Cisco 8800 Series Manuel utilisateur

Your Phone

•The Cisco IP Phone 8800 Series, page 1

•New and Changed Features, page 2

•Phone Setup, page 3

•Sign into Your Extension from Another Phone, page 5

•Sign In to a Phone as a Guest, page 6

•Monitor a Coworker's Line, page 6

•Phone Web Page, page 7

•Buttons and Hardware, page 9

•Energy Savings, page 15

•Additional Help and Information , page 16

The Cisco IP Phone 8800 Series

The Cisco IP Phones 8811, 8841, 8851, and 8861 deliver easy-to-use, highly-secure voice communications.

Table 1: Cisco IP Phone 8800 Series Major Features

8861885188418811Features

ColorColorColorGrayscaleScreen

Cisco IP Phone 8800 Series Multiplatform Phones User Guide

8861885188418811Features

2100USB Ports

YesNoNoNoWi_Fi

YesYesNoNoBluetooth

YesYesNoNoCisco Intelligent

Proximity

To use the phone, the phone needs to be connected to a network and configured to connect to a call control

system. The phones support many functions and features, depending on the call control system. Your phone

might not have all functions available, based on the way your administrator has set up the phone.

New and Changed Features

New and Changed Features for Firmware Release 11.0(1)

Updated SectionRevision

Configure a line key to perform a speed dial

either with a VID or without a VID

Perform a check to confirm whether the call is

made with the current focusing line

Phone Behavior with Voicemail Setting

Phone Behavior with Voicemail and Missed Call

Configuration Setting

Configure missed call indication on the

Configuration Utility Page

Change Wallpaper from the Phone PageTo add wallpaper available options are default,

download picture, and logo. The new default

wallpaper is a monochrome picture

Conference with a Star CodeA star code is added to Conference hard key

from the phone web page

Add a Logo as a Phone BackgroundLogo can be added as phone background

Cisco IP Phone 8800 Series Multiplatform Phones User Guide

Your Phone

New and Changed Features

New and Changed Features for Firmware Release 10.4(1)SR1

Updated SectionRevision

Page a Group of Phones (Multicast Paging)Added Multicast paging support

New and Changed Features for Firmware Release 10.4(1)

Updated SectionRevision

Added Problem Reporting Tool support

Configure a Speed Dial on a Line Key

Remove a Speed Dial from a Line Key

Added Speed-Dial support on a line key

Cisco IP Phone Key Expansion Module Setup

Overview

Key Expansion Module Buttons and Hardware

Modify a Speed Dial on a Key Expansion Module

Added Key Expansion Module support

Sign into Your Extension from Another Phone, on

page 5

Sign out of Your Extension from Another Phone, on

page 6

Added Provisioning Authority support

Monitor a Coworker's Line, on page 6Added Busy Lamp Field support

Call Park

Place a Call on Hold with Call Park

Retrieve a Call on Hold with Call Park

Updated Call Park support

Phone Setup

Typically, your administrator sets up your phone and connects it to the network. If your phone is not set up

and connected, contact your administrator for instructions.

Adjust the Handset Rest

If your phone is wall-mounted or if the handset slips out of the cradle too easily, you may need to adjust the

handset rest to ensure that the receiver does not slip out of the cradle.

Cisco IP Phone 8800 Series Multiplatform Phones User Guide

Your Phone

New and Changed Features for Firmware Release 10.4(1)SR1

Procedure

Step 1 Remove the handset from the cradle and pull the plastic tab from the handset rest.

Step 2 Rotate the tab 180 degrees.

Step 3 Hold the tab between two fingers, with the corner notches facing you.

Step 4 Line up the tab with the slot in the cradle and press the tab evenly into the slot. An extension protrudes from

the top of the rotated tab.

Step 5 Return the handset to the handset rest.

Change the Viewing Angle of Your Phone

You can change the angle of the phone to eliminate glare on the screen.

Procedure

Step 1 Hold the receiver in the cradle with one hand.

Step 2 Move the footstand with the other hand to change the angle.

Connect to the Network

You need to connect the phone to the telephone network.

Cisco IP Phone 8800 Series Multiplatform Phones User Guide

Your Phone

Change the Viewing Angle of Your Phone

Mobile and Remote Access Through Expressway—If your administrator sets up Mobile and Remote Access

Through Expressway and you connect your phone to the network, it connects to the Expressway server

automatically.

Set a Password on Initial Phone Boot Up

The first time your phone boots up, you may be prompted to set a password. If you are not prompted, your

administrator has created a password for you.

Procedure

Step 1 Enter your password in the New password and Reenter new password fields.

Step 2 Press Save.

Secure the Phone with a Cable Lock

You can secure your phone with a laptop cable lock up to 20 mm wide.

Procedure

Step 1 Take the looped end of the cable lock and wrap it around the object to which you want to secure your phone.

Step 2 Pass the lock through the looped end of the cable.

Step 3 Unlock the cable lock.

Step 4 Press and hold the locking button to align the locking teeth.

Step 5 Insert the cable lock into the lock slot of your phone and release the locking button.

Step 6 Lock the cable lock.

Sign into Your Extension from Another Phone

If extension mobility is configured, you can sign into a different phone in your network and have it act the

same as your phone. After you sign in, the phone adopts your personal directory number.

Before You Begin

Your administrator configures provisioning authority.

Procedure

Step 1 Press Sign in.

Step 2 Enter your username and password, then press Sign in.

Cisco IP Phone 8800 Series Multiplatform Phones User Guide

Your Phone

Set a Password on Initial Phone Boot Up

The password field allows two input methods: alphanumeric and numeric. While you type in the password,

you see the Options softkey on the phone. Use this softkey to change the current password input type. Select

Input all for alphanumeric input and select Input num for numeric entry. Your administrator configures the

password input method on the phone web page.

Sign out of Your Extension from Another Phone

Procedure

Press Sign out.

You can sign in to a different phone in your network as a guest.

Procedure

Step 1 Press Sign in.

Step 2 Enter your user ID and password.

The password field allows two types of input method; alphanumeric and numeric. While you type in the

password, you see Options softkey on the phone. You can use this softkey to change the current password

input type. Select Input all for alphanumeric input and select Input num for numeric entry.

Step 3 Press Save.

Sign Out of a Phone as a Guest

Procedure

Step 1 Press Guest Out.

Step 2 Press Sign Out.

Monitor a Coworker's Line

With the busy lamp field feature, you can monitor the line status of a coworker or supervisor. This feature is

useful if you routinely handle calls for a colleague and need to see their ability to answer a call.

Cisco IP Phone 8800 Series Multiplatform Phones User Guide

Your Phone

Sign out of Your Extension from Another Phone

If this feature is configured on your phone, the following LED colors display on a line key:

•A green LED—Monitored line is available.

•A red LED—Monitored line is busy.

•A red fast blinking LED—A call is ringing to the monitored line.

•An amber LED—A configuration error occurred when this feature was being set up.

On your phone, you see the caller ID for the calls that you receive. For lines that you monitor, you do not see

caller ID.

You can use this feature with speed dial or call pickup for even greater flexibility. But you may see different

icons displayed on your phone based on your combination of features. The following table shows the various

busy lamp field icons based on each feature combination.

Table 2: Busy Lamp Field Icons on the Cisco IP Phone 8800 Series

Busy Lamp Field,

Speed Dial, Call

Pickup, and Call

Park

Busy Lamp

Field,

Speed Dial,

and Call

Park

Busy Lamp

Field, Call

Park, and

Call Pickup

Busy Lamp

Field, Speed

Dial, and Call

Pickup

Busy Lamp

Field and

Call Park

Busy Lamp

Field and Call

Pickup

Busy Lamp

Field and

Speed Dial

Busy Lamp

Field

Idle

Alerting

In use

----Call

parked

Error

Phone Web Page

You can customize some phone settings with the phone web page, which you access from your computer.

Your administrator gives you the page URL, your user ID, and password.

In the phone web page, you can control features, line settings, and phone services for your phone.

•Phone features include speed dial, do not disturb, and your personal address book.

Cisco IP Phone 8800 Series Multiplatform Phones User Guide

Your Phone

Phone Web Page

•Line settings affect a specific phone line (directory number) on your phone. Line settings can include

call forwarding, visual and audio message indicators, ring patterns, and other line-specific settings.

The following table describes some specific features that you configure using the phone web page.

DescriptionFeatures

You specify the number that will receive calls when call forward is enabled on the

phone. Use the phone web page to set up more complicated call forward functions, for

example, when your line is busy.

Call forward

You assign phone numbers to speed-dial numbers so that you can quickly call that

person.

Speed dial

You assign a ringtone to a specific line.Ringtone

You add a contact to your personal directory with phone web page.Personal directory

contact

Related Topics

Phone Calls with Mobile Connect

Speed Dial

Forward Calls

Speed-Dial Numbers

When you dial a number on your phone, you enter a series of digits. When you set up a speed-dial number,

the speed-dial number must contain all the digits you need to make the call. For example, if you need to dial

9 to get an outside line, you enter the number 9 and then the number you want to dial.

You can also add other dialed digits to the number. Examples of additional digits include a meeting access

code, an extension, a voicemail password, an authorization code, and a billing code.

The dial string can contain the following characters:

•0 to 9

•Pound (#)

•Asterisk (*)

•Comma (,)—This is the pause character, and gives a 2- second delay in the dialing. You can have several

commas in a row. For example, two commas (,,) represent a pause of 4 seconds.

The rules for dial strings are:

•Use the comma to separate the parts of the dial string.

•An authorization code must always precede a billing code in the speed-dial string.

•A single comma is required between the authorization code and the billing code in the string.

•A speed-dial label is required for speed dials with authorization codes and additional digits.

Cisco IP Phone 8800 Series Multiplatform Phones User Guide

Your Phone

Speed-Dial Numbers

Before you configure the speed dial, try to dial the digits manually at least once to ensure that the digit sequence

is correct.

Your phone does not save the authorization code, billing code, or extra digits from the speed dial in the

call history. If you press Redial after you connect to a speed-dial destination, the phone prompts you to

enter any required authorization code, billing code, or additional digits manually.

Note

Example

To set up a speed-dial number to call a person at a specific extension, and if you need an authorization code

and billing code, consider the following requirements:

•You need to dial 9 for an outside line.

•You want to call 5556543.

•You need to input the authorization code 1234.

•You need to input the billing code 9876.

•You must wait for 4 seconds.

•After the call connects, you must dial the extension 56789#.

In this scenario, the speed-dial number is 95556543,1234,9876,,56789#.

Buttons and Hardware

The Cisco IP Phone 8800 Series has two distinct hardware types:

•Cisco IP Phones 8811, 8841, 8851, and 8861—do not have a camera.

Cisco IP Phone 8800 Series Multiplatform Phones User Guide

Your Phone

Buttons and Hardware

•Cisco IP Phones 8845 and 8865—have a built-in camera.

Figure 1: Cisco IP Phone 8845 Buttons and Hardware

Figure 2: Cisco IP Phone 8800 Buttons and Hardware

Figure 3: Cisco IP Phone 8800 Buttons and Hardware

Indicates whether you have an incoming call (flashing red) or a

new voice message (steady red).

Handset and Handset light strip1

Use the camera for video calls.Camera

Cisco IP Phone 8845 and 8865

only

Access your phone lines, features, and call sessions.

Programmable feature buttons

and line buttons

Access to functions and services.

Softkey buttons3

Cisco IP Phone 8800 Series Multiplatform Phones User Guide

Your Phone

Buttons and Hardware

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