Canon ImagePASS-P1 Manuel utilisateur

SERVICE

MANUAL

imagePASS-P1

C an o n

September 5, 2018

Rev. 1

2018CANON INC.

CANON imagePASS-P1 Rev. 1 PRINTED INU.S.A.

Introduction

Important Notices

Application

This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and repair

of products.

This manual covers all localities where the products are sold. For this reason, there may be information in this manual that does

not apply to your locality.

Corrections

This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products.

When changes occur in applicable products or in the contents of this manual, Canon will release technical information as the

need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new

edition of this manual.

The following paragraph does not apply to any countries where such provisions are inconsistent with local law.

Trademarks

The product names and company names used in this manual are the registered trademarks of the individual companies.

translated into another language, in whole or in part, without the consent of Canon Inc.

Caution

Use of this manual should be strictly supervised to avoid disclosure of confidential information.

Explanation of Symbols

The following symbols are used throughout this Service Manual.

Symbols Explanation Symbols Explanation

Check.

Remove the claw.

Check visually.

Insert the claw.

Check a sound. Push the part.

Introduction

Symbols Explanation Symbols Explanation

Disconnect the connector. Connect the power cable.

Connect the connector. Disconnect the power cable.

Remove the cable/wire from the

cable guide or wire saddle.

Turn on the power.

Install the cable/wire to the cable

guide or wire saddle.

Turn off the power.

Remove the screw.

Loosen the screw.

Install the screw.

Tighten the screw.

Cleaning is needed. Measurement is needed.

The following rules apply throughout this Service Manual:

1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and

mechanical systems with reference to the timing of operation.

In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol, the arrow

indicates the direction of the electric signal.

The expression "turn on the power" means flipping on the power switch, closing the front door, and closing the delivery unit

door, which results in supplying the machine with power.

2. In the digital circuits, '1' is used to indicate that the voltage level of a given signal is "High", while '0' is used to indicate "Low".

(The voltage value, however, differs from circuit to circuit.) In addition, the asterisk (*) as in "DRMD*" indicates that the DRMD

signal goes on when '0'.

In practically all cases, the internal mechanisms of a microprocessor cannot be checked in the field. Therefore, the operations

of the microprocessors used in the machines are not discussed: they are explained in terms of from sensors to the input of

the DC controller PCB and from the output of the DC controller PCB to the loads.

The descriptions in this Service Manual are subject to change without notice for product improvement or other purposes, and

major changes will be communicated in the form of Service Information bulletins.

All service persons are expected to have a good understanding of the contents of this Service Manual and all relevant Service

Information bulletins and be able to identify and isolate faults in the machine.

Introduction

Contents

1. Introduction...................................................................................................... 1

Introduction..........................................................................................................................................2

About the imagePASS...........................................................................................................................2

About this document..............................................................................................................................2

Document conventions..........................................................................................................................3

How the imagePASS operates...............................................................................................................3

Preparing for hardware installation or parts replacement..........................................................................3

Precautions.......................................................................................................................................... 3

Tools you will need................................................................................................................................5

2. Using the imagePASS......................................................................................6

Using the imagePASS.........................................................................................................................7

Starting, shutting down, rebooting, and restarting the imagePASS............................................................7

3. REPLACING PARTS.........................................................................................9

Replacing Parts.................................................................................................................................10

Replacing Parts...................................................................................................................................10

Accessing the imagePASS.................................................................................................................. 13

Checking imagePASS internal connections...........................................................................................14

Removing and replacing imagePASS components................................................................................ 15

Restoring imagePASS functionality after service..............................................................................34

4. INSTALLING SYSTEM SOFTWARE.............................................................. 35

Installing System Software................................................................................................................36

System software installation reminders.................................................................................................36

Backing up and restoring the system configuration................................................................................ 36

Installing system software using a USB flash drive................................................................................ 38

Fiery Clone Tool..................................................................................................................................41

Printing the Configuration pages.......................................................................................................... 41

5. TROUBLESHOOTING.....................................................................................42

Troubleshooting.................................................................................................................................43

Symptoms and solutions......................................................................................................................44

6. SPECIFICATIONS........................................................................................... 51

Specifications.................................................................................................................................... 52

7. INSTALLATION PROCEDURE.......................................................................53

How to Check the Installation Procedure.......................................................................................... 54

Symbols............................................................................................................................................. 54

Check Items before Installation.........................................................................................................55

The IP addresses for communication between the host machine and equipment are set automatically..... 55

Contents

Securing space for installation..............................................................................................................55

Installation Outline Drawing................................................................................................................. 55

Checking the Contents........................................................................................................................ 55

Check Items when Turning OFF the Main Power...................................................................................56

Installation Procedure........................................................................................................................57

Installing the Open I/F PCB..................................................................................................................57

Installing the imagePASS.................................................................................................................... 60

Settings After Installation..................................................................................................................... 63

Checking the Operation After Making the Settings.................................................................................64

Connecting to the Network...................................................................................................................65

Contents

Introduction

1Introduction........................................... 2

Introduction

This document includes information about servicing the Canon imagePASS-P1. In this document, Canon imagePASS-P1 is

referred to as “the imagePASS.”

About the imagePASS

The imagePASS embeds computer connectivity and highly efficient PostScript and PCL printing capacity into the Canon

imageRUNNER Advance C5560/50/40/35.

It allows the customer to use the printer as a PostScript printer and scanner, and it provides efficient image processing and printing

controls. Once it is connected to the printer through a network, customers can print to the imagePASS from supported client

computers on the network (Windows or Mac, or a UNIX workstation running TCP/IP).

The imagePASS ships with system software pre-installed so that customers can use the imagePASS immediately. However, as

part of servicing the imagePASS, you may need to reinstall system software.

Figure 1: The imagePASS

About this document

This service document describes how to install imagePASS system software, and how to service the imagePASS hardware. It

is not intended for customer use. Information about the printer, network, remote computers, software applications, and

imagePASS operating system is not included in this document.

Illustrations

In this document, illustrations reflect the version of the imagePASS being shipped at the time of publication. Components in

illustrations are subject to change. For information about imagePASS components that do not match illustrations in this document,

contact your authorized service/support center.

Terms

In this document, the following terms are used.

•Replace: Refers to reinstallation of existing components. Do not install new components unless necessary.

•Printer touch panel: Refers to the printer user interface that is used to run the Fiery setup.

•Linux: This is the operating system of the imagePASS. Available on System Software DVD.

•System software: The software installed on the hard disk drive (HDD) of the imagePASS. Includes Linux operating system

software.

•Server software: The imagePASS software. Runs on Linux operating system. Available on System Software DVD.

1. Introduction

Document conventions

NOTE:

The Note: indicator highlights important messages and additional information.

WARNING:

A warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the equipment

safely, always pay attention to these warnings.

CAUTION:

A caution concerning operations that may lead to injury to persons if not performed correctly. To use the equipment safely,

always pay attention to these cautions.

IMPORTANT:

Operational requirements and restrictions. Be sure to read these items carefully to operate the equipment correctly, and

avoid damage to the equipment or property.

How the imagePASS operates

When a customer prints, the motherboard and printer interface board process image data. The printer interface board is a custom

board and allows the imagePASS to communicate with the printer. The CPU, which is located on the motherboard, controls the

transfer of image data to and from the motherboard and runs the interpreter. DIMMs, which are also located on the motherboard,

hold image data during printing.

The interpreter rasterizes the page description file and compresses the image pattern into memory using compression technology.

The interpreter outputs the compressed raster data through the image frame buffer memory to the printer interface board. The

raster data is sent to the printer, which then renders the image on paper at maximum speed.

Preparing for hardware installation or parts replacement

Before installing or servicing the imagePASS, follow general precautions and obtain the correct tools.

It is strongly recommended that before you service the imagePASS, you carefully read all precautions and notices (see

“Precautions” on page 3).

Also, keep in mind that the most common cause of a hardware problem is a faulty or loose connection. Before you replace an

expensive component, check internal and external connections (see“Checking imagePASS internal connections” on page 14).

Precautions

This section includes information about how to safely operate and service the imagePASS and how to avoid damage to

imagePASS components.

Report shipping damage

If there is evidence of shipping damage, save the shipping boxes and damaged parts. Call the shipper immediately to file a claim

and notify your authorized service/support center.

Do not change an existing network

The imagePASS is probably connected to an existing Local Area Network (LAN) based on Ethernet hardware. The network is

the link between the customer’s computer, existing laser printers, and other prepress equipment. Never disturb the LAN by

breaking or making a network connection, altering termination, installing or removing networking hardware or software, or shutting

down networked devices without the knowledge and express permission of the site administrator.

Do not assign an IP address to the imagePASS

Only the site administrator should assign an IP address to a network device, including the imagePASS. If you enter an incorrect

IP address for the imagePASS, errors may occur on connected devices.

1. Introduction

Handling boards

When handling a printed circuit board, do not bend it. Hold it by opposing edges, rather than by the corners.

Handling the hard disk drive

To ensure that you do not damage the hard disk drive, do the following:

• Follow electrostatic discharge (ESD) precautions.

• Keep magnets and magnetic-sensitive objects away from the hard disk drive.

• Do not loosen or remove the screws on the top of the hard disk drive. Doing so voids the warranty.

• Handle the hard disk drive by its sides and avoid touching the printed circuit board.

• Do not drop, jar, or bump the hard disk drive.

• Before you remove or install a hard disk drive, allow it to reach room temperature.

Avoid magnets

Keep magnets and magnetic-sensitive objects away from electronic components, especially the hard disk drive.

Electrostatic discharge

When you work with electronic components, electrostatic discharge is a concern since it can destroy circuits, or damage them,

reducing their life span. The area around the printer is most likely not static-free, and electrostatic discharge could occur.

Do the following to avoid damage due to electrostatic discharge:

• Work on a grounded antistatic mat.

• Wear an antistatic wristband, attached to the same location as the antistatic mat.

• Before you remove an electronic component from the shipping box, touch a metal area of the printer to discharge static from

your body.

• After you remove an electronic component from the shipping box, place it face up on a grounded antistatic surface.

• Leave electronic components in antistatic bags until you are ready to use them.

• Do not walk on carpet or vinyl while carrying an electronic component, unless it is in an antistatic bag.

• If you remove an electronic component from the printer, immediately place it in an antistatic bag.

Power cable

Observe the following guidelines:

• Only use the power cable that shipped with the imagePASS or an appropriate replacement power cable. For replacement

parts, see your authorized service support center.

• Before you open the imagePASS, unplug the imagePASS.

• Keep the power cable away from foot traffic.

• Do not place objects on the power cable.

• Do not plug the imagePASS into a 2-hole, ungrounded power outlet by means of a 3-prong adapter.

• Do not plug the imagePASS into a circuit connected to heating or refrigeration equipment (including a water dispenser).

• Do not plug the imagePASS into a switchable power outlet.

• Do not pull the cable to unplug the imagePASS. Instead, pull the plug.

• Do not tamper with or disable the power cable grounding plug.

• Do not use an extension cord.

Do not have liquids near the imagePASS

If liquid spills on the imagePASS, immediately unplug the imagePASS.

Do not open the power supply

For more information about the power supply, see “Power supply” on page 30.

Do not open the hard disk drive

For more information about the hard disk drive, see“Hard disk drive (HDD)” on page 31.

Use caution with sharp edges

The edges of some imagePASS components are sharp.

1. Introduction

Fan notice

WARNING:

The imagePASS contains hazardous moving parts. When servicing the imagePASS, keep away from moving fan blades.

Tools you will need

To install or service the imagePASS, you will need the following tools and parts:

• ESD wrist grounding strap and antistatic mat

• Flathead screwdriver

• #0, #1, and #2 Phillips head screwdrivers

• Needlenose pliers

• imagePASS documentation, including the customer media pack and any related service bulletins

IMPORTANT:

Avoid touching magnetic tools to storage media such as hard disk drives. Contact between magnetic tools and magnetic

storage media may result in data corruption.

1. Introduction

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