and data transfer are independent.

Choose Settings -> Advanced -> Databases -> DB1 Short Time.

Set Time base 1 to the sample interval you want when the compressor is not running. We

recommend 5 minutes for most situations.

Set Time base 2 to the sample interval you want when the compressor is running. We

recommend 1 minute for most situations.

Click Update to confirm your changes.

Figure 3

In older versions of the PA Pro standard configuration there is no option to set a different sample

interval for when the compressor is not running. In this case just use the standard Time base

setting.

3.4 Changing Database UDP settings

The Database UDP section contains information that allows the PA Pro to connect to our server.

Choose Settings -> Advanced -> Database UDP.

Set ID to the identifier for your account. It is provided to you by ClimaCheck or one of our

partners and always contains six letters or digits.

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Check the UDP send active box to start sending data. Uncheck the box if you want to

disable the sending of data.

Click Update to confirm your changes.

Figure 4

3.5 Setting Gateway

The last step to enable sending of data is to set the Gateway in the Modem/PPP section.

Choose Settings -> Connection -> Modem/PPP.

Copy the number from the IP-address field to the Gateway field. The default IP-

address/Gateway is 192.168.48.95.

If you want to disable sending change Gateway back to 0.0.0.0

Click Update to confirm your changes.

Click Restart to restart with the new settings enabled.

The PA Pro will now use the connected modem to send data to the server using GPRS and UDP.

Figure 5

Important!

If the PA Pro has been configured with a Gateway setting other than 0.0.0.0 on the

LAN/DNS tab to communicate over a local network, the Modem connection will not work

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despite being setup on the Modem/PPP tab. To restore connectivity over GPRS-modem

set the Gateway to 0.0.0.0

When Gateway is enabled (set to something other than 0.0.0.0), you can in many cases

only connect to the PA Pro with a direct cable connection while not being connected to

any other networks. It will not work connecting via a router or while simultaneously

being connected to a wireless network. In this case to restore the standard connectivity

you need to disable Gateway by setting it to 0.0.0.0, clicking Update and Restart.

4Connecting and starting the modem

You should make all the required setting changes before starting the modem. When ready to

connecting it follow these steps:

Make sure your SIM card do not have a PIN code locking it.

Insert the SIM card in the modem. Eject holder by pushing the small round button with a

pointy object like a pencil or small screw driver.

Connect the antenna to the modem and the modem to the PA Pro using a serial cable.

Turn off the PA Pro.

Turn on the modem by connecting it to the mains.

Wait 30 seconds for the modem to go trough its start sequence. It should now display a

short blink every three seconds.

Turn on the PA Pro and wait for it to start as normal.

PA Pro and the modem should now be ready. If connected by GPRS you will see double

blinks and a longer steady blink when it is sending, but if the time between samples is long

they can be hard to spot. If the modem is waiting for a call there will only be single blinks.

4.1 Changing the Database Sample Interval

When using your PA Pro connected directly to a laptop five seconds between each sampling of data

is the standard value. When connecting by GPRS the sample rate is set in the logger and usually to

a lower value not to cause an unnecessary high data traffic cost. The settings for the internal

logger and data transfer are independent.

Read section 3.1 and 3.3 to learn how to connect to the PA Pro and change the sampling interval.

The set-up of modem configuration includes interaction of several different systems requiring a

systematic approach to set-up and trouble shooting.

The ClimaCheck PA Pro will initiate modem first time it has data to send - default 5 minutes if no

compressor power is measured –1 minute if power is measured - this time can be shortened by

setting a shorter time in the settings (see 3.3 Changing the Database Sample Interval).

After connection of Modem to ClimaCheck PA Pro and initiating communication as described in this

manual data should be coming to the server.

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4.2 LED status on Cinterion terminal

LED mode

Operating status of ClimaCheck standard modem

(Cinterion GPRS Terminal)

Permanently off

The Terminal is in one of the following modes:

• POWER DOWN mode

• ALARM mode

• NON-CYCLIC SLEEP mode

• CYCLIC SLEEP mode with no temporary wake-up event1 in

progress.

600 ms on / 600 ms

off

Limited Network Service: No SIM card inserted or no PIN

entered, or network search in progress, or ongoing user

authentication, or network login in progress.

Check –Simcard and that PIN is not activated

75 ms on / 3 s off

IDLE mode: The mobile is logged on to the network (monitoring control

channels and user interactions). No call in progress.

Data sending not correctly activated from ClimaCheck PA Pro

No available GPRS network –SIM not activated for data traffic

Double blink e.g.

75 ms on / 75 ms off /

75 ms on / 3 s off

One or more GPRS contexts activated.

Required status to send data.

500 ms on / 25 ms off

Packet switched data transfer in progress.

Permanently on

Depending on type of call:

Voice call: Connected to remote party.

CSD call: Connected to remote party or exchange of parameters while

setting up or disconnecting a call.

Figure 6

Unless there is steady blink every three seconds after the modem has been connected

ClimaCheck PA Pro will not be able to initiate data communication e.g. there is a general

problem with the connection to the operators network this must be fixed before data

communication over GPRS can be initiated.

Check that PIN is not used by inserting SIM in a mobile.

If there is single blink there is a connection to the operator but data sending is not active.

Insert SIM in a mobile and test if you can “surf” on internet. If so - Check APN under settings

for Mobile Network to ensure the right APN is used.

4.3 Trouble shooting of data communication over GPRS modem

If the modem does not send data or behaves unexpected, try the following:

1. As modem and logger are dependent on the correct initiation sequence it is worth to restart

modem and logger before trouble shooting start. Modem must be ready when PA Pro send

initiation string. As modem start faster than PA pro they can be started at the same time

i.e. by shutting down the power to both units.

2. Check LED status of modem (see Figure 4) unless this is in steady blink or double blink

mode modem/SIM is not ready. This needs to be fixed before proceeding with further

trouble shooting.

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oCheck reception, this can be checked with a phone with the same operators SIM or

by placing the modems SIM in a mobile phone.

If poor GSM coverage in the area. Try relocating the antenna. Extensions

can be used both on the RS232 communication cable between modem to

ClimaCheck PA Pro (up to 25 m is tested with good result) and between

Modem and antenna (10 m good quality antenna extensions has been

tested and do not give unacceptable reduction of signal).

oCheck SIM if PIN code is required, one way of doing this is to place SIM in a mobile

to check that there is no PIN and if so remove it.

oCheck if APN and password are correct, one way is to put the SIM in a mobile

phone and download settings that can be read in mobile phones settings for the

network.

oEnsure that SIM is activated.

If SIM is not activated properly the modem will not connect.

If the modem is connected to the network with steady flash or double flash every 3 sec, but no

data is transmitted it means that the modem is connected to the network but is not in data

transmission mode. This can be caused by SIM contract not properly activated for data or that the

PA Pro has not initiated the data send mode. Many operators require activation of SIM-cards that

are intended for data communication.

3. Check LED on the ClimaCheck PA Pro for communication with modem on RS232 flashing.

If this is not flashing while modem is connected to a network.

oCheck cable (standard serial cable).

If Led on RS232 communication is flashing but no data is received on server or PA Pro indicate data

send error check set-up in PA Pro.

4. Check configuration step by step as described in chapter 3.

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