Canon ImageRUNNER ADVANCE C5560 Guide rapide

March 21, 2022

imageRUNNER ADVANCE C5560

with imagePASS-P1

Full Service

Configuration and Installation Guide

2 imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide

Revision History

Date

Section

Description

01/26/17

Release of imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and

Installation Guide.

01/11/18

Chapter 1

Updated file names

Chapter 4

Updated firmware version & file names

Chapter 4

Updated VKT Screenshots

Chapter 6

Updated screenshots & file names

Chapter 6

Updated paper catalog filename and number of papers in catalog

Chapter 7

Removed Auto Correct Color Tone Procedure

Chapter 7

Added instructions when paper catalog update required

07/16/18

Chapter 1

Update VKT file name

Chapter 4

Update VKT file name

10/15/18

Chapter 1

Updated the VKT file name.

Chapter 4

Updated the VKT file name and approved engine firmware version.

12/17/19

Chapter 6 &

Appendix

Updated the DNS & Proxy Server address, and Fiery Sample Configuration page.

04/01/20

Chapter 1

Updated the VKT file name

Chapter 4

Updated the VKT file name and approved engine firmware version (v56.12)

Chapter 7

Updated the Fiery naming sequence (Configuring Manual Fiery Settings)

Removed any references to Toner Return

05/17/2021

Multiple Areas

Modified all areas where firmware and VKT are present to update firmware to v61.61

3/18/2022

Chapters 1 & 4

- Updated VKT File Name

- Updated approved firmware version to 64.55

- Updated proxy server address

 
3 imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide 
 
Contents 
Chapter 1: Introduction ............................................................................4
Chapter 2: Preparing the Device Being Removed..................................6
Chapter 3: imageRUNNER ADVANCE C5560 Machine Configuration ..8
Chapter 4: Configuring Device Settings..................................................9
Chapter 5: Center IP / Subnet Mask / Gateway.....................................18
Chapter 6: imagePASS-P1 Set-up..........................................................19
Chapter 7: Performing Calibration.........................................................43
Chapter 8: Configuring Network Scanning...........................................47
Chapter 9: Print Driver Installation on Workstation Using the PUMA 
Application...........................................................................51
Chapter 10: COM Test Verification........................................................55
Chapter 11: Quality Validation Process ................................................56
Chapter 12: Post Installation Actions....................................................59
 
Appendix 
imageRUNNER ADVANCE C5560 Post Installation Checklist 
Certification of Canon Machine Hard Disk Drive Erase 
Sample Fiery Configuration Page 

4 imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide

Chapter 1: Introduction

The settings in this guide were specified by FedEx Office Asset Management for use

across all imageRUNNER ADVANCE C5560 devices in their fleet that have an

imagePASS-P1 attached.

Important

- Any device being removed from a FedEx Office center must have its hard disk

drive erased using the single pass process native to the device. If the

process to clear the hard disk takes more than 45 minutes the drive should

be removed from the device and given to the FedEx Office Center Manager

or Supervisor on duty. FedEx Office has a process in place to dispose of

the drives. Once the drive is provided, the FedEx Office team member

should sign the “Certification of Canon Machine Hard Disk Drive Erase”

form. The imagePASS must have a [Clear Server] performed. This can be

done by running setup from the Fiery menu of the engine or Command

Workstation. A form confirming this has been completed can be found in the

Appendix of this guide and should be countersigned by the Center Manager and

the Technician before sending the form to the email address on the form. It is

acceptable to leave a copy of the form with the Center Manager if they request it.

- It is essential that any device installed in a FedEx Office center is configured to

the specifications identified in this guide. As a result, this Configuration and

Installation Guide applies long after the installation has been completed

and should be used when performing field updates.

- FedEx Office Asset Management planners have confirmed the installation date

and the devices to be removed with the Center Manager and their District

Manager. If you are asked to deviate from the installation plan in any way,

inform the FedEx Office Center Manager to contact their District Manager

or their Asset Management Team at FedEx Office Headquarters for

approval. This includes delaying the installation to another day, leaving a

legacy device rather than picking it up, delaying removal or clearing of the

HDD for more than a reasonable amount of time, or using settings that are

different from what is contained in this Guide.

- Upon completion of the installation, a Fiery Configuration Page must be printed

(the procedures can be found in Chapter 12: Post Installation Actions). The

imageRUNNER ADVANCE C5560 Post Installation Checklist and

Certification of Canon Machine Hard Disk Drive Erase form(s) must be

completed and signed by the Technician and Center Manager (or their designee).

The Technician must then scan all four (4) documents to create one PDF file, and

send it to:

[email protected]

5 imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide

If the Center Manager (or their designee) refuses to sign any of these documents, you

should indicate this refusal to sign on the bottom of the particular form.

Before proceeding with the installation, make sure that you have the following:

 Tools

 FedEx Office center IP Address information

 Laptop with the following:

oimageRUNNER ADVANCE C5560 Service Manual

oFedEx Office Virtual Kitting Package - Includes firmware and device

settings (Obtain from e-Support)

[FXO_iAC5500v64P1_VKT_Package_03072022.zip]

o2 x USB Drive (Minimum 16 GB) –not provided

oFiery USB Setup tool for System Software

[FieryUSBSetupTool_v2.0.25.zip] –from support.cusa.canon.com

oFiery Clone Tool v3.1 for FedEx Office

[FCTe_3.1.iso.zip] –from support.cusa.canon.com

FedEx Office imagePASS-P1 Clone Image

[FXO_C5500_P1_Clone_12082017.zip] –from support.cusa.canon.com

FedEx Office Paper Catalog file

[FXO_C5500_PaperCatalog_12082017_v2.zip]–from

support.cusa.canon.com

Note: Refer to the imageRUNNER ADVANCE C5560 Service Manual for

routine installation or troubleshooting procedures.

6 imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide

Chapter 2: Preparing the Device Being Removed

Note : If no device is being removed, please proceed to Chapter 3

Three steps are required before beginning installation of the imageRUNNER

ADVANCE C5560:

Print a Fiery configuration page from the device(s) being removed. Make note of the

network information of the device being removed because the device being installed will

use the same network information.

Perform a clear server on the Fiery to erase customer data from the Fiery hard drive.

Perform an initialization on the imageRUNNER ADVANCE hard drive to clear customer

data.

A. Printing a Fiery Configuration Page (IP Address Information)

Printing a Fiery Configuration Page

a) From the engine control panel, press Main Menu button. If the Fiery icon does not

appear on the copier touch panel, press Show All.

b) From the copier touch panel, select Fiery Button > Info > Print pages >

Configuration > Yes.

Wait for the Configuration pages to print.

B. Performing a clear server on the imagePASS-B1

Before the device is removed from the center, all jobs must be deleted from the

imagePASS hard drive. This is done at the engine UI with the following steps:

a) Select Fiery Icon from the iR ADVANCE

b) Select [Tools] from side menu

c) Select [Clear Server]

d) Enter the password [Fiery.1] the select [Login]

e) Select [YES] when prompted “Clear all jobs from all queues?”

C. Erasing customer data from the imageRUNNER ADVANCE Hard Disk Drive

Before a device is removed from the FedEx Office center, the HDD must be initialized

using the “Initialize All Data/Settings” function on the imageRUNNER ADVANCE

device. This is done in user mode with the following steps:

a) Select [Settings/Registration]

b) Log into the device using the center password (center number)

c) Select [Management Settings]

d) Select [Data Management]

e) Select [Initialize All Data/Settings]

f) Select [OK] to initialize the HDD

7 imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide

Important

Once the process has been run, the Certification of Canon Machine Hard Disk Drive

Erase form found on e-Support and in the Appendix of this document should be

completed by the Technician and signed by the Center Manager.

It is the Technician’s responsibility to scan and email the completed form to the email

box identified on the form so that it is confirmed that Canon has complied with FedEx

Office data security requirements.

8 imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide

Chapter 3: imageRUNNER ADVANCE C5560 Machine

Configuration

Cassette Feeding Unit-AM1

Booklet Finisher-Y1

Inner 2/3 Hole Puncher-A1

Buffer Pass Unit-L1

Tab Feeding Attachment Kit–F1

imagePASS-P1

9imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide

Chapter 4: Configuring Device Settings

During setup, the imageRUNNER ADVANCE C5560 should be unboxed, powered

up, FedEx Office approved engine firmware version 64.55 verified, approved FedEx

Office settings configured, and all items and accessories confirmed to be on hand prior

to delivery to the FedEx Office location.

Deploying the Virtual Kitting Tool package

Note: Filenames in screenshots may differ from what is displayed on the device. Screenshots apply to all

FedEx Office devices with an imagePASS-P1. The same VKT package is used for C5540 and C5560

devices at FedEx Office with an imagePASS–P1 attached.

1. Download the file [FXO_iAC5500v64P1_VKT_Package_03072022.zip] from the

FedEx Office Major Account section of Canon U.S.A.’s e-Support website.

2. Unzip the contents to the root of a USB drive ensuring [aca] and [quickInstall] are in

the top level directory of the drive. Please ensure the drive contains no other

engine firmware. This USB drive can be re-used for other imageRUNNER

ADVANCE C5560 FedEx Office deployments without having to reload the drive.

3. Plug-in the USB drive prepared in step 2 into the engine.

4. Press [Settings / Registration] [Log In]

5. Enter Password (Default : 7654321), click “Login In”

10 imageRUNNER ADVANCE C5560 with imagePASS-P1 Full Service Configuration and Installation Guide

6. Click “No” when the “The default password” screen is displayed.

7. Click “Close”

8. Click “Auto Configuration Agent”

Note: Since this is a new machine, the Auto Configuration Agent button may not

display on the 1st page. If you do not see the ACA, swipe until you find it.

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