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Configure a Bluetooth Device on a Cisco IP

Phone 8800 Series Multiplatform Phone

Objective

The Cisco IP Phone 8800 Series Multiplatform Phones allow you to connect a mobile phone, an

analog headset, a Bluetooth headset, and a USB headset simultaneously to your phone. However,

you can use only one headset at a time. When you connect multiple headsets to your phone, you

can choose the primary audio device to use for a call. The primary audio path for a call is based

on the setting that is chosen for the preferred audio device.

Note: To learn how to configure a primary audio output device on a Cisco IP Phone 8800 Series

Multiplatform Phone, click here.

The Cisco IP Phone can connect with up to 50 headsets, one at a time. The last connected

headset is used as the default. Pairing is typically performed once for each headset. After a device

is paired, the Bluetooth connection is maintained as long as both devices (phone and headset) are

enabled and within range of each other. The connection typically reestablishes itself automatically

if either of the devices powers down then powers up. However, some headsets require user action

to reestablish the connection.

The Bluetooth icon on the Graphical User Interface (GUI) of the phone indicates that Bluetooth

is on irrespective of whether a device is connected or not. If you have both a Bluetooth headset

and a mobile device connected, you cannot use the Bluetooth headset to answer the audio from

the mobile device.

This article provides instructions on how to configure a mobile phone or a Bluetooth device on

your Cisco IP Phone 8800 Series Multiplatform Phone.

Applicable Devices | Firmware Version

IP Phone 8851 Series | 11.0.1 (Download latest)

IP Phone 8861 Series | 11.0.1 (Download latest)

Configure a Bluetooth Device on your IP Phone

Configure the Bluetooth Settings on your IP Phone

Step 1. Press the Applications button on your IP Phone.

Step 2. Choose Bluetooth using the Navigation cluster button.

Step 3. Press the left or right button of the Navigation cluster button to toggle the Bluetooth

setting to On.

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Step 4. Press the left or right button on the Navigation cluster button to choose the preferred

Bluetooth mode. The options are:

Phone - Your IP phone pairs with a Bluetooth headset. Choose this option if you will not use

the Cisco IP phone with a Bluetooth-enabled mobile phone.

Handsfree - Your IP phone will operate as a handsfree device with a Bluetooth-enabled

mobile phone.

Both - Your Cisco IP phone uses a Bluetooth headset or operates with a Bluetooth-enabled

mobile phone. Your IP phone will connect to only one device at a time (either the Bluetooth

headset or the Bluetooth-enabled mobile phone).

Note: In this example, Both is chosen.

Step 5. Press the Set softkey to save the Bluetooth settings.

Step 6. (Optional) If you are prompted by the Sign-in form, enter the admin password of your IP

phone then press the Sign in softkey.

Note: Your IP Phone will reboot as it applies the configuration settings.

You should now have successfully configured the Bluetooth settings on your Cisco IP Phone 8800

Series Multiplatform Phone.

Pair a Bluetooth Device with your IP Phone

Step 1. Power on the Bluetooth headset or turn on Bluetooth on your mobile device to make it

available for pairing.

Step 2. Press the Applications button on your IP Phone.

Step 3. Choose Bluetooth using the Navigation cluster button.

Step 4. Choose Devices then press the Navigation cluster button.

Step 5. Press the Scan softkey to search for available Bluetooth devices.

The IP Phone will start scanning for available Bluetooth devices. Once done, all detected

Bluetooth devices will be displayed.

Step 6. Press the up or down button of the Navigation cluster button to choose your

preferred Bluetooth device then press the Connect softkey.

Note: In this example, AWEI MUSIC is chosen. To pair a mobile device with your IP Phone, click

here for instructions.

Once the Bluetooth device has been paired, a check icon will be displayed next to the configured

device.

Step 7. Press the Back button on your IP Phone to go back to the Bluetooth settings screen.

Step 8. Press the Set softkey to save the configured Bluetooth device.

You should now have successfully paired your Bluetooth device with your Cisco IP Phone 8800

Series Multiplatform Phone.

Disconnect or Remove a Bluetooth Device from your IP Phone

Step 1. Press the Applications button on your IP Phone.

Step 2. Choose Bluetooth using the Navigation cluster button.

Step 3. Choose Devices then press the Navigation cluster Select button at the center.

Step 4. (Optional) To disconnect a paired Bluetooth device, press the Disconnect softkey.