Canon IX7000 Series Manuel utilisateur

iX7000

Service Manual

Revision 0

QY8-13CJ-000

COPYRIGHTc2009 CANON INC. CANON iX7000 083109 XX 0.00-0

Scope

This manual has been issued by Canon Inc., to provide the service technicians of this product with the information necessary

for qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual covers

information applicable in all regions where the product is sold. For this reason, it may contain information that is not

applicable to your region.

This manual does not provide sufficient information for disassembly and reassembly procedures.

Refer to the graphics in the separate Parts Catalog.

Revision

This manual could include technical inaccuracies or typographical errors due to improvements or changes made to the

product. When changes are made to the contents of the manual, Canon will release technical information when necessary.

When substantial changes are made to the contents of the manual, Canon will issue a revised edition.

The following do not apply if they do not conform to the laws and regulations of the region where the manual or product is

used:

Trademarks

Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders.

language without the written permission of Canon Inc., except in the case of internal business use.

CANON INC.

Inkjet Device Market Support Management Div.

451, Tsukagoshi 3-chome, Saiwai-ku, Kawasaki-shi, Kanagawa 212-8530, Japan

TABLE OF CONTENTS

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables

by Service Engineer

1-2. Customer Maintenance

1-3. Special Tools

1-4. Sensors

1-5. Serial Number Location

2. LIST OF ERROR DISPLAY / TROUBLESHOOTING

2-1. Operator Call Errors

2-2. Service Call Errors

2-3. Troubleshooting by Symptom

3. REPAIR

3-1. Major Replacement Parts

3-2. Part Replacement Procedures

(1) External housing removal

(2) Carriage unlocking

(3) Printer unit removal

(4) Carriage unit removal

(5) ASF unit removal

(6) Purge unit removal

(7) Spur base unit and platen unit removal

4. ADJUSTMENT / SETTINGS

4-1. User Mode

4-2. Service Mode

(1) Service mode operation procedures

(2) Service Tool functions

(3) LF / Eject correction

(4) Ink absorber counter setting

(5) Wetting liquid counter setting

4-3. Grease Application

iX7000

4-4. Special Notes on Servicing

(1) Service test print

(2) For smeared printing, uneven printing, or non-ejection of ink

(3) Paper feed motor adjustment

(4) Ink absorber counter setting

4-5. Verification After Repair

(1) Standard inspection flow

(2) Service test print

(3) Ink absorber counter value print

5. PRINTER TRANSPORTATION

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and

Replacement Consumables by Service Engineer

(1) Adjustment

iX7000 TABLE OF CONTENTS

Adjustment Timing Purpose Tool Approx.

time

EEPROM

initialization - At logic board

replacement To initialize settings Service Tool*1

Perform in the

service mode.

1 min.

Destination

settings

(EEPROM

settings)

- At logic board

replacement To set destination. Service Tool*1

Perform in the

service mode.

1 min.

Ink absorber

counter

resetting

(EEPROM

settings)

- At logic board

replacement

- At ink absorber

replacement

To reset the ink absorber

counter. Service Tool*1

Perform in the

service mode.

1 min.

Ink absorber

counter value

setting

(EEPROM

settings)

- At logic board

replacement To set the ink amount data

in the ink absorber to the

ink absorber counter.

Service Tool*1

Perform in the

service mode.

1 min.

Wetting liquid

counter value

setting

(EEPROM

settings)

- At logic board

replacement

- At blade cleaner unit

replacement

To set the wetting liquid

counter value. Service Tool*1

Perform in the

service mode.

1 min.

Ink absorber

replacement - When the ink absorber

becomes full To replace the ink

absorber with a new one. Screwdriver, a pair

of tweezers, etc. 15 min.

Blade cleaner

unit

replacement

- When the wetting liquid

is used up To replace the blade

cleaner unit with a new

one.

Screwdriver, etc. 10 min.

Paper feed

motor position

adjustment

- At paper feed motor

replacement To adjust the belt tension.

(Position the paper feed

motor so that the belt is

stretched tight.)

None. 5 min.

Automatic print

head alignment - At print head

replacement

- At logic board

replacement

To secure the dot

placement accuracy. None. (Plain paper)

Perform in the user

mode.

6 min.

Manual print 10 min.

1 / 53

*1: Install the Service Tool to a pre-registered computer.

(2) Periodic maintenance

No periodic maintenance is necessary.

(3) Periodic replacement parts

There are no parts in this printer that require periodic replacement by a service engineer.

(4) Replacement consumables

There are no consumables that require replacement by a service engineer.

head alignment - When print quality is

not satisfying

Grease

application - At carriage unit

replacement

- At other part

replacement

To maintain sliding

properties of the carriage

shaft, other sliding parts,

and gears.

FLOIL KG-107A 1 min.

Ink system

function check - At logic board

replacement

- At spur unit

replacement

- At carriage unit

replacement

To maintain detection

functionality for presence

of the ink tanks and each

ink tank position.

Service Tool*1

Perform in the

service mode.

1 min.

LF / Eject

correction - At logic board

replacement

- At paper feed roller

replacement

- At platen unit

replacement

To correct the paper

feeding amount according

to each LF and eject roller.

Service Tool*1

Perform in the

service mode.

5 min.

The screws securing the paper feed motor may be loosened only at replacement of the

paper feed motor unit. DO NOT loosen them in other cases.

2 / 53

1-2. Customer Maintenance

Adjustment Timing Purpose Tool Approx.

time

Automatic print

head alignment - At print head replacement

- When print quality is not satisfying

(uneven printing, etc.)

To ensure accurate

dot placement. - Printer

buttons

- Computer

(printer

driver)

6 min.

Manual print head

alignment - Computer

(printer

driver)

10 min.

Print head

cleaning When print quality is not satisfying. To improve nozzle

conditions. - Printer

buttons

- Computer

(printer

driver)

1 min.

Print head deep

cleaning When print quality is not satisfying, and

not improved by print head cleaning. To improve nozzle

conditions. - Computer

(printer

driver)

2 min.

Ink tank

replacement When an ink tank becomes empty. ("No

ink error" displayed on the PC monitor,

or short flashing of an ink tank LED)

To replace the empty

ink tank. --- 1 min.

Pick-up roller

cleaning

(Roller Cleaning)

- When paper does not feed properly.

- When the front side of the paper is

smeared.

To clean the pick-up

rollers of the rear

tray and the cassette.

- Computer

(printer

driver)

2 min.

Bottom plate

cleaning When the back side of the paper is

smeared. To clean the platen

ribs. (Feed the paper

from the rear tray.)

- Printer

buttons

- Computer

(printer

driver)

1 min.

Exterior cleaning When necessary. To clean the printer

exterior, or to wipe

off dusts.

Soft, dry, and

clean lint-free

cloth.

1 min.

Ink agitation When uneven printing occurs, or when

the automatic ink agitation ("Execute ink

quality maintenance automatically" in

the printer driver) is disabled for one or

more weeks.

To prevent

sedimentation of the

pigment.

- Computer

(printer

driver)

2 min.

Paper feed roller

cleaning

(Sheet Cleaning)

When "You need to execute sheet

cleaning because the predetermined print

count has been reached." is displayed on

the computer (at every 5,000 pages of

feeding from the cassette).

Use the Cleaning Sheet.

To clean the paper

feed rollers. - Cleaning

sheet

- Computer

(printer

driver)

2 min.

3 / 53

1-3. Special Tools

1-4. Sensors

Name Tool No. Application Remarks

FLOIL KG-107A QY9-0057-000 To the printer's sliding portions. In common with other models

on the market.

No. Sensor Function Possible problems

1Top cover open

sensor Detects opening and closing of the

top cover. - The carriage does not move to the center.

2LF position sensor Detects the standard rotation

position of the feed roller. - LF position error

3Carriage encoder

sensor Detects the position of the timing

slit film, and controls printing. - Printing shifts from the correct position.

- Carriage position error

4Carriage lift

sensor Detects the position of the carriage

lift cam. - Carriage lift mechanism error

5 Cassette sensor Detects the cassette. - No cassette

6Paper sensor for

manual feeding Detects paper in the front tray and

manual feed slot - No paper in the front tray

- Paper in the manual feed slot

- Paper not properly set in the manual feed

slot

7Valve cam sensor Controls valve unit operation. - Reactor error

8PE sensor Detects paper feeding and ejection. - No paper

- Paper jam

9 Purge cam sensor Controls purging operation. - PG cam sensor error

10 Pump roller

sensor Detects the position of the pump

roller - Pump roller sensor error

11 Buffer tank sensor Detects Clear ink in the buffer

tank - No Clear ink

- Reactor error

12 Clear ink tank

sensor Detects the Clear ink tank. - No Clear ink tank

13 LF encoder sensor Detects rotation of the LF encoder,

and controls its drive. - Uneven printing

- LF position error

14 Eject encoder

sensor Detects rotation of the eject

encoder, and controls its drive. - Uneven printing at the trailing edge of paper

- Eject encoder error

15 Ink sensor Detects the position of an ink tank. - No recognition of an ink tank

- Wrong position of an ink tank

16 Temperature

sensor Detects the temperature of the

inside of the printer. - Internal temperature error

17 Front tray open

sensor Detects opening and closing of the

front tray. - Front tray closed

4 / 53

18 ASF cam sensor Detects the position of the ASF

cam (for paper feeding from the

rear tray).

- ASF cam sensor error

- Paper feeding problem

19 RR encoder

sensor Detects rotation of the Clear ink

application roller encoder, and

controls its drive.

- RR position error

20 AP encoder

sensor Controls paper feeding and

purging operation. - AP position error

21 PF cam sensor Detects the position of the cassette

(and front tray) paper feeding cam

(for paper feeding from the

cassette).

- No paper feeding from the cassette (from the

front tray)

- PF cam sensor error

22 Rear cover PE

sensor Detects paper feeding and ejection

at the rear cover. - No paper

- Paper jam in the rear cover

23 Reactor roller

paper jam sensor Detects if paper winds around the

reactor roller. - Paper jam

24 PF encoder sensor Detects rotation of the encoder

during paper feeding from the

cassette, and controls its drive.

- PF position error

25 Liquid sensor Detects supply of the Clear ink to

the Clear ink application roller. - Reactor error

26 PFPE sensor Detects paper feeding and ejection

from the cassette (or front tray). - No paper in the cassette

- Paper jam in the cassette

- Paper not properly set in the manual feed

slot

5 / 53

Click on the image to enlarge it.

6 / 53

7 / 53

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