Canon I350 - Color Bubble Jet Printer Manuel utilisateur

i350 / i355

i250 / i255

SIMPLIFIED MANUAL

1. PRODUCT LIST

2. PRODUCT SPECIFICATIONS

3. ERROR DISPLAY

4. SERVICE MODE (test print, EEPROM initialization, destination setting)

5. EXTERNAL VIEW / PARTS LIST

6. TROUBLESHOOTING FLOWCHART (main unit, print head)

7. SERVICE INFORMATION

APPENDIX 1: SHIPMENT INSPECTION PATTERN

APPENDIX 2: i350/i250 SERVICE TOOL

QY8-1389-000

Rev. 00

June 6, 2003

Canon Inc.

1. PRODUCT LIST

1-1. Main Units

Product name Product code Sales Territory Remarks

Canon Bubble Jet Printer

i350

8549A001AA

8549A002AA

8549A003AA

8549A004AA

8549A005AA

8549A006AA

8549A007AA

8549A009AA

8549A0011AA

LAM LVT

LAM HVT

EUR

Canon Bubble Jet Printer

i355 8549A008AA

8549A010AA

8549A013AA

8549A014AA

8549A015AA

ASA HVT

Canon Bubble Jet Printer

i250

8550A001AA

8550A002AA

8550A003AA

8550A004AA

8550A005AA

8550A006AA

8550A007AA

8550A009AA

8550A0011AA

LAM LVT

LAM HVT

EUR

Canon Bubble Jet Printer

i255 8550A008AA

8550A010AA

8550A013AA

8550A014AA

8550A015AA

ASA HVT

1-2. Options None

1-3. Consumables

Product name Product code Sales Territory Remarks

Canon Ink Tank

BCI-24 Black 6881A001AA

6881A002AA

6881A003AA

6881A004AA

JPN

EUR

USA/CAN

ASIA/AUST

Canon Ink Tank

BCI-24 Color 6882A001AA

6882A002AA

6882A003AA

6882A004AA

JPN

EUR

USA/CAN

ASIA/AUST

Canon Ink Tank

BCI-24 Black Twin Pack 6881A008AA

6881A009AA

6881A010AA

6881A011AA

JPN

EUR

USA/CAN

ASIA/AUST

Canon Ink Tank

BCI-24 Color Twin Pack 6882A008AA

6882A009AA

6882A010AA

6882A011AA

JPN

EUR

USA/CAN

ASIA/AUST

Common with

S200/S200x/S300

/S330/i320/PIXUS

320i

2. PRODUCT SPECIFICATIONS

2-1. Printer Main Unit Specifications

Paper feeding method ASF

Resolution 2,400dpi x 1,200dpi (at the highest resolution)

Printing speed *Measured by new through-put pattern (LowEnd 2003)

CL i350/i355: 4 ppm i250/i255: 3.5 ppm (CL through-put pattern)HQ BK 11ppm 8 ppm (BK through-put pattern)

CL 11 ppm 9 ppm (CL through-put pattern)

HS BK 16 ppm 12 ppm (BK through-put pattern)

Printing direction Bi-directional / Uni-directional (automatically switched according to print data

and print mode)

Default mode print duty i350/i250: 50% duty i355/i255: 25% duty

Print width 203.2mm (8 inches)

Interface USB (2.0) *Full Speed only

Supported print head Service part: QY6-0044-000

No. of pages that can be printed

CL CL: Approx. 170 pages, BK: Approx. 520 pages (SCID No.5 pattern,

default print mode)

BK BK: Approx. 300 pages (1500 character pattern, default print mode)

ASF stacking capacity

Paper weight Max. 10mm (Approx. 100 pages of 75 g/m2)

64 to 105 g/m2

Plain paper 10mm or less

High resolution paper 10mm (Approx. 80 sheets) or less

Glossy photo paper 10 sheets or less

Professional photo paper / super photo

paper / matte photo paper A4/LTR/5x7

4x6 10 sheets or less

20 sheets or less

Transparency 30 sheets or less

Envelop 10 sheets or less

Professional photo card (PC-101) S(4x6) 20 sheets or less

T-shirt transfer 1 sheet

Borderless printing 4x6 / 5x7 only

Detection function

Cover open Available

Presence of print head Available

Presence of ink tank Not available

Paper out Available

Paper width Not available

Waste ink full Available

Ink remaining amount Available (Detected by dot counting. Reset by user operation. Default on.)

Head alignment Available (6 types)

Acoustic noise level

Fine (glossy paper / high mode) Approx. 48 dB (Sound pressure level ISO9296)

HQ Approx. 53 dB

HS Approx. 56 dB

Environmental requirements

During operation Temperature

Humidity 5℃to 35℃(41 ﾟF to 95 ﾟF)

10% to 90%RH (no condensation)

Non-operation Temperature

Humidity 0℃to 40℃(32ﾟF to 104ﾟF)

5% to 95%RH (no condensation)

Power supply

Input voltage / Frequency AC 100〜127V

AC 220〜240V 50/60Hz

50/60Hz (LV)

(HV)

Power consumption During printing Approx. 14 W

Stand-by status Approx. 1 W

External dimensions

With paper feed/delivery tray extended

i350/i355: Approx. 385(W) X 422(D) X 317(H) mm

i250/i255: Approx. 385(W) X 224(D) X 268(H) mm

With paper feed/delivery tray set in i350/i355: Approx. 385(W) X 195(D) X 165(H) mm

i250/i255: Approx. 385(W) X 195(D) X 165(H) mm

Weight Approx. 2.4kg (excluding the print head and ink tanks)

Related standards

RFI, Electrical safety FCC, IC, CE, C-Tick, VCCI, Taiwan EMC, Korean MIC, Gost-R, UL, CUL,

CB Report, GS, FT, Safety Standards, CCC, Korean EK, SASO, SPRING,

TUV (ARG)

*: Blue Angel pending

2-2. Product Life

3 years or 4,000 pages (2,500 pages of color printing and 1,500 pages of black printing), whichever

comes first

2-3. Print Head Specifications

Structure 4-color integrated type (ink tank separate type)

Print head Bk: 2 vertical lines, 320 nozzles

C/M/Y: 2 vertical lines in each color, 128 nozzles

Ink drop: Bk 30 pl, Col 5pl

Ink colors Bk (new pigment ink)

Cl: Y, M, C (high brilliance)

Ink tank BCI-24 Bk, BCI-24 Color (common parts)

(Common with S300/S330/i320)

Weight Approx. 60g (excluding ink tanks)

Supply method Service part (excluding ink tanks)

Part number: QY6-0044-000 (common parts)

Common to the i320, however, not compatible with the S300/S330 series.

Print head life 4,000 pages (Same as the printer main unit, Cl: 2,500 pages, Bk: 1,500

pages of black printing

Note: The print head can be physically installed in the old models, however, it is

incompatible with and cannot be used in the old models.

3. ERROR DIAPLAY

Errors are displayed by the LEDs, and ink low warnings are displayed by the status monitor.

3-1. Operator Call Error (Orange LED blinking)

LED Display Content Corrective Action

Blinking 2 times Paper out Set paper, and press the RESUME

button to feed the paper.

Blinking 3 times Paper jam Remove the jammed paper, and press

the RESUME button.

Blinking 4 times Ink tank not installed Re-install the ink tank, and close the

access cover.

Blinking 5 times Print head not installed or failure has

occurred in the print head.

(Not-supported print head (see page 5) is

installed or print head EEPROM data is

abnormal.)

Re-install the print head, and close the

access cover. Or confirm the print

head is “QY6-0044-000” and perform

re-installation. If not recovered with the

cartridge installed, power the printer off

and on.

Blinking 8 times Waste ink full or platen waste ink full warning

(Approx. 95% of acceptable amount) Recoverable by pressing the RESUME

button.

3-2. Service Call Error (Orange and green LEDs blink alternately)

LED Display Content Corrective Action

Blinking 2 times Carriage error Replace the printer as it has failed.

Blinking 6 times Internal temperature abnormal error Replace the printer as it has failed.

Blinking 7 times Waste ink full or platen waste ink full error Replace the printer as it has failed.

Blinking 8 times Abnormal temperature rise Replace the printer as it has failed.

Blinking 9 times EEPROM error Replace the printer as it has failed.

Blinking 10 times No cartridge detected excepting print head

replacement (during printing) Replace the printer as it has failed.

3-3. Ink Low Warning (Ink low warnings are displayed by the status monitor only when the remaining

ink level detection is on, and no status monitor display when off.)

Content Display by status monitor

Ink low warning 1 (approx. half level)

Ink low warning 2 (low remaining ink)

Ink low warning 3 (ink level unknown)

4. SERVICE MODE

To conduct the following functions, a host computer (Windows98/Me, Win2k/XP), printer driver and

service tool (QY9-0062/63) for the i350 are needed.

Function Procedure Remarks

Print head manual cleaning

< For reference >

Head refreshing (deep cleaning)

Paper feed roller cleaning

Select “Cleaning” from the printer driver utility.

Select “Deep Cleaning” from the printer driver utility.

1. Remove the paper from the ASF.

2. Select “Feed Roller Cleaning“ from the printer driver

utility.

3. Following the instruction from the status monitor,

load 3 pages of plain paper in the ASF, and feed

them.

Cleaning time: Approx. 40 sec.

Cleaning time: Approx. 70 sec.

Cleaning time: Approx. 2 min.

Test printing

1) Nozzle check pattern printing

< For Reference >

Head alignment

Select “Nozzle Check“ from the printer driver utility.

1. Select “Print Head Alignment“ from the printer driver

utility.

2. Select the optimal value using the printed head

position adjustment pattern.

Nozzle check pattern printing

Significant misalignment can

be adjusted.

2) Shipment pattern printing

- ROM version

- No. of pages fed

- Waste ink amount

Refer to Shipment inspection pattern*1below. Refer to Shipment inspection

pattern sample*2below.

Host computer and service tool

are required.

EEPROM reset

(Reset of waste ink counter etc.) Refer to EEPROM reset / Destination setting*3below. Host computer and service tool

are required.

Destination setting

(i350/i355/PIXUS 350i/

i250/i255)

Refer to EEPROM reset / Destination setting*3below. Host computer and service tool

are required.

*1Shipment inspection pattern

a. With the printer powered on, install the print head (QY6-0044-000). (The green lamp lights.)

b. Load A4-sized paper.

c. Connect the printer to the computer, select “USB PORT” using the i350/i250 service tool (QY9-0062/0063). (Refer to

Appendix 2, i350/i250 Service Tool.)

d. Select “TEST PATTERN 1”. The printer starts printing the shipment inspection pattern.

*2Shipment inspection pattern sample

EEPROM contents can be confirmed from the shipment inspection pattern printout. (top of the shipment inspection

pattern

*3EEPROM reset / Destination setting

a. With the printer powered on, install the print head (QY6-0044-000). (The green lamp lights.)

b. Connect the printer to the computer, select “USB PORT” using the i350/i250 service tool (QY9-0062/0063). (Refer to

Appendix 2, i350/i250 Service Tool.)

c. <Destination setting>

Destination can be set by clicking each model name in “SET DESTINATION.”

Setting can be changed from the i350 to the i250/i255 (vice versa). Confirm the model name by clicking “GET

DEVICE ID” after setting change. (If incorrect, it can be changed before turning the unit OFF/ON.)

The EEPROM is reset after the shipment inspection pattern printing when ”EEPROM CLEAR” is checked.

i350 P=V X.XX D=XXXXX.X

Page=XXXX PL=XXXX , HR=XXXX , GP=XXXX , CA=XXXX

SettingTime=XXXX / XX / XX XX:XX YY YY YY YY USB= (YYYYYY)

No of pages fed:

Page: Total No. of pages fed

PL: Plain paper

PR: PR101, SP101, MP101

CA: Postcard, Ink jet postcard, gloss

postcard

BL: Borderless printing

(Counted separately from other

media)

Waste ink amount (%)

ROM Version

Installation time

Model name

5. EXTERNAL VIEW / PARTS LIST

1. External parts, Power supply unit, Logic Board Ass’y

2. Print Unit

Parts List

Key Part Number Rank Q'ty Description Remark

QY6-0044-000 K 1 PRINT HEAD i350/i355/PIXUS350i, i250/i255

1 QA4-1285-000 J 1 SCREW, PAN HEAD SELF-TAPPING, M3X6 i350/PIXUS 350i/i355

2 QC1-1701-000 J 1 EXTENSION OUTPUT TRAY i350/PIXUS 350i/i355

QC1-1707-000 J 1 FRONT COVER i350

QC1-1708-000 J 1 FRONT COVER PIXUS 350i (J)

QC1-1715-000 J 1 FRONT COVER i355 (CHN/ASIA/TWN/KRN)

QC1-1709-000 J 1 FRONT COVER i250

QC1-1716-000 J 1 FRONT COVER i255 (CHN/ASIA/TWN/KRN)

QC1-1703-000 J 1 SIDE COVER L i350/PIXUS 350i/i3554 QC1-1705-000 J 1 SIDE COVER L i250/i255

QC1-1704-000 J 1 SIDE COVER R i350/PIXUS 350i/i3555 QC1-1706-000 J 1 SIDE COVER R i250/i255

QA4-1283-000 J 1 PAPER SUPPORT i350/PIXUS 350i/i3556 QC1-1699-000 J 1 PAPER SUPPORT i250/i255

7 QC1-1700-000 J 1 EXTENSION PAPER SUPPORT i350/PIXUS 350i/i355

8 QG4-0331-000 J 1 UPPER COVER UNIT, WITH BUTTON

9 QA4-1275-000 J 1 COVER, I/F

10 QM2-0497-000 M 1 LOGIC BOARD ASS’Y

11 QA4-1268-000 C 1 FILM, TIMING SLIT STRIP

QK1-0058-000 1 AC ADAPTER: 100/127V 50/60HZ LV (USA,CANADA,JAPAN)

QK1-0060-000 1 AC ADAPTER: 220/240V 50/60HZ HV (EUR)

QK1-0127-000 1

AC ADAPTER: 220/240V 50/60HZ,

CHN/ASIA/AUS HV (CHN/ASIA/AUS)

QK1-0064-000 1 AC ADAPTER: 100/127V 50/60HZ, TWN LV (TWN)

QK1-0062-000

1 AC ADAPTER: 220/240V 50/60HZ, KRN HV (KRN)

QC1-1695-000 1 SPRING, TIMING SLIT STRIP FILM i350/PIXUS 350i/i35513 QC1-1696-000 C 1 SPRING, TIMING SLIT STRIP FILM i250/i255

14 WT2-5694-000 F 1 CLAMP, CABLE

15 QM2-0476-000 K 1 PRINT UNIT

S1 XA9-1493-000 G 9 SCREW, TP M3X8 FOR AC ADAPTER

FOR UPPER CASE UNIT

FOR PRINT UNIT

S2 XB6-7300-605 G 4 SCREW, TP M3X6 MM FOR LOGIC BOARD ASS’Y

FOR PRINT UNIT/LF MOTOR

S3 XB1-2300-405 G 2

(1) SCREW, M3X4 i350/PIXUS 350i/i355 (i250/i255)

FOR PRINT UNIT

FOR TIMINGSLITSTRIPFILMSPRING

Power cords are as listed below.

WT3-5122-000 E 1 CORD, POWER 100V-120V (J)

WT3-5131-000 E 1 CORD, POWER 100V-120V

WT3-5132-000 E 1 CORD, POWER 220V-240V

WT3-5133-000 E 1 CORD, POWER 220V-240V (AUS)

WT3-5165-000 E 1 CORD, POWER 220V-240V (AR)

WT3-5135-000 E 1 CORD, POWER 250V (CN)

WT3-5137-000 E 1 CORD, POWER 220V-240V (GB, HK)

WT3-5158-000 E 1 CORD, POWER 220V-240V (KR)

WT3-5159-000 E 1 CORD, POWER 220V-240V (LAM-LV)

6. TROUBLESHOOTING FLOWCHART

6-1. Printer Main Unit Troubleshooting Flowchart (how to confirm printer operation at refurbishment)

< Note for normal printer refurbishment >

At refurbishment, install the print head, connect the AC plug while holding down the POWER button,

and after the LED lights green press the RESUME button twice and release it while pressing the

POWER button. (The LED lights in orange first, and then green whenever the RESUME button is

pressed.) With this condition, be sure to reset the EEPROM in accordance with 4. SERVICE MODE, the

EEPROM reset procedure. Since the printer becomes in shipping mode (carriage in replacing position,

raised paper lifting plate) by powering off with POWER button, remove the print head, unplug the power

cord immediately, and do not print afterwards.

Open access cover,

and install head

Power ON

Error displayed?

Connect to computer

Shipment inspection

pattern printing

Replace head and print

shipment inspection pattern

Correct?

Waste ink counter

less than 7%?

Normal Defective

Error displayed?

Yes

*Refer to 4. SERVICE MODE

regarding printing method.

Correct?

< Shipment inspection pattern check items>

(Refer to the attached print sample.)

1. Ink non-ejection: Yes NG

2. Top margin: Outside of paper NG

3. Line: Not connected NG

4. Gray area: White lines / uneven density NG

6-2. Print Head Troubleshooting Flowchart (print head operation confirmation)

Defective Normal

Replace ink tanks

Head cleaning

Connect to computer

Correct? Yes

Nozzle check pattern

rintin

Nozzle check pattern

printing

Head refreshing

Correct?

Nozzle check pattern

rintin

Nozzle check pattern

rintin

Nozzle check pattern

rintin

Head refreshing

*Refer to 4. SERVICE MODE

regarding printing method.

*Refer to 4. SERVICE MODE

regarding printing method.

*Refer to 4. SERVICE MODE

regarding printing method.

Yes

*Refer to 4. SERVICE MODE

regarding printing method.

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