Cisco IP 7925 Manuel utilisateur

Cisco IP 7925 Phone for ADP Network Phone Enterprise

Quick Reference Guide

*360176*

Dialing Plan

Fill in these important numbers for

your dialing plan.

Number

Description

My Direct Dial or Extension

Operator/Attendant

Off-Site Voice Mail Number

Overhead

Sales

Service

Parts

Office

Department Name

Department Group Extension

Zone=

Zone Overhead Paging (if Multi-zone)

Over-phone Zone Paging

Making Calls

During a call, you can alternate

between the handset and the

speakerphone by pressing and

holding the Speakerphone button until

it changes mode.

Dialing a Number

Do one of the following make an outgoing call:

Enter the number to call, and then press the Send button .

Press and hold the Speakerphone button , enter the number to call, and

then press the Send button .

Redialing Calls

Do one of the following to call the last number you dialed:

Press the Send button twice to call the last number you dialed.

Press the Options softkey, and then select Redial.

Calling Entries from the Corporate Directory

1. Use the Navigation button to select the Directory option .

2. Scroll to and select Corporate Directory.

3. Select the entry to call.

Calling Entries from a Call Log

1. Use the Navigation button to select the Directory option .

2. Select the call log to view (Missed Calls, Received Calls, or Placed Calls).

3. Select the entry you want to call, and then press the Send button .

Speed Dial

Do one of the following to call a speed dial entry:

Press and hold the hotkey associated with the speed dial entry you want to

dial.

Press the speed dial entry number (1-199), press the Options softkey, and

then select the AbbrDial.

Calling Internal Extensions from the Voice Enabled Directory

1. Dial your voice-enabled directory extension, usually 8090.

2. At the voice prompt, speak the name of the person you want to call.

If the system finds a single match, it plays the greeting for the person and

automatically transfers you to that person’s extension.

If there are multiple matches, the system plays the greeting for the first

matching person. If the greeting matches the person you want to call, speak

Yes, and you will be connected to the person’s extension; if not, speak No,

and the system presents the greeting of the next matching person.

If the system cannot find a match, try speaking the name again, or just the

person’s first or last name.

Ending Calls

There are multiple ways to end a call

on your phone.

Perform one of the following options to end a call:

Press the EndCall button .

Press the Options softkey, then select EndCall.

Quick Reference Guide

Answering Calls

There are several different ways of

answering calls on your phone.

Answering Calls

To answer an incoming call, press the Answer button .

To end an active call and pick up a new call that is ringing, press the

Navigation pad to select , highlight the line to disconnect, press the

Options softkey, and then select End Call. Press the Answer button

to answer the new call.

Call Waiting

If you get a call while the first call is active, a second session label displays. To

answer the second call and put the first call on hold, press the Answer softkey.

Muting Calls

Mute applies to all modes:

handset, headset, and speakerphone.

1. You can mute your phone by pressing the Mute button . This allows you to

listen to all parties on a call but prevents them from hearing any noise coming

from your line.

2. Press the Mute button again to unmute your phone.

Placing Calls on Hold

1. Press the Hold softkey. The hold icon displays .

2. To resume the call, press the Resume softkey.

Switching Between Calls

You can switch between multiple calls

that are active on your phone.

To switch between calls, you need to know if the other call is on the same or a

different line:

Same line: Press the Resume softkey.

Different line: Use the Navigation button to select the Line View option ,

highlight the other line, and then press the Resume softkey.

Forwarding Calls

You can forward all calls to your

phone to ring to another extension or

phone number.

Turning on Call Forwarding

1. Press the Options softkey and then the CFwdAll softkey.

2. Enter a phone number to forward all calls to, and then press the EndCall

softkey. The Forwarded to [phone number] message displays on the phone’s

screen.

Disabling Call Forwarding

Press the CFwdAll softkey to disable call forwarding.

Using Do Not Disturb

When Do Not Disturb (DND) is turned

on, incoming calls on all lines will not

ring on your phone and will go

immediately to voice mail.

Turning On/Off Do Not Disturb (DND)

1. Press the Options softkey and then select DND. The DND message displays

on the screen and the corresponding line button turns amber .

2. To deactivate the DND feature, press the Options softkey and then select DND

again.

Diverting Calls to Voice

Mail

You can press the iDivert softkey to redirect an incoming, active, or held call directly

to voice mail. This feature is also available when your line is busy and you receive a

second incoming call.

Press the Options softkey and then select iDivert to redirect a ringing, active,

or held call to your voice mailbox.

Transferring Calls

You can transfer incoming calls to

other extensions at your dealership.

You can perform a “blind” transfer—

where you don’t announce the call—

or a “warm” transfer, where you

announce the call to the transfer

recipient.

1. While on an active call, press the Options softkey, and then select Trnsfer.

2. Dial the extension to transfer the caller to.

3. Complete the transfer:

Blind: Once you hear the call ringing, press the Options softkey, and then

select Trnsfer to complete the transfer.

Warm: After the other party picks up the call and you announce it, press the

Options softkey, and then select Trnsfer to complete the transfer.

Quick Reference Guide

Parking Calls

You can temporarily park a call at a

pre-defined extension where another

user can pick up the call at any other

phone at the dealership.

Parking Calls/Retrieving Parked Calls

1. While on an active call, press the Options softkey and then select Park. The

extension where the call is parked displays on the phone’s screen.

2. Access the paging system and announce where the call is parked.

3. To retrieve the parked call, initiate a new call and then enter the extension

where the call is parked. The call is now active on your extension.

Paging

Write in the extensions for paging

zones at your dealership:

Zone

Extension

All Zones

Zone 1

Zone 2

Zone 3

Overhead paging

Your dealership may have installed an overhead paging system that you can

access from your phone.

1. Initiate a new call, and then enter the extension for the overhead paging

system.

2. Announce the page, and then hang up to end the page session.

Call Pickup

Use the group call pickup and call

pickup features to answer calls that

are ringing on other phones at your

dealership.

Group Name

Group #

Admin/Office/

Reception

Sales

Service

Parts

Body Shop

Accounting

Executive

Group Call Pickup

You can use the Group Call Pickup feature to answer a call ringing on a phone in a

different call pickup group or any other dealership phone (regardless of pickup

group). If multiple phones in the group are ringing with incoming calls, your phone

will pick up the call that arrived first.

To pick up a call ringing on a phone in a different call pickup group:

1. Press the Options softkey and then select GPickUp.

2. Enter the number for the pickup group of the phone that is ringing.

3. Press the Answer softkey once the call is ringing on your phone to answer it.

To pick up a call ringing on any dealership phone:

1. Press the Options softkey then select GPickUp.

2. Enter the extension of the phone that is ringing.

3. Press the Answer softkey once the call is ringing on your phone to answer it.

Call Pickup

You can use the Call Pickup feature to answer a call ringing on another phone in

your pickup group. If multiple phones in the group are ringing with incoming calls,

your phone will pick up the call that arrived first.

1. Press the Options softkey, and then select Pickup.

2. Press the Answer softkey once the call is ringing on your phone to answer it.

Conference Calls

You can create a conference call with

multiple callers.

1. Make a call to the first party.

2. Press the Options softkey and then select Confrn.

3. Dial the number for the second party.

4. After the second party picks up the call, announce the conference and press

the Confrn softkey to join all parties on the call.

Accessing Voice Mail

The first time you access your voice

mailbox, the system will prompt you to

record a name, a greeting, and to

change your password.

Voice Mail Extension:___________

Default Passcode:______________

Voice Mail Indicators

When you have a new voice mail message, the following indicators are active:

Solid red light on the top, left-hand side of the phone

Stutter dial tone

Voicemail icon flashes next to the line label.

Listening to Messages

To access your voice mailbox, press the Messages line button and follow the voice

prompts.

Corporate Directory

With the Corporate Directory, you can

search for and call any contact at your

dealership.

Viewing and Calling Entries in Your Corporate Directory

1. Press the Directories line button.

2. Select Corporate Directory, and then press the Select softkey.

3. Enter the person’s first or last name, and then press the Search softkey.

4. To call a contact, select his/her entry, and then press the Dial softkey.

Quick Reference Guide

Setting Ring Type

You can select different rings to

match your preferences and

distinguish between calls on lines.

1. Press the Settings line button.

2. Select Sound Settings.

3. Select Ring Tone.

4. Select Current Settings.

5. Select a line and then press the Select softkey. If you want to change all lines

to a common ringtone, select Default Ring and then press the Select softkey.

6. Press the Select softkey to apply the ring type to the selected line. You can

listen to a ringtone by selecting it and pressing the Play softkey.

7. Press the Options softkey then select Save to exit the ringtones screen.

Call Lists

You can view the last 100 missed,

placed, and received calls.

Viewing the Call History

1. Press the Directories line button.

2. Use the Up and Down arrow keys to select the list you want to view, and then

press the Select softkey. The details (time and date) of the call display.

Dialing a Call from the Call History

To dial a number from a call history list, scroll to the entry and press the Dial

softkey.

If you are dialing an external number, press the Options softkey, select

EditDial, enter the leading 9, and then press the Dial softkey.

Speed Dials

There are multiple ways that you can

set up and call speed dials on your

phone:

Speed Dials: You can set up

multiple abbreviated dial entries

from either your phone or from

the User Options web interface.

Personal Address Book: You

can set up personal speed dial

entries from either your phone or

from the User Options web

interface.

Abbreviated Dials: You can set

up abbreviated dial entries using

the User Options web interface.

Although you can set up these speed

dial entries from your phone, the

easiest way to set these up is through

the User Options web interface. See

the Unified CM User Options 8.5

Quick Reference Guide for more

information.

When accessing your address book

or fast dials for the first time, you will

need to enter your UserID and PIN.

See your system administrator if you

don’t know these values.

Setting Up Speed Dials

1. Press the Directories button.

2. Select Speed Dials.

3. Select an unassigned entry, and then press the Assign softkey.

4. Enter the number to assign to the entry (include a leading 9 for external calls),

then press the Update softkey.

5. Press the Exit softkey to return to the list of fast dial entries.

Calling Speed Dials

1. Press the Directories line button.

2. Select Speed Dials.

3. Select Personal Fast Dials.

4. Select the entry to dial, and then press the Dial softkey.

Setting Up Phone Book Entries

1. Press the Directories line button.

2. Select Phone Book.

3. Select Personal Address Book.

4. Press the Up and Down navigation buttons to view all entries in your address

book.

5. Press the Options softkey and then select New.

6. Enter the person’s names and e-mail address (if wanted), and then press the

Phones softkey.

7. Enter as many phone numbers as you want for the entry, and then press the

Submit softkey to save the entry.

8. Press the Exit softkey to return to the screen for searching the address book.

Calling Phone Book Entries

1. Press the Directories line button.

2. Select Phone Book.

3. Enter a name to search by, and then press the Submit softkey.

4. If multiple search results appear, select the person to dial, and then press the

Select softkey.

5. Press the Options softkey and then select Dial to call the entry.

Calling Abbreviated Dial Entries

1. Press the number for the abbreviated dialing entry to call

2. Press the Options softkey and then select AbbrDial.

Quick Reference Guide

Application

button

Keypad lock

Dial pad

Volume

Navigation

button

Voice mail

Line buttons

Ringing call/

voice mail indicator

Left softkey

Select

button

Power/

End Call

Softkey

options

Right softkey

Ring/

Vibrate mode

Answer/

Send

Headset port

Speakerphone

Mute

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